THE SIGNIFICANCE OF VOLUNTEER ROLE IN BENGAWAN SOLO TRAVEL MART 2015.
THE SIGNIFICANCE OF VOLUNTEER ROLE IN BENGAWAN SOLO
TRAVEL MART 2015
FINAL PROJECT REPORT
Submitted as Partial Requirement in Obtaining Degree in the
English Diploma Program Faculty of Cultural Sciences
Sebelas Maret University
By:
Niken Mardani Puspita Sari
C9312048
ENGLISH DIPLOMA PROGRAM
FACULTY OF CULTURAL SCIENCES
SEBELAS MARET UNIVERSITY
SURAKARTA
2016
MOTTOS
Do not afraid, only believe!
(Mark 5:36)
Therefore do not worry about tomorrow, for tomorrow will worry about
itself. Each day has enough trouble of its own
(Mathew 6:34)
You’ll be separated from everyone you love by distance, divorce, or death.
Make sure you know how to stand on your own
(Adimas Immanuel)
Life is pain. Get used to it.
th
i e The Long Kiss Goodnight)
DEDICATION
I dedicate this final project report to:
My Almighty Jesus Christ
My lectures
My beloved father and mother
My dear sister
My beloved big family
All my friends
You
PREFACE
First of all the writer would like to say thank you to my Almighty God,
Jesus Christ, for the blessing, the guidance, and the power to finish this final
project report. The writer also wants to say thank you to everyone that always
support and encourage the writer in finishing the final project entitled The
Significance of Volunteer Role in Bengawan Solo Travel Mart 2015.
The final project report is to describe about Bengawan Solo Travel Mart
2015 and to describe the significance of volunteer role in the event. The writer
finds some problem during job training and gives some appropriate solutions to
solve them. The writer is interested in discussing the topic because it is based
o the writer’s experie ce i doi g the job tr i i g for o e
o th i A ITA s
a volunteer in Bengawan Solo Travel Mart 2015.
The writer hopes that this final project result can be useful as a reference
and the readers can get some information about the significance of volunteer
role in Bengawan Solo Travel Mart 2015. The writer also hopes that this final
project report can be beneficial to anyone.
Surakarta, January 2016
Niken Mardani Puspitasari
ACKNOWLEDGEMENT
Thank God. All praises are just to Jesus Christ, the Lord of the world, for
the blessing and the guidance. Finally, I have finished this final project report.
During the process of finishing this final project report, I get many supports
and suggestion from many sides. Therefore, I would like to express my
gratitude to all people as follows:
1. The Dean of Faculty of Cultural Sciences Prof. Drs. Riyadi Santosa,
M.Ed., Ph.D for approving this final project report.
2. The Head of English Department Yusuf Kurniawan, SS, MA who has
approved this final project report.
3. My final project report consultant, Dra. Sri Kusumo Habsari,
M.Hum, Ph.D., th k you for the guid ce, for the ti e you’ve give
to me, and for your kindness.
4. My academic consultant, Dra Nani Sukarni, M.S, thank you for the
assistance in my academic period.
5. All the lecturers of English Department for the knowledge you had
shared for us.
6. Vera Christine and Intan Permata, thank you so much for the
assistance and guidance during my job training.
7. My beloved parents. Thanks for the full time support, the pray, and
the love that never stop. I love you mom and dad!
8. My lovely sister, Fransisca Daniar Puteri Sekartaji, thank you for
always brighten my day, although you are a little bit annoying
sometimes but still, I love you!
9. Thank you to my cousin Stefani Merryna, for the support, advice,
prays, and most of all thank you so much for being my personal
diary. You are super!
10. Agnes, Amel, Andhita, Yohana, thank you for being my best friend
since senior high school until now. All of you are my best friend in
everything.
11. Mifta Khuljanah, who always accompanies me during the process of
this final project report. You are the best
12. Tristina Kusumasari, who always be my grammar checker, thank you
for always helping me during the process of this final project report.
13. All my friends in English Diploma Program especially B class. Thank
you for everything. I will miss you all.
14. Thank you to my family, KMK (Keluarga Mahasiwa Katolik) of
Faculty of Cultural Sciences and Faculty of Art and Design, I love
you all guys!
15. Last but not least, special thanks for ASK, my blessing in disguise.
Thank you for coming back into my life.
Surakarta, January 2016
Niken Mardani Puspitasari
ABSTRACT
Niken Mardani Puspitasari, 2016. The Significance of Volunteer Role in
Bengawan Solo Travel Mart 2015, English Diploma Program, Faculty of
Cultural Sciences, Sebelas Maret University.
This final project report was written based on the internship accomplished
at the event of Bengawan Solo Travel Mart 2015 within a month in January. This
international event was organized under the Association of Indonesia Tours and
Travel Agencies (ASITA). During the internship I worked as a volunteer in seller
division which the job desk was to maintain anything related with seller in the
Bengawan Solo Travel Mart 2015.The objectives of this report are to describe
about Bengawan Solo Travel Mart 2015 as tourism event and describes the
significance of volunteer role in Bengawan Solo Travel Mart and the problems
faced during Bengawan Solo Travel Mart 2015.
