Manajemen | Fakultas Ekonomi Universitas Maritim Raja Ali Haji joeb.82.6.337-342

Journal of Education for Business

ISSN: 0883-2323 (Print) 1940-3356 (Online) Journal homepage: http://www.tandfonline.com/loi/vjeb20

Market Meltdown: Recruiting Qualified Business
Faculty
James E. Swartz , Teresa A. Swartz & Priscilla Liang
To cite this article: James E. Swartz , Teresa A. Swartz & Priscilla Liang (2007) Market Meltdown:
Recruiting Qualified Business Faculty, Journal of Education for Business, 82:6, 337-342, DOI:
10.3200/JOEB.82.6.337-342
To link to this article: http://dx.doi.org/10.3200/JOEB.82.6.337-342

Published online: 07 Aug 2010.

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Market฀Meltdown:฀Recruiting฀Qualified฀
Business฀Faculty
JAMES฀E.฀SWARTZ
CALIFORNIA฀STATE฀
POLYTECHNIC฀UNIVERSITY
PAMONA,฀CALIFORNIA

ABSTRACT.฀University฀business฀
programs฀have฀been฀facing฀a฀growing฀
dilemma฀concerning฀how฀to฀address฀
increasing฀shortages฀of฀doctoral-level฀

faculty.฀In฀this฀study,฀the฀authors฀
examine฀the฀challenges฀facing฀business฀
schools฀because฀of฀the฀identified฀shortage,฀especially฀in฀light฀of฀pending฀baby฀
boomer฀retirements.฀With฀the฀California฀State฀University฀system฀and฀its฀23฀
campuses฀as฀a฀case฀study,฀the฀authors฀
used฀recruitment฀statistics฀to฀illustrate฀
the฀continuing฀shortfall฀in฀new฀hire฀
success.฀The฀authors฀identified฀recruitment฀challenges฀and฀offered฀recommendations฀to฀improve฀the฀recruitment฀
of฀qualified฀faculty.

Keywords:฀business฀faculty,฀faculty฀
shortages,฀recruiting

Copyright฀©฀2007฀Heldref฀Publications



TERESA฀A.฀SWARTZ
CALIFORNIA฀POLYTECHNIC฀
STATE฀UNIVERSITY฀

SAN฀LUIS฀OBISPO,฀CALIFORNIA

I

n฀ 2002,฀ the฀Association฀ to฀Advance฀
Collegiate฀ Schools฀ of฀ Business฀
(AACSB)฀International,฀released฀one฀of฀
its฀most฀profound฀and฀alarming฀reports฀
of฀ this฀ generation,฀ one฀ that฀ stated฀ in฀
no฀uncertain฀terms฀that฀university฀business฀ programs฀ are฀ facing฀ a฀ growing฀
dilemma฀ concerning฀ how฀ to฀ address฀
increasing฀ shortages฀ of฀ doctoral-level฀
faculty฀ (Management฀ Education฀ Task฀
Force,฀ 2002).฀ In฀ the฀ ensuing฀ half฀
decade—fully฀ one-third฀ less฀ time฀ than฀
the฀average฀7.6-year฀term฀for฀a฀graduate฀
student฀to฀complete฀a฀terminal฀degree฀in฀
business฀ (Management฀ Education฀ Task฀
Force)—the฀ difficulties฀ about฀ which฀
AACSB’s฀Management฀Education฀Task฀

Force฀voiced฀concerns฀have฀only฀grown฀
worse.฀ This฀ situation฀ has฀ prompted฀ a฀
new฀round฀of฀summits,฀workshops,฀task฀
forces,฀discussions,฀and฀proposed฀solutions฀ to฀ address฀ a฀ problem฀ that฀ will฀
soon—if฀ it฀ does฀ not฀ already—threaten฀
the฀ very฀ value฀ of฀ graduate฀ degrees฀ in฀
business฀(Miller,฀2006).
The฀ matter฀ has฀ grown฀ so฀ severe฀ that฀
one฀estimate฀placed฀the฀shortfall฀of฀doctorates฀ of฀ business฀ at฀ 1,150฀ by฀ 2009฀
and฀ 2,500฀ by฀ 2014฀ (Olian,฀ LeClair,฀ &฀
Milano,฀2004).
When฀one฀considers฀that฀almost฀half฀
of฀ all฀ new฀ doctoral฀ students฀ do฀ not฀
complete฀their฀degree฀programs฀(Smallwood,฀ 2004),฀ at฀ least฀ 15%฀ of฀ all฀ who฀
do฀ complete฀ such฀ doctorates฀ choose฀
government฀or฀industry฀careers,฀and฀an฀
even฀ higher฀ percentage฀ matriculate฀ at฀

PRISCILLA฀LIANG
CALIFORNIA฀STATE฀

UNIVERSITY–CHANNEL฀ISLANDS
CAMARILLO,฀CALIFORNIA

unaccredited฀institutions,฀the฀remaining฀
number฀ of฀ eligible฀ students฀ is฀ so฀ thin฀
that฀one฀might฀summarize฀the฀situation฀
as฀a฀near฀crisis฀(Doctoral฀Faculty฀Commission,฀2003),฀as฀Nelson฀predicted฀for฀
at฀ least฀ one฀ field฀ of฀ business฀ almost฀ a฀
quarter฀of฀a฀century฀ago.฀
Perhaps฀ the฀ most฀ severe฀ shortfall฀
appears฀in฀the฀area฀of฀accounting฀when฀
one฀ outlines฀ a฀ supply-versus-demand฀
comparison.฀ Plumlee,฀ Kachelmeier,฀
Madeo,฀ Pratt,฀ and฀ Krull,฀ (2006)฀ expect฀
somewhere฀ between฀ 100฀ and฀ 200฀ new฀
PhDs฀in฀all฀areas฀of฀accounting฀annually฀
in฀ the฀ near฀ term.฀ They฀ also฀ estimated฀
tenure฀track฀searches฀in฀the฀field฀just฀for฀
the฀ 2005–2006฀ academic฀ year฀ at฀ 1,174฀
tenure฀ track฀ lines,฀ rendering฀ a฀ shortfall฀

approaching฀90%฀annually.฀
Concerns฀ about฀ shortages฀ of฀ qualified฀
tenure฀track฀faculty฀in฀colleges฀of฀business฀
administration฀have฀not฀been฀confined฀to฀
a฀specific฀area฀of฀study.฀Researchers฀have฀
documented฀faculty฀needs฀in฀information฀
systems฀ (Freeman,฀ Jarvenpaa,฀ &฀Wheeler,฀ 2000;฀ Frolick,฀ Chen,฀ &฀ Janz,฀ 2005),฀
accounting฀ (Billiot,฀ Glandon,฀ &฀ McFerrin,฀ 2004;฀ Carpenter฀ &฀ Robson,฀ 2004;฀
Carr,฀ 2005;฀ Plumlee฀ et฀ al.,฀ 2006),฀ supply฀ chain฀ management฀ (Golicic,฀ 2004),฀
finance฀ (Hobbs,฀Weeks,฀ &฀ Finch,฀ 2005),฀
marketing฀ (Basil฀ &฀ Basil,฀ 2006;฀ Davis฀
&฀ McCarthy,฀ 2005),฀ and฀ certainly฀ other฀
areas฀ of฀ business฀ education฀ in฀ just฀ this฀
decade฀alone.฀Current฀predictions฀suggest฀
that฀needs฀for฀such฀faculty฀will฀continue฀to฀
grow฀(Olian฀et฀al.,฀2004).
July/August฀2007฀

