Strategi dan Kiat Menjadi e Entrepreneur
Special Presentation on
Strategi dan Kiat menjadi
e-Entrepreneur
yang Tangguh
presented by
Dr. Ir.
Richardus Eko Indrajit MSc. MBA
Chairman of Renaissance Research Center Indonesia
SEMINAR – WORKSHOP – JOB FAIR
“Strategi Sukses memasuki Dunia Kerja di Tengah Krisis Ekonomi“
Manggala Wanabhakti
Jakarta, Indonesia
Thursday, September 20th 2001
© Richardus Eko Indrajit, 2001
What is Entrepreneur ?
Entre” means ENTER
“Pre” means BEFORE
“Neur” means NERVE CENTER
Entrepreneur means “someone who enters a business
– any business – in time to form a change substantially
that business’s nerve center”
(it does not matter whether people start new business, buy
them, inherit them, or even own them)
© Richardus Eko Indrajit, 2001
US Silent Revolution””
In 1993, one in seven is self-employed
In 2000, 12 million new business introduced
1999-now, about 3.5 million new business per year
The driver:
“Because of the GLOBAL MARKETPLACE and the INTERNET,
business and the REQUIREMENTS for SUCCESS are
RAPIDLY CHANGING”
Entrepreneurship is EXPLODING WORLD-WIDE…
© Richardus Eko Indrajit, 2001
What is e-Entrepreneurship Strategy ?
How to become an entrepreneur in the virtual world
How to develop a new business in the internet
How to create a new job opportunity in the
cyberspace
Simple definition:
HOW TO BECOME A RICH, FAMOUS, AND SUCCESS
PERSON IN THE WORLD by TAKING ADVANTAGES
FROM INTERNET CAPABILITIES
© Richardus Eko Indrajit, 2001
PRESENTATION AGENDA
Part One
Creating Vision of Life
Part Two
Preparing Journey to the New World
Part Three
Finding New Business Opportunities
Part Four
Learning from Success and Failure Stories
© Richardus Eko Indrajit, 2001
Part One
Creating Vision of Life
© Richardus Eko Indrajit, 2001
No Dream, No Way !
Entrepreneurship starts with a dream
A dream is not limited or constrained by anything (sometimes a
fantasy is needed as well)
Create a vision based on BE WHAT YOU WANT TO BE”
principle
Do not be afraid to the BLUE SKY and trapped on the
PRAGMATIC WAY
Every person is born differently, yet each individual is unique
(no identical copy of knowledge, skills, and competencies)
© Richardus Eko Indrajit, 2001
What is Considered Entrepreneurship
It is the way of life, not the type of job
It is embedded in person’s mind
It is enjoyable, bring the excitement and the satisfaction
It can be learnt and motivated
It is a process, not a goal
It requires a PERSONAL STRATEGIC PLAN !
© Richardus Eko Indrajit, 2001
The Rain Makers””
Entrepreneurs create value where there was none !
Entrepreneurship is about setting out to achieve or
discover something and SURPASS YOURSELF
It is PERSONAL QUEST and ADVENTURE on which
your business is a worldly opportunity to LIVE OUT
YOUR STORY WITHIN
So, being an entrepreneur is about truly LIVING
THROUGH YOUR BUSINESS and being DRIVEN
forward by what you are SEARCHING for
© Richardus Eko Indrajit, 2001
Part Two
Preparing Journey to the New World
© Richardus Eko Indrajit, 2001
The Transformation
Internet + Information Technology
OLD
ECONOMY
NEW
ECONOMY
© Richardus Eko Indrajit, 2001
The Impacts
Education
Ideology
Politics
Social
Religion
Behavior
INTERNET
ECONOMY
Business
National Defense
Culture
OLD
ECONOMY
© Richardus Eko Indrajit, 2001
Still Rely on Fundamental Economy Principle
Penghasilan
Sebesar-besarnya
dengan
Pengorbanan
Sekecil-kecilnya””
The Principle of
WEALTH MAXIMIZATION
G It requires strategy because
of the scarce resources
G Resource = consist of atoms
which are limited by time and space
© Richardus Eko Indrajit, 2001
Digital Transformation
10010001
atom
bits
real things
abstract things
text image audio voice video
Bits characteristics:
- easy to duplicate
- cheap to produce
- fast to restructure
- good to represent
data information knowledge process
unlimited resources
digital economy
© Richardus Eko Indrajit, 2001
The New Economy Paradigm
1
Knowledge
Convergence
7
2
Digitization
Innovation
8
3
Virtualization
Prosumption
9
4
Molecularization
Immediacy
10
5
Integration/Internetworking
Globalization
11
6
Disintermediation
Discordance
12
© Richardus Eko Indrajit, 2001
The New Economy Paradigm cont.
