TINJAUAN PUSTAKA
528 Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK), Vol. 5, No. 5, Oktober 2018, hlm. 517-530
pemerintahan yaitu pusat komputer kementerian hasil implementasi tata kelola pada sebuah departemen luar negeri di indonesia. Hasil analisis
organisasi.
kondisi 26 proses dalam siklus ITIL dan pengukuran tingkat capability dari 18 Proses TI dalam COBIT
DAFTAR PUSTAKA
dan hubungannya dengan layanan TI. Memberikan rekomendasi KPI(Ekanata & Girsang, 2015).
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Information
Systems, 18,
https://doi.org/10.1016/j.accinf.2015.04.002 Sedangkan penelitian (Lapihu & Isnanto,
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Management,
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A simple integrated approach. Computers in dikembangkan dari topik penelitian tata kelola TI
ataupun konseptual
model
yang
Behavior, 32, 261 –267. menggunakan berbagai macam metode dan
Human
https://doi.org/10.1016/j.chb.2013.12.019 kombinasi dari beberapa metode. Paling banyak
ditemukan penggunaan metode COBIT. Selain itu, CHI, M., ZHAO, J., GEORGE, J. F., LI, Y., & metode kombinasi antara COBIT, ITIL, ITBSC,
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strategies on relational Dari 34 paper tersebut disintesis menjadi 5
governance
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technology ambidexterity. criteria success factor IT governance, penerapan dan
information
Journal of Information atau evaluasi tata kelola dengan berbagai metode
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EKANATA, A., & GIRSANG, A. S. 2015. berdasarkan future dan limitasi dari masing-masing
sakit. Peluang penelitian
direkomendasikan
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Governance Improvement Based on COBIT untuk penelitian di masa depan adalah pengukuran
and ITIL Framework at Communication ataupun evaluasi tata kelola seharusnya dilakukan
Center Ministry of Foreign Affairs, 2015, 1 –6. secara berkala dan berkelanjutan, sehingga
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