t bing 034949 table of content

TABLE OF CONTENT
Page
DECLARATION

i

PREFACE

ii

ACKNOWLEDGEMENT

iii

ABSTRACT

iv

TABLE OF CONTENT

v


OF FIGURES

vii

LIST OF TABLES

viii

LIST OF APPENDICES

ix

CHAPTER I: INTRODUCTION
1.1 Opening Remarks

1

1.2 Background of the Study


1

1.3 Research Questions

3

1.4 Purpose of the Study

4

1.5 Significance of the Study

4

1.6 Scope of the Study

4

1.7 Clarification of the Technical Terms


5

1.8 Organization of the Paper

5

1.9 Closing Remarks

6

CHAPTER II: LITERATURE REVIEW
2.1 Opening Remarks

7

2.2 The Nature of ESP

7

2.3 Types of ESP


9

2.4 Characteristics of ESP

12

2.5 Needs Analysis

13

2.6 In-house Materials

16

2.7 Materials Development for ESP

17

2.8 Language Skills for Tourism Disciplines


22

2.9 ESP Teaching Method

25

2.10 ESP Stakeholders

27

2.11 Closing Remarks

31

LIST

CHAPTER III: METHODOLOGY
3.1 Opening Remarks


32

3.2 Research Site

32

3.3 Research Participants

33

3.4 Research Design and Method

34

3.5 Data Collection Process

35

3.6 Data Collection Techniques


37

3.7 Data Analysis Framework

48

3.8 Validity Issues

39

3.9 Closing Remarks

40

CHAPTER IV: DATA PRESENTATION AND ANALYSIS
4.1 Opening Remarks

41

4.2 Data from Questionnaire


41

4.3 Data from Interview

54

4.4 Data from Document analysis

67

4.5 Closing Remarks

100

CHAPTER V: CONCLUSIONS AND SUGGESTIONS
5.1 Opening Remarks
Conclusions
5.3 Suggestions


102
102
103

BIBLIOGRAPHY

105

APPENDICES

108

5.2

LIST OF FIGURE

Page
Figure 2.1: ESP materials design model (Hutchinson and Waters)

20


Figure 2.2: Factors affecting ESP course design

26