THEME
ECONOMY
ORGANISATION
Knowledge
Knowledge becomes an important
element of products
Knowledge work becomes the basis of
value, revenue, and profit
Digitization
Products and services’’ forms are
transformed into ones and zeros format
Internal communication shifts from
analog to digital
Virtualization
Physical things (institution and
relationship) can become virtual
The business transformation into virtual
corporations type company
Molecularization
Replacement of the mass media into
molecular media
End of command-and-control hierarchy,
shifting to team-based, molecular
structures
Internetworking
Networked economy with deep and
reach interconnections of economic
entities
Integration of modular, independent,
organizational components for network
of services
Disintermediation
Elimination of intermediaries and any
stand between producers and
consumers
Elimination of middle managers, internal
agents, etc. who boost the
communication signals
© Richardus Eko Indrajit, 2001
The New Economy Paradigm cont.
THEME
ECONOMY
ORGANISATION
Convergence
Convergence of computing,
communications, and content
Convergence of organizational
structures responsible
Innovation
Innovation becomes the key driver of
business success
The only sustainable advantage is
organizational learning
Prosumption
Gap between consumers and producers
blurs in a number of ways
Consumers of information and
technology become producers
Immediacy
It is a real-time economy that occurs at
the speed of light
Required a new real-time enterprise that
can adjust to changing business
conditions
Globalization
Knowledge knows no boundaries, there
is only a world of economy
The new enterprise enables time and
space independence
Discordance
Massive social contradictions are
arising
Profound organizational contradictions
are arising
© Richardus Eko Indrajit, 2001
The Birth of e-Entrepreneurship
New Economy + Internet Development =
INTERNET
ECONOMY
drives
enables
e-Entrepreneurship
© Richardus Eko Indrajit, 2001
New World, New Game…
Global Sales Channel
Reduced Cost of
Power shift to
customer
Logistics and Physical
Distribution
Selling and Buying
Converging Touch
Points
Always Open for
Cybermediation
Business
Power Shift to
Communities of
Reduced Time-toMarket
Interest
Demographics of the
Enriched Buying
Experience
Customization
Internet User
Reduced Barriers of
Self Service
Market Entry
Stock Market Behavior
Actions Everywhere
Branding Acceptance
Hyper Efficiency
© Richardus Eko Indrajit, 2001
About the e-Entrepreneurship
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Do not have to BE BIG to BECOME BIG
Low PHYSICAL CAPITAL, high INTELLECTUAL CAPITAL
The winner is neither THE BIGGEST nor THE SMARTEST, but
the MOST DYNAMIC ONE
THINK GLOBALLY, ACT GLOBALLY
NETWORK is the key, PARTNERSHIP is a must
TRUST is everything, PROFESSIONAL is the key
VISION is the MEANS, not an END
It is a 24/7 BUSINESS in a virtually FREE MARKET
Focus always on the CUSTOMERS, not the other things
Day to day activity = always find a CHEAPER, BETTER, and
FASTER way
© Richardus Eko Indrajit, 2001
Part Three
Finding New Business Opportunities
© Richardus Eko Indrajit, 2001
The Rule of Thumb
Find the problems faced by the people
Transfer the problem into a new business
Determine the business model and system
Define the resources required and procure them
Develop partnerships
Simulate the strategy
Kick-off the business
© Richardus Eko Indrajit, 2001
Virtual and Physical Community
Population
Internet Users
Internet
Business
B2C
C2C
B2B
1
2
3
© Richardus Eko Indrajit, 2001
The Indrajit Model
Know the
Paradigm
Impact on
Existing
Business
Reactive
Action
Highly Possible
Output
Yes
Yes
Yes
Survive
Yes
Yes
No
Business Threat
Yes
No
Yes
Opportunities Taken
Yes
No
No
Adding Knowledge
No
Yes
Yes
Boomerang
No
Yes
No
Dangerous
No
No
Yes
Gambling Adventure
No
No
No
Nice Watcher
© Richardus Eko Indrajit, 2001
Key Success Factors
1.