During the internship at Bengawan Solo Travel Mart 2015, I had to adapt
to a new atmosphere and different responsibilities from student life to voluntary
job. I encountered several problems; the lack of communication and briefing; the
limited number of volunteers; and the lack of volunteers who could speak English
because the committees did not equip them with English, whereas it was so
essential for international tourism event.
TABLE OF CONTENTS
TITLE ....................................................................................................................... i
APPROVAL OF SUPERVISOR ............................................................................ ii
APPROVAL OF THE BOARD OF EXAMINERS .............................................. iii
MOTTOS .............................................................................................................. iv
DEDICATION ....................................................................................................... v
PREFACE ............................................................................................................. vi
ACKNOWLEDGEMENT ................................................................................... vii
ABSTRACT .......................................................................................................... ix
TABLE OF CONTENTS ....................................................................................... x
CHAPTER I: INTRODUCTION ........................................................................... 1
A. Background ................................................................................................. 1
B. Objectives .................................................................................................... 2
C. Benefits ....................................................................................................... 2
CHAPTER II: LITERATURE REVIEW .............................................................. 4
1.
Tourism ....................................................................................................... 4
2.
Tourism Industry ......................................................................................... 5
3.
Volunteer ..................................................................................................... 6
CHAPTER III: EXPERIENCE AND OBSTACLES ............................................ 8
A. Association of the Indonesian Tour and Travel Agencies (ASITA) ........... 8
1.
Profile ...................................................................................................... 8
2.
Visions and Missions............................................................................... 9
3.
Membership ........................................................................................... 10
4.
ASITA Board Management ................................................................... 10
B. Description of Bengawan Solo Travel Mart as Tourism Events.............. 14
C. Significance of volunteer role in Bengawan Solo Travel Mart and the
problem faced by volunteers during the event ................................................. 25
1.
Describe the significance of volunteer role in Bengawan Solo Travel
Mart 2015 ...................................................................................................... 25
2.
The problem faced during Bengawan Solo Travel Mart ....................... 38
CHAPTER IV: CONCLUSION AND SUGGESTION ....................................... 41
A. Conclusion ................................................................................................ 41
B. Suggestion ................................................................................................. 42
BIBLIOGRAPHY ................................................................................................ 44
APPENDIX .......................................................................................................... 45
TRAVEL MART 2015
FINAL PROJECT REPORT
Submitted as Partial Requirement in Obtaining Degree in the
English Diploma Program Faculty of Cultural Sciences
Sebelas Maret University
By:
Niken Mardani Puspita Sari
C9312048
ENGLISH DIPLOMA PROGRAM
FACULTY OF CULTURAL SCIENCES
SEBELAS MARET UNIVERSITY
SURAKARTA
2016
MOTTOS
Do not afraid, only believe!
(Mark 5:36)
Therefore do not worry about tomorrow, for tomorrow will worry about
itself. Each day has enough trouble of its own
(Mathew 6:34)
You’ll be separated from everyone you love by distance, divorce, or death.
Make sure you know how to stand on your own
(Adimas Immanuel)
Life is pain. Get used to it.
th
i e The Long Kiss Goodnight)
DEDICATION
I dedicate this final project report to:
My Almighty Jesus Christ
My lectures
My beloved father and mother
My dear sister
My beloved big family
All my friends
You
PREFACE
First of all the writer would like to say thank you to my Almighty God,
Jesus Christ, for the blessing, the guidance, and the power to finish this final
project report. The writer also wants to say thank you to everyone that always
support and encourage the writer in finishing the final project entitled The
Significance of Volunteer Role in Bengawan Solo Travel Mart 2015.
The final project report is to describe about Bengawan Solo Travel Mart
2015 and to describe the significance of volunteer role in the event. The writer
finds some problem during job training and gives some appropriate solutions to
solve them. The writer is interested in discussing the topic because it is based
o the writer’s experie ce i doi g the job tr i i g for o e
o th i A ITA s
a volunteer in Bengawan Solo Travel Mart 2015.
The writer hopes that this final project result can be useful as a reference
and the readers can get some information about the significance of volunteer
role in Bengawan Solo Travel Mart 2015. The writer also hopes that this final
project report can be beneficial to anyone.
Surakarta, January 2016
Niken Mardani Puspitasari
ACKNOWLEDGEMENT
Thank God. All praises are just to Jesus Christ, the Lord of the world, for
the blessing and the guidance. Finally, I have finished this final project report.
During the process of finishing this final project report, I get many supports
and suggestion from many sides. Therefore, I would like to express my
gratitude to all people as follows:
1. The Dean of Faculty of Cultural Sciences Prof. Drs. Riyadi Santosa,
M.Ed., Ph.D for approving this final project report.