337


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Finally,฀ another฀ source฀ of฀ potential฀
supply฀seems฀to฀be฀diminishing:฀that฀of฀
foreign฀scholars฀with฀degrees฀from฀reputable฀ programs฀ elsewhere.฀ Researchers฀
have฀documented฀increasing฀shortages฀in฀
such฀places฀as฀Hong฀Kong฀(Beck,฀1990),฀
Australia฀ (Maslen,฀ 1991),฀ and฀ China฀
(Bronson,฀ 1990).฀ Canada฀ appears฀ to฀ be฀
one฀of฀the฀few฀reliable฀supply฀points฀for฀
sending฀terminal฀degree฀holders฀into฀the฀
United฀States฀(Lewington,฀1999).
Perhaps฀nowhere฀are฀such฀challenges฀
more฀ profound฀ than฀ among฀ business฀
programs฀ in฀ the฀ California฀ State฀ University฀(CSU)฀system,฀the฀nation’s฀largest฀ public฀ university฀ system.฀ The฀ CSU฀
system฀has฀23฀campuses฀that฀are฀already฀
competing฀ for฀ scarce฀ resources.฀ Both฀
(a)฀ cost฀ of฀ living฀ obstacles฀ fueled฀ by฀
a฀ recent฀ boom฀ in฀ land฀ and฀ real฀ estate฀
values฀ and฀ (b)฀ competition฀ from฀ the฀

smaller฀ yet฀ more฀ endowed฀ and฀ prestigious฀ University฀ of฀ California฀ (UC)฀
system฀have฀made฀hiring฀a฀full฀complement฀ of฀ academically฀ qualified฀ professors฀in฀the฀discipline—at฀least฀on฀some฀
campuses—nearly฀impossible.
In฀ this฀ study,฀ we฀ examined฀ the฀ challenges฀ facing฀ business฀ schools฀ because฀
of฀ the฀ identified฀ shortage฀ of฀ new฀ business฀ faculty฀ with฀ doctoral฀ degrees,฀
especially฀ in฀ light฀ of฀ pending฀ baby฀
boomer฀ retirements.฀ We฀ scanned฀ and฀
assessed฀ the฀ landscape฀ of฀ the฀ CSU’s฀
vast฀ network฀ of฀ campuses฀ for฀ business฀ educators฀ nationally,฀ and฀ perhaps฀
even฀internationally,฀to฀gain฀insight฀into฀
what฀AACSB฀regards฀as฀its฀first฀priority฀
among฀a฀daunting฀list฀of฀challenges฀and฀
concerns฀(Management฀Education฀Task฀
Force,฀ 2002).฀ Our฀ purpose฀ was฀ (a)฀ to฀
examine฀ the฀ challenges฀ currently฀ face฀
for฀ an฀ adequate฀ supply฀ of฀ candidates฀
deemed฀academically฀qualified฀(AQ)฀by฀
AACSB฀standards;฀(b)฀to฀review฀trends฀
in฀ demand฀ for฀ such฀ a฀ pool฀ within฀ the฀
CSU฀ system;฀ (c)฀ to฀ survey฀ how฀ various฀member฀institutions฀have฀addressed฀

their฀needs฀for฀business฀faculty;฀and฀(d)฀
to฀ review฀ existing฀ solutions,฀ and฀ possibly฀introduce฀revised฀solutions฀to฀help฀
remedy฀the฀documented฀shortfalls.

46,000฀faculty฀and฀staff฀(CSU,฀2007).฀It฀
has฀staff฀across฀almost฀two฀dozen฀campuses฀from฀Humboldt฀in฀the฀far฀north฀of฀
the฀state฀to฀San฀Diego฀in฀the฀far฀south.฀
Included฀ in฀ the฀ CSU฀ inventory—in฀
addition฀ to฀ a฀ majority฀ of฀ state฀ university฀ campuses฀ with฀ various฀ programmatic฀ strengths—are฀ two฀ polytechnic฀
universities฀among฀the฀six฀in฀the฀United฀
States,฀one฀maritime฀academy,฀and฀five฀
campuses฀at฀Long฀Beach,฀Fullerton,฀San฀
Diego,฀Northridge,฀and฀San฀Jose,฀among฀
the฀nation’s฀largest฀in฀single-site฀enrollment,฀exceeding฀30,000฀students฀each.฀
Among฀all฀majors฀throughout฀the฀CSU฀
system,฀business-related฀disciplines฀are฀
the฀ largest฀ with฀ some฀ 61,469฀ declared฀
undergraduate฀majors,฀or฀19.06%฀of฀the฀
entire฀population฀of฀declared฀undergraduates฀in฀the฀system฀(CSU,฀2006).฀There฀
are฀business฀faculty฀at฀all฀23฀campuses,฀

with฀ Fullerton฀ and฀ San฀ Diego฀ among฀
the฀ largest฀ colleges฀ of฀ business฀ in฀ the฀
West฀ having฀ 7,466฀ and฀ 6,600฀ enrolled฀
business฀ students,฀ respectively฀ (CSU,฀
2006).฀In฀2004–2005,฀all฀faculty฀in฀the฀
CSU฀system฀business-related฀disciplines฀
accounted฀for฀1,219฀full-time฀equivalent฀
faculty฀(FTEF),฀or฀8%฀of฀the฀entire฀faculty฀ population฀ in฀ the฀ CSU฀ system.฀ In฀
addition,฀more฀than฀half฀of฀all฀full฀time฀
academic฀employees฀in฀the฀system฀were฀
50฀years฀of฀age฀and฀older,฀with฀18.1%฀at฀
least฀60฀years฀of฀age฀(CSU,฀2006).
Nine฀of฀the฀23฀programs฀included฀other฀
significant฀academic฀units฀in฀their฀names฀
(e.g.,฀ economics,฀ public฀ administration,฀
or฀ public฀ policy).฀ For฀ purposes฀ of฀ this฀
analysis,฀we฀did฀not฀include฀these฀additional฀units,฀except฀in฀aggregate฀campus฀
data฀ under฀ business฀ and฀ management฀
(hereafter฀referred฀to฀as฀business).฀
Finally,฀ 16฀ of฀ the฀ 23฀ campuses฀ are฀