2.
3.
4.
Flow of Physical/Digital Products
Flow of Money/Financial Data
Flow of Documents/Information
Flow of Services and Other Resources
© Richardus Eko Indrajit, 2001
The Value Matrix
Opportunity in the eBusiness
© Richardus Eko Indrajit, 2001
Step-by-Step Approach
Level 9: Living Online
Level 8: Large-Scale Collaboration
Level 7: Group Collaboration
Level 6: E-Culture
Level 5: E-Business
Level 4: E-Commerce
Level 3: Surfing
Level 2: Email
Level 1: Setup
EXPERTS
INTERMEDIATES
BEGINNERS
© Richardus Eko Indrajit, 2001
Seven Success Steps
1.
2.
3.
4.
5.
6.
7.
Getting Started
Creating the Website
Selecting Business Model
Supporting Customers Online
Constructing Search Engine
Promoting Your Site
Building Your e-Brand
© Richardus Eko Indrajit, 2001
1. Getting Started
What you will need
Choosing an ISP
An e-mail account
Your own domain name
Selecting a domain name
A domain souffix
Seeking investment
Play your objectives
Market researdch
Identifying your audience
© Richardus Eko Indrajit, 2001
2. Creating the Website
Using an agency
Working with HTML code
Web design software
Setting up shop online
Secure server software
Web design sites
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
The 10 commandements of
website design:
Navigation is everything
Planning offline
Be familiar
Less is more
Consider different language
Get to the point
Avoid to many colours
Consider download times
Keep it simple
Avoid brochurware”
© Richardus Eko Indrajit, 2001
3. Selecting Business Model
Selling your own products online
Selling services online
Becoming an online merchant
Selling advertising space on your site
Affiliate programmes
© Richardus Eko Indrajit, 2001
4. Supporting Customers Online
Fulfilment
Getting people to buy online
Customer research online
Building trust
Using email wisely
© Richardus Eko Indrajit, 2001
5. Constructing Search Engine
Keywords
Finding the right keywords
META tags
Adding keywords to the main text
Submitting your site
Submitting keywords and descirptions
Keyword help
Beyond keywords
Evaluate your success
Be patient
© Richardus Eko Indrajit, 2001
6. Promoting Your Site
Seek reciprocal links
Contact the online media
Contribute to newsgroup
Adversitising
Web rings
Promoting at your site
Promoting your site in the real world
© Richardus Eko Indrajit, 2001
7. Building Your e-Brand
Brand power
Information and interactivity
Personalisation
Learning from successful e-brands
© Richardus Eko Indrajit, 2001
Part Four
Learning from Success and Failure Stories
© Richardus Eko Indrajit, 2001
The Winners
1. New Business (products/services)
2. New Market (customers)
3. New Revenue (business model)
4. New Company (business transformation)
5. New Image (business community)
6. New Wealth (paradigm shift)
Etc.
