A study on language styles and functions of the East Asian suppliers in communicating with PT. Maspion through e-mail - Widya Mandala Catholic University Surabaya Repository
APPENDIXES
APPENDIX A: LANGUAGE STYLESAl.{D
LANGUAGE RJNCTIONS
I. TABLE OF LANGUAGE STVLESAND FUNCTIONS
The E-rnailg
\stteson
The
Frmctions
The
Koreans
The
Chinese
The
Taiwanese
Intimate
Casual
-None-
Casual
Casual
Consultative
Casuai
Casual
Casual
Casual
Casual
-None-
-None-
-None-
Consultative
-None-
-None-
-None-
Consultative
Casual
-None-
-None-
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Consultatile
Casual
Casual
-None-
-None-
-None-
Casual
-None-
Casual
Consultative
Casual
-None-
Casual
Casual
-None-
Consultative
Casual
-None-
-l.Ione-
Consultative
Casual
Casual
Casual
Consuhative
Consultative
Consuftaiive
-None-
-None-
Consultative
-None-
-Ncne-
-None-
Consultative
-None-
-None-
The
Japanese
of:
Expressive:
i) Cneetings
2) Thankmg
3) Showing
happiness
4) Showing
resp€ots
5) Showing
exJrectation
6) Askingfor
apologies
7) Thanking,
8) Closing
Referential:
1) Giving data/
information
2) Informing
action
3) Showing
agreement
4) Illustrating
sihration
5) Illustrating
explanation
6) Answering
questions
Directive:
l) Orderingto do
requests
2) Otrerrng
assistance
Phatic:
1) Giving
prayers.
Metallinguistic:
l) Introducurg
foreippterms
II. Table of Exnressive Function in The JaoaneseE-mails
Mails'Code
J-l - J4
Purposes
Expressions
l. Greeting 1) Dear Bambang-san
J-5
2)De,arMeme-san
3) Meme.san Ohayoo!
J..L
2. Thanking 4) Thanksa lot fbr yotn closefollow as to the
first deal.
J4
5) Thanlryou for the following up this new
business.
J-5
6) Thankyou foryou calling ande-mail.
T-2,J4
3. Closing
7) BestRegards.
J-1,J4
4. Thanking
8) Thanks& BestRegards.
J-5
alsoClosing 9) Thankyou for yow time.
III. Table of Referential Function in The Jananese E-mails
Mails'Code
J-1
Expressions
Purposes
1. Informingactions
l0) Resendingthe following
I l) The standbycreditwas already
opened.
l2) Now, I gotwhatyoumean....
J-5
DW-#:2218484321.
J-2
2. Giving data.
13)ThestandbyUC No. is 655-210561727,which pleasebe informed.
J-4
3. Answering
for us ...., if
l4) Both waysareacceptable
questions
thervwantto do that"
Note: LlQ is the abbreviationof *t etterof Credit".
fV. Table of Directive Function in The Japanese E-mails.
ldails'Code
J-l
Expressions
Purposes
1. Orderingto do
l5) Kindlyrequest Inalum to confirm
the requests
their receiptandto releaseus the...
documents.
16) Your following up on this will be
J-2
highly appreciated.
17) Kindly inform us of the deliverydate
J-3
of this goodsto makenecessary
preparation.
themto passthat
l8)'.,., kindlyrequest
J4
to lv{s.Syafridatda, as I askedyou over
the phonethis morning.
J4
2. Offering
19) Ifyou haveany query,I would like
assistance.
you to call mobile, 65-96734728.
V. Table of Referential Function in The Korean E-mails.
Mails'Code
K-1
Purposes
L Informing actions
Expressions
l) I wasinformedfrom the supplier
that theyhad already... from Europe.
2) All anive thenI will inform you..
l!-1,
3) We acknowledgereceiptofyour
remittanceadvice... HS{30801.
4) We havedispatchedone setof
original shipping... by DHL (Air
waybillNo..)
5) For you reference,we are ...
receipt
K-5
6) Today,I wasinformedyourl-/C
from our financeteam ... with global
standard.
K-/
7) I am sendinga guaranlee...
shipment.
K-8
8) We understandoriginal...to N{s.
Rini.
K-9
9) We havetried to contact...reached.
K-10
10)I sentyou below e-mail last week.
K-l1
1l) t understandyoursituation.
K-l2
12) We got yoru l-1C.
K-l
2. Illustrating situations l3) It is ChrisfinasEvetonightandwe
will be in white Christmasas outside
is cloudyweathernow.
K-3
14) At this time, we ccornt make a
shipmenton Sep-04, because
beficiary is wrong on the Vc.
15)Evenif we havetried to shipyour
K-7
q'ty on time, ... in Korea.
16)But we can'l make... LlC
K-l I
description.
K4
3. Gving data.
17)BENEFICIARY:.... TO
"030911".
18)l.SW r FTCODE4lA...
K-5
ACCOUNT" This is a standardL/C
globally.
for your
l9) As peryourrequest...
K- 1 4
... ..cncsby@sby.rad.net.id.
reference:
20) FYI, shippingagent...consigrree.
21) Thecourieranivedat ... Saturday.
K6
4. Answeringquestion
22) Regardingyorn fax of September
or gving o'planation.
4, 2003...., causingmoredelays.
23) And for the P/Oyousent....offer.
K- i l
24) And I think it wil[,., customsalso.
K-12
25) But thereis differentmodelname
nUCforyowP/O
26) Model namein UC is. .. is righr.
Nat* g/O is "P*ch"-e Order", and FYI means "For Your Information"
VI. Table of Directive Function in The Korean E-mail
tdails'Code
K-1
Expressions
Pqposes
l. Orderingto do
2f I hopetherernittanceof U$ 3,966the
the requests
soonerthe betterfor me... supplier.
K-3
28) PIz understandour sihration.
K4
29)Ph amendUcas follows;
K-5
30) Pleasereviewit let me know your
opinion.
3l) Pleasereplyme soon.
K5
32) I ask for your understandrngon this
natter.
33) "...,pleasetakethis into consideration.
K-7
34) Pleaseseethe attachmentand let me
havea copywith your signatue.
K-8
35) PleasesendT.T. to oru accountas
oontraoted.
36) Pleasecornrn€ntwhenit will be sent.
K-9
37) We areextremelyawaitingYorn
responseby retum.
K-10
38) I would like to know the Prcsent
sihration.
39) Pleasereply to me.
K-l I
40) Pleaseunderstandour situationand
amendUC.
K-l2
4l) Pleasecheckand amendl/C please.
K- 1 4
42) Pleaseconfirm if ... Danamon43) Kindly adviceyour bank -,. yesterday.
44) Your kind attentionis highly
appreciated.
K-14
2. Offsring
45) If you needfrrther information,please
assistance
feel freeto contactme.
Note: Ph orPls is an abbreviationof "Please",and T.T. is "TelegraphicTransfer"
VII. Table of ExnressiveFunction in The Kore*n E-mails.
K-1
Expressions
Purposes
Mails'Code
1. Showinghappiness 46) It is Christnas Eve tonight and we
will be in white Christmasas outsideis
cloudvweathernow.
K-2
K-l -K-14
2. Greeting.
K-2
3. Thanking
47) Selamat siang!
48) Dear...
49) Thankyou verymuch
... cooperations.
50) Thankingyou again... cnoperations.
51)Thanks.
K-5,K-7
52) Thanksfor your sincerecooperation.
53) Thankyou.
K-10-K-12
54) Thankyou for t}le gootl news.
K-l3
K-2
4. Thankingalso
55) Terima krsih
closing
56) Thanks& Bestregards.
57) Tltankstrrgds.
K-14
K-1
5. Closing
58)BestRsds.
K-3,K4
59) Sincerely
K-s,K-7
60) Very Truly Yours
K{
K-8-K-12
K-13
61) RespectfirllyYours
62) BestRegards
63) Brgds.
Note: "Selanatsiotg" and "terima kasih" are lndonesian terms that mean "gurd
afternoon'and "thank you'. Also, Brgds is "Best regards" or Rgds is abbreviated
from "Regards".
VIII. Table of Phatic Function in The Korean E-mails
Mails'Code
K-1
Purposes
Expressions
L Giving prayersor
64) I hope you have nice Chrisfrnas
blessingsor
tomofrow.
expectations.
65) May God Bless you and nice
holiday of Christmas.
K-2
66) We hope that you and your
esteemedcompany continued success
and prosperity.
