RANCANG BANGUN SISTEM INFORMASI ADMINISTRASI PERHOTELAN PADA NEW CAHAYA HOTEL SIDOARJO

JSIKA Vol. 5, No. 7, Tahun 2016

ISSN 2338-137X

RANCANG BANGUN SISTEM INFORMASI ADMINISTRASI
PERHOTELAN PADA NEW CAHAYA HOTEL SIDOARJO
Moch.Reza Pahlevie 1) Henry Bambang 2) Yoppy Mirza M.3)
Email : 1) askmrezapahlevie@gmail.com, 2)henry@stikom.edu, 3)yoppy@stikom.edu

Abstract

New Cahaya Hotel is a company engaged in the field of tourism as an hotel in Sidoarjo. New Cahaya
Hotel still using manual methods for daily administration, such as reservation, check in, check out, in
house services, and making reports. This recording methods for a company that engaged in services
can be not efficient, for example taking too much time to handling check in registration. It can be risky
too for saving valueable informations. To overcome the problems above, researcher is designing and
implementing an hotel administration information system. The result from this hotel administration
system is hotel administration reporting. So, this system can overcome the company’s administration
problem and give efficient and effective information.
Keywords: information system, hotel administration system reporting

New
Cahaya
Hotel
merupakan
perusahaan yang bergerak dibidang perhotelan.
Perusahaan yang berbasis pada bidang jasa /
pelayanan ini memiliki jumlah kamar sebanyak 35
kamar. Kecepatan pelayanan merupakan salah satu
target utama untuk memberikan kepuasan kepada
pelanggan hotel. Khususnya pada pelayanan
administrasi pada New Cahaya Hotel.
Pada saat ini, proses administrasi pada
New Cahaya Hotel yaitu tamu melakukan
reservasi baik melalui telepon ataupun melalui
direct reservation. Selanjutnya tamu melakukan
check in sesuai dengan tanggal dan waktu yang
telah ditentukan pada saat reservasi. Tamu yang
telah menginap dapat menggunakan fasilitas yang
telah disediakan. Fasilitas yang diberikan kepada
tamu hotel terdapat 2 macam, yaitu free services

dan paid services. Free services meliputi airport
pick up services, welcome drink, dan breakfast
order. Paid services meliputi restaurant,
drugstore, airport shuttle, dan laundry.
Data paid services yang belum terbayar
akan ditagihkan pada saat check out. Runtututan
prosesnya, data tagihan tamu pada paid services,
akan direkap oleh petugas services, kemudian
diberikan kepada petugas front office untuk
dilakukannya night audit. Dari hasil night audit
tersebut akan didapatkan keseluruhan estimasi
total biaya inap yang akan ditagihkan saat check
out.
Pada saat check out petugas front office
mengecek ulang tagihan, sambil menunggu
petugas house keeping untuk mengecek kamar,
apabila ada tambahan tagihan. Setelah selesai

JSIKA Vol. 5, No. 7, Tahun 2016, ISSN 2338-137X

dilakukannya bill settlement, kemudian proses
check out pun selesai.
Proses akhir adalah proses rooms status
maintenance. Proses ini adalah proses perubahan
status kamar mulai dari check out, vacant dirty,
hingga vacant clean. Proses ini adalah proses make
up rooms kamar yang telah dipakai tamu
sebelumnya.
Masalah yang terjadi saat ini yaitu, New
Cahaya Hotel selama dalam menjalankan
administrasi sehari-harinya masih menggunakan
cara manual, misal pencatatan reservasi dan check
in yang lama, sering terjadinya penumpukan
tagihan yang belum terbayar yang berakibat tidak
terbayarnya tagihan tersebut, dan bill settlement
yang memakan waktu lama dalam proses
administrasi dan pengkalkulasiannya.
Berdasarkan permasalahan di atas maka
diperlukan suatu sistem informasi administrasi
penjualan yang mampu mengolah data dan

mempermudah dalam menyusun laporan. Dengan
sistem
informasi
administrasi
perhotelan
diharapkan dapat membantu proses administrasi di
New Cahaya Hotel.
METODE
Software Engineering Body of Knowledge
(SWEBOK)
Menurut John Willey & Sons (2004)
dalam bukunya menuliskan : “SWEBOK
mendeskripsikan pengetahuan secara umum
tentang rekayasa perangkat lunak yang dibagi
kedalam 10 area pengetahuan (Knowledge Areas)
atau disebut KAs.” Software Engineering Body of
Page 1

JSIKA Vol. 5, No. 7, Tahun 2016
Knowledge (SWEBOK) adalah produk dari komite

koordinasi rekayasa perangkat lunak disponsori
oleh IEEE Computer Society. Berikut adalah
penjelasan tentang ruang lingkup pengetahuan
atau yang disebut juga Knowledge Area (KA)
yang digunakan sebagai panduan dalam
mengembangkan aplikasi oleh penulis.
1.Requirement
Tahapan awal dalam membangun
aplikasi, Software Requirements merupakan
sebuah properti yang harus diperlihatkan dengan
bertujuan untuk menyelesaikan permasalahan yang
ada. Menjabarkan bagaimana mengotomatisasikan
sebuah permasalahan sebuah tugas yang dihadapi
oleh pengguna, membantu menganalisis proses
bisnis perusahaan yang telah menggunakan
aplikasi, menganalisis kekurangan yang ada dan
lainnya (John Willey & Sons, 2004). Berikut
penjabaran tentang beberapa tahapan yang ada
pada software requirement:
a. Requirement Elicitation