Key Points:
@
From nothing” to “existing”
From “existing” to “creating”
@
@
From “creating” to “improving”
@
From “improving” to “growing”
@
From “growing” to “performing”
© Richardus Eko Indrajit, 2001
The Losers
1. Loss market share (products and services)
2. Loss revenue (customers)
3. Loss competitive advantage (business model)
4. Loss trust (business community)
5. Loss resources (competition)
6. Loss opportunity (cost)
Etc.
Key Points:
@
From performing” to “stopping”
From “stopping” to “decreasing”
@
@
From “decreasing” to “surviving”
@
From “surviving” to “eliminating”
© Richardus Eko Indrajit, 2001
The Challenges
1. Difficult to maintain competitive
advantage
2. Compete with a great number of players
3. Operate within a free market
environment
4. Work with other business partners
5. Require good competencies and skills
© Richardus Eko Indrajit, 2001
Common Mistakes
1.
Field of Dreams”” Syndrome
2. Inadequate architecture
3. Putting lipstick on a bulldog
4. Islands of webification
5. “Me too”” strategies
6. One-time-effort mentality
7. Thinking too small
© Richardus Eko Indrajit, 2001
Key Success Factors
1. Understand the principles of
new economy
2. Have a good vision
3. Excellence in working
stamina
4. Able to cope with change
5. Can manage people
6. Collaborate to compete
7. Combine professional with
entrepreneur
© Richardus Eko Indrajit, 2001
Demand Site of Technology
C
STOMER LAYER
PERSONAL COMP TER
AT WORK
U
Chatting
IP LAYER
Online Support
Retailer Transaction
PROD CTS
AND SER ICES
Browser/ ser Interface
Search Engine
Electronic Publishing
Connectivity
Messaging & Mail
Content Aggregation
Collaboration
Document Management
KIOSK
FAX
TE L E P H O N E
V
TELE ISION
IN P BLIC
CONS MERS
Calling/Conferencing
AT HOME
INTEGRATION MANAGEMENT LAYER
INSTIT TIONS
APPLIANCES LAYER
PERSONAL DIGITAL ASSISTANT
B SINESS
LOCATION LAYER
INTELLIGENT MONITOR
IN EHICLE
FAMILIES
COMM NITIES
© Richardus Eko Indrajit, 2001
SOL TIONS
CONS LTING
SER ICES
Consulting
Training
Legacy Integration
Service Customization
oo
Transaction Processing Commerce Fulfillment Webcasting
Collaboration T
va Plugins Inventory Management Document Archive MM Archive
Audio/Video Streams URL Controls Call Centre Services MM Players Workflow Tools
New Feeds Authentication Encryption IP Voice Realtime Audio/Video Page Generation
Connectivity
PHASE ONE
Directory
Firewall & Installation
Basic Web Hosting, Cache, Staging
Remote Firewall Management
Site Security & Maintenance
Customer Service
Sprint Link IP Backbone
T1
Frame
Usenet
Search Engnie
DNS Services
FTP
Email
Database Service Storage Management / Capacity Planning
Account Administration
Billing
Sprint Private Intranet Backbone
ATM
DSLs
ISDN
Reporting
Dial Up Access
Clearline
GATEWAY SER ICES
Enhanced Directory Publishing Fax InfoXchange Paging Chat BBS/Forums Agents
Browser
APPLICATION INTEGRATION SER ICES
System Integration
MANAGED NETWORK SER ICES
Real-Time
Communication
PHASE TWO
Custom Programming
DESIGN
SER ICES
Context
Mass Market
Content
Aggregation
Consumer Verticals
Content
Provider
SOHO Verticals
Public Sector Verticals
Affinity Groups
Business Verticals
Community
PHASE THREE
Supply Site of eTechnology
Dedicated Access
Wireless
© Richardus Eko Indrajit, 2001
Thank You
Richardus Eko Indrajit
eko@indrajit.org
indrajit@post.harvard.edu
http://www.indrajit.org
Q&A
© Richardus Eko Indrajit, 2001
Strategi dan Kiat menjadi
e-Entrepreneur
yang Tangguh
presented by
Dr. Ir.