accredited฀ by฀ AACSB,฀ almost฀ half฀ of฀
the฀33฀accredited฀programs฀in฀the฀entire฀
state,฀which฀lists฀5฀within฀the฀University฀
of฀California฀system฀and฀12฀elsewhere.฀
Among฀ the฀ 5฀ programs฀ in฀ California฀
accredited฀ separately฀ for฀ accounting,฀
2—one฀ at฀ Fullerton฀ and฀ one฀ at฀ San฀
Diego—were฀within฀the฀CSU฀system.
Terminal฀Degrees฀in฀Business

The฀CSU฀System฀and฀Its฀
Business฀Programs
Begun฀in฀1857฀at฀San฀Jose,฀the฀CSU฀
system฀ has฀ 417,000฀ students฀ with฀
338฀

Journal฀of฀Education฀for฀Business

A฀ review฀ of฀ the฀ origin฀ of฀ a฀ CSU฀
tenure฀ track฀ faculty฀ member’s฀ terminal฀ degree฀ reveals฀ some฀ interesting฀
findings.฀ Although฀ a฀ complete฀ census฀

would฀be฀difficult฀to฀determine,฀the฀data฀
reported฀ in฀ Table฀ 1฀ reflect฀ the฀ relative฀
backgrounds฀of฀this฀cohort฀as฀measured฀
by฀our฀reviewing฀the฀self-reported฀faculty฀credentials฀of฀each฀business฀professor฀
in฀the฀system.฀In฀Table฀1,฀the฀first฀number฀indicates฀the฀faculty฀whose฀terminal฀
degrees฀ are฀ in฀ some฀ cognate฀ area฀ of฀
business,฀ and฀ the฀ second฀ number฀ indicates฀the฀total฀faculty฀count.฀We฀identified฀ accounting,฀ finance,฀ information฀
systems,฀ marketing,฀ and฀ management฀
as฀ the฀ primary฀ groups.฀ We฀ included฀
operations฀management฀(OM)฀under฀the฀
broader฀management฀umbrella.฀
According฀to฀a฀2006฀complete฀review฀
of฀ Web฀ sites฀ of฀ all฀ business฀ faculty฀ in฀
the฀ CSU฀ who฀ self-declared฀ their฀ major฀
area฀ of฀ emphasis฀ for฀ terminal฀ degrees,฀
a฀ mere฀ 222฀ of฀ 397,฀ or฀ slightly฀ more฀
than฀ 55%,฀ earned฀ terminal฀ degrees฀ in฀
some฀ cognate฀ area฀ of฀ business,฀ including฀ accounting,฀ business฀ administration,฀ business฀ law,฀ finance,฀ information฀ systems,฀ international฀ business,฀
management,฀marketing,฀and฀operations฀
management.฀ Among฀ the฀ almost฀ 45%฀
claiming฀ to฀ hold฀ terminal฀ degrees฀ in฀
other฀ areas,฀ most฀ common฀ were฀ economics,฀ psychology฀ or฀ organizational฀
behavior,฀and฀engineering.฀
With฀ respect฀ to฀ specific฀ fields,฀ the฀
data฀ suggest฀ that฀ information฀ systems฀
(and฀ possibly฀ operations฀ management฀
under฀the฀broader฀umbrella฀of฀management)฀ might฀ require฀ hiring฀ authorities฀
to฀compromise฀more฀away฀from฀terminal฀degrees฀in฀business.฀In฀contrast,฀the฀
fields฀ of฀ finance฀ and฀ accounting฀ have฀
two฀ of฀ the฀ highest฀ concentrations฀ of฀
TABLE฀1.฀Self-Reported฀Terminal฀
Degrees฀in฀Business
Program฀
Accounting฀
Finance฀
Information฀
฀ systems฀
Marketing฀
Management฀
Total฀
a

na฀

%

30฀of฀48฀
52฀of฀78฀

62.5
66.7

26฀of฀59฀
43฀of฀66฀
42฀of฀80฀
222฀of฀397฀

44.1
65.1
52.5
55.9

The฀first฀number฀corresponds฀to฀the฀number฀ of฀ faculty฀ whose฀ terminal฀ degree฀ is฀
in฀ the฀ business฀ area฀ identified฀ and฀ the฀
second฀number฀represents฀the฀total฀faculty฀
counts฀for฀the฀area.

TABLE฀2.฀Business฀Recruitment฀by฀Discipline


Program฀

2004–2005฀

2005–2006฀


Unfilled฀lines฀


Filled฀lines฀


Unfilled฀lines฀

19฀
19฀
2฀
2฀
12฀
4฀
58a฀

21฀
17฀
5฀
2฀
14฀
34฀
93฀

15฀
18฀
7฀
3฀
13฀
13฀
69฀

Accounting฀
Finance฀
IS฀
OM฀
Marketing฀
Management฀
Total฀

2006–2007

Continued฀including฀ New฀lines
Filled฀%฀
conversions฀
projected฀
58.3฀
48.6฀
41.7฀
40.0฀
51.9฀
72.3฀
57.4฀

14฀
17฀
5฀
2฀
17฀
11฀
66฀

21฀
19฀
12฀
4฀
18฀
12฀
86฀

Total฀lines
35
36
17
6
35
23
152

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Note.฀IS฀=฀Information฀Systems;฀OM฀=฀Operations฀Management.฀a59฀of฀117฀recruitment฀lines฀were฀filled฀for฀50.4%฀overall฀success฀rate,฀2004–2005.