67) And we look forward to the pleasure
of enhancingour businessrelationship.
IX. Table of Metallinguistic Function in The Korean E-mails
lrtlails'Code
K-2
Purposes
Expressions
l.lnhoducingnew
68) "Chusoh" (Korean Thanksgiving
(foreign) terms.
day) is the most festive holiday with a
variety of festivals, haditional games,
and exchangesofgifts.
69) 'Hangmvi" is a day of thanksgiving
for a good harvesr Most families come
home from all across the country to
celebratethe day together
70) "Songpyonois a nameof half-moon
shapedricecakes.
X. Table of Referential Function in The ChineseE-mails
Itfails'Code
c-l
Expressions
Purposes
1. Giving data
l) Enclosedis a broohureofTitanium
parts for your reference.
c-3
2) The bank GT. BANK MANDIRD is
ok.
c-2
2. Illustrating
3) AbouttheUSD.54.00for
explanation
reimbursementfee,we think ... because
it is the feein your cormtry,and it is not
belong to our obligation.
C5
4) And you'informationto us, is too late.
5) If you information early, I can
choose shipping compeny, but after
rhippitg you information to us, how
can I to do?
c-9
6) If not then perhapswe have to ... or
shipment.
c-ll -c-16
7) We have tried our very best to
negotiatewith the shippingcompanybut
they don't agreeto do so... and others
about letter of Credit terms of Ms.
Kelly Lu at hermailsin July2003.
c-24
8) As per contrac! the paymentterm is
45 daysfromB4-date... rvill loss.
C4
3. Informing actiors
on
9) I plan to ship the compressors
of this month, and it will ship out from
FI.Kon 28thDec.
c-5
l0) Ye,s,I asked my bank to send the
documentsto you within ... vely soon.
C5
l1) I have connect with shipping
companyapply 14 day free demurrage
time, but they don't accept. I have
apply twice, but they all don't accep!
and you information to us, is too late.
12) Next time I will apply 14 days free
dernurragetime.
c-8
c-9
13)I havespenta busy... customers.
14) We receiveda telex from your Bank
this
UC,
has the following
discrepa.noies-
c-17
and
t5) We havegot the UC amendment
will arrangetheshipma*... yestcrday.
c-18
16) As for the new PO- we will try our
best to arrange the shipment as you
request.
c-21
l7) Shirley will contact my forwarder
and letyou know smn.
c-22
c-23
l8) The500pssof ... today.
19) We have just contactedSIIC and
theysaidttrat... directly.
c-2s
20) l.Aner checkingour recod pl5g be
confirmed... with HKD crurency.
c-26
2l) Theshipmentschedrle... once
available.
c-27
22) Regardingto the shortageof ... this
moming.
c-t7
4. Illustrating
23) You know, we, actually, are very
sihrations
willing to meetour customers'demands,
which is our mission. But since this
year, increasingordersand lack ofstock
havemadeit ... accident-
c-26
c-27
24) PIsebeinformedthat ..- -out.
25) Theyrepliedthat ... next contracl
Note: BIL is an abbreviationof *Bill of I-ading", and Plsemeans"Please".Also,
Hong Kong is shortenedto H.K. insteadof HKG, and ps5 is for pieces.Chinese
preferstatingAug. or Deo.to August or Decernber.
XI. Table of Directive Function in The ChineseE mails
lvlails'Code
c-1
Expressions
Purposes
1. Orderingto do
26) Pleasechwk the original
requests
...website:http:/Avww.fedex.com.
27) l,ooking forwandto you reply
ASAP.
C1
28) About your new order,we hope
your opinion.
c-3
29) Pleaseopenthe UC at it quickly.
C4
30) Did you openthe UC? I needyour
IJCII'!I
3l) Ifyou had open it" pleasefax the
pagesto me.
c-5
c:7
c-9
32) Pleasekeepin touoh.
33) Pleasekeepcontactingme.
34) Pleaselet me know your cornrnents
as your earliestconrrenience.
35) Please help to acc€pt abve
discrepancies.
c-10
36) Pleasejust fax your amendmentI/C
copyto us immediatd.
37) Whenwe can expectit?
38) Pleaserush.
c-l1
39) Canyou talk with ... demurrage?
40) Pleasefax us your ... orders.
4l) However,pleaseamend...UC.
42) We needyow promptreply SAME
DAY.
c-11-c-13,c-16
ct2
43) Ptca*econftm gs+.
44) Could you pleasealso delete...14
ttttlltrlrAf
}arrrh
L.aD
tlh
L!.rb
lllAlAtr
I
C-13
IDAYS?
I
45) Pleasejust deleteor amend...L/C.
|
146)Pleaseconfirmifyou...time?
I 47) Ifnot, pleaseamend..."ATSIGHT"
I
I
I
I
|
|
|
|
48) Pleaseame'd it to be...this order.
49) Pleaseamendit to be..-acceptable".
50) Pleasedeleteshippingmark.
I
I
5l) Pleaseensurenot to showout this
|
I UC particularsforyour...prwiously.
C-13,C-15.|
152)Expecttohearfromyous@n.
C-14
|
|S3)Yourkindlyrmderstandingand
I
I
I
lappreciated.
tt-'
C-15
onthis issuearemuch
assistance
I
I
|
to increase
54)Youarekindlysuggested
|
lYourorderq'FuPto3'900sets.
l5)Pleasejustmakethese2small
I
lspongescut...Yourside.
|
I
56) Couldit possiblefor you...with us?
|
157)Pleasedon'tworrY.
58)No needto sendback...reference.
|
59) Could you pleasesetrd..(2 sides)?
|
--.cut?
I 60) Also pleaseadvise
I
now.
I 6l) weneedthis...
ll
I
|
62) Pleasesend us your l-lC co'pyand
{
| advise your I-lC number asaP.
C-17
I
l63lPleasedobelievethatwe...dcrnands.
C-18
I
I 64) Ptsfaxus the UC amendmenl
C-19
|
| 65) And we hope that you would be nice
C-23
I
I
lenoughtoaccePtthis,..date.
| 66)Kindlyinformusuponyow receipt.
C-24
|
| 67) Please kindly issue Acceptance
C-16
|
|
|
Goodst etter.
68) You must have had claimed earlier,
if youhave found qualiryproblern.
c-25
69) Therefore"
kindly daluct.,.TT0304.
70) Pleasebe confrmed ... rn total).
c-26
c-1
c-5
7l) Plsebe informedthat.,. shippedout.
2, Offering assistance 72) Pleasefeel free ., . equipment.
73) And if you have any questions,
plmse do not hesitate to ask me-
c-8
74) Pleaseyou feel free to contact me if
I can be any assistance,
75) If your factory need to add more
machines, pleaseyou don't hesitate to
contact me.
Nate.'O'V means"Quantity" and ASAP is "As SoonAs Possible"
XII. Table of Expresgive Function in The Chinese E-mails
Mails'Code
Erpressions
Purposes
c-l - c-27 1.Greetings.
76)Dsar...
77)Meny Chrislmas!
C4
c-5-c-7
c-8
c-17
c-18- c-19
c-21
78)How areyou!
79)How aboutyou?How aboutour machines?
80) Goodaftemoon!
8l) Goodmomingl
82) Do you haveholiday in Aug. andSg.?
83)Goodday!
84) How aboutyou tlese days?
c-2
c-3
C6
2. Thankrng
85) Thanks for your reply.
86) Thanks!
87) Thank you for your cooperation and you
can acoeptdiscrepancies.
c-10
88) Thankyou for your mailjustin andkindly
understonding on this LQ amendment.
c-l1
89) Thank you for your mail just in.
c-12
90) Thank you for your confirmation about
this L/C amendment.
c-14
9l) Thank you for your e-mail... your side.
92) By the way, ...thanks foryour
acceptance...with us.
c-I5
93) Thanlcyou fot your mail.. . earlier.
c-16
94) Thank you for your 4 mails.,. 2003,
c-18
95) Thank you very mtrch for your
understanding.
c-19
96) Sorry and thankyou!
c-20
97) Thrnks verymuch foryour email.
c-22
98) Thank you very much for your email.
c-2
3. Showurg
99) Hope we are in good cooperation.
C4
expectations
100) Hope we can good cooperation.
c-7
c-8
101) i believe we oan . . . relationship.
102)We havenot contactedfor a so long time,
hopeall bestthingshavchappenedto you.