Richardus Eko Indrajit MSc. MBA
Chairman of Renaissance Research Center Indonesia
SEMINAR – WORKSHOP – JOB FAIR
“Strategi Sukses memasuki Dunia Kerja di Tengah Krisis Ekonomi“
Manggala Wanabhakti
Jakarta, Indonesia
Thursday, September 20th 2001
© Richardus Eko Indrajit, 2001
What is Entrepreneur ?
Entre” means ENTER
“Pre” means BEFORE
“Neur” means NERVE CENTER
Entrepreneur means “someone who enters a business
– any business – in time to form a change substantially
that business’s nerve center”
(it does not matter whether people start new business, buy
them, inherit them, or even own them)
© Richardus Eko Indrajit, 2001
US Silent Revolution””
In 1993, one in seven is self-employed
In 2000, 12 million new business introduced
1999-now, about 3.5 million new business per year
The driver:
“Because of the GLOBAL MARKETPLACE and the INTERNET,
business and the REQUIREMENTS for SUCCESS are
RAPIDLY CHANGING”
Entrepreneurship is EXPLODING WORLD-WIDE…
© Richardus Eko Indrajit, 2001
What is e-Entrepreneurship Strategy ?
How to become an entrepreneur in the virtual world
How to develop a new business in the internet
How to create a new job opportunity in the
cyberspace
Simple definition:
HOW TO BECOME A RICH, FAMOUS, AND SUCCESS
PERSON IN THE WORLD by TAKING ADVANTAGES
FROM INTERNET CAPABILITIES
© Richardus Eko Indrajit, 2001
PRESENTATION AGENDA
Part One
Creating Vision of Life
Part Two
Preparing Journey to the New World
Part Three
Finding New Business Opportunities
Part Four
Learning from Success and Failure Stories
© Richardus Eko Indrajit, 2001
Part One
Creating Vision of Life
© Richardus Eko Indrajit, 2001
No Dream, No Way !
Entrepreneurship starts with a dream
A dream is not limited or constrained by anything (sometimes a
fantasy is needed as well)
Create a vision based on BE WHAT YOU WANT TO BE”
principle
Do not be afraid to the BLUE SKY and trapped on the
PRAGMATIC WAY
Every person is born differently, yet each individual is unique
(no identical copy of knowledge, skills, and competencies)
© Richardus Eko Indrajit, 2001
What is Considered Entrepreneurship
It is the way of life, not the type of job
It is embedded in person’s mind
It is enjoyable, bring the excitement and the satisfaction
It can be learnt and motivated
It is a process, not a goal
It requires a PERSONAL STRATEGIC PLAN !
© Richardus Eko Indrajit, 2001
The Rain Makers””
Entrepreneurs create value where there was none !
Entrepreneurship is about setting out to achieve or
discover something and SURPASS YOURSELF
It is PERSONAL QUEST and ADVENTURE on which
your business is a worldly opportunity to LIVE OUT
YOUR STORY WITHIN
So, being an entrepreneur is about truly LIVING
THROUGH YOUR BUSINESS and being DRIVEN
forward by what you are SEARCHING for
© Richardus Eko Indrajit, 2001
Part Two
Preparing Journey to the New World
© Richardus Eko Indrajit, 2001
The Transformation
Internet + Information Technology
OLD
ECONOMY
NEW
ECONOMY
© Richardus Eko Indrajit, 2001
The Impacts
Education
Ideology
Politics
Social
Religion
Behavior
INTERNET
ECONOMY
Business
National Defense
Culture
OLD
ECONOMY
© Richardus Eko Indrajit, 2001
Still Rely on Fundamental Economy Principle
Penghasilan
Sebesar-besarnya
dengan
Pengorbanan
Sekecil-kecilnya””
The Principle of
WEALTH MAXIMIZATION
G It requires strategy because
of the scarce resources
G Resource = consist of atoms
which are limited by time and space
© Richardus Eko Indrajit, 2001
Digital Transformation
10010001
atom
bits
real things
abstract things
text image audio voice video
Bits characteristics:
- easy to duplicate
- cheap to produce
- fast to restructure
- good to represent
data information knowledge process
unlimited resources
digital economy
© Richardus Eko Indrajit, 2001
The New Economy Paradigm
1
Knowledge
Convergence
7
2
Digitization
Innovation
8
3
Virtualization
Prosumption
9
4
Molecularization
Immediacy
10
5
Integration/Internetworking
Globalization
11
6
Disintermediation
Discordance
12
© Richardus Eko Indrajit, 2001
The New Economy Paradigm cont.
