INTRODUCTION 1 LITERATURE REVIEW 5 METHODOLOGY 41 COMPANY BACKGROUND 48

v TABLE OF CONTENT CONTENT PAGE Abstract i Abstrak ii Dedication iii Acknowledgement iv Table of Content v List of Tables x List of Figure xi List of Abbreviations xiii

1.0 INTRODUCTION 1

1.1 Background

1 1.2 Problem Statement 2

1.3 Objectives

3 1.4 Scope of Study 3 1.5 Research methodology 3 1.6 Importance of study 4

1.7 Report Outline

4

2.0 LITERATURE REVIEW 5

2.1 Productivity

5 2.2 Lean Management 6 2.3 Lean Manufacturing 7 2.4 Waste Muda 9 2.5 Lean Tools and Techniques 11 2.5.1 AFSO21 11 2.5.1.1 Value Stream Mapping 11 2.5.1.2 Rapid Improvement Events 11 vi 2.5.1.3 Sort, Straighten, Shine, Standardize, Sustain and Safety 12 2.5.1.4 Standard Work 12 2.5.2 Lean Enterprise Architecture 12 2.5.3 Just-In-Time JIT 13 2.5.4 Kaizen 14 2.5.4.1 Kaizen and Management 14 2.5.5 5S Implementation 15 2.5.5.1 5S Principles: 16 2.5.6 Other Lean Tools and Techniques 17 2.6 Value Stream Mapping 18 2.6.1 VSM Phases 18 2.6.2 VSM tools and techniques 23 2.6.3 Process Activity Mapping 25 2.6.3.1 Types of operation 26 2.6.4 VSM Implementation Journey 27 2.6.4.1 Case Study 1: Partsco 27 2.6.4.2 Case Study 2: ABS STEEL 32 2.6.4.3 Case Study 3: Cottonseed oil Industry, India. 34 2.6.4.4 Case study 4: Telephone Manufacturer. 35 2.7 AdvantagesBenefits of Lean Implementations 36 2.7.1 MIT Lean Aerospace initiative 36 2.7.2 National Institute of Standards and Technology 37 2.7.3 Lathin’s Finding 37 2.7.4 XR Associates Findings 37 2.7.5 Nystuen Findings 38 2.7.6 Freudenberg –NOK 38 2.7.7 Kotelnikov’s Findings 38 2.8 Summary 40

3.0 METHODOLOGY 41

3.1 Strategic Planning of Study 41 3.1.1 Gantt Chart 43 3.2 Data Gathering 43 3.2.1 Primary Source 43 vii 3.2.1.1 Discussion 43 3.2.1.2 Area to Area Value Stream Mapping 43 3.2.1.3 Time Study 45 3.2.1.4 Interview the Personnel 45 3.2.1.5 Development of General Value Stream Mapping 45 3.2.2 Secondary Source 46 3.3 Data Analysis 46 3.4 Kaizen Proposal 47

4.0 COMPANY BACKGROUND 48

4.1 Background 48 4.2 Organization Group Structure 49 4.3 Corporate Information 50 4.4 Main Business 50 4.4.1 Composites Manufacturing 51 4.5 CTRM Process Flow 51 4.5.1 Panel Process Flow 51 4.5.2 Manufacturing Section For One Panel Flow 52 4.6 Summary 53

5.0 RESULT 54