faculty฀ with฀ terminal฀ degrees฀ in฀ those฀
areas฀of฀inquiry.
However,฀ researchers฀ might฀ surmise฀
that฀because฀of฀the฀specificity฀of฀accounting฀and฀finance,฀hiring฀authorities฀such฀
as฀ deans฀ and฀ provosts฀ are฀ less฀ likely฀
to฀ authorize฀ tenure฀ track฀ appointments฀
for฀ faculty฀ candidates฀ whose฀ degrees฀
are฀ in฀ areas฀ other฀ than฀ accounting฀ or฀
finance,฀ with฀ economics฀ doctorates฀ the฀
most฀common฀compromise.
The฀ data฀ stated฀ earlier฀ should฀ be฀
viewed฀ as฀ categorical฀ because฀ it฀ merely฀ assesses฀ those฀ who฀ have฀ reported฀
terminal฀ degrees฀ of฀ origin.฀ It฀ may฀ be฀
safe฀to฀conclude฀that฀search฀committees฀
and฀ administrators฀ within฀ the฀ system฀
have฀ turned฀ to฀ a฀ measure฀ of฀ compromise฀ by฀ hiring฀ faculty฀ in฀ related,฀ and฀
sometimes฀ somewhat฀ unrelated,฀ areas฀
to฀staff฀many฀tenure฀track฀lines฀with฀persons฀who฀might฀be฀judged฀academically฀
qualified—assuming฀ their฀ publication฀
records฀ are฀ sufficiently฀ active฀ and฀ current฀in฀their฀teaching฀fields.
CSU฀Faculty฀Recruitments
Our฀ review฀ via฀ telephone฀ inquiry฀ of฀
each฀ of฀ the฀ 23฀ campuses฀ revealed฀ an฀
emerging฀ picture฀ that฀ was฀ similar฀ to฀
the฀ one฀ that฀ we฀ predicted฀ with฀ critical฀
shortages฀ of฀ appropriate,฀ doctoral-level฀
faculty,฀ as฀ evidenced฀ by฀ unfilled฀ tenure฀ track฀ faculty฀ positions.฀ According฀
to฀ cumulative฀ data฀ from฀ all฀ units฀ in฀
the฀ system฀ in฀ Table฀ 2฀ there฀ were฀ 162฀
authorized฀ tenure฀ track฀ recruitments฀ in฀
business฀ disciplines฀ during฀ the฀ 2005–
2006฀ academic฀ year฀ and฀ 53฀ of฀ them฀
were฀carried฀over฀from฀unfilled฀searches฀
during฀ the฀ 2004–2005฀ academic฀ year฀


cycle.฀ Overall,฀ administrators฀ hired฀ 93฀
new฀ tenure฀ track฀ faculty,฀ filling฀ 57%฀
of฀the฀2005–2006฀recruitments.฀Current฀
projections฀ indicate฀ 137฀ tenure฀ track฀
searches฀ in฀ business฀ disciplines฀ for฀ the฀
2006–2007฀ recruiting฀ cycle,฀ with฀ 64฀
lines฀from฀the฀previous฀year.฀
Finance฀ and฀ accounting฀ were฀ responsible฀ for฀ the฀ most฀ unfilled฀ lines฀ for฀ the฀
2004–2005฀ recruiting฀ cycle฀ (19฀ each),฀
with฀ those฀ two฀ disciplines฀ amounting฀ to฀
two฀ thirds฀ of฀ all฀ vacant฀ searches.฀ In฀ the฀
2005–2006฀recruiting฀cycle,฀management฀
fared฀ best฀ with฀ 72.3%฀ of฀ all฀ searches฀
filled,฀ whereas฀ accounting฀ improved฀ significantly฀ at฀ 58.3%฀ of฀ all฀ searches฀ filled.฀
Again,฀ accounting฀ and฀ finance฀ had฀ the฀
most฀unfilled฀lines.฀Business฀units฀carried฀
forward฀66฀unfilled฀lines฀from฀2005–2006,฀
8฀ more฀ than฀ the฀ previous฀ year,฀ but฀ overall฀ conducted฀ a฀ slightly฀ more฀ successful฀
recruiting฀ campaign,฀ with฀ 57.4%฀ of฀ all฀
lines฀ filled,฀ in฀ comparison฀ to฀ barely฀ half฀
in฀2004–2005.฀As฀business฀administrators฀
look฀ ahead฀ to฀ 2006–2007,฀ finance฀ (36),฀
accounting฀(35),฀and฀marketing฀(35)฀dominate฀their฀business฀faculty฀needs.
California฀Challenges
Although฀ California’s฀ pleasant฀ Mediterranean฀ climate฀ draws฀ many฀ people฀
who฀hail฀from฀elsewhere,฀it฀is฀noteworthy฀
that฀ good฀ weather฀ frequently฀ cannot฀ outweigh฀ various฀ obstacles฀ to฀ luring฀ qualified฀ talent฀ into฀ the฀ system,฀ notably฀ the฀
extremely฀high฀cost฀of฀housing฀฀wherein,฀
for฀ example,฀ the฀ median฀ cost฀ per฀ unit฀ in฀
relatively฀ modest฀ communities฀ of฀ smallscale฀ homes,฀ such฀ as฀ Santa฀ Monica฀ and฀
Santa฀Barbara,฀exceeds฀$1.1฀million.฀That฀
high฀ cost฀ of฀ housing฀ can฀ be฀ hard฀ on฀ the฀

newly฀minted฀PhDs฀who฀are฀saddled฀with฀
student฀ loan฀ repayments฀ and฀ little฀ cash฀
reserves.฀ Overwhelmingly,฀ California฀ is฀
the฀most฀expensive฀state฀for฀housing฀in฀the฀
nation—with฀ some฀ estimates฀ approaching฀ 300%฀ higher฀ than฀ any฀ other฀ state.฀
So฀extreme฀is฀the฀disparity฀in฀nationwide฀
housing฀ costs฀ that฀ one฀ report฀ located฀ 23฀
of฀ the฀ 25฀ most฀ expensive฀ median-priced฀
homes฀as฀in฀California฀communities,฀with฀
Newport฀ Beach฀ the฀ leader฀ at฀ a฀ median฀
of฀ $1.3฀ million฀ (“Pricey฀ Homes,”฀ 2006).฀
Further,฀ California฀ has฀ the฀ top฀ 11฀ least฀
affordable฀ markets฀ for฀ homebuyers฀ and฀
28฀of฀the฀top฀50฀least฀affordable฀markets฀
(Wasserman,฀2006).฀
Particularly฀ vexing฀ for฀ the฀ college฀
deans฀ who฀ must฀ recommend฀ starting฀
appointment฀salaries฀is฀a฀relatively฀fixed฀
wage฀structure฀that฀a฀collective฀bargaining฀ agreement฀ between฀ the฀ California฀
Faculty฀Association,฀ as฀ a฀ union฀ mediator,฀and฀the฀State฀of฀California฀governs.฀
For฀ entry-level฀ assistant฀ professors,฀
the฀ state-mandated฀ range฀ is฀ $45,156–
$84,912฀ with฀ performance฀ bonuses฀ A฀
new฀contract฀agreement,฀ratified฀in฀May฀
2007,฀ provided฀ a฀ 3%฀ general฀ salary฀
increase฀ for฀ all฀ faculty฀ retroactive฀ to฀
July฀1,฀2006.฀The฀salary฀figures฀reported฀
here฀are฀prior฀to฀the฀new฀contract.
Yet,฀tenured฀full฀professors฀with฀service฀ and฀ performance฀ bonuses฀ reach฀
a฀ maximum฀ of฀ merely฀ $97,778฀ (CSU,฀
2005),฀ which,฀ at฀ highest฀ salary฀ suggested฀ for฀ the฀ most฀ meritorious,฀ senior฀
professor,฀ regardless฀ of฀ discipline,฀ is฀
more฀ than฀ $22,000฀ less฀ than฀ one฀ survey฀of฀the฀mean฀starting฀annual฀salaries฀
for฀doctoral฀students฀in฀the฀easier-to-fill฀
area฀of฀marketing฀(Close,฀2006).฀
July/August฀2007฀