THEME
ECONOMY
ORGANISATION
Knowledge
Knowledge becomes an important
element of products
Knowledge work becomes the basis of
value, revenue, and profit
Digitization
Products and services’’ forms are
transformed into ones and zeros format
Internal communication shifts from
analog to digital
Virtualization
Physical things (institution and
relationship) can become virtual
The business transformation into virtual
corporations type company
Molecularization
Replacement of the mass media into
molecular media
End of command-and-control hierarchy,
shifting to team-based, molecular
structures
Internetworking
Networked economy with deep and
reach interconnections of economic
entities
Integration of modular, independent,
organizational components for network
of services
Disintermediation
Elimination of intermediaries and any
stand between producers and
consumers
Elimination of middle managers, internal
agents, etc. who boost the
communication signals
© Richardus Eko Indrajit, 2001
The New Economy Paradigm cont.
THEME
ECONOMY
ORGANISATION
Convergence
Convergence of computing,
communications, and content
Convergence of organizational
structures responsible
Innovation
Innovation becomes the key driver of
business success
The only sustainable advantage is
organizational learning
Prosumption
Gap between consumers and producers
blurs in a number of ways
Consumers of information and
technology become producers
Immediacy
It is a real-time economy that occurs at
the speed of light
Required a new real-time enterprise that
can adjust to changing business
conditions
Globalization
Knowledge knows no boundaries, there
is only a world of economy
The new enterprise enables time and
space independence
Discordance
Massive social contradictions are
arising
Profound organizational contradictions
are arising
© Richardus Eko Indrajit, 2001
The Birth of e-Entrepreneurship
New Economy + Internet Development =
INTERNET
ECONOMY
drives
enables
e-Entrepreneurship
© Richardus Eko Indrajit, 2001
New World, New Game…
Global Sales Channel
Reduced Cost of
Power shift to
customer
Logistics and Physical
Distribution
Selling and Buying
Converging Touch
Points
Always Open for
Cybermediation
Business
Power Shift to
Communities of
Reduced Time-toMarket
Interest
Demographics of the
Enriched Buying
Experience
Customization
Internet User
Reduced Barriers of
Self Service
Market Entry
Stock Market Behavior
Actions Everywhere
Branding Acceptance
Hyper Efficiency
© Richardus Eko Indrajit, 2001
About the e-Entrepreneurship
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Do not have to BE BIG to BECOME BIG
Low PHYSICAL CAPITAL, high INTELLECTUAL CAPITAL
The winner is neither THE BIGGEST nor THE SMARTEST, but
the MOST DYNAMIC ONE
THINK GLOBALLY, ACT GLOBALLY
NETWORK is the key, PARTNERSHIP is a must
TRUST is everything, PROFESSIONAL is the key
VISION is the MEANS, not an END
It is a 24/7 BUSINESS in a virtually FREE MARKET
Focus always on the CUSTOMERS, not the other things
Day to day activity = always find a CHEAPER, BETTER, and
FASTER way
© Richardus Eko Indrajit, 2001
Part Three
Finding New Business Opportunities
© Richardus Eko Indrajit, 2001
The Rule of Thumb
Find the problems faced by the people
Transfer the problem into a new business
Determine the business model and system
Define the resources required and procure them
Develop partnerships
Simulate the strategy
Kick-off the business
© Richardus Eko Indrajit, 2001
Virtual and Physical Community
Population
Internet Users
Internet
Business
B2C
C2C
B2B
1
2
3
© Richardus Eko Indrajit, 2001
The Indrajit Model
Know the
Paradigm
Impact on
Existing
Business
Reactive
Action
Highly Possible
Output
Yes
Yes
Yes
Survive
Yes
Yes
No
Business Threat
Yes
No
Yes
Opportunities Taken
Yes
No
No
Adding Knowledge
No
Yes
Yes
Boomerang
No
Yes
No
Dangerous
No
No
Yes
Gambling Adventure
No
No
No
Nice Watcher
© Richardus Eko Indrajit, 2001
Key Success Factors
1.
