The standard of deliberation

Table 1 Composition of the jury Notional 20 Actual jury 9–10 9 Sex Men 10–11 Women 7 18–29 Age 6–7 7 30–50 7–8 6 6–7 51+ 3 Occupational group Min 4 AB 3 Min 4 C1 5 C2 Min 4 4 DE Min 4 4 1–2 Employment 2 Farmers managerowner Farm workers 1–2 1 6 Urban 7 Residential district 3–4 3 Rural area 1 6–8 Rural area 2 4 3–4 2 Rural area 3 2–3 Of those in rural areas: 2 Larger settlements in Fens Smaller settlements in Fens 2–3 1 Elsewhere in Fens 5–6 4 1–2 2 Elsewhere outside Fens Time resident in area 3–5 Resident up to 5 years 1 Of those in the Fens Resident 20+ years 3–5 3 2–3 Members of one or more 2 Environmental organisations able conflicts that may result Brown et al., 1995. On the other hand, advocates of representing the public at large appear over-optimistic about the extent to which this is possible with a sample of 16. Some critics recognise this and maintain fur- ther that the inconsistency between a CJ’s recom- mendations and general public opinion represents ‘perhaps the most significant limitation of the CJ model’ Armour, 1996: 184. Crucially, however, achieving such consistency is the wrong objective. The legitimacy — or ‘validation’ — of delibera- tive institutions such as CJs is not grounded in a ‘microcosm of the public’ capturing ‘the voice of the people’ Crosby, 1996; Crosby, in press, nor in them capturing ‘a better reflection’ of public opinion than standard polls. Rather it arises through argument and mutual acknowledgement among the participants Estlund, 1993, 1997; Bohman, 1998. Thus unlike CVM, an assessment of the representativeness of the valuation process is inseparable from an assessment of its content, in this case the competence of the deliberation.

6. The standard of deliberation

In assessing the standard of deliberation in a CJ, two different aspects of ‘competent delibera- tion’ are often confused. A distinction must be drawn between whether untrained jurors are will- ing and able to deliberate competently on com- plex policy questions over 4 days, and whether some or any of the forms of ideal-type delibera- tion are in fact approached. Roughly, it is a divide between the possibility and the actuality of com- petent deliberation. The distinction is not always a clear one, but has didactic value. 6 . 1 . Acti6e participation In addressing the possibility of competent delib- eration, we can state with confidence that the Ely jurors took the process seriously and participated actively. All jurors became more interested in the question facing them as the 4 days progressed. Although their capabilities to master complex in- formation inevitably varied, in general nearly all jurors’ engagement with the question and the process was very strong. This was evidenced, for instance, in the ability of some jurors to remem- ber the small details of what had been said by witnesses several days previously. They were also able to pick up on inconsistencies in witness pre- sentations. For example, in response to a question about its cost, one advocate of a particular option claimed that the option would be ‘largely self- managed’ reducing labour costs. But later the same witness maintained that the option would ‘create significant numbers of jobs’. The advocate had not tried to mislead the Jury; rather the point is that the Jury were able to force the advocate to be more specific about the advantages proposed. Of equal significance to this evidence is the change in attitudes within the advisory group, many of whom had attended Jury hearings as observers in addition to studying the report. While there existed a degree of scepticism among some members of the group before the hearings regarding the ability of lay jurors to deliberate competently on the question facing them, this was entirely absent when the group met following the hearings. The jurors particularly welcomed the time available to give careful consideration to the ques- tions raised. In marked contrast, when asked on the final day after the official end of the Jury to consider allocating a given public expenditure budget among a range of projects including wet Fen creation, the jurors unanimously rejected the exercise as ‘too hurried’ and an ‘insult’ to their earlier careful work. Although this exercise posed a broader question than the jurors had been con- sidering because it invited an ordering of priorities between both ‘environmental’ and ‘non-environ- mental’ objectives, it was in this respect very similar to the questions faced by CVM respon- dents. The point seemed clearly made by the jurors that even with 4 days of hearings allowing them to become relative ‘experts’ on an issue, they still did not have the confidence to tackle a CV survey. In a typical CJ, the commissioning body makes clear to all parties in advance that it will treat the findings and