Tahapan awal dalam pemenuhan software
requirements yang berkonsentrasi pada
beberapa hal, darimana kebutuhan perangkat
lunak itu sendiri dan bagaimana para
pengembangan perangkat lunak dapat
mengumpulkannya.
b. Requirement Analysis
Tahapan ini membahas tentang kegiatan
menganalisis kebutuhan untuk :
i. Mendeteksi
dan
menyelesaikan
permasalahan yang ada pada tiap-tiap
kebutuhan.
ii. Menggali batasan yang ada pada
perangkat lunak dan bagaimana perangkat
lunak tersebut akan berinteraksi dengan
lingkungan.
iii. Menguraikan kebutuhan sistem yang akan
digunakan sebagai kebutuhan perangkat

lunak
c. Requirements spesification
Secara umum specification biasanya mengacu
pada banyaknya jumlah pekerjaan atau
kemampuan perangkat lunak tersebut dalam
mencapai tujuannya, yang secara sistematis
dapat dilihat kembali, dievaluasi dan di terima.
d. Requirement Verification and Validation
Beberapa dokumen requirements di atas
menjadi bahan dari tahapan validasi dan
verifikasi. Kebutuhan verifikasi dan validasi
berpusat pada pemeriksaan kebutuhan dari
dokumen yang meyakinkan bahwa ini
merupakan sistem yang benar. Kebutuhan
yang ada di validasi untuk menjamin bahwa
JSIKA Vol. 5, No. 7, Tahun 2016, ISSN 2338-137X

ISSN 2338-137X
pengembang dari perangkat lunak tersebut
dapat memahami kebutuhan yang akan

dicapai.
2.Desain
Menurut, John Willey dalam bukunya,
Menurut definisi dari IEEE, desain adalah proses
yang menggambarkan arsitektur, komponen, antar
muka, dan karakteristik yang lain dari sistem atau
komponen, serta juga sebagai hasil dari proses
tersebut. (John Willey & Sons, 2004).
3.Construction
Software construction mengacu pada detil
pembuatan dari sebuah pekerjaan, perangkat lunak
yang bermakna melalui kombinasi dari
pengkodean. sebagai pembuatan detail dari suatu
pekerjaan, menciptakan satu perangkat lunak yang
penting yang di kombinasikan dengan code, proses
verifikasi, testing unit, dan testing yang
terintegrasi, serta proses debuging.
Sistem Administrasi
Istilah administrasi berasal dari bahasa
latin yaitu ad dan ministrate yang artinya

pemberian jasa atau bantuan, yang dalam bahasa
inggris disebut Administration artinya to serve,
yaitu melayani dengan sebaik-baiknya. Pengertian
administrasi dapat dibedakan menjadi 2 pengertian
yaitu:
a. Administrasi dalam arti sempit. Menurut
Soewarno
Handayaningrat
mengatakan
“Administrasi secara sempit berasal dari kata
administratie(bahasa Belanda) yaitu meliputi
kegiatan catat-mencatat, surat menyurat,
pembukuan ringan, ketik mengetik, agenda dan
sebagainya
yang
bersifat
teknis
ketatausahaan”(1988:2). Dari definisi tersebut
dapat disimpulkan administrasi dalam arti
sempit merupakan kegiatan ketatausahaan yang

meliputi kegiatan catat mencatat, surat
menyurat, pembukuan dan pengarsipan surat
serta hal-hal lainnya yang dimaksudkan untuk
menyediakan informasi serta mempermudah
memperoleh
informasi
kembali
jika
dibutuhkan.
b. Administrasi dalam arti luas. Menurut The
Liang Gie mengatakan “Administrasi secara
luas adalah seragkaian kegiatan yang dilakukan
oleh sekelompok orang dalam suatu kerjasama
untuk mencapai tujuan tertentu”(1980:9).
Administrasi secara luas dapat disimpulkan
pada dasarnya semua mengandung unsur pokok
yang sama yaitu adanya kegiatan tertentu,
adanya manusia yang melakukan kerjasama
Page 2

JSIKA Vol. 5, No. 7, Tahun 2016

ISSN 2338-137X

serta mencapai tujuan yang telah ditentukan
sebelumnya.
Pendapat lain mengenai administrasi
dikemukakan
oleh
Sondang P. Siagian
mengemukakan “ Administrasi adalah keseluruhan
proses kerjasama antara 2 orang atau lebih yang
didasarkan atas rasionalitas tertentu untuk
mencapai tujuan
yang telah ditentukan
sebelumnya” (1994:3). Berdasarkan uraian dan
definisi tersebut maka dapat diambil kesimpulan
bahwa adminsitrasi adalah seluruh kegiatan yang
dilakukan melalui kerjasama dalam suatu
organisasi berdasarkan rencana yang telah
ditetapkan untuk mencapai tujuan.