2.
3.
4.
Flow of Physical/Digital Products
Flow of Money/Financial Data
Flow of Documents/Information
Flow of Services and Other Resources
© Richardus Eko Indrajit, 2001
The Value Matrix
Opportunity in the eBusiness
© Richardus Eko Indrajit, 2001
Step-by-Step Approach
Level 9: Living Online
Level 8: Large-Scale Collaboration
Level 7: Group Collaboration
Level 6: E-Culture
Level 5: E-Business
Level 4: E-Commerce
Level 3: Surfing
Level 2: Email
Level 1: Setup
EXPERTS
INTERMEDIATES
BEGINNERS
© Richardus Eko Indrajit, 2001
Seven Success Steps
1.
2.
3.
4.
5.
6.
7.
Getting Started
Creating the Website
Selecting Business Model
Supporting Customers Online
Constructing Search Engine
Promoting Your Site
Building Your e-Brand
© Richardus Eko Indrajit, 2001
1. Getting Started
What you will need
Choosing an ISP
An e-mail account
Your own domain name
Selecting a domain name
A domain souffix
Seeking investment
Play your objectives
Market researdch
Identifying your audience
© Richardus Eko Indrajit, 2001
2. Creating the Website
Using an agency
Working with HTML code
Web design software
Setting up shop online
Secure server software
Web design sites
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
The 10 commandements of
website design:
Navigation is everything
Planning offline
Be familiar
Less is more
Consider different language
Get to the point
Avoid to many colours
Consider download times
Keep it simple
Avoid brochurware”
© Richardus Eko Indrajit, 2001
3. Selecting Business Model
Selling your own products online
Selling services online
Becoming an online merchant
Selling advertising space on your site
Affiliate programmes
© Richardus Eko Indrajit, 2001
4. Supporting Customers Online
Fulfilment
Getting people to buy online
Customer research online
Building trust
Using email wisely
© Richardus Eko Indrajit, 2001
5. Constructing Search Engine
Keywords
Finding the right keywords
META tags
Adding keywords to the main text
Submitting your site
Submitting keywords and descirptions
Keyword help
Beyond keywords
Evaluate your success
Be patient
© Richardus Eko Indrajit, 2001
6. Promoting Your Site
Seek reciprocal links
Contact the online media
Contribute to newsgroup
Adversitising
Web rings
Promoting at your site
Promoting your site in the real world
© Richardus Eko Indrajit, 2001
7. Building Your e-Brand
Brand power
Information and interactivity
Personalisation
Learning from successful e-brands
© Richardus Eko Indrajit, 2001
Part Four
Learning from Success and Failure Stories
© Richardus Eko Indrajit, 2001
The Winners
1. New Business (products/services)
2. New Market (customers)
3. New Revenue (business model)
4. New Company (business transformation)
5. New Image (business community)
6. New Wealth (paradigm shift)
Etc.