103)Have a nice day.
c-20
c-22
c-7
c-15
c-17
104) I hope everything aroundyou is ok.
4. Asking for
105)First I am sorrylbr not...project.
apologies.
106)Sorryl
107)FirstlyI'd like to saYsorryfor." your
order.
108)I'm sorryto tell you... JulY.
c-19
109)SorryandthankYou!
caused.
110)Sorryfor the incpnvenience
c-25
c-7
5. Showing
111) Of course,you are welcomedto
respects.
China... hospitable.
112) You are really kind and ... hobbies'
I 13) My Managertold me... a chance.
c-24
6. Showrng
114) I am happy that everythingis done.
happiness
c-l - c-19, 7. Closing
c-zr-c-23
c-20
c-24
c-25-C-26
I 15)Bestregards.
116)Regards.
I 17)B.rgds
118)BestRgds.
XIII. Table of Referential Function in The TaiwaneseE-mail.
ldails'Code I
Expressions
Purposes
T-1
l. Giving data or
1) TheUPSbill no is...UPSIndonesia.
T4
information
2) the PackingListofQl28-29Blindrivet
belongto ... not belongto $C/024478.
3) so this shipment haven't f,C-1024478's
goods.
T-9- T-10,
T-24-T-25
T-13
4) CitibankN.A... @ank'sdetails)and/or
payment'sdetails.
5) Shmg Dar alreadyreceivedthe !C
...with thanks.As this LC is delayed.
shipmentwill ... VO June.
6) l.Latestdateof ship:..Vo'FREIGIIT
COLLECT' (Detailsof amendment's
requests)
T-16
7) The ShungHrmghavesentorigin doc ...
2003.
T-18
8) Actually, we havereceived...2003.
9) As you lnow the spare..' atready.
T-t9
l0) you canremit all pcyment...Bank.
T-31
1l) Theoriginaldocof Imp.0300537(4)
have by Mr. Cho of TaiwanConcorde
bring to lndonesiatodaY.
12)He will arrival Sr:rabayaon this Friday.
haven't rtvise...
But this doc.Invoice60%o
no.5.
T4l
13)ts& goodsarefinished& will arrange
shipment.
T42
14)FJ[, dueto q'ty is very small (costtoo
high to shipit only)... the shipment.
T-2
2. Informing
actions.
T-3
|
|
| l6)Andwealsosend 1... yestetday'
I l7) We had e-.mdl Invoice,P/L and TT ...
I
l*u*
18) By the way, we hrd advice that Mr.
I
I
T4
T-5J-7
T4
rr,o *.
I rururoiont
|
| 19) By the way we have sent the original
I
|
I doc.to..,PlltoYounow.
| 20) We haverevised... PIL (4 pages)total:
|
l T p a gestoyounow'
| 2l) We are e-mail the reviseddoc. to you
I
lnowandwill...today.
|
| 22) I formd some mistake for invoice and
I
lT:"*::
""*
I
|
T-10,T-35, I
T-37
I
T-11
|
|t l
I
t ... mApr. 24,2003.
|
I 26) TheImp.0300537(l)will shippedout
tl
'
|
ll
T-21
23) Andwill fax.. afternoon.
|
I 2a)By theway,we harafaxedthe ...
I aftemoon/ on ... .
| 25) We havefaxedtheB/L to you (Fax:
| 6231-3533218)before a minute, alsowe
t.
T-20
I
lEtrm DD: Nov. l9,...with together
I
tl
ll
T-5
I 15)We have effect the shipmentsasper ow
I shippingadviceto you last Friday
I
| "' nextMondaY'
| 2lTlrcqc/034121 belongto!rntr030037..
I 28) We haw faxedthe B/L and Insuranceof
|I
(SE/034121)..-ago.
| Imp.0300537-2
I 29) Wehavefaxed... to you(3533218)
T40
|
T46
I
| (befqre)a few minuteago.
| 30) The&/034274 have revised...USD.
T-25-T-26, I
25,500.00
T-28
3 l) We are e-meil Invoice...to you
T-29
32) We will fax revised$C./034302to you.
T-30
33) We have contactwith sup'plier... end
Aug or early Sep.
T-31
34) We will sendyou...by *OCS" today.
T-34
35) We alreadyaskthe ... accordingly.
T-18
3. Illustratrng
36) Do you know that Shrg pushme very
sihrations-
day, I don't know how to said to themthis
TT.
37) Becausewe will harreto pay import
T-33
duty... areretumedgoods.
T-12,T-t9,T-29
4. Showing
38)O.K.
T-32
agreement
39) Olq No problern
Note: PlL is abb'reviated
from PackingList, SC/ is SalesContraot"C/ is for Carton
number >rxx,VO is for Instead Of, DD is for Due Date, and Imp is for Import
referencenumber>oo,
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From: < taliashi.r+aqatsurna{Asumitomocarp,co.ip
>
< import.hq@telkom.net
To:
>;
>; < linance.hqf4]masPion.com
< chris.chui(@sumittrmoctrrp.cojp
Cc:
>;< iry. ongt'.7,,sumitomtrcorp.
coip >;
< jinsale.kwek/.{r]'sumitom(u)ry
< wmuliawan(4tnaspion.com >
Sent Monday, September01,2003 3:02 PM.
Attach: BDY.TXT.
Subject: RE: PAYMENT UTK 500 MT ALUMINIUM INGOT'
DearBambang-satt.
the following.
Reseirding
The s'tandbycredilwas alreadyopened,
Kindly requestInalum to confirm their receiptandto releaseus the necessarydocuments.
Thanks.& BestRegards,
T. Wagatsuma.
SumitomoCorporation(Singapore)Pte.,Ltd.
I-2
----- Original Message---Fnm: TakashiWagatsuma/ASE4, SPRHW,Singapore.
Sent:Friday,August29,2ffi3 5:35PM.
To:' import.hq/Iv1lME( import-hq{4},lelkom.net
)'
Cc: Chris Chri I ASE4, SPRHN,Singapore;hy Ong / ASE{, SPRHM,
Singapore;.IinsayeKwek / ASE4, SPRHA"Surgapore.
Subjec* RE: PAYMENT UTK 500 MT ALUMINIUM INGOTImportance: High
DearBambang-sarq
Thanksa lot foryour closefollow as to the frst deal.
whichpleasebe informed.Your
ThestandbyL/C No. is 655-210-561727,
following up onthis will behigftly appreciated.
BestRegards,
T. Wagatsuma
SumitomoCorporation(singapord Pte.,Ltd.
J-3
----- Original Message---->
From: < takashi.waeatsurna{iSssmitomocorp,coip
>
< imSxrrt,hq@telkom.net
To:
orp.coj p>;
Cc:
@,; < ida.syahidalilbumitomocorp.co.ip
04, 20034:37 PM.
Sent: Thursday,Septemtrer
Attach: BDY.TXT.
Subject RE: DHIPPINGDOCUMENT FOR ALUMINILIM INCTOTEX.
INALIJM.
Dear Bambang-san,
Kindly inform us of the deliverydateof this gmds to makenecessarypreparation.
Bet Regards,
T. Wagatsuma
SumitomoCorporation(Singapnre)Pte..Ltd.
J-4
----- Origlnal Message----From: TakashiWagatsuma/ ASE-0, SPR[{W, Singapore.
03, 20036:33PM.
Septernber
Sent:Wednesday,
(
import-hqri$elkom.net
To:'import.hq/MlME
)'
Cs Chris Chui / ASE4, SPRHN,Singapore;JinsayeKwek / ASE4, SPRI-IA"
Singapore;Ida Syafrida/ ASE4, JKTHC, Jakarta;TakeshiSawai/ ASE{,
.]KTGJ,Jakarta;TakayukiNegishi I ASE4, JKTCB, Jakarta.
Subject: RE: SHiPPINGD{)CIIMENT FOR ORDER ALUMINIUM INGOT
EX.INALUM.
Importance: Higfr
Dear Bambang-san,
Thanli you for following up this new business.Both ways are acceptablefor us.
That is, PT. Lealumoan send the original documentsto Sumitomo Singapore
directly. And, they can also pass the original documentsto oru Jakartaofhce, if
they wanl to do thai. In casethey wrsh to hand the documentsto our Jakarta
oflrce, kindly requestthem to pass that to Ms. Syafridalda, as I askedyou over
the phonethis moming.
If you havefirrther q:ery, I would like you to call to mobile' 65'96734728'
Thanks& BestRegards,
T. Wagatsuma
SumitomoCorporation(Singapore)Pte.,Ltd.