STAKEHOLDER

PROSES
BISNIS
Sales
Drugstore
Sales
F&B
Reporting
Laundry
Services
Snack Bar
HK Rooms
Maintenance
HK
Reporting
Monthly
Revenue
Reporting

House
Keeping

Proses Bisnis Berdasarkan Stakeholder

Accountin
g

Berikut ini adalah proses bisnis administrasi
perhotelan pada New Cahaya Hotel.

Operation
al
Manager

PHASE

POLICY
-

8
14

-

14

-

18

-

19

-

20

-

10

-

Managerial
Reporting

21

-

Tabel 1. Proses Bisnis Berdasarkan Stakeholder
STAKEHOLDER

Front
Office

PROSES
BISNIS

PHASE

POLICY

Reservation

1

-

Check In
Create Guest
Folio
Add Detail
Guest Folio

2

-

3

-

Airport
Shuttle
Services

4

9

P9. Pick
up
services
tidak
berbayar(f
ree),
sedangkan
drop off
services
berbayar

Document Flow Sistem Informasi Administrasi
Perhotelan Lama

Berikut ini adalah arus dokumen dari
sistem
lama
yang
telah
diterapkan
sebelumnya. Secara detil alur proses
administrasi hotel lama dapat ditunjukkan
pada Gambar 1
Document Flow Sistem Informasi Administrasi Hotel Saat Ini
Front Office

10

Night Audit

12

-

Check Out

15

-

Check In

Guest Folio
Settlement

17

Welcome
Drink
Breakfast
Order
Restaurant

5
6
7

JSIKA Vol. 5, No. 7, Tahun 2016, ISSN 2338-137X

Breakfast
Order

Welcome /
Evening
Drink

Breakfast Order
List

Welcome/
Evening Drink
List

Restaurant & Drugstore
Sales Report
Restaurant Bill

Occupancy
Report

Drugstore Bill

Log Book
Log Book Log

5

Book

8

Nota Deposit
Reservasi

Laundry
Services

Laporan Kas
Harian
Laundry Report

HK Activity
Report

Guest Bill

Laundry Report
Laundry Bill
Laundry Bill

Laporan Kas
Harian
Occupancy
Report
Daily Revenue
Report

Check Out ?

F&B Guest
Invoice

Night
Audit

Guest Invoice
List

Laporan Kas
Harian

Monthly
Summary
Report

1

9

Drugstore
Sales

Drugstore Bill

9

Check Out

Y

Restaurant BIll

9

Mini Bar &
Rooms Charge
List

2

Restaurant
Sales

F&B Audit
&
Reporting

N
Vacant Dirty
Rooms List

Occupancy
Report

Check Out Book

F&B Guest
Invoice

Restaurant &
Drugstore Sales
Report
Restaurant Bill

Mini Bar &
Rooms
Charge
Reporting

Bill Audit

Mini Bar &
Rooms Charge
List

Monthly
Summary
Report

6

2

FINISH

Vacant Dirty
Rooms List

Drugstore Bill

-

5

HK Rooms
Reporting

6
7
Guest Slip

Phase

Food &
Beverage

13

Airport Shuttle
Services Bill

1

7

3
Mencatat
Data pada
Log Book

Log Book

Laundry Bill

Operational
Manager

Accounting

Data Guest In
House

Airport
Shuttle
Service

Nota Deposit
Check In
Buku Reservasi
Buku Kas Harian

Rooms
Maintenance

Guest Folio
Payment

House Keeping

Data Guest In
House

Registration Form
Guest Slip
Occupancy Report
Buku Kas Harian

Reservation

Guest Bill

Wake Up
Call

Food & Beverage

4
START

Occupancy
Report

4

3

HK Activity
Report

8

.Gambar 1 Document Flow Sistem Informasi
Administrasi Hotel Lama

-

System Flow Sistem Informasi Administrasi
Perhotelan Baru

-

Berikut ini adalah aliran sistem dari
sistem baru yang akan diterapkan pada
perusahaan. Secara detil alur sistem
administrasi hotel baru dapat ditunjukkan pada
Gambar 2.

-

Page 3

JSIKA Vol. 5, No. 7, Tahun 2016

ISSN 2338-137X

System Flow Sistem Informasi Administrasi Hotel
Front Office

Food & Beverage

House Keeping

1
Check In

Guest In
House

Operational
Manager

Accounting

START

2

3

4

5
Rooms

Laundry Services

Check Out
Breakfast
Order

Bill Master

Reservation

Check In
Laundry
Services

Welcome Drink

Laporan Kas Harian
FO
Laporan Kas Harian
F&B

Welcome /
Evening
Drink

Occupancy

Rooms

Laundry
Receipt

Bill Master

Hotel
Guest

Reservation

Reservation receipt

Guest In
House

Reservation receipt

Occupancy Report

Restaurant
Receipt

Airport Shuttle

1

Rooms Check Out
Report

Restaurant Sales

Bill Master

3

Restaurant
Sales

Monthly Revenue
Report

[Get Data Rooms Type]

