15-14 Infrastructure Components and Utilities Users Guide
============================================================== Please access the task in the Worklist Application :
============================================================== http:managedHost:managedPortintegrationworklistappfaceshome.jspx
============================================================== EXT_URL
AIAEHNotification
5.
Reload updates to the AIAEHNotifications.xml file. For more information about reloading updates to AIAEHNotifications.xml, see
Building AIA Integration Flows in Oracle Fusion Middleware Developers Guide for Oracle Application Integration Architecture Foundation Pack.
15.4 Disabling Error Notifications
By default, error notification functionality is enabled. You can disable this functionality in AIAConfigurationProperties.xml.
To disable error notifications: 1.
Access AIAConfigurationProperties.xml located in AIA_HOMEaia_ instancesINSTANCE_NAMEAIAMetaDataconfig.
2. Set the EH.INVOKE.NOTIFY property value to false.
3.
Reload updates to AIAConfigurationProperties.xml. For more information about reloading updates to AIAEHNotifications.xml, see
Building AIA Integration Flows in Oracle Fusion Middleware Developers Guide for Oracle Application Integration Architecture Foundation Pack.
When error notification functionality is disabled, the Error Handling Framework does not issue error notification emails, but continues to log errors and assemble fault
messages in the AIA Error Topic.
While error notifications are disabled, the AIA fault message remains available for input in the AIA Error Topic. This enables the Error Handling Framework to support a
fully customized error handling solution.
16
Using the Oracle BPM Worklist 16-1
16
Using the Oracle BPM Worklist
The Oracle BPM Worklist application is a user interface UI that Actor roles, such as integration administrators, and FYI roles, such as customer service representatives
CSRs, can use to access details about AIA ecosystem service errors that have been assigned to them for resolution or for informational purposes only.
This chapter includes the following sections:
■
Section 16.1, Introduction to the Oracle BPM Worklist
■
Section 16.2, How to Enable the Oracle BPM Worklist
■
Section 16.3, How to Use the Oracle BPM Worklist
16.1 Introduction to the Oracle BPM Worklist
The Oracle BPM Worklist application can be used to provide an error console for the Oracle Application Integration Architecture AIA. You can enable this functionality in
AIAConfigurationProperties.xml.
For more information about enabling Oracle BPM Worklist functionality, see Section 16.2, How to Enable the Oracle BPM Worklist.
The Oracle BPM Worklist application is a user interface UI that Actor roles, such as integration administrators, and FYI roles, such as customer service representatives
CSRs, can use to access details about AIA ecosystem service errors that have been assigned to them for resolution or for informational purposes only. Users will not
receive email notifications regarding Oracle BPM Worklist task assignments unless error notifications are enabled.
For more information, see Chapter 15, Using Error Notifications.
Based on their roles, users will be able to interact with the following types of tasks in the Oracle BPM Worklist:
■
Single-approver task Actor roles, such as integration administrators, are assigned single-approver tasks
in the Oracle BPM Worklist. Typically, this role is responsible for taking action to resolve the error and must update the error task with activity and status details.
Therefore, for Actor roles, the Oracle BPM Worklist provides an editable UI.
Note: Oracle BPM Worklist functionality will be accessible even if
you have not enabled it to work with Oracle AIA. However, the Oracle BPM Worklist will not include any AIA-specific error tasks.
16-2 Infrastructure Components and Utilities Users Guide
■
FYI task FYI roles, such as customer service representatives, are assigned FYI tasks in the
Oracle BPM Worklist. Typically, this role only needs a view of information about the status of the errored end-to-end transaction. Therefore, for FYI roles, the Oracle
BPM Worklist provides a display-only UI. The FYI role is not responsible for taking any particular action to resolve the error.
The Oracle BPM Worklist provides the following error details that can assist in the troubleshooting process:
■
EBMID
■
EBMName
■
EBOName
■
Verb Code
■
Business Scope Reference ID
■
Business Scope Reference Instance ID
■
Enterprise Service Name
■
Enterprise Service Operation Name
■
Sender Reference ID
■
Sender Message ID
■
Sender Reference Transaction Code
■
Sender Object Identification ID
■
Context ID
■
EBOID
■
Reporting Date Time
■
Corrective Action
■
Fault Message Code
■
Fault Message Text
■
Severity
■
Stack
■
Faulting Service ID
■
Faulting Service Implementation Code
■
Faulting Service Instance ID
■
B2B Fault Element
■
B2BMReferenceB2BMID
■
B2BMReferenceB2BDocumentTypeDocumentTypeCode
■
B2BMReferenceB2BDocumentTypeDocumentTypeVersion
■
B2BMReferenceSenderTradingPartnerTradingPartnerID
■
B2BMReferenceReceiverTradingPartnerTradingPartnerID
Using the Oracle BPM Worklist 16-3
16.2 How to Enable the Oracle BPM Worklist