J-5
----- Origlnal Message----From: acrossco.,ltd
com
To: import.hq@maspion.
Sen* Tuesday,July 15,20033:09PM
Subjec* Re: original docsfor Invoice:005/03-DCvf
Dear Memssan
meme-sanohayoo!
Thank you for your calling and e-mail.
Now,I got what y'or:mean
Unfo,rtunately,I didt know abod rhis matter al all.
Anyway,Iln snrdy this matter ASAP.
We sent a criginal documols by DHL.
address:desasauotrtap gedangansidoarjo 61254, SIIRABAYA' INDONESIA
for Mr.budi gunardi
DHL#:22184U321
rhank you for your time.
Y.dokiya
Across co..hd
THE KOREAN E-MAILS
K-1
A T T N : M SH
. ARNI
- Q{gi6l ilessage _From:"kimtai$on' S.tdrn2SeEb9g-com>
To: "Anna'
Sent:Tuesday,December24, 20923:35 PM
> DearMs.Anna
> lt is ChristmasEvelonightard we will be in white
> Christmasas outsideis clou{ wather novr.I hopeyou
> havenic€Christmattomonow.
> I rilas informedfromthe supplierthattheyhadalteady
> oneVacuumTubeamongtrvoandanothervacuumtubewill
> be end of this rnonihftom Eur4e, All anivethen I
> will inform you and I hope the rernittanceof U$ 3'966
> the soonerthe befrer for rrE to take next siep with
> supplier
> MayGod Ble€syouand nbe hdidayof Christmas
> BestRgds
> DoyouYahoo!?
Afftrdade.Signup now.
> YahoolMailPlus- Porverful.
> htto://mailolus.Falrco.cont
K-2
>
Frcm: FIANSUNGPLASTIC < trade{?hanalon-co-k:r
>
To: < import.hqt@):telkom.nel
Sent: Tnesday,August 26, 2ffi3 l2:5 I PM
Attach: AWB (953-17 n J aq iPS
Subjecl Shippingdocumentsofyour order(0300750)
DearMs. Merne
companycontinuedsuccessandprosperity.
we hopethal you andyour esteerned
Selamasiang!
We acknow-iedgereceipt of yoru remittance advice dated August 25 for our
invoice HS430801. rtu"t y"" very much for your prompt settlement and
cooperations.We have dispatchedone set of original shippingdocumentsto your
companyby DHL (Air waybill No. 953 1712 746), For yrnr reference,we are
enclosinga copyof the DHL receipt.
Thankingyou again for yorn cr:operations,and we look forward to the pleasureof
enhancingour businessrelationship.Terimakasih.
Thanks& Bestregards,
Sabrinal,ee.
PS:
From September 10s to l4s is our national holiday for the Chusok (the Korean
Thanksgiving day). And our company closes lbr fire days.
For Koreans, the Chusok is the most festive holiday with a rariety of festirals,
traditional games,and exchangesof gifts.
Also, lnov,"nasHangawi,it is a day of thanksgi\dngfor a goodharvest.
And most families come home from all acrtxs the country to celebratethat day
together.
Also the day is not complete without the half-moon shapedrice-caliescalled
songpyon.
K-3
Import
>
From:'U+OA/ < gc9I gS.parktdsamsung.com
>
< import.hq{iJ,-\telkom.net
imporl.hq(4)maspioncom
To:
6:41
AM
Sent Thursday,September04, 2003
Subject:Re:Re:Vc amend.
DearMeme
At this time, we cann't makea shipmenton sep. 04, becauseof beficiaryis wtong
on the Vc. Sowe requestto you amendbeneficiaryand latestship. of dae.
Plz rmderstandour situation.
Sincerely,
"Think of the market,Act for the customer"
TEL: 82-Z-1&2-9212 [changed]
FAX: 82 - 782- 9371[changed]
H.P:82 - (0)16- 439- 1680.
(CHINA 136-71866374)
>
E-MAIL: < gc9I 93.oark8samsrmg.com
K-4
----- Origtna"lMessage--F r o m : ' U t O A p
To:
import.hqt4'naspion.com
OZ,20A3I l:25 AM
Senh Tuesday,September
Subject Vc amend.
>DearNeme
>Plz amendl/c as follows ;
> -. BENEFICIARY : SAMSUNGGWANGru ELECTROMCSCO.. LTD
Life lnsuranceBldg. 36-1,
150-886l2nr Fl., Samsrmg
Seoul,Korea.
Yeouido-Dong,Yeongdeungpo-Gu,
> -LATESTDATEOF SHIP.:FROM030905TO*030911"
>Sincerely,
>*Think ofthe market,Act forthe customer"
>TEL: 82- 2 - 782 - 9272[changed]
>FAX: 82 - 782- 937| [changed]
>H.P:82 - (0)16- 439- 1680.
>
>E-MAIL: < &c9198.park(i?sansung.com
K-5
>
Frcm: AI%6'ff < ohicl973@Jge.crrm
>;
>; < import.hq{?-fmaspion.com
< maspionl(?jndosat.net.id
To:
>
< info.lis@maspion.com
Sent: Monday,July28,20039:18AM
Subject: UC Standard,
< import.hq@lmaspion.com
To:
>
<
Cc: Ai7,6't chicl973(@Jge.com
6:13AM
Sent: Thursday,Sleptember04,2003
Subject:Re: Sep4 Fax
July09,20035:10PM
Wednesday,
COOPERATION.
DEAR MS MEME
HOWARE YOU?
TIIANK YOU FOR YOTJR COOPERATION AND YOU CAN ACCEPT
DISCREPANCMS.
RE: 14days&eedemurragetrme
I FIAVE CONNECT WTIH SHIPING COMPANY APPLY I4DAYS FREE
DEM{.IRRAGETIME, BUT TFIEY DON'T ACCEPT. I TIAVE APPLY TWICE'
BUT THEY ALL DON'T ACCEPT, AND YOU INFORMATION TO US' IS
TOO LATE. IF YOU INFORMATION EARLY, I CAN CHOOSE SHIP]NG
COMPANY. BTJT AFTER SHIPING YOU INFORMA"TION TO US, HOW
C AN I T O D O?
NEXT TIME I WILL APPLY i4 DAYS FREE DEMURRAGE TIME.
HOPEWE CAN G(X)D COOPERATION.
BESTREGARD
QILIANGLUO.
2043n/9.
c-7
IMPORT
From:
To:
Sent:
Subject:
cara liu < cara liu(?lvip.l63.com>
< import.hqlilrnaspion.com >
November06, 2AA212:32PM
Wednesday,
Re:
DearMeme,
How areyou?
First i am sorry for not contactingyou for so long time" becuaseI am very busy
doing someotherproject.
Of course,you are welcomedto China, ia my heart my counky is very beautifirl
andChinesepeoplearehospitable.
My manger told me he just has one set of stamps about 56 nations of China, and
he would like to ssnd if there is a chance.
You are really kind and friendly, and I am very pleasure to have a girl friend like
you, because we bave nrany same hobbies. I believe we can keep a good longterm relationship. '
Pleasekeep oontacting me.
Best reagards,
Cara
z002lrva6.
c-8
IMPORT
From:
To:
Sent:
Subject:
>
cara liu < cara-liur?J].vip'163.com
>
< im[nrt.hq{4-]rnaspitrn.com
10:55AM
Tuesday,JulY15,2003
C)urmachines.
DearMeme,
We havenot contactedfor a so long time, hopeall the best things havehappened
to you.
I have spenta busy and happytime dunng the pasl half yearbecawewe havesold
our machines together with the PVC profrle and hardware to many foreign
customsrs.How aboutyou? I think you also rnrst be very busy. Hovi about oru
machines?If your facotryneedto add moremachines,pleaseyou don"t hesitateto
contactme, th,ertks.
Merne,pleaseyou feel freeto contactme if I canbe any assisianw.
Bestregards,
Cara.
c-9
DearHami,
Pleaseadvisehim.
