Dealing With 3 Old-Year Shy and Quiet Child in Creative Learning.
ABSTRAK
Tugas akhir saya ini membahas tentang kesulitan dalam menangani
seorang anak bernama Reva yang pemalu dan pendiam. Saya menghadapi
masalah ini ketika saya magang di Creative Learning. Saya membahas
penyebab, dampak, dan beberapa solusi yang saya dapatkan dari
pengalaman magang saya.
Masalah kesulitan dalam menangani anak yang pemalu dan pendiam
disebabkan oleh banyak hal. Penyebabnya adalah saya tidak dapat membuat
Reva berbicara didepan kelas; saya tidak mengetahui keinginan Reva; dan
saya tidak memiliki pengalaman dan tidak dapat memahami mengenai
karakteristik yang dimiliki oleh Reva. Masalah ini juga menimbulkan beberapa
akibat. Akibat pertama adalah saya tidak dapat membuat Reva berinteraksi
dengan baik. Akibat kedua adalah Reva tidak dapat mengembangkan
kemampuan dirinya khususnya dalam berbicara dengan yang lain. Akibat
ketiga adalah Reva tidak mendapatkan nilai bagus dalam akademisnya.
Untuk menangani masalah ini, ada beberapa solusi yang saya tawarkan.
Solusinya adalah saya bermain dengan Reva secara individual sebelum
kelas dimulai, berbincang-bincang dengan Reva untuk memahami
perasaannya sebelum kelas dimulai, dan memberikan Reva penghargaan
ketika dia menunjukkan peningkatan.
Setelah melakukan analisa, saya menyimpulkan bahwa solusi terbaik
untuk memecahkan masalah dalam menangani Reva adalah dengan bermain
beberapa permainan sebelum kelas dimulai. Dengan bermain, Reva akan
merasa senang dan dia akan melupakan sifat pemalunya.
i
Maranatha Christian University
TABLE OF CONTENTS
ABSTRACT........................................................................................................i
DECLARATION OF ORIGINALITY...................................................................ii
ACKNOWLEDGEMENTS................................................................................iii
TABLE OF CONTENTS...................................................................................iv
CHAPTER I. INTRODUCTION......................................................................1-5
A. Background of the Study
B. Identification of the Problem
C. Objectives and Benefits of the Study
D. Description of the Institution
E. Method of the Study
F. Limitation of the Study
G. Organization of the Term Paper
CHAPTER II. PROBLEM ANALYSIS..........................................................6-8
CHAPTER III. POTENTIAL SOLUTIONS...................................................9-13
CHAPTER IV. CONCLUSION...................................................................14-16
BIBLIOGRAPHY
APPENDIX: FLOWCHART
iv
Maranatha Christian University
FLOWCHART
Cause 1: The new teachers
cannot make Reva speaks in front
of class
Cause 2: The new teachers
cannot know what Reva wants
Problem:
Dealing with shy and quiet
student
Effect 1: Reva cannot interact
well with her friends and new
teachers
Effect 2: Reva cannot develop
her skills in conversation.
Effect 3: Reva cannot get a
good mark
Potential Solution I:
Potential Positive Effect 1: She
can interact well with her
friends
Potential Positive Effect 1:
Reva knows that the new
teachers care about her
Potential Positive Effect 2: She
can be more respect and trust
the new teachers
Potential Positive Effect 1:
Reva can be more confidence
The new teachers play games
with Reva individually before the
class starts
Potential Solution 2:
the new teachers should have the
small talk with Reva before the
class started regularly.
Potential Solution 3:
The new teachers give Reva
positive words and stamps
Chosen Solution :
The combination of the three solution
above which are the new teachers
should have a small talk regularly, the
new teachers play games individually
and the new teachers give Reva
positive words and stamps.
Potential Negative Effect 1:
The activity may be quiet and
do not go well
Potential Negative Effect 2:
The process of teaching can
be disturbed.
Potential Negative Effect 1:
Reva can be hesitant in
speaking with the teachers
Potential Negative Effect 2:
The new teachers have to
spend a lot of time to talk with
Potential Negative Effect 1:
Reva can depend on the
teachers’ reward.