Managerial
Reporting

Monthly Revenue
Report

Guest in House
Report
Rooms

Occupancy Report

F&B Audit &
Reporting

Daily Transaction
Report

Rooms
Maintenance

Monthly Revenue
Report

F&B Audit

Restaurant &
Drugstore Revenue
Summary Report

Extra Accomodation Type

4

Reservation

4

1.1

[Check Rooms Availability]

Company

8

[S impan Data Reservation]

Reservation

[Get Data Reservation]

[Input Data Reservasi]

Detail
Reservation

5

[S impan Data Detail Reservation]

[Input Data Payment Reservasi]
[P rint Reservation Invoice]

Detail
Reservation

5

[Get Data Detail Reservation]

[Data Rooms A vailable]

Reservation
[S ave Data Extra Accomodation]

[Notifikasi Data Reservasi Tersimpan]
[Notifikasi Data Reservation P ayment Success]

Extra Accomodation

7

Extra Accomodation

12

4
[Get Data Detail Reservation]

5

Detail
Reservation

10

Check In

Check In

[Notifikasi Check In Success]

5

[Get Data Check In]

+

10

[S ave Data Check In]
[Check Pending Guest Folio]

Gambar 2 System Flow Transaksi Pembelian

Reservation

[Get Data Reservation]

[Input Data Check In]
[E xpected Arrival List]

Payment

[S ave Data Payment2]

1.2

[Check In Request]

FINISH

7

[Get Data Extra Accomodation]

[Reservation Invoice]

Drugstore
Receipt

Phase

Guest

9

Monthly Rooms
Graphic Report
Revenue Summary
Report

Rooms

6

[Get Data Extra Accomodation Type]

+

4

Rooms Type
Rooms Status

3

[Get Data Company]

Monthly Occupancy
Graphical Report

Travel agent Invoice
Report

Restaurant
Receipt
Check Out

Group Reservation
Report

Guest Invoice
Report

Laporan Kas Harian
F&B

Bill Hotel

1
2

[Get Data Guest]

Reservation
Report

Drugstore
Receipt

Guest In
House

[Get Data Room S tatus]

[Get Data Rooms]

Drugstore
Sales

Restaurant
Receipt

Occupancy

Drugstore
Sales

Bill Audit

HK Rooms Cleaning
Reporting

Check Out

Bill Master

Airport
Shuttle

Restaurant
Sales

Laundry
Services

Laundry Receipt

Rooms
Check Out
Report

2
Check Out ?

Hotel
Guest

Reservation

Drugstore Sales

Airport Shuttle
Receipt

Occupancy Report

Welcome /
Evening
Drink

Drugstore
Receipt

Breakfast
Order
Airport
Shuttle

Laporan Kas Harian
FO

Rooms
Check Out
Report

Guest In
House

Bill Hotel
Check Out

Breakfast Order

Night Audit

Occupancy

administrasi food & beverage, administrasi house
keeping, monthly revenue reporting, dan
managerial reporting. DFD Level 1 dapat dilihat
pada Gambar dibawah ini.

1.3

4

Check In

Reservation

[Get Data Reservation]

[Input Data Guest Folio]
[Data Pending Guest Folio]

13

Create Guest Folio

[Notifikasi Guest Folio Created]

Guest Folio

[Get Data Guest Folio]

+

13

[S ave Data Guest Folio]

Guest Folio

[Get Data Guest Folio]

13

1.4

[Check Pending Transaction]

[Get Data Detail Guest Folio]
[Data Pending Transaction]

Context Diagram

14

Detail Guest
Folio

14

Detail Guest
Folio

Guest Folio

[S ave Data Detail Guest Folio]

[Input Data Detail Guest Folio]

[Get Data Transaction]
4
Reservation
[Get Data DGF From HK Transaction] SpMg_2983

Add Detail Guest
Folio
[Get Data Reservation]

[Notifikasi Data Detail Guest Folio S aved]

Detail
Reservation
[Get Data DGF From FB]

5

[Get Data Detail Reservation]

+

4

Reservation

SpMg_667

Context diagram sistem informasi
administrasi perhotelan pada New Cahaya Hotel
terdiri dari 5 entitas yaitu bagian front office,
bagian food & beverage, bagian house keeping,
bagian accounting dan operational manager.
Setiap entitas memiliki input kedalam sistem dan
mendapatkan output dari sistem. Agar lebih jelas,
dapat dilihat pada gambar 4 context diagram
dibawah ini.