__ original Mes€age*Frqn: ArnaldoChe
To: Maspionlndotlesia
Cc: csse.wang; cs€e,sales
15,20033:47PM
Sent Monday,September
Subject: Re: Uc No.M177252{02o16
DearAbbi/Lucy,
We received a telex from Your Bank: Bank Mandiri {Persero),PT. Surabaya
mentioned that our documents presented under this UC has the following
discrepancies:
I 2 Faldsohoto ccpl; duplicateF l l i
copres.
r'roc
APPENDIX A: LANGUAGE STYLESAl.{D
LANGUAGE RJNCTIONS
I. TABLE OF LANGUAGE STVLESAND FUNCTIONS
The E-rnailg
\stteson
The
Frmctions
The
Koreans
The
Chinese
The
Taiwanese
Intimate
Casual
-None-
Casual
Casual
Consultative
Casuai
Casual
Casual
Casual
Casual
-None-
-None-
-None-
Consultative
-None-
-None-
-None-
Consultative
Casual
-None-
-None-
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Casual
Consultatile
Casual
Casual
-None-
-None-
-None-
Casual
-None-
Casual
Consultative
Casual
-None-
Casual
Casual
-None-
Consultative
Casual
-None-
-l.Ione-
Consultative
Casual
Casual
Casual
Consuhative
Consultative
Consuftaiive
-None-
-None-
Consultative
-None-
-Ncne-
-None-
Consultative
-None-
-None-
The
Japanese
of:
Expressive:
i) Cneetings
2) Thankmg
3) Showing
happiness
4) Showing
resp€ots
5) Showing
exJrectation
6) Askingfor
apologies
7) Thanking,
8) Closing
Referential:
1) Giving data/
information
2) Informing
action
3) Showing
agreement
4) Illustrating
sihration
5) Illustrating
explanation
6) Answering
questions
Directive:
l) Orderingto do
requests
2) Otrerrng
assistance
Phatic:
1) Giving
prayers.
Metallinguistic:
l) Introducurg
foreippterms
II. Table of Exnressive Function in The JaoaneseE-mails
Mails'Code
J-l - J4
Purposes
Expressions
l. Greeting 1) Dear Bambang-san
J-5
2)De,arMeme-san
3) Meme.san Ohayoo!
J..L
2. Thanking 4) Thanksa lot fbr yotn closefollow as to the
first deal.
J4
5) Thanlryou for the following up this new
business.
J-5
6) Thankyou foryou calling ande-mail.
T-2,J4
3. Closing
7) BestRegards.
J-1,J4
4. Thanking
8) Thanks& BestRegards.
J-5
alsoClosing 9) Thankyou for yow time.
III. Table of Referential Function in The Jananese E-mails
Mails'Code
J-1
Expressions
Purposes
1. Informingactions
l0) Resendingthe following
I l) The standbycreditwas already
opened.
l2) Now, I gotwhatyoumean....
J-5
DW-#:2218484321.
J-2
2. Giving data.
13)ThestandbyUC No. is 655-210561727,which pleasebe informed.
J-4
3. Answering
for us ...., if
l4) Both waysareacceptable
questions
thervwantto do that"
Note: LlQ is the abbreviationof *t etterof Credit".
fV. Table of Directive Function in The Japanese E-mails.
ldails'Code
J-l
Expressions
Purposes
1. Orderingto do
l5) Kindlyrequest Inalum to confirm
the requests
their receiptandto releaseus the...
documents.
16) Your following up on this will be
J-2
highly appreciated.
17) Kindly inform us of the deliverydate
J-3
of this goodsto makenecessary
preparation.
themto passthat
l8)'.,., kindlyrequest
J4
to lv{s.Syafridatda, as I askedyou over
the phonethis morning.
J4
2. Offering
19) Ifyou haveany query,I would like
assistance.
you to call mobile, 65-96734728.
V. Table of Referential Function in The Korean E-mails.
Mails'Code
K-1
Purposes
L Informing actions
Expressions
l) I wasinformedfrom the supplier
that theyhad already... from Europe.
2) All anive thenI will inform you..
l!-1,
3) We acknowledgereceiptofyour
remittanceadvice... HS{30801.
4) We havedispatchedone setof
original shipping... by DHL (Air
waybillNo..)
5) For you reference,we are ...
receipt
K-5
6) Today,I wasinformedyourl-/C
from our financeteam ... with global
standard.
K-/
7) I am sendinga guaranlee...
shipment.
K-8
8) We understandoriginal...to N{s.
Rini.
K-9
9) We havetried to contact...reached.
K-10
10)I sentyou below e-mail last week.
K-l1
1l) t understandyoursituation.
K-l2
12) We got yoru l-1C.
K-l
2. Illustrating situations l3) It is ChrisfinasEvetonightandwe
will be in white Christmasas outside
is cloudyweathernow.
K-3
14) At this time, we ccornt make a
shipmenton Sep-04, because
beficiary is wrong on the Vc.
15)Evenif we havetried to shipyour
K-7
q'ty on time, ... in Korea.
16)But we can'l make... LlC
K-l I
description.
K4
3. Gving data.
17)BENEFICIARY:.... TO
"030911".
18)l.SW r FTCODE4lA...
K-5
ACCOUNT" This is a standardL/C
globally.
for your
l9) As peryourrequest...
K- 1 4
... ..cncsby@sby.rad.net.id.
reference:
20) FYI, shippingagent...consigrree.
21) Thecourieranivedat ... Saturday.
K6
4. Answeringquestion
22) Regardingyorn fax of September
or gving o'planation.
4, 2003...., causingmoredelays.
23) And for the P/Oyousent....offer.
K- i l
24) And I think it wil[,., customsalso.
K-12
25) But thereis differentmodelname
nUCforyowP/O
26) Model namein UC is. .. is righr.
Nat* g/O is "P*ch"-e Order", and FYI means "For Your Information"
VI. Table of Directive Function in The Korean E-mail
tdails'Code
K-1
Expressions
Pqposes
l. Orderingto do
2f I hopetherernittanceof U$ 3,966the
the requests
soonerthe betterfor me... supplier.
K-3
28) PIz understandour sihration.
K4
29)Ph amendUcas follows;
K-5
30) Pleasereviewit let me know your
opinion.
3l) Pleasereplyme soon.
K5
32) I ask for your understandrngon this
natter.
33) "...,pleasetakethis into consideration.
K-7
34) Pleaseseethe attachmentand let me
havea copywith your signatue.
K-8
35) PleasesendT.T. to oru accountas
oontraoted.
36) Pleasecornrn€ntwhenit will be sent.
K-9
37) We areextremelyawaitingYorn
responseby retum.
K-10
38) I would like to know the Prcsent
sihration.
39) Pleasereply to me.
K-l I
40) Pleaseunderstandour situationand
amendUC.
K-l2
4l) Pleasecheckand amendl/C please.
K- 1 4
42) Pleaseconfirm if ... Danamon43) Kindly adviceyour bank -,. yesterday.
44) Your kind attentionis highly
appreciated.
K-14
2. Offsring
45) If you needfrrther information,please
assistance
feel freeto contactme.
Note: Ph orPls is an abbreviationof "Please",and T.T. is "TelegraphicTransfer"
VII. Table of ExnressiveFunction in The Kore*n E-mails.
K-1
Expressions
Purposes
Mails'Code
1. Showinghappiness 46) It is Christnas Eve tonight and we
will be in white Christmasas outsideis
cloudvweathernow.
K-2
K-l -K-14
2. Greeting.
K-2
3. Thanking
47) Selamat siang!
48) Dear...
49) Thankyou verymuch
... cooperations.
50) Thankingyou again... cnoperations.
51)Thanks.
K-5,K-7
52) Thanksfor your sincerecooperation.
53) Thankyou.
K-10-K-12
54) Thankyou for t}le gootl news.
K-l3
K-2
4. Thankingalso
55) Terima krsih
closing
56) Thanks& Bestregards.
57) Tltankstrrgds.
K-14
K-1
5. Closing
58)BestRsds.
K-3,K4
59) Sincerely
K-s,K-7
60) Very Truly Yours
K{
K-8-K-12
K-13
61) RespectfirllyYours
62) BestRegards
63) Brgds.
Note: "Selanatsiotg" and "terima kasih" are lndonesian terms that mean "gurd
afternoon'and "thank you'. Also, Brgds is "Best regards" or Rgds is abbreviated
from "Regards".
VIII. Table of Phatic Function in The Korean E-mails
Mails'Code
K-1
Purposes
Expressions
L Giving prayersor
64) I hope you have nice Chrisfrnas
blessingsor
tomofrow.
expectations.
65) May God Bless you and nice
holiday of Christmas.
K-2
66) We hope that you and your
esteemedcompany continued success
and prosperity.
67) And we look forward to the pleasure
of enhancingour businessrelationship.