Potential Negative Effect 2:
The other student might be
jealous.
CHAPTER I
INTRODUCTION
A. Background of the Study
In this modern era, Crystal says “English has already been known as a
global language” (par 1). Many people communicate in English language
although English is not their first language. It suggests that one has to be
expert in this language because it has already been used in many sectors
such as in education and business sectors.
In addition, to fulfill people’s need of English competence, many
education institutes offer English education. Many parents send and
oblige their children to learn English although their children are still young.
Some parents send their children to international schools because they
want their children to learn and communicate in English.
I choose Creative Learning ( henceforth, CL )for my internship because
it is one of English institutions which has a good image in public. Many
parents send their children to study English there. Thus, I want to get
some experience of teaching English to children by working there.
1
Maranatha Christian University
Most of the students who study in CL are still kindergarteners and
elementary pupils. When teaching in CL, I teach English to young learners
and I have pupils who are still very young and I realize that they have
various characteristics. One of my pupils, named Reva is very quiet and
shy. As a result, it is difficult for new teachers to handle her. I am
interested in finding solution to overcome this problem. Therefore , in this
term paper I would like to analyze this problem in detail and try to find the
best solution.
B. Identification of the Problem
Based on my experience during my internship program as a teacher at
Creative Learning I propose to analyze:
1. How should the new teachers handle Reva so that she can interact and
participate in the class activities well?
2. How is the best solution to handle Reva who is shy and quiet?
C. Objectives and Benefits of the Study
The study has three objectives. The first one is to analyze the problem
of pupil at Creative Learning who is shy and very quiet. Then, it is to find
out some possible solutions to help her communicate and interact with her
friends. The last one is to find the best solution to this problem.
This study has some benefits that can be useful for the institution, for
the readers, and for me. For the institution, it is expected that this term
paper can make the teachers at CL get some useful information about how
2
Maranatha Christian University
to deal with the pupils who are shy and very quiet. Therefore, they will not
face any difficulties in dealing with them. Moreover, it is expected that this
term paper can make the readers know how to deal with the children who
are shy and very quiet.
Furthermore, I can share my experience to the readers and in the
future if I work as a teacher I will be able to apply the best solution and
know how to deal and communicate with the students who are shy and
very quiet.
D. Description of the Institution
Creative Learning is an English course. The location is on Jl. Setrasari
Plaza A/2. They accept the students who are 2.5 years old until 18 years
old. This institution is a program which is licensed by Kids 2 Success,
America. The teachers help students to communicate and learn English
grammar. Beside studying, the students can also play and interact with
other students. The teachers help the students to develop their selfesteem, creativity, focus, and concentration. This institute has a supported
study environment such as, it has a computer in class, a whiteboard, a
table and chairs and a small class with maximum five to six students in
one class. Beside studying in class, the students also have to participate in
the activity directly. ( For example: When the students are studying about
vegetables and fruits, the teachers ask their students to go to Hero
Supermarket so they can learn by seeing and touching the vegetables and
the fruits directly ). Its goal is to make students able to communicate in
3
Maranatha Christian University
English well. It also aims at giving the students a lot of experiences. Their
motto is experiences a new fun way of learning English.
E. Method of the Study
For my term paper, I collected the data during my internship. The
subjects of my study are two new teachers, named Wan Chen and
Kurnianingsih and 3-year-old kindergartener; there is one pupil in total. I
wrote all the data in my internship journal and read some books which I
found in Maranatha Christian University library. All my data were used to
support my analysis when discussing the problem that found during my
internship. In addition, I also browsed the Internet to get more data.
F. Limitation of the Study
My term paper will only deal with a child named Reva of three years old
who is shy and very quiet. She is a kindergartener. The observation was
done during my internship program from 21th June 2010 until 8th August
2010.
4
Maranatha Christian University
G. Organization of the Term Paper
This term paper starts with the Abstract, a summary of the whole paper
in Indonesian. Then, it is followed by the Acknowledgements, which
contains the people who have supported me in writing this thesis. After
that, there is a Table of Contents which is followed by four chapters.