339

In฀ higher฀ demand฀ areas฀ such฀ as฀
accounting,฀ reported฀ entry-level฀ salaries฀
reach฀ into฀ the฀ $140,000฀ range฀ (Gullapalli,฀2006)฀and฀some฀place฀new฀finance฀
professors฀higher฀still.฀Even฀in฀the฀field฀of฀
marketing—which฀has฀long฀been฀regarded฀ as฀ perhaps฀ the฀ second฀ easiest฀ field฀
to฀ fill,฀ behind฀ general฀ management—an฀
entry-level฀ mean฀ salary฀ package฀ above฀
$120,000฀ for฀ new฀ appointees฀ has฀ raised฀
new฀challenges฀(Close,฀2006).

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Some฀Remedies
Neither฀ academics฀ nationally฀ nor฀
those฀ within฀ CSU฀ have฀ been฀ observing฀ business฀ faculty฀ needs฀ idly.฀ From฀
initiatives฀within฀the฀CSU฀Office฀of฀the฀
Chancellor฀to฀those฀implemented฀locally,฀administrators฀have฀tried,฀with฀some฀
success,฀ to฀ meet฀ the฀ growing฀ needs฀ of฀
rising฀student฀body฀ranks฀and฀the฀greater฀
communities฀that฀each฀campus฀serves.
Among฀ national฀ programs,฀ perhaps฀
the฀ one฀ with฀ the฀ most฀ visibility฀ is฀ the฀
PhD฀ Project,฀ which฀ has฀ tried฀ to฀ attract฀
bright฀young฀minority฀(exclusively฀African฀American,฀Hispanic฀American,฀and฀
Native฀American)฀ candidates฀ into฀ doctoral฀study.฀Begun฀in฀1994,฀when฀there฀
were฀fewer฀than฀300฀tenure฀track฀faculty฀
from฀these฀underrepresented฀groups,฀the฀
program฀ has฀ cultivated฀ more฀ than฀ 500฀
additional฀ new฀ faculty฀ in฀ slightly฀ more฀
than฀ a฀ decade.฀ However,฀ this฀ cohort฀
remains฀ an฀ overwhelming฀ minority฀
among฀ the฀ more฀ than฀ 26,000฀ business฀
faculty฀in฀the฀nation฀(Mangan,฀2006).฀
For฀ its฀ part,฀ AACSB฀ sponsors฀ a฀
Bridge฀ Program฀ in฀ which฀ senior-level฀
business฀ executives฀ are฀ identified฀ and฀
encouraged฀ to฀ begin฀ academic฀ careers฀
to฀ help฀ business฀ units฀ gain฀ or฀ reaffirm฀
accreditation.฀This฀cohort฀does฀not฀offer฀
AQ฀certification,฀but฀professional฀qualification฀(PQ).฀Launched฀in฀late฀1996—
with฀ cosponsorship฀ from฀ the฀ doctoral฀
programs฀ at฀ the฀ University฀ of฀ California,฀Irvine,฀and฀the฀University฀of฀Southern฀ California—this฀ program฀ is฀ likely฀
to฀produce฀a฀potentially฀larger฀pipeline฀
than฀ the฀ PhD฀ Project฀ because฀ of฀ the฀
extant฀size฀of฀the฀available฀talent฀pool.
Within฀ the฀ State฀ of฀ California,฀ the฀
CSU฀ Office฀ of฀ the฀ Chancellor฀ offers฀ a฀
forgivable฀student฀loan฀program฀to฀outstanding฀students฀who฀have฀been฀accepted฀ into฀ doctoral฀ programs.฀ The฀ forgiv340฀

Journal฀of฀Education฀for฀Business

able฀student฀loan฀program฀grants฀each฀of฀
its฀students฀a฀loan฀of฀up฀to฀$10,000฀per฀
annum฀for฀3฀years.฀The฀program฀can฀be฀
completely฀written฀off,฀or฀forgive฀a฀total฀
of฀ $30,000฀ if฀ a฀ newly-minted฀ doctorate฀ is฀ hired฀ for฀ a฀ tenure฀ track฀ appointment฀at฀any฀of฀the฀system’s฀23฀campuses฀
for฀ 5฀ years,฀ with฀ each฀ year฀ of฀ service฀
counting฀for฀a฀20%฀write฀off.฀Although฀
this฀program฀has฀succeeded฀in฀attracting฀
minority฀ (70.1%฀ of฀ all฀ accepted)฀ and฀
female฀(69.1%)฀students฀to฀the฀pursuit฀of฀฀
doctoral฀degrees,฀the฀selected฀disciplines฀
have฀ diverged฀ from฀ the฀ greatest฀ needs฀
of฀ the฀ CSU฀ system.฀ By฀ August฀ 2005,฀
1,501฀ doctoral฀ students฀ had฀ enrolled฀ in฀
this฀ program.฀ Only฀ 53฀ students฀ (3.5%)฀
were฀ reportedly฀ completing฀ their฀ doctoral฀ degrees฀ in฀ a฀ business฀ discipline.฀
Not฀ all฀ of฀ the฀ students฀ had฀ completed฀
their฀doctoral฀degrees฀at฀the฀time฀of฀the฀
report.฀The฀number฀refers฀to฀those฀who฀
participated฀ in฀ the฀ program฀ and฀ were฀
pursuing฀a฀doctoral฀degree฀in฀a฀business฀
discipline.฀ The฀ greatest฀ component฀ of฀
recipients฀of฀this฀program฀is฀in฀education฀
and฀ the฀ humanities,฀ which฀ are฀ regrettably฀ the฀ areas฀ that฀ have฀ far฀ less฀ pronounced฀ needs฀ for฀ tenure฀ track฀ faculty฀
(“Forgivable฀Loan,”฀2005).
Improving฀the฀Odds฀of฀an฀AQ฀
Hire
Administrators฀ have฀ used฀ the฀ following฀ measures฀ only฀ uncommonly฀ on฀
many฀CSU฀campuses:฀
Ensure฀That฀Marketing฀Faculty฀
Practice฀What฀They฀Preach
Most฀ faculty฀ within฀ marketing฀ units฀
claim฀ expertise฀ in฀ such฀ areas฀ as฀ target฀ marketing;฀ developing฀ strengths,฀
weaknesses,฀ opportunities,฀ and฀ threats฀
(SWOT)฀ analyses;฀ and฀ developing฀
objectives฀ and฀ strategies฀ with฀ eventual฀
execution฀ and฀ assessment฀ plans.฀ Yet฀
their฀own฀schools฀and฀colleges฀seem฀to฀
use฀few฀of฀them฀to฀recruit฀new฀faculty.฀
Getting฀ such฀ faculty฀ involved฀ not฀ only฀
improves฀ the฀ potential฀ deliverables,฀ it฀
allows฀ at฀ least฀ one฀ element฀ within฀ a฀
business฀ unit฀ a฀ certain฀ degree฀ of฀ ownership฀ of฀ the฀ process.฀ Such฀ ownership฀
and฀involvement฀can฀lead฀to฀relationship฀
building฀with฀faculty฀candidates฀during฀
the฀entire฀recruitment฀process,฀resulting฀
in฀more฀successful฀recruiting฀outcomes.

