Analysis and Strategic Planning

4 In the first phase, researchers will be guided by strategic information systems planning methodology proposed Ward and Peppard [1] that will analyze the business environment and environmental analysis of ISIT organizations internal and external advance. In the second stage until the fourth stage, investigators using methodologies BVP. The first stage is intended to get an overview about the state of organization and business processes conducted institution. This stage is part of phase 1 methodology BVP, which is examining the needs of the organization. Input required in this phase is obtained from the vision and mission of the organizations business processes SWCU especially in the areas of academic and information technology. The second phase is intended to find the proposed strategy ISIT that can meet the needs of institution. The results obtained from phase 1 will be input at this stage. The expected result of this second stage is a proposed strategy ISIT in accordance with the needs of institution. In this study, the proposed strategy ISIT will be limited to the potential of ISIT are available at this time SWCU. In the third phase, will be the strategy ISIT with respect to the existing policy rules that will be taken against the policy implementation plan IS IT in the institution. The next stage after making the planned implementation of ISIT is to be applied in the institution. In strategic planning ISIT based on the methodology used Value Information Systems Strategic Planning Be Vissta Planning based on the advantages of strategic planning methodologies of existing information systems [3]. Methodology BVP collects the advantages of information systems strategic planning method of Ward and Peppard, Wetherbe, Martin and Tozer, then compiled into a BVP methodology [6]. The design methodology is based BVP strategic planning activities of ISIT in some ways, that is based on the organizations business plan document. Each data set forth in the organizations business plan interprets as information needs to be met by field ISIT division. Field ISIT division was then conducted an analysis of internal and external conditions in order to determine the ability of its resources and meeting the needs of the business information. The analysis of internal and external systems strategy, management, and information technology are then created for the implementation of priority projects and implementation schedules.