Chapter I is the Introduction, which contains Background of the Study,
Identification of the Problem, Objectives and Benefits of the Study,
Description of the Institution, Method of the Study, Limitation of the Study,
Organization of the term paper. Chapter II contains the Problem Analysis,
which contains the causes and the effects of this problem. Chapter III
deals with Potential Solutions, which contains the possible solutions to
solve the problem Chapter IV is the Conclusion. In the last part of my
paper, there is a Bibliography containing the list of references and
Appendix.
5
Maranatha Christian University
CHAPTER IV
CONCLUSION
When teaching in Creative Learning, I get difficulty in dealing with shy
and quiet pupil. This problem is caused by many things; namely, the new
teachers cannot make Reva speak in front of class; the new teachers do
not know what Reva wants. In addition, the problem has some effects. The
first one is that Reva cannot interact well with her friends. The second is
Reva cannot develop her skill especially in conversation. The third is that
Reva cannot get a good mark in her academic. To handle this problem
there are some solutions that I can offer. The solutions are the new
teachers play games with Reva individually before the class started,
having a small talk to understand her feelings before the class started,
giving her reward when she can show some improvements.
Based on the analysis of the potential solutions that I have discussed in
the third chapter, I decide to choose the combination of all the three
potential solutions. First, the new teachers will try to understand Reva’s
14
Maranatha Christian University
feelings by having a small talk. Moreover, the new teachers will ask Reva
some questions about her daily activities before the class started. For
example, what she likes or how she spends her day. Therefore, Reva
might feel comfortable because she knows that the new teachers care
about her. If Reva keeps shy and quiet the new teachers will ask her to
play games that she likes. As a result, Reva might feel better and she will
be ready to interact with her friends. To support the two solutions the new
teachers will also use the third solution which is giving positive words and
stamps to Reva. As a result, Reva will be happy and she can be more
confident. However, there are negative effects that might happen if the
new teachers always give reward to Reva. Reva will depend on their
reward and the other students might be jealous. Thus, new teachers will
only give Reva reward if she can show them some improvements. For
example, Reva finishes her assignment well and gets seventy-five for her
assignment. Therefore, she will get five stamps. She will get five more
stamps tomorrow if she can get a better grade.
In addition, the combination of those three solutions will be useful to
help Reva become confidence and talkative, because these three
solutions support one another. If the new teachers only understand Reva’s
feelings without asking, Reva might be not opened and hesitant to speak
about what is inside her hearts first. In order to make her participate in
class activities, the new teachers make special activities by playing
games. However, sometimes it is useless to only play the same game all
the time since it might make Reva bored; therefore, it will be good if the
15
Maranatha Christian University
new teachers use varieties of games. It will help Reva to keep in a good
mood and be ready for class activities. I am sure that the combination of
these three solutions is effective to help Reva become not shy and quiet
again.
In conclusion, if new teachers use the solutions which I give in this term
paper I believe that new teachers will be able to deal with shy and quiet
students. The student will also understand the material better and interact
with peers better.
16
Maranatha Christian University
BIBLIOGRAPHY
Printed Sources
Brown, H. Douglas. Principles of Language Learning and Teaching. New York:
Addison Wesley Longman, Inc., 2000
Electronic Sources
Arnold, Felicia. “Respect is expected ridicule is rejected”. Helium, Inc. 2010. 10
September 2010
Coles, Bobby. “Boosting Confidence in Students”. Helium, Inc. 2010. 10
September 2010
Crystal, David. “English as a Global Language.”. 2006. 7 September 2010
Heskett, Professor Jim. “How do you Encourage Participation Among Tentative
or Quiet Students?”.13 October 2010
Howard, Gary R. “We can’t teach what we don’t know.” Essays: Second Edition.
Multicultural Education Series, February 2006 <
http://store.tcpress.com/0807746657.shtml>
Pheifer, Todd. “Teaching strategies for helping shy students become more
confident to speak up”. Helium, Inc. 2010. 10 September 2010
Maranatha Christian University
Renée Gilbert, Ph.D. “Teaching Shy Students”. 18 Oktober 2010.
“Teaching Students Who are Shy or Withdrawn”. 2008. 10 September 2010.
