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• Sale of assets and transfer of personnel
• The hand-over process
• Transition process to a replacement service provider
Statement of Requirements—Goods
• Design and performance criteria
• Acceptance testing
• Trade Ins
• Technology, systems and management techniques optional
• Whole of life support optional
8. Quality Requirements MANADATORY
Quality Requirements should detail appropriate quality assurance QA checks to be undertaken by the contractor. This will significantly reduce the contract manager’s need to test or inspect
goods or services provided, which will save time and money.
You are more likely to get goods and services provided at an appropriate standard if the quality requirements:
• are stated clearly; • cite recognised product standards; and
• nominate the appropriate quality assurance level.
The Ministry must undertake to: • assess conformity of the product to the specification; and
• assess the supplier’s compliance to the quality assurance levels. QA levels and standards alone will not ensure the quality requirements. In some circumstances
you may need to set additional testing procedures.
9. Security optional
In more complex specifications requiring security a separate section on security will be required.
10. Training optional
In more complex specifications requiring training of staff a separate section on training will be required.
11. Documentation optional
In more complex specifications further documentation can be added.
12. Implementation Timetable MANADATORY
The Implementation Timetable details the proposed schedule, including commencement date, milestones, completion of deliverables, and a completion date.
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The schedule should refer to specific dates for example, work must commence in the week beginning June 8, 2009, or an elapsed period of time for example, Stage 1 must be completed
within ten working days of the commencement date
13. Glossary optional
In more complex specification a definition of terms used such as the one in this guide may be useful.
14. Attachments optional
If required.
See ANNEX A: Example of a simple specification for services at the end of this Guide.
2. CHECK a Specification