IX. Table of Metallinguistic Function in The Korean E-mails
lrtlails'Code
K-2
Purposes
Expressions
l.lnhoducingnew
68) "Chusoh" (Korean Thanksgiving
(foreign) terms.
day) is the most festive holiday with a
variety of festivals, haditional games,
and exchangesofgifts.
69) 'Hangmvi" is a day of thanksgiving
for a good harvesr Most families come
home from all across the country to
celebratethe day together
70) "Songpyonois a nameof half-moon
shapedricecakes.
X. Table of Referential Function in The ChineseE-mails
Itfails'Code
c-l
Expressions
Purposes
1. Giving data
l) Enclosedis a broohureofTitanium
parts for your reference.
c-3
2) The bank GT. BANK MANDIRD is
ok.
c-2
2. Illustrating
3) AbouttheUSD.54.00for
explanation
reimbursementfee,we think ... because
it is the feein your cormtry,and it is not
belong to our obligation.
C5
4) And you'informationto us, is too late.
5) If you information early, I can
choose shipping compeny, but after
rhippitg you information to us, how
can I to do?
c-9
6) If not then perhapswe have to ... or
shipment.
c-ll -c-16
7) We have tried our very best to
negotiatewith the shippingcompanybut
they don't agreeto do so... and others
about letter of Credit terms of Ms.
Kelly Lu at hermailsin July2003.
c-24
8) As per contrac! the paymentterm is
45 daysfromB4-date... rvill loss.
C4
3. Informing actiors
on
9) I plan to ship the compressors
of this month, and it will ship out from
FI.Kon 28thDec.
c-5
l0) Ye,s,I asked my bank to send the
documentsto you within ... vely soon.
C5
l1) I have connect with shipping
companyapply 14 day free demurrage
time, but they don't accept. I have
apply twice, but they all don't accep!
and you information to us, is too late.
12) Next time I will apply 14 days free
dernurragetime.
c-8
c-9
13)I havespenta busy... customers.
14) We receiveda telex from your Bank
this
UC,
has the following
discrepa.noies-
c-17
and
t5) We havegot the UC amendment
will arrangetheshipma*... yestcrday.
c-18
16) As for the new PO- we will try our
best to arrange the shipment as you
request.
c-21
l7) Shirley will contact my forwarder
and letyou know smn.
c-22
c-23
l8) The500pssof ... today.
19) We have just contactedSIIC and
theysaidttrat... directly.
c-2s
20) l.Aner checkingour recod pl5g be
confirmed... with HKD crurency.
c-26
2l) Theshipmentschedrle... once
available.
c-27
22) Regardingto the shortageof ... this
moming.
c-t7
4. Illustrating
23) You know, we, actually, are very
sihrations
willing to meetour customers'demands,
which is our mission. But since this
year, increasingordersand lack ofstock
havemadeit ... accident-
c-26
c-27
24) PIsebeinformedthat ..- -out.
25) Theyrepliedthat ... next contracl
Note: BIL is an abbreviationof *Bill of I-ading", and Plsemeans"Please".Also,
Hong Kong is shortenedto H.K. insteadof HKG, and ps5 is for pieces.Chinese
preferstatingAug. or Deo.to August or Decernber.
XI. Table of Directive Function in The ChineseE mails
lvlails'Code
c-1
Expressions
Purposes
1. Orderingto do
26) Pleasechwk the original
requests
...website:http:/Avww.fedex.com.
27) l,ooking forwandto you reply
ASAP.
C1
28) About your new order,we hope
your opinion.
c-3
29) Pleaseopenthe UC at it quickly.
C4
30) Did you openthe UC? I needyour
IJCII'!I
3l) Ifyou had open it" pleasefax the
pagesto me.
c-5
c:7
c-9
32) Pleasekeepin touoh.
33) Pleasekeepcontactingme.
34) Pleaselet me know your cornrnents
as your earliestconrrenience.
35) Please help to acc€pt abve
discrepancies.
c-10
36) Pleasejust fax your amendmentI/C
copyto us immediatd.
37) Whenwe can expectit?
38) Pleaserush.
c-l1
39) Canyou talk with ... demurrage?
40) Pleasefax us your ... orders.
4l) However,pleaseamend...UC.
42) We needyow promptreply SAME
DAY.
c-11-c-13,c-16
ct2
43) Ptca*econftm gs+.
44) Could you pleasealso delete...14
ttttlltrlrAf
}arrrh
L.aD
tlh
L!.rb
lllAlAtr
I
C-13
IDAYS?
I
45) Pleasejust deleteor amend...L/C.
|
146)Pleaseconfirmifyou...time?
I 47) Ifnot, pleaseamend..."ATSIGHT"
I
I
I
I
|
|
|
|
48) Pleaseame'd it to be...this order.
49) Pleaseamendit to be..-acceptable".
50) Pleasedeleteshippingmark.
I
I
5l) Pleaseensurenot to showout this
|
I UC particularsforyour...prwiously.
C-13,C-15.|
152)Expecttohearfromyous@n.
C-14
|
|S3)Yourkindlyrmderstandingand
I
I
I
lappreciated.
tt-'
C-15
onthis issuearemuch
assistance
I
I
|
to increase
54)Youarekindlysuggested
|
lYourorderq'FuPto3'900sets.
l5)Pleasejustmakethese2small
I
lspongescut...Yourside.
|
I
56) Couldit possiblefor you...with us?
|
157)Pleasedon'tworrY.
58)No needto sendback...reference.
|
59) Could you pleasesetrd..(2 sides)?
|
--.cut?
I 60) Also pleaseadvise
I
now.
I 6l) weneedthis...
ll
I
|
62) Pleasesend us your l-lC co'pyand
{
| advise your I-lC number asaP.
C-17
I
l63lPleasedobelievethatwe...dcrnands.
C-18
I
I 64) Ptsfaxus the UC amendmenl
C-19
|
| 65) And we hope that you would be nice
C-23
I
I
lenoughtoaccePtthis,..date.
| 66)Kindlyinformusuponyow receipt.
C-24
|
| 67) Please kindly issue Acceptance
C-16
|
|
|
Goodst etter.
68) You must have had claimed earlier,
if youhave found qualiryproblern.
c-25
69) Therefore"
kindly daluct.,.TT0304.
70) Pleasebe confrmed ... rn total).
c-26
c-1
c-5
7l) Plsebe informedthat.,. shippedout.
2, Offering assistance 72) Pleasefeel free ., . equipment.
73) And if you have any questions,
plmse do not hesitate to ask me-
c-8
74) Pleaseyou feel free to contact me if
I can be any assistance,
75) If your factory need to add more
machines, pleaseyou don't hesitate to
contact me.
Nate.'O'V means"Quantity" and ASAP is "As SoonAs Possible"
XII. Table of Expresgive Function in The Chinese E-mails
Mails'Code
Erpressions
Purposes
c-l - c-27 1.Greetings.
76)Dsar...
77)Meny Chrislmas!
C4
c-5-c-7
c-8
c-17
c-18- c-19
c-21
78)How areyou!
79)How aboutyou?How aboutour machines?
80) Goodaftemoon!
8l) Goodmomingl
82) Do you haveholiday in Aug. andSg.?
83)Goodday!
84) How aboutyou tlese days?
c-2
c-3
C6
2. Thankrng
85) Thanks for your reply.
86) Thanks!
87) Thank you for your cooperation and you
can acoeptdiscrepancies.
c-10
88) Thankyou for your mailjustin andkindly
understonding on this LQ amendment.
c-l1
89) Thank you for your mail just in.
c-12
90) Thank you for your confirmation about
this L/C amendment.
c-14
9l) Thank you for your e-mail... your side.
92) By the way, ...thanks foryour
acceptance...with us.
c-I5
93) Thanlcyou fot your mail.. . earlier.
c-16
94) Thank you for your 4 mails.,. 2003,
c-18
95) Thank you very mtrch for your
understanding.
c-19
96) Sorry and thankyou!
c-20
97) Thrnks verymuch foryour email.
c-22
98) Thank you very much for your email.
c-2
3. Showurg
99) Hope we are in good cooperation.
C4
expectations
100) Hope we can good cooperation.
c-7
c-8
101) i believe we oan . . . relationship.
102)We havenot contactedfor a so long time,
hopeall bestthingshavchappenedto you.
103)Have a nice day.
c-20
c-22
c-7
c-15
c-17
104) I hope everything aroundyou is ok.