Develop฀Information฀Packets฀That฀Are฀
Complete฀and฀Useful฀
Some฀business฀units,฀overwhelmed฀by฀
other฀more฀pressing฀tasks,฀fail฀to฀provide฀
recruiting฀ materials฀ ahead฀ of฀ site฀ visits฀
or฀ even฀ during฀ the฀ visit.฀ Others฀ provide฀
generic฀packages฀that฀were฀already฀prepared฀ by฀ the฀ university฀ and฀ not฀ tailored฀
to฀ that฀ specific฀ department฀ or฀ tenure฀
track฀search.฀A฀better฀approach฀would฀be฀
for฀administrators฀to฀develop฀a฀modularized-package฀ of฀ materials,฀ with฀ common฀ university,฀ college,฀ or฀ school฀ level฀
elements฀ that฀ are฀ augmented฀ by฀ custom-designed฀departmental฀and฀personal฀
elements.฀Trailing฀spouses,฀children,฀and฀
even฀aging฀parents฀are฀all฀part฀of฀faculty฀
candidates'฀concerns,฀and฀administrators฀
need฀to฀address฀such฀issues฀for฀successful฀recruitment฀to฀occur.฀
Ethnic฀Recruiting
California฀is฀the฀most฀diverse฀state฀in฀
the฀nation,฀with฀certain฀ethnic฀groups—
Chinese,฀Koreans,฀Vietnamese—in฀higher฀ concentration฀ in฀ certain฀ areas฀ of฀ the฀
state฀ than฀ anywhere฀ else฀ in฀ the฀ nation.฀
For฀example,฀more฀persons฀of฀Armenian฀
descent฀reside฀in฀metropolitan฀Los฀Angeles฀than฀in฀the฀Armenian฀capital฀Yerevan฀
(Center฀for฀Student฀Missions,฀2007).
Because฀one฀half฀or฀even฀more฀of฀new฀
academically฀qualified฀business฀professors฀ in฀ many฀ disciplines฀ are฀ foreignborn,฀ it฀ would฀ be฀ wise฀ for฀ recruiting฀
committees฀within฀the฀state฀to฀use฀these฀
cultural฀advantages฀to฀their฀benefit.
Having฀certain฀ethnic฀schools,฀places฀of฀
worship,฀ grocery฀ stores,฀ restaurants,฀ and฀
media฀ nearby,฀ particularly฀ for฀ candidates฀
with฀ close-knit฀ family฀ structures,฀ could฀
give฀ a฀ CSU฀ campus฀ an฀ edge฀ that฀ cannot฀
be฀ compensated฀ by฀ higher฀ salaries฀ and฀
reduced฀ teaching฀ loads.฀ Ethnic-recruiting฀
strategies,฀ of฀ course,฀ go฀ far฀ beyond฀ the฀
obvious฀step฀of฀taking฀candidates฀to฀ethnic฀
restaurants฀(e.g.,฀taking฀a฀Korean฀candidate฀
to฀ eat฀ at฀ a฀ Korean฀ restaurant).฀ Recruiting฀
teams฀ would฀ use฀ ethnic฀ recruiting฀ strategies฀ only฀ after฀ completing฀ customary฀
screening฀measures฀and฀naming฀finalists.
Develop฀Itineraries฀That฀Work฀for฀Both฀
Hiring฀Unit฀and฀Candidate
Far฀ too฀ often,฀ a฀ finalist’s฀ schedule฀
is฀ filled฀ with฀ obligatory฀ meetings฀ and฀