Key Points:
@
From nothing” to “existing”
From “existing” to “creating”
@
@
From “creating” to “improving”
@
From “improving” to “growing”
@
From “growing” to “performing”
© Richardus Eko Indrajit, 2001
The Losers
1. Loss market share (products and services)
2. Loss revenue (customers)
3. Loss competitive advantage (business model)
4. Loss trust (business community)
5. Loss resources (competition)
6. Loss opportunity (cost)
Etc.
Key Points:
@
From performing” to “stopping”
From “stopping” to “decreasing”
@
@
From “decreasing” to “surviving”
@
From “surviving” to “eliminating”
© Richardus Eko Indrajit, 2001
The Challenges
1. Difficult to maintain competitive
advantage
2. Compete with a great number of players
3. Operate within a free market
environment
4. Work with other business partners
5. Require good competencies and skills
© Richardus Eko Indrajit, 2001
Common Mistakes
1.
Field of Dreams”” Syndrome
2. Inadequate architecture
3. Putting lipstick on a bulldog
4. Islands of webification
5. “Me too”” strategies
6. One-time-effort mentality
7. Thinking too small
© Richardus Eko Indrajit, 2001
Key Success Factors
1. Understand the principles of
new economy
2. Have a good vision
3. Excellence in working
stamina
4. Able to cope with change
5. Can manage people
6. Collaborate to compete
7. Combine professional with
entrepreneur
© Richardus Eko Indrajit, 2001
Demand Site of Technology
C
STOMER LAYER
PERSONAL COMP TER
AT WORK
U
Chatting
IP LAYER
Online Support
Retailer Transaction
PROD CTS
AND SER ICES
Browser/ ser Interface
Search Engine
Electronic Publishing
Connectivity
Messaging & Mail
Content Aggregation
Collaboration
Document Management
KIOSK
FAX
TE L E P H O N E
V
TELE ISION
IN P BLIC
CONS MERS
Calling/Conferencing
AT HOME
INTEGRATION MANAGEMENT LAYER
INSTIT TIONS
APPLIANCES LAYER
PERSONAL DIGITAL ASSISTANT
B SINESS
LOCATION LAYER
INTELLIGENT MONITOR
IN EHICLE
FAMILIES
COMM NITIES
© Richardus Eko Indrajit, 2001
SOL TIONS
CONS LTING
SER ICES
Consulting
Training
Legacy Integration
Service Customization
oo
Transaction Processing Commerce Fulfillment Webcasting
Collaboration T
va Plugins Inventory Management Document Archive MM Archive
Audio/Video Streams URL Controls Call Centre Services MM Players Workflow Tools
New Feeds Authentication Encryption IP Voice Realtime Audio/Video Page Generation
Connectivity
PHASE ONE
Directory
Firewall & Installation
Basic Web Hosting, Cache, Staging
Remote Firewall Management
Site Security & Maintenance
Customer Service
Sprint Link IP Backbone
T1
Frame
Usenet
Search Engnie
DNS Services
FTP
Database Service Storage Management / Capacity Planning
Account Administration
Billing
Sprint Private Intranet Backbone
ATM
DSLs
ISDN
Reporting
Dial Up Access
Clearline
GATEWAY SER ICES
Enhanced Directory Publishing Fax InfoXchange Paging Chat BBS/Forums Agents
Browser
APPLICATION INTEGRATION SER ICES
System Integration
MANAGED NETWORK SER ICES
Real-Time
Communication
PHASE TWO
Custom Programming
DESIGN
SER ICES
Context
Mass Market
Content
Aggregation
Consumer Verticals
Content
Provider
SOHO Verticals
Public Sector Verticals
Affinity Groups
Business Verticals
Community
PHASE THREE
Supply Site of eTechnology
Dedicated Access
Wireless
© Richardus Eko Indrajit, 2001
Thank You
Richardus Eko Indrajit
eko@indrajit.org
indrajit@post.harvard.edu
http://www.indrajit.org
Q&A
© Richardus Eko Indrajit, 2001