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The Insider’s Guide to Becoming a Rapid E-Learning Pro | Tom Kuhlmann
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Since your goal is to eet the o ga izatio s eeds, ou eed to e p epa ed to tell the o ga izatio
how your efforts have influenced the bottom line. Sometimes its difficult to get the information you need to prove the value of your course, so here are a 5 tips to help you report your contribution and
success in those circumstances.
1. REPORT YOUR CONTRIBUTION
Im surprised at how often people forget to report their results. Let me share a lesson I learned a while a k. I do t a t to sou d
i al, ut usi ess ealit di tates that it s all a out the o e . Whe it all o es do
to it, ou e a li e ite o a sp eadsheet. Talk to any training industry veteran and they will tell you that when it comes time to make cuts, the
training group is usually one of the first to go. Given that scary scenario, you want to ensure that your organization knows your true value.
Do t e af aid to epo t the o k ou do. I usuall do a post-project report in which I collect the available data and do a quick satisfaction survey. Then I forward that on to my boss.
2. BUILD YOUR E-LEARNING COURSES TO REFLECT THE REAL WORLD
Step away from information delivery and make the course performance-based. Make it as pragmatic as possible so that the learners can utilize the skills youre teaching them.
Measuring Training Is Not Always Easy
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The Insider’s Guide to Becoming a Rapid E-Learning Pro | Tom Kuhlmann
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If you expect increased sales, then build the course so that the learners get the information they need to make more sales. Plus, give them an opportunity to practice so that you can provide feedback
relevant to their skill level. If ou uild ou t ai i g to i i eal o ld i te a tio s ou a epo t that ased o ou t ai i g,
e plo ees e e a le to lose a deal a d i ease sales. Ho e e , if the do t get to p a ti e
using the information you give them, you cannot verify that they know how to use it when they get back to work.
3. USE PERFORMANCE METRICS THAT ARE AVAILABLE TO YOU
Ideally, your customer is going to measure before-and-after performance for the course. They start with metrics corresponding to the need for training, and then compare those to the post training
numbers. You want to tie your report to those numbers. F o
e pe ie e, its diffi ult to o tai this i fo atio . If thats the ase, use the data that ou e
t a ki g. Most likel , ou ll ha e so e so t of assess e t as pa t of the ou se. If ou desig ed the course to mimic real world scenarios, its valid to suggest that the users will have similar success at
work. If ou a ot t a k all ou se pa ti ipa ts, the pull a ha dful of use s a d just t a k the . It s ette
tha othi g. Pe so all , I thi k it s easo a le to assu e that if your sample group has a certain rate
of success, it will translate to the entire population. If someone wants to challenge it as a s ie tifi all sou d u
e , the he a hi e a statisti ia o a al st to p o ide a o e detailed report.
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The Insider’s Guide to Becoming a Rapid E-Learning Pro | Tom Kuhlmann
Visit the blog at www.articulate.comrapid-elearning
4. TIE INT O THE CUSTOMER’S SUCCESS