1.5

Airport Shuttle Service

[Notifikasi Data Airport Shuttle Service Saved]

15

+

[A irport Shuttle Receipt]

[Get Data Reservation]

Airport Shuttle

[Get Data Service Type]
[Get Data Service]

1.6

4

Detail
Reservation

5

SpMg_673
15
Airport Shuttle
[Get Data Airport Shuttle]

[S ave Data Airport Shuttle]
[Input Data Airport Shuttle Service]

27

Service Type

28

Service

[Get Data Detail Reservation]

Reservation

[Get Data Reservation]
[Input Data Wake Up Call]

Detail
Reservation

5

[Get Data Detail Reservation]

Wake Up Call Service
[Notifikasi Data Wake Up Call Service Saved]

16

[S ave Data Wake Up Call]

Wake Up Call
[Get Data Payment]

1.7

[S ave Data Guest Folio]

[Input NA Data Guest Folio]

[S ave Data Detail Guest Folio]
[Get Data Airport Shuttle] 12

[Input NA Data Detail Guest Folio]
[P rint in House Service Schedule Request]

13

[Get Data Detail Reservation]
14
[Get Data Check In]

[P rint Check Out Report Request]

Front Office

Payment

[Get Data Wake Up Call]
[Get Data Reservation]

[P rint Check In Report Request]

[P rint Reservation Report Request]

Night Audit

Guest Folio
Detail Guest
Folio

[Get Data Check Out]

[P rint Daily Guest in House Report Request]

[Get Data Rooms]

15

Airport Shuttle

[Get Data Rooms Type]

[P rint Daily Revenue Report Request]

[Get Data Guest]

[P rint Daily Room Sales Report Request]

16

[Get Data Company]

[P rint Daily Payment Report Request]

[Get Data Extra Accomodation]
[Get Data Retur Payment]

+

[P rint Daily Occupancy Report Request]

Wake Up Call

4

Reservation
Detail
Reservation

5
[Notifikasi NA Data Detail Guest Folio Saved]
[Notifikasi NA Data Guest Folio Saved]
[Check In Report]

10

Check In

[Get Data Overtime]

[Check Out Report]
[Reservation Report]

11

Check Out

[Daily Guest In House Report]
3

[Daily P ayment Report]

Rooms

[Daily Revenue Report]
1

Rooms Type

[In House Service Schedule]
6

Guest

[Daily Room Sales Report]
9

[Daily Occupancy Report]
1.8

4

Reservation

5

Detail
Reservation

[Get Data Reservation]
[Check Data Expected Departure]
[Get Data Detail Reservation]

Company

7

[Input Data Check Out]

Extra Accomodation

33
Check Out

11

[Get Data Check Out]

[E xpected Departure List]

Retur Payment

Check Out
32

[S ave Data Check Out]

[Notifikasi Check Out Success]

+

[S impan Data Overtime]

11

Check Out

32

Overtime

1.9

13

Overtime

Guest Folio

[Get Data Guest Folio]
[Check Guest Folio List Payment]
Print Hotel Bill Request

[S ave Data Detail Guest Folio]

[P rint Payment Invoice Request]

Guest Folio Payment

Detail Guest
Folio

14
[Get Data Detail Guest Folio]

[Guest Folio List P ayment]
[Notifikasi Guest Folio P ayment Success]

Input Data Payment

Detail Guest
Folio

14

[Input Data Payment]

Settlement Bill
Check Guest Folio List Settlement
Print P ayment Invoice Request

Check Guest Folio List Payment

[S ave Data Payment]

+

[P ayment Receipt]

[Get Data Payment]

Input Data Check Out
Check Data Expected Departure

12

Payment

12

Payment

1.10
[Check Guest Folio List Settlement]

Input NA Data Detail Guest Folio

[P rint Hotel Bill Request]

Detail Guest
Folio

13

Guest Folio

14

Detail Guest
Folio

33

Retur Payment

[S ave Data Guest Folio]

[Notifikasi Settlement Success]

[S ave Data Detail Guest Folio]

[Hotel B ill]

Print Reservation Report Request

Guest Folio

14
[Get Data Detail Guest Folio]
Guest Folio Settlement

[Guest Folio List S ettlement]

Print Daily Guest in House Report Request

13
[Get Data Guest Folio]

[S ettlement Bill]

Input NA Data Guest Folio
Print Daily Occupancy Report Request
Print Daily Room Sales Report Request
Print Daily Payment Report Request
Print Daily Revenue Report Request

+

[S impan Data Retur Payment]

Print Check Out Report Request

Front Office

Print Check In Report Request

Gambar 4 DFD Level 1 Administrasi Front Office

Print in House S ervice Schedule Request
Input Data Wake Up Call
Input Data Airport Shuttle Service
Input Data Detail Guest Folio
Check Pending Transaction
Input Data Guest Folio

Input Data Check In
Check In Request

[Get Data WED Guest Log]

Print Reservation Invoice
Input Data Payment Reservasi

SpMg_2868

Input Data Reservasi
Check Pending Guest Folio

[Get Data FB Type]

Check Rooms A vailability

17

[Get Data FB]

[Save Data WE Drink]
[Input Data Welcome Evening Drink Service]

Input Data Laundry Service
Data Rooms Available

[Get Data WE Drink]

Print Laundry Service Receipt Request

Notifikasi Data Reservasi Tersimpan

FB Type

18

FB

24

WE Drink

24

WE Drink

25

Detail WE Drink

25

Detail WE Drink

2.1

[Check Data Guest Log WED]
0

Input S nack Bar Sales

Notifikasi Data Reservation Payment Success

Welcome Evening Drink

[Data Guest Log WED]