Yin Yong Mei and Jang Yu-jing, 2010
Maranatha Christian University
Tugas akhir saya ini membahas tentang kesulitan dalam menangani
seorang anak bernama Reva yang pemalu dan pendiam. Saya menghadapi
masalah ini ketika saya magang di Creative Learning. Saya membahas
penyebab, dampak, dan beberapa solusi yang saya dapatkan dari
pengalaman magang saya.
Masalah kesulitan dalam menangani anak yang pemalu dan pendiam
disebabkan oleh banyak hal. Penyebabnya adalah saya tidak dapat membuat
Reva berbicara didepan kelas; saya tidak mengetahui keinginan Reva; dan
saya tidak memiliki pengalaman dan tidak dapat memahami mengenai
karakteristik yang dimiliki oleh Reva. Masalah ini juga menimbulkan beberapa
akibat. Akibat pertama adalah saya tidak dapat membuat Reva berinteraksi
dengan baik. Akibat kedua adalah Reva tidak dapat mengembangkan
kemampuan dirinya khususnya dalam berbicara dengan yang lain. Akibat
ketiga adalah Reva tidak mendapatkan nilai bagus dalam akademisnya.
Untuk menangani masalah ini, ada beberapa solusi yang saya tawarkan.
Solusinya adalah saya bermain dengan Reva secara individual sebelum
kelas dimulai, berbincang-bincang dengan Reva untuk memahami
perasaannya sebelum kelas dimulai, dan memberikan Reva penghargaan
ketika dia menunjukkan peningkatan.
Setelah melakukan analisa, saya menyimpulkan bahwa solusi terbaik
untuk memecahkan masalah dalam menangani Reva adalah dengan bermain
beberapa permainan sebelum kelas dimulai. Dengan bermain, Reva akan
merasa senang dan dia akan melupakan sifat pemalunya.
i
Maranatha Christian University
TABLE OF CONTENTS
ABSTRACT........................................................................................................i
DECLARATION OF ORIGINALITY...................................................................ii
ACKNOWLEDGEMENTS................................................................................iii
TABLE OF CONTENTS...................................................................................iv
CHAPTER I. INTRODUCTION......................................................................1-5
A. Background of the Study
B. Identification of the Problem
C. Objectives and Benefits of the Study
D. Description of the Institution
E. Method of the Study
F. Limitation of the Study
G. Organization of the Term Paper
CHAPTER II. PROBLEM ANALYSIS..........................................................6-8
CHAPTER III. POTENTIAL SOLUTIONS...................................................9-13
CHAPTER IV. CONCLUSION...................................................................14-16
BIBLIOGRAPHY
APPENDIX: FLOWCHART
iv
Maranatha Christian University
FLOWCHART
Cause 1: The new teachers
cannot make Reva speaks in front
of class
Cause 2: The new teachers
cannot know what Reva wants
Problem:
Dealing with shy and quiet
student
Effect 1: Reva cannot interact
well with her friends and new
teachers
Effect 2: Reva cannot develop
her skills in conversation.
Effect 3: Reva cannot get a
good mark
Potential Solution I:
Potential Positive Effect 1: She
can interact well with her
friends
Potential Positive Effect 1:
Reva knows that the new
teachers care about her
Potential Positive Effect 2: She
can be more respect and trust
the new teachers
Potential Positive Effect 1:
Reva can be more confidence
The new teachers play games
with Reva individually before the
class starts
Potential Solution 2:
the new teachers should have the
small talk with Reva before the
class started regularly.
Potential Solution 3:
The new teachers give Reva
positive words and stamps
Chosen Solution :
The combination of the three solution
above which are the new teachers
should have a small talk regularly, the
new teachers play games individually
and the new teachers give Reva
positive words and stamps.
Potential Negative Effect 1:
The activity may be quiet and
do not go well
Potential Negative Effect 2:
The process of teaching can
be disturbed.
Potential Negative Effect 1:
Reva can be hesitant in
speaking with the teachers
Potential Negative Effect 2:
The new teachers have to
spend a lot of time to talk with
Potential Negative Effect 1:
Reva can depend on the
teachers’ reward.
Potential Negative Effect 2:
The other student might be
jealous.