recommendations of the Jury seri- ously, and if it fails to act on them, promises to explain to the jurors why the recommendations have been rejected. A ‘contract’ a token of com- mitment rather than a legally binding document is often signed to that effect. In the Ely Jury, such a ‘contract’ was employed, but it was the advisory group — because there was no commissioning body — which promised to treat the findings of the Jury seriously. Moreover, the contract had made clear that the advisory group had no direct power to act on the Jury’s recommendations. As soon as jurors recalled this powerlessness, they became suspicious, and reiterated their suspicions in the focus group, that the CJ was not a means to the end of making some decision, but an end in itself. Many were unconvinced that the Jury was, or contributed to, real decision-making processes. Moreover, a few witnesses conveyed the impres- sion that some decisions, over whether to fund some of the options, had taken place or would do so regardless of the views of the Jury. This was misleading and unhelpful. Finally, the apathy reg- istered in the focus group towards the Jury report seems related to these problems. The jurors seemed unclear, despite the ‘contract’, about who the report was for, where it would go, and what its purpose was. This relates to the questions of control of the process and trust discussed be- low. It remains unclear how far these problems are particular to the context of the Ely Jury and would be mitigated by a commissioning body with decision-making power. But if the perception of a valuation process as an ‘academic exercise’ triggers a substantial disengagement from the process, then CVM too would appear to be undermined. The problem of respondents not taking a CV questionnaire seriously because they do not believe that it will contribute to a decision-making procedure is widely recognised in the CVM literature. However, that literature concentrates on the ‘realism’ of the scenario presented to respondents, rather than on the rejec- tion of the valuation process per se as being an ‘academic’, implausible means of decision sup- port. 6 . 2 . Deliberation in the Ely Jury First and foremost, we recommend that a reader who wishes to form a judgement about the standard of deliberation in the Ely Jury should begin with a careful study of the Jury’s report Aldred and Jacobs, 1997. As noted above, the report was fully endorsed by all jurors. The en- dorsement was important: the report aimed to show the jurors’ own understanding of the issues and constituted the Jury’s ‘official’ recommenda- tions to local stakeholders. Such a report is the usual principal ‘output’ of a CJ, and for most CJs should be the starting point for an assessment of deliberation. Our comments here are necessarily constrained by space and draw on the transcripts of the Jury proceedings, the report of the proceed- ings endorsed by the jurors, the evaluation ques- tionnaires completed individually by each juror on the final day, the focus group sessions with some jurors conducted one week later, and our direct experience as participants in the process. We believe the Jury’s findings show the care and attention with which the jurors approached the question and offer tentative evidence of con- vergence of views among the jurors over the four days. In particular, we had proposed a number of hypotheses about the nature of deliberation in a CJ Jacobs, 1997: 1. Arguments are couched in terms of the public good, not self-interest. 2. Jurors are exposed to, and engage with, a wide range of points of view, much wider than if their opinion is sought using survey techniques such as CVM. 3. Jurors develop a concern for others and shift their positions towards less self-interested ones, perhaps through mutual trust leading to a sense of ‘community’. In general the Ely Jury lent support to the first two hypotheses. Confirmation of the third hy- pothesis is a difficult task. Certainly some jurors reported having changed their views over the course of the four days, but it remains unclear whether this was the result of genuine delibera- tion. Even if not, there was evidence of increased awareness of ‘community’. Through meeting each other, jurors found that, contrary to expectations generated by the media, citizens with very differ- ent backgrounds and experiences can be reason- able and open-minded. This led some jurors to retreat from their initial positions that had been defined in very oppositional terms. 5 6 . 2 . 