4. Asking for
105)First I am sorrylbr not...project.
apologies.
106)Sorryl
107)FirstlyI'd like to saYsorryfor." your
order.
108)I'm sorryto tell you... JulY.
c-19
109)SorryandthankYou!
caused.
110)Sorryfor the incpnvenience
c-25
c-7
5. Showing
111) Of course,you are welcomedto
respects.
China... hospitable.
112) You are really kind and ... hobbies'
I 13) My Managertold me... a chance.
c-24
6. Showrng
114) I am happy that everythingis done.
happiness
c-l - c-19, 7. Closing
c-zr-c-23
c-20
c-24
c-25-C-26
I 15)Bestregards.
116)Regards.
I 17)B.rgds
118)BestRgds.
XIII. Table of Referential Function in The TaiwaneseE-mail.
ldails'Code I
Expressions
Purposes
T-1
l. Giving data or
1) TheUPSbill no is...UPSIndonesia.
T4
information
2) the PackingListofQl28-29Blindrivet
belongto ... not belongto $C/024478.
3) so this shipment haven't f,C-1024478's
goods.
T-9- T-10,
T-24-T-25
T-13
4) CitibankN.A... @ank'sdetails)and/or
payment'sdetails.
5) Shmg Dar alreadyreceivedthe !C
...with thanks.As this LC is delayed.
shipmentwill ... VO June.
6) l.Latestdateof ship:..Vo'FREIGIIT
COLLECT' (Detailsof amendment's
requests)
T-16
7) The ShungHrmghavesentorigin doc ...
2003.
T-18
8) Actually, we havereceived...2003.
9) As you lnow the spare..' atready.
T-t9
l0) you canremit all pcyment...Bank.
T-31
1l) Theoriginaldocof Imp.0300537(4)
have by Mr. Cho of TaiwanConcorde
bring to lndonesiatodaY.
12)He will arrival Sr:rabayaon this Friday.
haven't rtvise...
But this doc.Invoice60%o
no.5.
T4l
13)ts& goodsarefinished& will arrange
shipment.
T42
14)FJ[, dueto q'ty is very small (costtoo
high to shipit only)... the shipment.
T-2
2. Informing
actions.
T-3
|
|
| l6)Andwealsosend 1... yestetday'
I l7) We had e-.mdl Invoice,P/L and TT ...
I
l*u*
18) By the way, we hrd advice that Mr.
I
I
T4
T-5J-7
T4
rr,o *.
I rururoiont
|
| 19) By the way we have sent the original
I
|
I doc.to..,PlltoYounow.
| 20) We haverevised... PIL (4 pages)total:
|
l T p a gestoyounow'
| 2l) We are e-mail the reviseddoc. to you
I
lnowandwill...today.
|
| 22) I formd some mistake for invoice and
I
lT:"*::
""*
I
|
T-10,T-35, I
T-37
I
T-11
|
|t l
I
t ... mApr. 24,2003.
|
I 26) TheImp.0300537(l)will shippedout
tl
'
|
ll
T-21
23) Andwill fax.. afternoon.
|
I 2a)By theway,we harafaxedthe ...
I aftemoon/ on ... .
| 25) We havefaxedtheB/L to you (Fax:
| 6231-3533218)before a minute, alsowe
t.
T-20
I
lEtrm DD: Nov. l9,...with together
I
tl
ll
T-5
I 15)We have effect the shipmentsasper ow
I shippingadviceto you last Friday
I
| "' nextMondaY'
| 2lTlrcqc/034121 belongto!rntr030037..
I 28) We haw faxedthe B/L and Insuranceof
|I
(SE/034121)..-ago.
| Imp.0300537-2
I 29) Wehavefaxed... to you(3533218)
T40
|
T46
I
| (befqre)a few minuteago.
| 30) The&/034274 have revised...USD.
T-25-T-26, I
25,500.00
T-28
3 l) We are e-meil Invoice...to you
T-29
32) We will fax revised$C./034302to you.
T-30
33) We have contactwith sup'plier... end
Aug or early Sep.
T-31
34) We will sendyou...by *OCS" today.
T-34
35) We alreadyaskthe ... accordingly.
T-18
3. Illustratrng
36) Do you know that Shrg pushme very
sihrations-
day, I don't know how to said to themthis
TT.
37) Becausewe will harreto pay import
T-33
duty... areretumedgoods.
T-12,T-t9,T-29
4. Showing
38)O.K.
T-32
agreement
39) Olq No problern
Note: PlL is abb'reviated
from PackingList, SC/ is SalesContraot"C/ is for Carton
number >rxx,VO is for Instead Of, DD is for Due Date, and Imp is for Import
referencenumber>oo,
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From: < taliashi.r+aqatsurna{Asumitomocarp,co.ip
>
< import.hq@telkom.net
To:
>;
>; < linance.hqf4]masPion.com
< chris.chui(@sumittrmoctrrp.cojp
Cc:
>;< iry. ongt'.7,,sumitomtrcorp.
coip >;
< jinsale.kwek/.{r]'sumitom(u)ry
< wmuliawan(4tnaspion.com >
Sent Monday, September01,2003 3:02 PM.
Attach: BDY.TXT.
Subject: RE: PAYMENT UTK 500 MT ALUMINIUM INGOT'
DearBambang-satt.
the following.
Reseirding
The s'tandbycredilwas alreadyopened,
Kindly requestInalum to confirm their receiptandto releaseus the necessarydocuments.
Thanks.& BestRegards,
T. Wagatsuma.
SumitomoCorporation(Singapore)Pte.,Ltd.
I-2
----- Original Message---Fnm: TakashiWagatsuma/ASE4, SPRHW,Singapore.
Sent:Friday,August29,2ffi3 5:35PM.
To:' import.hq/Iv1lME( import-hq{4},lelkom.net
)'
Cc: Chris Chri I ASE4, SPRHN,Singapore;hy Ong / ASE{, SPRHM,
Singapore;.IinsayeKwek / ASE4, SPRHA"Surgapore.
Subjec* RE: PAYMENT UTK 500 MT ALUMINIUM INGOTImportance: High
DearBambang-sarq
Thanksa lot foryour closefollow as to the frst deal.
whichpleasebe informed.Your
ThestandbyL/C No. is 655-210-561727,
following up onthis will behigftly appreciated.
BestRegards,
T. Wagatsuma
SumitomoCorporation(singapord Pte.,Ltd.
J-3
----- Original Message---->
From: < takashi.waeatsurna{iSssmitomocorp,coip
>
< imSxrrt,hq@telkom.net
To:
orp.coj p>;
Cc:
@,; < ida.syahidalilbumitomocorp.co.ip
04, 20034:37 PM.
Sent: Thursday,Septemtrer
Attach: BDY.TXT.
Subject RE: DHIPPINGDOCUMENT FOR ALUMINILIM INCTOTEX.
INALIJM.
Dear Bambang-san,
Kindly inform us of the deliverydateof this gmds to makenecessarypreparation.
Bet Regards,
T. Wagatsuma
SumitomoCorporation(Singapnre)Pte..Ltd.
J-4
----- Origlnal Message----From: TakashiWagatsuma/ ASE-0, SPR[{W, Singapore.
03, 20036:33PM.
Septernber
Sent:Wednesday,
(
import-hqri$elkom.net
To:'import.hq/MlME
)'
Cs Chris Chui / ASE4, SPRHN,Singapore;JinsayeKwek / ASE4, SPRI-IA"
Singapore;Ida Syafrida/ ASE4, JKTHC, Jakarta;TakeshiSawai/ ASE{,
.]KTGJ,Jakarta;TakayukiNegishi I ASE4, JKTCB, Jakarta.
Subject: RE: SHiPPINGD{)CIIMENT FOR ORDER ALUMINIUM INGOT
EX.INALUM.
Importance: Higfr
Dear Bambang-san,
Thanli you for following up this new business.Both ways are acceptablefor us.
That is, PT. Lealumoan send the original documentsto Sumitomo Singapore
directly. And, they can also pass the original documentsto oru Jakartaofhce, if
they wanl to do thai. In casethey wrsh to hand the documentsto our Jakarta
oflrce, kindly requestthem to pass that to Ms. Syafridalda, as I askedyou over
the phonethis moming.
If you havefirrther q:ery, I would like you to call to mobile' 65'96734728'
Thanks& BestRegards,
T. Wagatsuma
SumitomoCorporation(Singapore)Pte.,Ltd.