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presentations,฀ with฀ precious฀ little฀ time฀
for฀candidates฀to฀explore฀and฀enjoy฀the฀
campus฀ and฀ neighborhood฀ and฀ contemplate฀ a฀ life-changing฀ move.฀ Some฀
searches฀ are฀ completed฀ in฀ less฀ than฀ a฀
day฀ in฀ an฀ apparent฀ rush฀ to฀ return฀ candidates฀ to฀ the฀ airport.฀ Because฀ these฀
processes฀ represent฀ one฀ of฀ the฀ most฀
significant฀ investments฀ in฀ the฀ future฀ of฀
an฀ academic฀ unit,฀ it฀ might฀ be฀ more฀
prudent฀ for฀ schools฀ to฀ allow฀ the฀ finalists฀ an฀ extra฀ day,฀ identify฀ interests฀ that฀
the฀finalist฀has฀apart฀from฀the฀academy฀
(e.g.,฀ performing฀ arts,฀ nature,฀ sports),฀
and฀ share฀ those฀ special฀ moments฀ for฀ a฀
few฀hours.฀The฀minimal฀cost฀of฀an฀extra฀
night฀ in฀ a฀ hotel฀ and฀ tickets฀ to฀ a฀ show฀
could฀increase฀recruiting฀success.
Consider฀Alternative฀Faculty฀
Appointments
In฀ certain฀ extremely฀ hard-to-fill฀
areas,฀ administrators฀ might฀ consider฀
two฀ alternative฀ models฀ apart฀ from฀ the฀
traditional฀alternative฀of฀adjunct฀professor฀ or฀ lecturer.฀ First,฀ consistent฀ with฀
the฀ AACSB’s฀ Bridge฀ Program฀ intent,฀
schools฀ could฀ create฀ clinical฀ professor฀
positions฀ for฀ exceptional฀ PQ฀ qualified฀
faculty,฀ with฀ publication฀ or฀ research฀
expectations฀ targeted฀ for฀ leading฀ trade฀
and฀ professional฀ publications.฀ Second,฀
administrators฀might฀seek฀a฀few฀doctors฀
of฀ education฀ in฀ a฀ business฀ field฀ to฀ fill฀
tenure฀track฀positions.฀
Schools฀might฀expect฀these฀individuals฀ to฀ assume฀ both฀ a฀ high฀ concentration฀ of฀ student-oriented฀ tasks,฀ such฀
as฀ advising฀ student฀ organizations,฀ and฀
publishing฀ their฀ own฀ articles฀ in฀ teaching฀ or฀ pedagogical฀ outlets.฀ Schools฀
might฀ expect฀ these฀ individuals฀ to฀
assume฀ both฀ a฀ high฀ concentration฀ of฀
student-oriented฀ tasks,฀ such฀ as฀ advising฀student฀organizations,฀and฀publishing฀in฀teaching฀or฀pedagogical฀outlets.฀
For฀ these฀ alternative฀ faculty฀ appointments,฀ schools฀ would฀ need฀ to฀ clearly฀
outline฀ criteria฀ for฀ tenure฀ and฀ promotion.฀One฀California฀doctoral฀program,฀
at฀ the฀ Claremont฀ Graduate฀ University,฀
now฀ offers฀ an฀ executive฀ PhD฀ program฀
for฀ those฀ people฀ who฀ have฀ had฀ more฀
than฀ 5฀ years฀ of฀ senior-level฀ corporate฀
experience,฀ which฀ is฀ then฀ credited฀ for฀
somewhat฀ reduced฀ research฀ degree฀
requirements.


Press฀Vigorously฀for฀University฀
Campuses฀to฀Develop฀Low-Cost฀
Housing฀Alternatives
Campuses฀ near฀ the฀ ultra฀ expensive฀
California฀coast฀find฀it฀particularly฀hard฀
to฀lure฀top-tier฀faculty฀with฀less฀than฀top฀
tier฀compensation฀packages฀exacerbated฀
by฀cost-of-living฀indicators.฀Where฀state฀
land฀ is฀ available,฀ university฀ authorities฀
would฀ be฀ prudent฀ to฀ develop฀ cost-controlled฀options.฀An฀even฀less฀expensive฀
alternative฀ might฀ be฀ to฀ offer฀ modularized-housing฀ options฀ on฀ leased฀ land.฀
These฀ modular฀ houses฀ are฀ far฀ more฀
attractive฀and฀creative฀than฀the฀doublewide฀trailers฀of฀a฀generation฀ago.
Engage฀in฀Database฀Mining฀to฀Help฀
Fill฀Particularly฀Difficult฀Lines
Some฀positions฀are฀particularly฀challenging฀ and฀ remain฀ vacant,฀ largely฀
because฀ of฀ the฀ disparity฀ in฀ compensation฀and฀the฀relative฀shortages฀of฀qualified฀persons฀in฀such฀areas฀as฀tax฀accountancy฀ and฀ sales฀ management.฀ In฀ such฀
instances,฀ it฀ is฀ even฀ more฀ important฀ to฀
engage฀ in฀ some฀ form฀ of฀ database฀ mining฀ to฀ uncover฀ those฀ candidates฀ with฀
both฀the฀prized฀AQ฀standard฀and฀expertise฀in฀these฀areas.฀Sometimes฀these฀persons฀are฀in฀industry,฀sometimes฀at฀other฀
institutions฀ unaware฀ of฀ alternatives.฀
Alert฀ search฀ committees฀ must฀ uncover฀
these฀opportunities฀and฀be฀aggressive฀in฀
recruiting฀such฀candidates.
Do฀Not฀Invest฀in฀Mismatches
Some฀ overly฀ optimistic฀ deans฀ and฀
search฀ committees฀ spend฀ thousands฀ of฀
dollars฀ in฀ wooing฀ faculty฀ candidates฀
who฀ are฀ better฀ suited฀ to฀ other฀ institutions฀with฀different฀missions฀and฀values.฀
Frequently,฀ these฀ candidates฀ become฀
finalists฀and฀then฀reject฀what฀they฀might฀
regard฀as฀backup฀offers฀if฀better฀matching฀institutions฀do฀materialize.฀The฀classic฀example฀is฀of฀a฀candidate฀who฀has฀a฀
strong,฀ dominant฀ research฀ orientation฀
and฀ who฀ interviews฀ with฀ a฀ school฀ that฀
has฀ a฀ strong,฀ dominant฀ teaching฀ orientation.฀ Less฀ frequently,฀ these฀ candidates฀accept฀nonmatching฀fit฀offers฀and฀
then฀begin฀looking฀for฀something฀better฀
1–2฀years฀later.฀It฀would฀seem฀the฀wiser฀
play฀ to฀ recruit฀ faculty฀ with฀ a฀ primary฀
match฀ on฀ school’s฀ mission฀ and฀ values,฀