1 . Control of the process The picture that strongly emerges is of a CJ which very much became the jurors’ own, shaped by them and developing in ways which we could not and did not wish to control. In particular, both the jurors’ perception of the question facing them and the nature of their deliberation about it moved off in directions that took the Jury beyond direct discussion of the options facing them. The point here is not that the Jury ignored the ques- tion which they did only rarely, but that they approached it in ways that clearly contrast with the kind of scientific enquiry with which environ- mental policy-makers are familiar. For example, the focus group suggested, and the stakeholder observers at the Jury sessions agreed, that the jurors decided early on that the CJ was ‘really about the environment’. The jurors seemed to develop an economyenvironment dis- tinction as a simplifying heuristic to interpret information presented to them. A further ten- dency among jurors to focus on local andor daily concerns as noted above became apparent in the small group sessions, particularly those that were unmoderated. Thus the small group discussions were often centred around the nature of contem- porary food shopping and its impact on farming practices, and nature conservation understood as preservation of higher mammals. The working question facing the jurors was transformed into something like ‘How much does nature conserva- tion matter to us in Ely, day-to-day?’ — rather than ‘At what point should the trade-off between the economic benefits of intensive farming and the demands for conservation be struck?’ Another instance of the jurors’ control of the process is that deliberation, once begun, extended beyond the bounds of the CJ institution. Jurors 5 In this sense, participation in deliberative processes such as CJs may help counter the increasing ‘privatisation’ of social relations in the UK. referred in the focus groups to their active deliber- ation on the ‘rest day’ away from the Jury room between days 3 and 4 of the official agenda. That the CJ process is inevitably open-ended makes it harder, and less appropriate, to pursue the simple question of how far the deliberation ‘during the Jury’ informed decision-making. The focus groups also revealed the extent of delibera- tion after the hearings had finished. One juror noted that his views had altered substantially since the end of the hearings and warned that should he be asked to meet stakeholders to dis- cuss the Jury report, he would disagree with parts of it. 6 . 2 . 2 . Rationality The jurors conceptualise the question facing them, and organise their response, in ways that differ radically from the picture of the rational deliberating agent which many researchers in en- vironmental valuation implicitly employ in insti- tutional design. The picture of the agent that is challenged is not just the narrow idealisation of ‘economic man’ dominant in much orthodox eco- nomics, but the broader idealisation offered by some deliberative theorists — perhaps Haber- masian man. A number of examples illustrate this point. In discussing the employment which might be generated by the four options, the jurors stated that the creation of ten jobs was ‘worthless’ while the creation of 100 jobs was clearly perceived to be valuable. Such judgements pose problems for many standard accounts of rationality. 6 The unusual funding context in the Ely Jury entailed that the different options were not in direct competition with one another — different options appealed to different sources of funding, and in some cases the money was already avail- able to be spent. The budget constraint did not bite over the four options being considered. Yet the Jury rejected option 2, the Fen centre, when they could have afforded this as well as options 1 and 3. In terms of orthodox economics, the Jury chose an interior solution rather than one on the budget line. Assuming that option 2 had non-neg- ative utility for the Jury, their rejection of option 2 was ‘irrational’. The jurors’ use of information presented to them also conflicts with some common accounts of rationality. On these accounts, the jurors ap- pear ‘biased’ towards information that is local daily and place insufficient weight on abstract information. Very detailed non-abstract informa- tion fares little better. Rather than assessing the information that ‘expert’ witnesses presented, the witnesses themselves were assessed. More pre- cisely, experts were assessed on the basis of their sincerity, commitment to their argument, commu- nication skills and the credibility of the institution of which they were a member. For example, the credibility of the option 1 advocate was high because more people had heard of the conserva- tion charity he represented than had heard of the organisations of the other option advocates, and because the option 1 advocate was regarded as an exceptionally charismatic speaker. Although the jurors’ approach to interrogating the knowledge claims of experts and others arguably undermines their ability to make satisfactory decisions on both the mainstream economic and Habermasian accounts of rationality, it does not do so on the Aristotelian account. 