CHAPTER I
INTRODUCTION
A. Background of the Study
In this modern era, Crystal says “English has already been known as a
global language” (par 1). Many people communicate in English language
although English is not their first language. It suggests that one has to be
expert in this language because it has already been used in many sectors
such as in education and business sectors.
In addition, to fulfill people’s need of English competence, many
education institutes offer English education. Many parents send and
oblige their children to learn English although their children are still young.
Some parents send their children to international schools because they
want their children to learn and communicate in English.
I choose Creative Learning ( henceforth, CL )for my internship because
it is one of English institutions which has a good image in public. Many
parents send their children to study English there. Thus, I want to get
some experience of teaching English to children by working there.
1
Maranatha Christian University
Most of the students who study in CL are still kindergarteners and
elementary pupils. When teaching in CL, I teach English to young learners
and I have pupils who are still very young and I realize that they have
various characteristics. One of my pupils, named Reva is very quiet and
shy. As a result, it is difficult for new teachers to handle her. I am
interested in finding solution to overcome this problem. Therefore , in this
term paper I would like to analyze this problem in detail and try to find the
best solution.
B. Identification of the Problem
Based on my experience during my internship program as a teacher at
Creative Learning I propose to analyze:
1. How should the new teachers handle Reva so that she can interact and
participate in the class activities well?
2. How is the best solution to handle Reva who is shy and quiet?
C. Objectives and Benefits of the Study
The study has three objectives. The first one is to analyze the problem
of pupil at Creative Learning who is shy and very quiet. Then, it is to find
out some possible solutions to help her communicate and interact with her
friends. The last one is to find the best solution to this problem.
This study has some benefits that can be useful for the institution, for
the readers, and for me. For the institution, it is expected that this term
paper can make the teachers at CL get some useful information about how
2
Maranatha Christian University
to deal with the pupils who are shy and very quiet. Therefore, they will not
face any difficulties in dealing with them. Moreover, it is expected that this
term paper can make the readers know how to deal with the children who
are shy and very quiet.
Furthermore, I can share my experience to the readers and in the
future if I work as a teacher I will be able to apply the best solution and
know how to deal and communicate with the students who are shy and
very quiet.
D. Description of the Institution
Creative Learning is an English course. The location is on Jl. Setrasari
Plaza A/2. They accept the students who are 2.5 years old until 18 years
old. This institution is a program which is licensed by Kids 2 Success,
America. The teachers help students to communicate and learn English
grammar. Beside studying, the students can also play and interact with
other students. The teachers help the students to develop their selfesteem, creativity, focus, and concentration. This institute has a supported
study environment such as, it has a computer in class, a whiteboard, a
table and chairs and a small class with maximum five to six students in
one class. Beside studying in class, the students also have to participate in
the activity directly. ( For example: When the students are studying about
vegetables and fruits, the teachers ask their students to go to Hero
Supermarket so they can learn by seeing and touching the vegetables and
the fruits directly ). Its goal is to make students able to communicate in
3
Maranatha Christian University
English well. It also aims at giving the students a lot of experiences. Their
motto is experiences a new fun way of learning English.
E. Method of the Study
For my term paper, I collected the data during my internship. The
subjects of my study are two new teachers, named Wan Chen and
Kurnianingsih and 3-year-old kindergartener; there is one pupil in total. I
wrote all the data in my internship journal and read some books which I
found in Maranatha Christian University library. All my data were used to
support my analysis when discussing the problem that found during my
internship. In addition, I also browsed the Internet to get more data.
F. Limitation of the Study
My term paper will only deal with a child named Reva of three years old
who is shy and very quiet. She is a kindergartener. The observation was
done during my internship program from 21th June 2010 until 8th August
2010.
4
Maranatha Christian University
G. Organization of the Term Paper
This term paper starts with the Abstract, a summary of the whole paper
in Indonesian. Then, it is followed by the Acknowledgements, which
contains the people who have supported me in writing this thesis. After
that, there is a Table of Contents which is followed by four chapters.