a฀ move฀ that฀ could฀ improve฀ acceptance฀
and฀retention฀percentages.
DISCUSSION
In฀this฀article,฀we฀examined฀one฀state฀
university฀ system,฀ CSU,฀ and฀ one฀ cognate฀area฀within฀it,฀business.฀This฀article฀
is฀a฀potential฀model฀for฀other฀studies฀in฀
high-demand฀areas฀such฀as฀engineering,฀
nursing,฀ and฀ architecture,฀ at฀ either฀ the฀
system฀level฀or฀the฀national฀level.
A฀ number฀ of฀ areas฀ lend฀ themselves฀ to฀
further฀ investigation฀ and฀ inquiry.฀ For฀
example,฀ one฀ potential฀ follow-up฀ to฀
this฀study฀would฀be฀to฀investigate฀more฀
deeply฀ that฀ population฀ with฀ terminal฀
degrees฀ in฀ areas฀ other฀ than฀ business.฀
In฀addition,฀researchers฀can฀investigate฀
whether฀ there฀ is฀ any฀ significant฀ difference฀between฀faculty฀hiring฀at฀AACSBaccredited฀ programs฀ versus฀ unaccredited฀ units฀ or฀ units฀ that฀ are฀ different฀
on฀other฀critical฀dimensions฀(e.g.,฀size,฀
funding,฀location,฀discipline).฀Although฀
the฀ focus฀ of฀ this฀ research฀ has฀ been฀
recruiting฀ business฀ faculty,฀ a฀ related฀
factor฀of฀equal—if฀not฀greater—importance฀is฀that฀of฀retaining฀good฀business฀
faculty฀ once฀ they฀ are฀ hired.฀ Another฀
useful฀research฀stream฀might฀be฀directed฀toward฀this฀end.฀This฀is฀particularly฀
critical฀because฀some฀deans฀and฀search฀
committees฀might฀have฀unstated฀strategies฀of฀raiding฀faculty฀from฀other฀campuses฀ or฀ augmenting฀ existing฀ salary฀
structures฀ with฀ private฀ funds.฀ Simply฀
put—it฀ is฀ one฀ achievement฀ to฀ land฀ a฀
top-tier฀ stable฀ of฀ faculty฀ hires฀ from฀
prestigious฀programs฀elsewhere,฀whereas฀it฀is฀quite฀another฀to฀keep฀them,฀particularly฀those฀of฀junior฀rank.
Conclusions
In฀ this฀ study,฀ we฀ tried฀ to฀ uncover฀
some฀ symptoms฀ of฀ and฀ possible฀ cures฀
for฀ the฀ alarming฀ shortfall฀ of฀ qualified฀
business฀faculty฀using฀the฀CSU฀system,฀
the฀nation’s฀largest฀university฀system,฀as฀
a฀case฀study.
Although฀ there฀ are฀ no฀ easy฀ answers฀
for฀or฀shortcuts฀to฀addressing฀the฀growing฀problem฀of฀recruiting฀enough฀qualified฀ business฀ faculty,฀ it฀ is฀ apparent฀ that฀
decision฀ makers฀ must฀ invest฀ more฀ time฀
and฀resources฀into฀this฀highly฀important฀
activity฀to฀preserve฀the฀academic฀integrity฀of฀their฀units.฀We฀have฀provided฀herein฀
July/August฀2007฀

341

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a฀review฀of฀the฀situation฀and฀some฀extant฀
and฀ potential฀ remedies฀ to฀ help฀ address฀
these฀documented฀shortages.
Stakeholders,฀ particularly฀ the฀ deans฀
who฀ pay฀ the฀ recruiting฀ expenses,฀ must฀
carefully฀contemplate฀the฀investment฀in฀
recruiting฀ tenure฀ track฀ faculty.฀ In฀ the฀
current฀ demand-side฀ market,฀ it฀ would฀
be฀prudent฀to฀do฀more฀than฀the฀norm฀lest฀
positions฀ remain฀ unfilled฀ and฀ must฀ be฀
carried฀over฀to฀subsequent฀years.฀Moreover,฀ we฀ strongly฀ urge฀ that฀ presidents฀
and฀ provosts฀ throughout฀ the฀ academy฀
lobby฀ for฀ considerably฀ higher฀ percentages฀of฀doctoral-forgivable฀loan฀dollars฀
and฀ other฀ incentives฀ to฀ be฀ invested฀ in฀
doctoral฀ students฀ of฀ business.฀ In฀ addition,฀ recommending฀ authorities฀ should฀
encourage฀ a฀ greater฀ emphasis฀ on฀ cultivating฀ outstanding฀ students฀ to฀ pursue฀
doctoral฀degrees฀in฀business฀rather฀than฀
education฀or฀the฀humanities.
Last,฀ search-and-screen฀ committees฀
must฀ be฀ realistic฀ about฀ the฀ talent฀ available฀ and฀ the฀ match฀ or฀ fit฀ between฀ the฀
institution฀ and฀ the฀ candidate.฀ Although฀
the฀ system฀ that฀ we฀ studied฀ represents฀
one฀of฀the฀premiere฀aggregate฀state฀universities฀in฀the฀nation,฀its฀mission฀is฀not฀
primarily฀focused฀on฀research฀over฀teaching.฀Although฀it฀might฀seem฀a฀matter฀of฀
pride฀to฀reach฀for฀leading฀scholars฀from฀
Research฀I฀universities฀and฀declare฀them฀
as฀finalists,฀if฀their฀primary฀objective฀is฀
to฀work฀at฀a฀doctoral฀granting฀university฀
with฀a฀major฀focus฀on฀securing฀research฀
grants฀rather฀than฀teaching,฀perhaps฀that฀
next฀person฀on฀the฀short฀list฀would฀be฀a฀
better฀fit฀and฀a฀wiser฀investment.
NOTES
Dr.฀ James฀ E.฀ Swartz฀ is฀ professor฀ of฀ international฀ business฀ and฀ marketing฀ at฀ the฀ California฀ State฀ Polytechnic฀ University,฀ Pomona.฀ He฀
has฀ published฀ in฀ such฀ diverse฀ areas฀ as฀ global฀
risk฀ assessment,฀ multicultural฀ marketing,฀ public฀
policy,฀leadership฀and฀emerging฀trends฀within฀the฀
field฀ of฀ integrated฀ marketing฀ communications,฀
and฀ most฀ recently฀ is฀ investigating฀ variances฀ in฀
university฀branding฀strategies.
Dr.฀Teresa฀A.฀Swartz฀is฀professor฀of฀marketing฀
and฀ former฀ interim฀ dean฀ at฀ the฀ California฀ Polytechnic฀ State฀ University,฀ San฀ Luis฀ Obispo.฀ She฀
has฀ done฀ extensive฀ work฀ in฀ the฀ area฀ of฀ services,฀

342฀

Journal฀of฀Education฀for฀Business

including฀professional฀services.฀Her฀current฀focus฀
is฀on฀creativity฀and฀creative฀leadership.
Dr.฀ Priscilla฀ Liang฀ is฀ assistant฀ professor฀ of฀
finance฀ at฀ the฀ California฀ State฀ University,฀ Channel฀Islands.฀Her฀research฀interest฀is฀in฀behavioral฀
finance฀and฀emerging฀market฀finance.
The฀ authors฀ thank฀ Regina฀ Eisenbach฀ and฀ Jim฀
Lackritz฀for฀their฀helpful฀comments฀on฀an฀earlier฀
draft฀of฀this฀article.฀In฀addition,฀this฀article฀would฀
not฀ have฀ been฀ possible฀ without฀ the฀ assistance฀ of฀
the฀business฀school฀deans฀and฀associate฀deans฀in฀
the฀CSU฀system.
Correspondence฀ concerning฀ this฀ article฀ should฀
be฀ addressed฀ to฀ Dr.฀ Teresa฀ A.฀ Swartz,฀ Orfalea฀
College฀of฀Business,฀California฀Polytechnic฀State฀
University,฀San฀Luis฀Obispo,฀CA฀93407.
E-mail:฀tswartz@calpoly.edu
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