LITERATURE REVIEW RESEARCH METHODOLOGY

1.6.2 Innovation 1.6.3 Organization Performance 1.6.4 Influence 1.7 Summary

2. LITERATURE REVIEW

2.1 SMEs Classification 2.1.1 Type of Measurement of SMEs 2.1.2 Role and Important of SMEs to the region 2.1.3 SMEs in the Manufacturing Sector 2.1.4 Benefits of SMEs to Malaysian Government 2.1.5 Problems faced by SMEs 2.1.6 Determinants of SMEs Success 2.1.7 Government Policies 2.1.8 Ministries and Agencies Involved in the Development of Malaysian SMEs 2.2 SME in Innovation 2.3 Technologies Innovation and Organization Effectiveness 2.3.1 Managerial Influence 2.3.2 Organizational Adoption 2.3.3 Adopter Interdependencies 2.3.4 Knowledge Barrier to Adoption 2.4 The Definition of Innovation 2.4.1 Various Definition of Innovation 2.4.2 Product Innovation 2.4.3 Process Innovation 2.4.4 Marketing Innovation 2.4.5 Organizational Innovation 2.4.6 Innovation and Firm Size 2.4.7 Innovation Strategies 2.4.8 Open Innovation 2.4.9 Innovations Model for Small and Medium Industries 19 22 22 23 24 24 30 32 34 39 43 50 56 61 63 66 68 68 70 71 72 76 82 83 87 87 87 89 90 92 ix 2.4.10 The Importance of Innovation for SMEs 2.4.11 Innovation Implementation 2.5 Performance of SMEs 2.5.1 Dimension of Organizational Performance 2.5.2 Manufacturing Performance Measure for SMEs 2.6 Innovation Factors Influencing Performance of Manufacturing Manufacturing SMEs 2.6.1 Innovation importance 2.6.2 Innovation intention 2.6.3 Innovation improvement 2.6.4 Innovation personality 2.7 Theoretical Framework 2.8 Hypothesis 2.9 Summary

3. RESEARCH METHODOLOGY

3.1 Introduction 3.2 Research Design 3.2.1 Research Scope 3.3 Collecting Data 3.3.1 Primary Data 3.3.2 Secondary Data 3.4 Survey Instrument 3.5 Sampling Method 3.6 Pilot Test 3.7 Validity and Reliability 3.8 Research Area 3.9 Population and Sample Plan 3.9.1 Target Population 3.9.2 Population 3.9.3 Probability Random Sampling 3.9.4 Stratified Random Sampling 3.10 Research Instrument 95 99 104 106 108 110 110 111 111 112 112 117 124 125 125 126 126 129 129 129 130 131 131 132 134 137 137 137 139 139 140 x 3.10.1 Introduction 3.10.2 Survey Questionnaire 3.10.3 Data collection Strategies 3.10.3.1 Questionnaire Design 3.11 Procedures of Data Analysis 3.11.1 Quantitative Data Analysis 3.11.1.1 Factor Analysis 3.12 Summary 4.RESULT OF DATA ANALYSIS 4.1 Introduction 4.2 Description of Sample 4.3 Demographic 4.3.1 Particular of Respondent of SMEs in Malaysia 4.4 Descriptive Statistic Result of Company Profile 4.5 Descriptive Statistic Result of Innovation Activities 4.6 Descriptive Statistic Results of SMEs Development 4.7 The innovation importance and Business Performance 4.8 The innovation intention and Business Performance 4.9 The innovation improvement and Business Performance 4.10 The innovation personality and Business Performance 4.11 Factor Analysis for Innovation Variables 4.11.1 Principal Component Analysis-Total Variance Explained 4.11.2 Principal Component Analysis – Rotated Component Matrix 4.12 Correlation analysis 4.13 Summary

5. RESULT AND DISCUSSION