Print S nack Bar Sales Receipt

Reservation Invoice

[Save Data Detail WE Drink]

Check Room Status List

Expected A rrival List

Input Data Room Maintenance
Notifikasi Check In S uccess
Data P ending Guest Folio

[Notifikasi Data WE Drink Service Saved]

Print Daily Laundry S ervice Revenue Report

+

Print Daily Snack Bar Sales Report

Notifikasi Guest Folio Created

[Get Data Det ail WE Drink]

Print Daily HK Room Maintenance Report

Data P ending Transaction

House Keeping

Notifikasi Data Detail Guest Folio S aved

Notifikasi Data Laundry Service Saved

Notifikasi Data Airport Shuttle Service Saved

[Get Data Breakfast Guest Log]

Laundry Service Receipt

Airport Shuttle Receipt

Notifikasi Data Snack Bar Sales Saved

Notifikasi Data Wake Up Call Service Saved

SpMg_674

Snack Bar Receipt

Notifikasi NA Data Guest Folio Saved

[Get Data FB Type]

Data Room Status List

Notifikasi NA Data Detail Guest Folio Saved

17

Notifikasi Data Room Maintenance Saved

In House Service Schedule

Daily Laundry Service Revenue Report

Sistem Informasi Administrasi Perhotelan

Check In Report

[Get Data FB]

Daily Snack Bar Sales Report

Check Out Report

FB Type

18

FB

36

Breakfast Menu

Daily HK Room Maintenance Report

Reservation Report

Daily Drugstore Sales Report

Daily Guest In House Report

[Check Data Guest Log BO]

Daily Drugstore Transaction Report

Daily Revenue Report

2.2

Daily Restaurant Sales Report

Daily Payment Report

Daily Restaurant Transaction Report
Breakfast Order List

Daily Room Sales Report

Daily Welcome Evening Drink Report

Daily Occupancy Report

[Get Data Breakfast menu]
22
Breakfast

[Input Data Breakfast Order]
[Save Data Breakfast]

Drugstore S ales Receipt

Expected Departure List

Notif Data Drugstore Sales Saved

Notifikasi Check Out Success

Restaurant Sales Receipt

Guest Folio List Payment

Breakfast Order

[Data Guest Log BO]

Notif Data Restaurant Sales Saved

Notifikasi Guest Folio Payment Success

+

Notifikasi S ettlement Success

[Save Data Detail Breakfast]

[Notifikasi Data Breakfast Order Tersimpan]

Data Guest Log BO

22

Breakfast

23

Detail Breakfast

[Get Data Breakfast]

Notifikasi Data Breakfast Order Tersimpan

Payment Receipt
Guest Folio List Settlement

Notifikasi Data WE Drink Service Saved

+

Data Guest Log WED

[Get Data Det ail Breakf ast]

23

Detail Breakfast

Hotel Bill

[Get Data Restaurant Sales Guest Log]
[Get Data FB Type]

17

FB Type

18

FB

SpMg_2870

2.3
19
[Input Data Restaurant Sales]

[Notif Dat a Rest aurant Sales Saved]

[GetSales
Data Type
FB]

[Get Data Sales Type]
20

[Print Restaurant Sales Receipt]

Print Monthly Accomodation Revenue Report

FB Sales

[Save Data FB Sales]
Restaurant Sales

[Save Data Detail FB Sales]

21

Detail FB Sales

[Get Data Det ail FB Sales]

21

Detail FB Sales

20

FB Sales

Print Monthly Ariport Shuttle Revenue Report
Check Data Guest Log WED
Print Monthly Restaurant Sales Report

[Restaurant Sales Receipt]

Input Data Welcome Evening Drink Service

Print Monthly Drugstore Sales Revenue Report

+

Check Data Guest Log BO
Input Data Breakfast Order

Print Monthly Other Income Report
Print Monthly Hotel Revenue S ummary Report

[Get Data FB Sales]

Food & Beverage

Input Data Restaurant Sales
Print Restaurant Sales Receipt

Monthly Accomodation Revenue Report
Accounting

Food & Beverage

[Get Data FB]

Print Daily Welcome Evening Drink Report
Print B reakfast Order List

Print Daily Restaurant Transaction Report
Monthly Hotel Revenue Summary Report
Print Daily Restaurant Sales Report

[Get Data Sales Type]
[Drugstore Sales Receipt]

Print Daily Drugstore Transaction Report

FB

19

Sales Type

Drugstore Sales

Print Daily Drugstore Sales Report

[Notif Dat a Drugstore Sales Saved]

Print A nnual Occupancy Report

+

Print A nnual Revenue Report
Operational
Manager

FB Type

18

[Print Drugstore Sales Receipt ]

Monthly Drugstore Sales Revenue Report
Monthly Other Income Report

[Get Data FB Type]

[Input Data Drugstore Sales]

Print Drugstore Sales Receipt

Monthly Restaurant S ales Revenue Report

17

2.4

Input Data Drugstore Sales

Monthly Airport Shuttle Revenue Report

Annual Occupancy Report

20
[Save Data FB Sales]
[Get Data FB Sales]