7 This encourages citizens to recognise their inability to evaluate certain claims in the absence of specialist training, and concen- trate on discerning on whose authority they can rely for such an evaluation. Thus the question of 6 Orthodox rational choice theory can deal with such prefer- ences by noting that ‘creation of ten jobs’ is not the same alternative when 90 jobs have already been created, than when none have been created. Thus there is no violation of the consistency axioms when ten jobs yield no utility for the chooser, while ten times ten jobs yield positive utility. How- ever the move to re-define apparently identical alternatives as different because of different choice contexts restricts the explanatory power of the theory Sen, 1993, 1995b. A less technical point is that when the jurors said ‘worthless’ they might not have meant precisely that — but this is an interpre- tative problem that equally troubles CVM. 7 Although it goes against the Habermasian account of rationality Habermas, 1987; Kant, 1987, this emphasis on assessing the sources of claims rather than the claims them- selves is a key element of the Aristotelian account Aristotle, Metaphysics. We are grateful to John O’Neill for this point O’Neill, 1993: Ch. 8. the trust of jurors in witnesses and others is central to an understanding of the nature of deliberation. 6 . 2 . 3 . Trust A major finding to emerge from the Ely Jury is that jurors are far from naive about the political processes involved in making decisions about land use. Most jurors arrived on the first day with a high degree of cynicism about our neutrality as ‘organisers’ and about the extent to which their views would be seriously considered. Once they knew that we had no direct decision-making power or influence, and were advised by local stakeholders, the jurors shifted their suspicions to the motives of the stakeholders — ‘they’re all politicians’ — and in particular the uses to which their report would be put. Several examples reveal the jurors developing tactics in an attempt to increase the influence of the Jury’s views on pol- icy-making. A number of jurors strongly in favour of option 1 on conservation grounds wished to construct more ‘economic’ arguments in its favour because arguing for option 1 solely on conserva- tion grounds was perceived as reducing the likeli- hood that the Jury would be taken seriously. Otherwise ‘They stakeholdersdecision-makers will think we’re all eco-warriors. Loonies.’ Also, in developing their final recommendations for op- tion 1 as noted above, many jurors believed that the size of the nature reserve would be bargained down in political negotiations and so argued that the Jury should recommend the largest possible size, even though this was not necessarily its first preference. This pattern of abstaining or not rec- ommending one’s ‘first-best’ choice for strategic reasons was repeated in several other places by some jurors. Lack of trust was also evident in the jurors’ insistence that the body that would distribute funds to farmers under their proposals for option 3 should not be run by government or local government appointees. Finally, in the focus group several jurors aired their suspicions, asking directly ‘What’s it all for?’ and ‘Who are you working for?’ This led to a request for the jurors to present the report in person to the advisory group of stakeholders and policy-makers, rather than through us. There was genuine concern about a ‘waste of money’ if the report was ig- nored. Clearly, lack of trust was a significant factor in the jurors’ desire to take and retain control of the process as discussed above. Commentators have emphasised that CJ and other deliberative means of public participation in decision-making have the potential to ‘rebuild’ the trust of the public in policy-makers. However, evidence from the study suggests that this poten- tial will only be fully realised if a CJ agenda is open and the CJ has genuine decision-making power, or at least, there exists the obligation among policy-makers to justify their actions to a Jury if they choose to ignore its recommenda- tions. Another possibility to emerge from the study is the rebuilding of trust in the other direc- tion: by policy-makers in the public. Deliberative institutions such as the Ely CJ have given policy- makers an insight into the potential of citizens to make careful, informed judgements on complex questions. This could counteract the undoubted lack of confidence of many policy-makers in citi- zens’ decision-making abilities, a doubt that seems to have been encouraged by the generally un- reflective views of citizens reported to policy-mak- ers through market-research methods.

7. Conclusion: the role of citizens’ juries