Chapter I is the Introduction, which contains Background of the Study,
Identification of the Problem, Objectives and Benefits of the Study,
Description of the Institution, Method of the Study, Limitation of the Study,
Organization of the term paper. Chapter II contains the Problem Analysis,
which contains the causes and the effects of this problem. Chapter III
deals with Potential Solutions, which contains the possible solutions to
solve the problem Chapter IV is the Conclusion. In the last part of my
paper, there is a Bibliography containing the list of references and
Appendix.
5
Maranatha Christian University
CHAPTER IV
CONCLUSION
When teaching in Creative Learning, I get difficulty in dealing with shy
and quiet pupil. This problem is caused by many things; namely, the new
teachers cannot make Reva speak in front of class; the new teachers do
not know what Reva wants. In addition, the problem has some effects. The
first one is that Reva cannot interact well with her friends. The second is
Reva cannot develop her skill especially in conversation. The third is that
Reva cannot get a good mark in her academic. To handle this problem
there are some solutions that I can offer. The solutions are the new
teachers play games with Reva individually before the class started,
having a small talk to understand her feelings before the class started,
giving her reward when she can show some improvements.
Based on the analysis of the potential solutions that I have discussed in
the third chapter, I decide to choose the combination of all the three
potential solutions. First, the new teachers will try to understand Reva’s
14
Maranatha Christian University
feelings by having a small talk. Moreover, the new teachers will ask Reva
some questions about her daily activities before the class started. For
example, what she likes or how she spends her day. Therefore, Reva
might feel comfortable because she knows that the new teachers care
about her. If Reva keeps shy and quiet the new teachers will ask her to
play games that she likes. As a result, Reva might feel better and she will
be ready to interact with her friends. To support the two solutions the new
teachers will also use the third solution which is giving positive words and
stamps to Reva. As a result, Reva will be happy and she can be more
confident. However, there are negative effects that might happen if the
new teachers always give reward to Reva. Reva will depend on their
reward and the other students might be jealous. Thus, new teachers will
only give Reva reward if she can show them some improvements. For
example, Reva finishes her assignment well and gets seventy-five for her
assignment. Therefore, she will get five stamps. She will get five more
stamps tomorrow if she can get a better grade.
In addition, the combination of those three solutions will be useful to
help Reva become confidence and talkative, because these three
solutions support one another. If the new teachers only understand Reva’s
feelings without asking, Reva might be not opened and hesitant to speak
about what is inside her hearts first. In order to make her participate in
class activities, the new teachers make special activities by playing
games. However, sometimes it is useless to only play the same game all
the time since it might make Reva bored; therefore, it will be good if the
15
Maranatha Christian University
new teachers use varieties of games. It will help Reva to keep in a good
mood and be ready for class activities. I am sure that the combination of
these three solutions is effective to help Reva become not shy and quiet
again.
In conclusion, if new teachers use the solutions which I give in this term
paper I believe that new teachers will be able to deal with shy and quiet
students. The student will also understand the material better and interact
with peers better.
16
Maranatha Christian University
BIBLIOGRAPHY
Printed Sources
Brown, H. Douglas. Principles of Language Learning and Teaching. New York:
Addison Wesley Longman, Inc., 2000
Electronic Sources
Arnold, Felicia. “Respect is expected ridicule is rejected”. Helium, Inc. 2010. 10
September 2010
Coles, Bobby. “Boosting Confidence in Students”. Helium, Inc. 2010. 10
September 2010
Crystal, David. “English as a Global Language.”. 2006. 7 September 2010
Heskett, Professor Jim. “How do you Encourage Participation Among Tentative
or Quiet Students?”.13 October 2010
Howard, Gary R. “We can’t teach what we don’t know.” Essays: Second Edition.
Multicultural Education Series, February 2006 <
http://store.tcpress.com/0807746657.shtml>
Pheifer, Todd. “Teaching strategies for helping shy students become more
confident to speak up”. Helium, Inc. 2010. 10 September 2010
Maranatha Christian University
Renée Gilbert, Ph.D. “Teaching Shy Students”. 18 Oktober 2010.
“Teaching Students Who are Shy or Withdrawn”. 2008. 10 September 2010.
Yin Yong Mei and Jang Yu-jing, 2010
Maranatha Christian University