FB Sales

21
[Get Data Det ail FB Sales]
[Save Data Detail FB Sales]

Detail FB Sales

20
21

FB Sales
Detail FB Sales

[Get Data Drugstore Sales Guest Log]

Annual Revenue Report

SpMg_2869
2.5

Gambar 3 Context Diagram

17

FB Type

[Get Data FB Type]

[Print Daily Welcome Evening Drink Report]

18
[Print Breakfast Order List]

FB

[Get Data FB]

[Print Daily Rest aurant Transaction Report]

22

[Get Data Breakfast]

Breakfast

[Print Daily Rest aurant Sales Report]
23

[Print Daily Drugstore Transaction Report]

Detail Breakfast

[Get Data Det ail Breakf ast]

Data Flow Diagram(DFD)
DFD adalah breakdown dari Context
Diagram yang berisi urutan proses yang terdapat
pada Sistem Informasi Administrasi Perhotelan
pada New Cahaya Hotel. Proses dibagi menjadi 5
sub proses yaitu proses administrasi front office,

JSIKA Vol. 5, No. 7, Tahun 2016, ISSN 2338-137X

[Print Daily Drugstore Sales Report ]
[Daily Welcome Evening Drink Report]

FB Reporting

[Get Data Det ail WE Drink]

[Breakfast Order List]
[Daily Restaurant Transaction Report ]

WE Drink
Detail WE Drink

20

FB Sales

[Get Data Restaurant Sales]

[Daily Restaurant Sales Report]

[Get Data Det ail Restaurant Sales]

[Daily Drugstore Sales Report]
[Daily Drugstore Transact ion Report]

24
25

[Get Data WE Drink]

+

21

Detail FB Sales

20

FB Sales

21

Detail FB Sales

[Get Data Drugstore Sales]
[Get Data Det ail Drugst ore Sales]

Gambar 5 DFD Level 1 Administrasi Food &
Beverages

Page 4

JSIKA Vol. 5, No. 7, Tahun 2016

ISSN 2338-137X
Relation_365

[Get Data Laundry Gues t Log]

27

Payment

Rooms Maintenance

[Get Data Service]

3.1

[Input Data Laundry Service]

ID_Company
Nama_Company

Service Type

28

Service

29

Laundry

Guest

ID_RM
Tanggal_RM
From_Status
To_Status
Relation_351

[Print Laundry Service Rec eipt Request]
29

Laundry

[Get Data Laundry]

Reservation

Rooms Status

Laundry Service

[Notifikasi Data Laundry Service Saved]

30

Detail Laundry

30

Detail Laundry

+

[Get Data Detail Laundry]

ID_RES
TGL_RES
Totalcost_RES
Status_GL
Path_GL
Jenis_RES
Status_RES

Relation_326

ID_RStatus
Nama_RStatus

[Save Data Detail Laundry]

[Laundry Service Rec eipt]

Relation_343

[Get Data SnackBar Sales Gues t Log]

34

Snac k Bar

[Save Data Snack Bar]

[Input Snack Bar Sales]

34

Snac k Bar

35

Detail Snack Bar

Detail Guest Folio

Relation_348

Check Out

ID_WUC
Jam_WUC
Notes_WUC

[Get Data Service]

[Get Data Service Type]

27

Service Type

Relation_358

Detail WE Drink

3.3
SpMg _1013

[Save Data Room Maintenance]

HK Rooms
Maintenance

31

[Save Data Rooms ]

3

Rooms

Relation_372Relation_368

Relation_367

FBSales

Relation_328

ID_SB
Tgl_SB
Total_SB
Status_SB

Laundry_Service

[Get Data Laundry]
[Print Daily Snac k Bar Sales Report]
[Get Data Detail Laundry]

29

Laundry

30

Detail Laundry

ID_DSB
Jumlah_DSB
Harga_DSB
Subtotal_DSB

Relation_338

Detail_Laundry_Services

Relation_373

ID_LS
Tgl_inLS
Total_LS
Status_Bayar_LS

Extra Accomodation

Relation_340

ID_EA
Jumlah_EA
Harga_EA
Subtotal_EA

Detail_Breakfast

ID_DLS
Jumlah_DLS
Harga_DLS
Subtotal_DLS

Jabatan

Relation_345

ID_DBO
Jumlah_DBO

Relation_324

Relation_330

Extra Accomodation Type

ID_BM
Day

Relation_335
Relation_334

ID_EAType
Nama_EAType
Harga_EAType

Relation_329

ID_DFBS
Jumlah_DFBS
Harga_DFBS
Subtotal_DFBS

Breakfast Menu

3.4

Relation_341

ID_Jabatan
Nama_Jabatan
Relation_336

Detail_FBSales

[Print Daily Laundry Service Revenue Report]

Relation_339

Detail Snackbar

Relation_371

ID_FBS
Tanggal_FBS
NoMeja_FBS
Total_FBS
Disc_FBS
DiscN_FBS
TotalNett_FBS
Status_FBS