J-5
----- Origlnal Message----From: acrossco.,ltd
com
To: import.hq@maspion.
Sen* Tuesday,July 15,20033:09PM
Subjec* Re: original docsfor Invoice:005/03-DCvf
Dear Memssan
meme-sanohayoo!
Thank you for your calling and e-mail.
Now,I got what y'or:mean
Unfo,rtunately,I didt know abod rhis matter al all.
Anyway,Iln snrdy this matter ASAP.
We sent a criginal documols by DHL.
address:desasauotrtap gedangansidoarjo 61254, SIIRABAYA' INDONESIA
for Mr.budi gunardi
DHL#:22184U321
rhank you for your time.
Y.dokiya
Across co..hd
THE KOREAN E-MAILS
K-1
A T T N : M SH
. ARNI
- Q{gi6l ilessage _From:"kimtai$on' S.tdrn2SeEb9g-com>
To: "Anna'
Sent:Tuesday,December24, 20923:35 PM
> DearMs.Anna
> lt is ChristmasEvelonightard we will be in white
> Christmasas outsideis clou{ wather novr.I hopeyou
> havenic€Christmattomonow.
> I rilas informedfromthe supplierthattheyhadalteady
> oneVacuumTubeamongtrvoandanothervacuumtubewill
> be end of this rnonihftom Eur4e, All anivethen I
> will inform you and I hope the rernittanceof U$ 3'966
> the soonerthe befrer for rrE to take next siep with
> supplier
> MayGod Ble€syouand nbe hdidayof Christmas
> BestRgds
> DoyouYahoo!?
Afftrdade.Signup now.
> YahoolMailPlus- Porverful.
> htto://mailolus.Falrco.cont
K-2
>
Frcm: FIANSUNGPLASTIC < trade{?hanalon-co-k:r
>
To: < import.hqt@):telkom.nel
Sent: Tnesday,August 26, 2ffi3 l2:5 I PM
Attach: AWB (953-17 n J aq iPS
Subjecl Shippingdocumentsofyour order(0300750)
DearMs. Merne
companycontinuedsuccessandprosperity.
we hopethal you andyour esteerned
Selamasiang!
We acknow-iedgereceipt of yoru remittance advice dated August 25 for our
invoice HS430801. rtu"t y"" very much for your prompt settlement and
cooperations.We have dispatchedone set of original shippingdocumentsto your
companyby DHL (Air waybill No. 953 1712 746), For yrnr reference,we are
enclosinga copyof the DHL receipt.
Thankingyou again for yorn cr:operations,and we look forward to the pleasureof
enhancingour businessrelationship.Terimakasih.
Thanks& Bestregards,
Sabrinal,ee.
PS:
From September 10s to l4s is our national holiday for the Chusok (the Korean
Thanksgiving day). And our company closes lbr fire days.
For Koreans, the Chusok is the most festive holiday with a rariety of festirals,
traditional games,and exchangesof gifts.
Also, lnov,"nasHangawi,it is a day of thanksgi\dngfor a goodharvest.
And most families come home from all acrtxs the country to celebratethat day
together.
Also the day is not complete without the half-moon shapedrice-caliescalled
songpyon.
K-3
Import
>
From:'U+OA/ < gc9I gS.parktdsamsung.com
>
< import.hq{iJ,-\telkom.net
imporl.hq(4)maspioncom
To:
6:41
AM
Sent Thursday,September04, 2003
Subject:Re:Re:Vc amend.
DearMeme
At this time, we cann't makea shipmenton sep. 04, becauseof beficiaryis wtong
on the Vc. Sowe requestto you amendbeneficiaryand latestship. of dae.
Plz rmderstandour situation.
Sincerely,
"Think of the market,Act for the customer"
TEL: 82-Z-1&2-9212 [changed]
FAX: 82 - 782- 9371[changed]
H.P:82 - (0)16- 439- 1680.
(CHINA 136-71866374)
>
E-MAIL: < gc9I 93.oark8samsrmg.com
K-4
----- Origtna"lMessage--F r o m : ' U t O A p
To:
import.hqt4'naspion.com
OZ,20A3I l:25 AM
Senh Tuesday,September
Subject Vc amend.
>DearNeme
>Plz amendl/c as follows ;
> -. BENEFICIARY : SAMSUNGGWANGru ELECTROMCSCO.. LTD
Life lnsuranceBldg. 36-1,
150-886l2nr Fl., Samsrmg
Seoul,Korea.
Yeouido-Dong,Yeongdeungpo-Gu,
> -LATESTDATEOF SHIP.:FROM030905TO*030911"
>Sincerely,
>*Think ofthe market,Act forthe customer"
>TEL: 82- 2 - 782 - 9272[changed]
>FAX: 82 - 782- 937| [changed]
>H.P:82 - (0)16- 439- 1680.
>
>E-MAIL: < &c9198.park(i?sansung.com
K-5
>
Frcm: AI%6'ff < ohicl973@Jge.crrm
>;
>; < import.hq{?-fmaspion.com
< maspionl(?jndosat.net.id
To:
>
< info.lis@maspion.com
Sent: Monday,July28,20039:18AM
Subject: UC Standard,
< import.hq@lmaspion.com
To:
>
<
Cc: Ai7,6't chicl973(@Jge.com
6:13AM
Sent: Thursday,Sleptember04,2003
Subject:Re: Sep4 Fax
July09,20035:10PM
Wednesday,
COOPERATION.
DEAR MS MEME
HOWARE YOU?
TIIANK YOU FOR YOTJR COOPERATION AND YOU CAN ACCEPT
DISCREPANCMS.
RE: 14days&eedemurragetrme
I FIAVE CONNECT WTIH SHIPING COMPANY APPLY I4DAYS FREE
DEM{.IRRAGETIME, BUT TFIEY DON'T ACCEPT. I TIAVE APPLY TWICE'
BUT THEY ALL DON'T ACCEPT, AND YOU INFORMATION TO US' IS
TOO LATE. IF YOU INFORMATION EARLY, I CAN CHOOSE SHIP]NG
COMPANY. BTJT AFTER SHIPING YOU INFORMA"TION TO US, HOW
C AN I T O D O?
NEXT TIME I WILL APPLY i4 DAYS FREE DEMURRAGE TIME.
HOPEWE CAN G(X)D COOPERATION.
BESTREGARD
QILIANGLUO.
2043n/9.
c-7
IMPORT
From:
To:
Sent:
Subject:
cara liu < cara liu(?lvip.l63.com>
< import.hqlilrnaspion.com >
November06, 2AA212:32PM
Wednesday,
Re:
DearMeme,
How areyou?
First i am sorry for not contactingyou for so long time" becuaseI am very busy
doing someotherproject.
Of course,you are welcomedto China, ia my heart my counky is very beautifirl
andChinesepeoplearehospitable.
My manger told me he just has one set of stamps about 56 nations of China, and
he would like to ssnd if there is a chance.
You are really kind and friendly, and I am very pleasure to have a girl friend like
you, because we bave nrany same hobbies. I believe we can keep a good longterm relationship. '
Pleasekeep oontacting me.
Best reagards,
Cara
z002lrva6.
c-8
IMPORT
From:
To:
Sent:
Subject:
>
cara liu < cara-liur?J].vip'163.com
>
< im[nrt.hq{4-]rnaspitrn.com
10:55AM
Tuesday,JulY15,2003
C)urmachines.
DearMeme,
We havenot contactedfor a so long time, hopeall the best things havehappened
to you.
I have spenta busy and happytime dunng the pasl half yearbecawewe havesold
our machines together with the PVC profrle and hardware to many foreign
customsrs.How aboutyou? I think you also rnrst be very busy. Hovi about oru
machines?If your facotryneedto add moremachines,pleaseyou don"t hesitateto
contactme, th,ertks.
Merne,pleaseyou feel freeto contactme if I canbe any assisianw.
Bestregards,
Cara.
c-9
DearHami,
Pleaseadvisehim.
__ original Mes€age*Frqn: ArnaldoChe
To: Maspionlndotlesia
Cc: csse.wang; cs€e,sales
15,20033:47PM
Sent Monday,September
Subject: Re: Uc No.M177252{02o16
DearAbbi/Lucy,
We received a telex from Your Bank: Bank Mandiri {Persero),PT. Surabaya
mentioned that our documents presented under this UC has the following
discrepancies:
I 2 Faldsohoto ccpl; duplicateF l l i
copres.
r'roc