Keystore Configuration Client Aliases

11-32 Oracle Fusion Middleware Administrator’s Guide for Oracle SOA Suite SOA BPEL User Notification or Human Workflow notifications are sent to the correct delivery type email, sms, and so on but to the wrong address. A self-provisioned messaging channel was created by the user in User Messaging Preferences for use in BPEL User Notification or Human Workflow use cases. Note: The User Messaging Preferences UI allows the end user to create his or her own messaging channel for various use cases, but these are not to be used for BPEL User Notification and Human Workflow. Do not use a self-provisioned messaging channel for BPEL User Notification or Human Workflow use cases that is, do not set as Default channel, and do not use in a messaging filter for such use cases. BPEL User Notification and Human Workflow utilize User Messaging Preferences only for the delivery type preference, and the actual address is retrieved from the user profile in the identity management system. Note: Addresses from the user profile in the identity management system are available through User Messaging Preferences using pre-defined channel names, such as Business Email, Business Mobile, Business Phone, Instant Messaging. Use these pre-defined messaging channels instead for BPEL User Notification and Human Workflow use cases. Table 11–26 Cont. Troubleshooting UMS Symptom Possible Causes Solutions Monitoring Oracle User Messaging Service 12-1 12 Monitoring Oracle User Messaging Service This chapter describes how to monitor Oracle User Messaging Service using Oracle Enterprise Manager Fusion Middleware Control. This chapter includes the following topics: ■ Section 12.1, Monitoring Oracle User Messaging Service ■ Section 12.2, Log Files ■ Section 12.3, Metrics and Statistics

12.1 Monitoring Oracle User Messaging Service

You can monitor Oracle User Messaging Service logs and metrics using Oracle Enterprise Manager Fusion Middleware Control. To access this functionality: 1. Go to the Enterprise Manager page for your SOA farm. Figure 12–1 Managing your SOA farm 2. Select Fusion Middleware, SOA, User Messaging Service. 3. Select the server or driver of your choice. If you select a driver, you will see some quick statistics that indicate the state and performance of the driver. If you select a server, you will see a list of associated drivers, in addition to the quick statistics. You can select one of the drivers to view its statistics, or you can click the Configure Driver icon to configure it. For more information on configuring drivers, see Chapter 11, Configuring Oracle User Messaging Service .