2. The Head of English Department Yusuf Kurniawan, SS, MA who has
approved this final project report.
3. My final project report consultant, Dra. Sri Kusumo Habsari,
M.Hum, Ph.D., th k you for the guid ce, for the ti e you’ve give
to me, and for your kindness.
4. My academic consultant, Dra Nani Sukarni, M.S, thank you for the
assistance in my academic period.
5. All the lecturers of English Department for the knowledge you had
shared for us.
6. Vera Christine and Intan Permata, thank you so much for the
assistance and guidance during my job training.
7. My beloved parents. Thanks for the full time support, the pray, and
the love that never stop. I love you mom and dad!
8. My lovely sister, Fransisca Daniar Puteri Sekartaji, thank you for
always brighten my day, although you are a little bit annoying
sometimes but still, I love you!
9. Thank you to my cousin Stefani Merryna, for the support, advice,
prays, and most of all thank you so much for being my personal
diary. You are super!
10. Agnes, Amel, Andhita, Yohana, thank you for being my best friend
since senior high school until now. All of you are my best friend in
everything.
11. Mifta Khuljanah, who always accompanies me during the process of
this final project report. You are the best
12. Tristina Kusumasari, who always be my grammar checker, thank you
for always helping me during the process of this final project report.
13. All my friends in English Diploma Program especially B class. Thank
you for everything. I will miss you all.
14. Thank you to my family, KMK (Keluarga Mahasiwa Katolik) of
Faculty of Cultural Sciences and Faculty of Art and Design, I love
you all guys!
15. Last but not least, special thanks for ASK, my blessing in disguise.
Thank you for coming back into my life.
Surakarta, January 2016
Niken Mardani Puspitasari
ABSTRACT
Niken Mardani Puspitasari, 2016. The Significance of Volunteer Role in
Bengawan Solo Travel Mart 2015, English Diploma Program, Faculty of
Cultural Sciences, Sebelas Maret University.
This final project report was written based on the internship accomplished
at the event of Bengawan Solo Travel Mart 2015 within a month in January. This
international event was organized under the Association of Indonesia Tours and
Travel Agencies (ASITA). During the internship I worked as a volunteer in seller
division which the job desk was to maintain anything related with seller in the
Bengawan Solo Travel Mart 2015.The objectives of this report are to describe
about Bengawan Solo Travel Mart 2015 as tourism event and describes the
significance of volunteer role in Bengawan Solo Travel Mart and the problems
faced during Bengawan Solo Travel Mart 2015.
During the internship at Bengawan Solo Travel Mart 2015, I had to adapt
to a new atmosphere and different responsibilities from student life to voluntary
job. I encountered several problems; the lack of communication and briefing; the
limited number of volunteers; and the lack of volunteers who could speak English
because the committees did not equip them with English, whereas it was so
essential for international tourism event.
TABLE OF CONTENTS
TITLE ....................................................................................................................... i
APPROVAL OF SUPERVISOR ............................................................................ ii
APPROVAL OF THE BOARD OF EXAMINERS .............................................. iii
MOTTOS .............................................................................................................. iv
DEDICATION ....................................................................................................... v
PREFACE ............................................................................................................. vi
ACKNOWLEDGEMENT ................................................................................... vii
ABSTRACT .......................................................................................................... ix
TABLE OF CONTENTS ....................................................................................... x
CHAPTER I: INTRODUCTION ........................................................................... 1
A. Background ................................................................................................. 1
B. Objectives .................................................................................................... 2
C. Benefits ....................................................................................................... 2
CHAPTER II: LITERATURE REVIEW .............................................................. 4
1.
Tourism ....................................................................................................... 4
2.
Tourism Industry ......................................................................................... 5
3.
Volunteer ..................................................................................................... 6
CHAPTER III: EXPERIENCE AND OBSTACLES ............................................ 8
A. Association of the Indonesian Tour and Travel Agencies (ASITA) ........... 8
1.
Profile ...................................................................................................... 8
2.
Visions and Missions............................................................................... 9
3.
Membership ........................................................................................... 10
4.
ASITA Board Management ................................................................... 10
B. Description of Bengawan Solo Travel Mart as Tourism Events.............. 14
C. Significance of volunteer role in Bengawan Solo Travel Mart and the
problem faced by volunteers during the event ................................................. 25
1.
Describe the significance of volunteer role in Bengawan Solo Travel
Mart 2015 ...................................................................................................... 25
2.
The problem faced during Bengawan Solo Travel Mart ....................... 38
CHAPTER IV: CONCLUSION AND SUGGESTION ....................................... 41
A. Conclusion ................................................................................................ 41
B. Suggestion ................................................................................................. 42
BIBLIOGRAPHY ................................................................................................ 44
APPENDIX .......................................................................................................... 45