4. Analysis and Strategic Planning

The first stage of the methodology Be Vissta Planning are reviewing and analyzing the organizations business environment, the activities carried out at this stage are the analysis of an organizations external business environment, the organizations internal business environment analysis, analysis of the condition of ISIT external conditions and analysis of ISIT internal institution. Organizations external environment analysis conducted to determine the organizations external environmental conditions, this analysis will be based on assessments of the leaders SWCU to market conditions in the world of education using interview, questionnaire, and the study of literature on related research. Organizations external environment analysis performed with the aim to identify the needs of ISIT SWCU so as to compete with its rivals, especially the external conditions. 5 Figure 3 shows the relationship with the organizations external environment analysis of the needs of ISIT institution. Interview Questionaire Literature Study Five Forces PEST Identification of Business Strength Competitor Identification of External Strength SWCU External Business Environment Analysis Identification of SWCU IS IT Needs Figure 3. Relationship between Organization’s External Environment and ISIT Instituion Needs In this study, the analysis of an organizations external environment is done using two tools which are the analysis of Five Forces and PEST. Five forces analysis using the five forces of external organizations. By using this analysis, it can be identified external things what they are positive or negative that may impactinfluence on business processes in the institution. This analysis also aims to provide an overview of solutions ISIT for the institution. In the analysis of five forces in SWCU very interesting to see who is the customer and suppliers, the customers here are students because they are the users of education services within the institution. While the supplier is also a student because they are sent to be educate in the university environment to produce output as alumni. For productservice substitutes subtitute productsservices are different types of serviceseducation services outside the colleges that offer the same learning methods with lower prices and shorter time to produce graduates that can be used by users of graduates. Based on the five forces analysis, it can be mapped to the needs of ISIT in SWCU, as shown in Table 1. Table 1. The Need for ISIT Based on the Five Forces Analysis Five Forces Factors ISIT Needs A formidable competitor that has a complete information system, interesting programs, and the uniqueness of graduates. - Build a complete information system that integrates all business processes. - Building information systems promotion with attractive multimedia systems. Threat of New Entrans with various advantages such as business strategies and educational programs webomatrix interesting. Increase SWCU webomatrix thus becoming one of the world class university that can compete with other universities. 6 Bargaining Powers of Suppliers and Buyers are able to influence supply, reception, and service to the institution. Building information systems that can connect between UKSW with stakeholders such as the application of Customer Relationship Management CRM and Supply Chain Management SCM that can accommodate the demands of stakeholders. Threat of Subtitute Products Services that provide an alternative education program that is relatively cheaper and faster in terms of the study period. Building information systems that can provide education to stakeholders about the benefits of study at institutions of formal education are much better. The next external environmental analysis organizations PEST analysis is performed on the four factors that may affect the business processes at the institution. These factors are political, economic, social, and technology. Political factors that some government policies and laws on education. As the university is located in the jurisdiction of the Republic of Indonesia, the SWCU also noticed some laws and administrative regulations governing the implementation of education. Economic factors, among others, economic growth in Indonesia tend to be less stable that directly affect how the attitude of the parents who would send their children to college. Social factors closely associated with religious and cultural factors. SWCU as one of the university run by a Christian foundation has the feel of a high religious in any activity on campus. However, beside known as a Christian university, the SWCU is also the option for non-Christian students whereas it could be seen from some students who are Muslim, Buddhist, or Hindu. In terms of culture, SWCU known as Mini Indonesia which can be viewed from various ethnic diversity of the indigenous or ethnic culture from Sabang to Merauke, barely contained in the institution. This suggests that the lost password can be accepted by all societies and ethnic cultures as a college that has good quality. Technology factors, namely, the use of technology is used ranging from administration to teaching and learning, even when it lost password using the technology in terms of promotions and new admissions as a test online and announcement of test results. Development of web 2.0 technologies such as network infrastructure and influence how business processes are performed in the institution. If the first, each business unit using technology separately with each information system, currently all business units in lost password associated with the integrated information system. Based on PEST analysis, it can be mapped to the needs of ISIT in SWCU, as shown in Table 2. Table 2. The Need for ISIT Based on the PEST Analysis PEST Factors ISIT Needs Politics: Government policies, laws, and laws and regulations on education through the Higher Education and Kopertis region VI of academic quality control and program evaluation studies. - Building information systems that can carry out supervision of academic quality. - Build a system which can provide reporting information related to the process of accreditation of courses and extension of the operational program of study based on self-evaluation program of study. 7 Economics: Purchasing power of prospective students to the study plan is relatively low due to the economic conditions are less stable and thus require colleges to study low cost, easily accessible location, and has a scholarship. Building information systems that can provide information about tuition fees, college location, and complete scholarship information. Social: Religious diversity and ethnic cultures throughout Indonesia that make the campus lost password Mini Indonesia provides its own characteristics compared to other colleges. Building information systems that can provide information about the diversity of socio- cultural that can be accessed by the general public so as to attract potential students from diverse backgrounds in the area of Indonesia. Technology: Development of technology and integrated information systems have an impact on the entire organizations business processes. Provision of adequate technology infrastructure so as to support the implementation of information systems at the institution. While the environmental analysis ISIT external organization aims to see the development of the condition of ISIT today that will affect the implementation of ISIT in the institution. In conducting this analysis, the researchers conducted a study of literature from various sources which will see the various developments of ISIT such as: development ISIT for higher education, software development, hardware development, development of database systems, development of communication network and data security, and the development of social networking media social network that will be able to see the benefits of the implementation of ISIT in the institution. Based on the analysis of external conditions ISIT, it can be identified several benefits of the implementation of ISIT in SWCU as shown in Table 3. Table 3. Benefits from Applying ISIT Based on the ISIT External Conditions ISIT External Condition Benefits from applying ISIT - The use of information systems for business processes at the college began to demand. - The continued development of open source software. - The development of technology based on Service Oriented Architecture SOA for web applications. - Internet broadband mobile technology is increasingly used in computer networks. - Data security system start being applied in various information systems. - The development of social networking media along with the increasing use of smartphones. - Facilitate the organizations activities and business processes for integration of all business units within an information system. - Reduce operating costs and maintenance of information systems. - Facilitate the distribution of data and information from each business unit are related and interconnected with information systems. - Facilitate the communication of data and information remotely and improve the efficiency of time and place. - Provides data integrity and security hardware used. - Facilitate the promotion and management of the academic community. 8 The next stage of analysis is the organizations internal business environment analysis was made to have a clear business processes that occur in the SWCU in order to obtain a clear picture of the strategic plan ISIT to meet the needs of the organization. Analysis process is to conduct interviews and questionnaires to the various business units of organizations including the heads of institution. Analysis tool is the organizations internal business environment using the Value Chain Activity. Value chain analysis of activity undertaken to describe the activity of key business processes and supporting business processes of an organization. This analysis also aims to identify and classify the activities that occur in SWCU into two major parts which are the major activities and support activities. The results of this analysis will then be used to identify the needs of ISIT. Value chain activity that occurs in SWCU can be described as in Figure 4. MA IN A C T IVI T IES Promotion and Admissions Education Teaching Research Community Service Graduation Alumni SU PPO R T IN G A C T IVI T IES Human Resource Management Infrastructure Information Technology Management Management of Academic Administration Financial Accounting Management Management of Laboratory Library Management of Healthy Management of Public Administration VALUE ADDED Figure 4. SWCU Value Chain Activity In identifying the application of ISIT in SWCU, they conduct the environmental analysis ISIT internally in SWCU to all available resources ISIT. Resource in question is information systems, information technology, and human resources or management ISIT contained in the institution. The next stage after an analysis of business and ISIT organizations external and internal, that is the proposed solution strategy ISIT which can meet the needs of ISIT in the institution. The results obtained from previous stages of environmental analysis and business ISIT organizations will be input at this stage of the solution strategy proposed ISIT. Then, applications will be mapped according to their respective functions using the matrix Mc Farlan Strategic Grid [6] to determine the priority application to be applied in future SWCU. Future applications of mapping matrix can be seen in Figure 5. 9 - Web Promotion - Promotion - Research - Community Service - Career Center - CRM - SCM - Evaluation of Learning - Performance Assessment Lecturer - Evaluation of Students - Alumni Evaluation - Learning Control - Online Tests - Multimedia FLearn - Libraries - Graduation - Alumni - Human Resources Management - Infrastructure Management - Management of Information Technology - General Administration - Accreditation and Reporting EPSBED - Admissions - Workload Lecturer Strategic High Potential Key Operational Support Figure 5. SWCU Future Applications Portfolio Strategic Grid Based on the applications that have been proposed and mapped in Figure 5, then made a plan implementation ISIT to create a roadmap of priorities that takes into account factors of resources, functions, and complexity of applications that will be implemented in the future. Priority implementation will be based on the quadrant of Mc Farlan Strategic Grid: 1. Priority 1: Applications that are in key operational quadrant. 2. Priority 2: Applications residing in quadrant support. 3. Priority 3: Applications in the strategic quadrant. 4. Priority 4: Applications that are in the quadrant of high potential.

5. Summary

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