writing business letters

Writing Business Letters
• Background
• Format
• Types
• Organizationa structure
• Language Expression

Background
• Communication is of vital importance to all
businesses.
• Good communication --> good
understanding
• Bad communication --> creates
confusions and less likely to act upon an
issue, for example.

Format
1. Block format

Format
2. Indented format

Types
• They are particularly useful for contracts,
dealing with any matter where it is
important that a written record should be
kept, answering queries, when applying
for a job or to a university etc.

Types
Which ones are examples of business
letters and which ones are examples of
friendly letters?
(List them here)

Organizational structure
Show them a letter of inquiry