Relation_333

ID_Service
Nama_Service
Harga_Service

Relation_342

Relation_370

FB
ID_FB
Nama_FB
Harga_FB

FB Type
ID_FBType
Nama_FBType

+

[Notifikasi Data Room Maintenance Saved]

Service

ID_AS
TGL_AS
Maskapai
Terminal
Flight Time
Shuttle_Time
Cost_AS
Status_Bayar_AS

Room M aintenance
Relation_337

[Data Room Status List]

Relation_374

Relation_375
Relation_369

Relation_366

ID_BO
Tglinput_BO
Time_BO

Relation_362

ID_DGF
Tipe_DGF
Tgl_DGF
Nilai_DGF
OP_DGF

SnackBar

Relation_357

Relation_331

ID_OT
TGL_OT
Nilai_OT

Relation_354

Relation_356

Breakfast

ID_DWED
Jumlah_DWED

[Get Data Rooms Log]
[Chec k Room Status Lis t]
[Input Data Room Maintenance]

Relation_361

ID_DR
TGL_CIN_DR
TGL_COUT_DR
NIGHTS
P_Adult
P_Child
Roomcost_DR
Cost_DR
DiscP_DR
DiscN_DR
Subtotal_DR
Status_DR

WE Drink
ID_WED
Tgl_WED
Status_WED

[Snack Bar Receipt]

House Keeping

Relation_349

ID_CO
TGL_CO
Wake Up Call

[Notifikasi Data Snack Bar Sales Saved]

Detail_Reservation

Relation_347

Relation_359

Relation_327

ID_ST
Nama_ST

Airport_Shuttle

Relation_350

Overtime

Check In

[Get Data Detail Snack Bar]
28
Service

Service_Type
Relation_346

Relation_353

35
Detail Snack Bar
[Save Data Detail Snac k Bar]

+

Guest Folio

ID_Rooms

ID_CI
TGL_CI

[Print Snack Bar Sales Receipt]

Relation_360

ID_GF
TGLOP_GF
TGLCL_GF
Status_GF

Rooms
Relation_325

[Get Data Snack Bar]
Snac kBar Sales

ID_RP
Tgl_RP
Nilai_RP
Relation_352

Relation_355

Rooms Type
ID_RT
Nama_RT
Harga_RT
Kapasitas

SpMg _2890
3.2

Retur_Payment

ID_Guest
Nama_Guest
Alamat_Guest
NoTelp_Guest
IDType
NOID_Guest
JK_Guest
Birthdate_Guest
Birthcity_Guest

Relation_344

[Save Data Laundry]

Relation_363

ID_Payment
Tgl_Payment
Type_Payment
Nilai_Payment

Company

SpMg _1025
[Get Data Service Type]

Karyawan
ID_Karyawan
Nama_Karyawan
Alamat
No_Telp
Password

Sales Type
ID_Sales
Nama_Sales

[Print Daily HK Room Maintenanc e Report]
[Get Data Snack Bar]

HK Reporting
[Daily Snac k Bar Sales Report]

[Get data Detail Snac k Bar]

34

Snac k Bar

35

Detail Snack Bar

Gambar 9 CDM

[Daily Laundry Service Revenue Report]
31

+

Room M aintenance

[Get Data Room Maintenanc e]

[Daily HK Room Maintenanc e Report]

PDM (Physical Data Model)
Gambar 6 DFD Level 1 Administrasi House
Keeping
4.1
Print Monthly
Accomodation
Revenue Report

[Monthly Accomodation Revenue Report]

[Print Monthly Restaurant Sales Report]

[Get Data Accomodation]
SpMg _2915

4.2

[Monthly Restaurant Sales Revenue Report]

Print Monthly
Restaurant Sales
Revenue Report

[Get Data Restaurant Revenue]
SpMg _2916

4.3
[Print Monthly Drug store Sales Revenue Report]

Print Monthly
Drug store Sales
Revenue Report

[Monthly Drug store Sales Revenue Report]

[Get Data Drugstore Revenue]
SpMg _2917

Accounting
4.4
[Print Monthly Ariport Shuttle Revenue Report]

15
Airport Shuttle
Print Monthly
Airport Shuttle[Get Data Airport Shuttle Revenue]
Revenue Report

[Monthly Airport Shuttle Revenue Report]

PDM (Physical Data Model)
menjabarkan secara detil kerangka rancangan
struktur basis data yang dirancang untuk suatu
aplikasi. Physical Data Model (PDM)
merupakan hasil dari Conseptual Data Model
yang menggambarkan relasi antar basis data
yang ada. Dimana pada PDM tergambar
secara jelas tabel – tabel penyusun basis data
beserta field – field yang terdapat pada setiap
tabel, sebagaimana terlihat pada Gambar 10
ID_RES = ID_RES

PAYMENT

[Monthly Other Income Report]

[Get Data Other Income]
SpMg _2919

integer
varchar(10)
timestamp
varchar(30)
varchar(30)

ROOMS_STATUS

[Get Data M onthly Hotel Revenue]
SpMg _675

Gambar 7 DFD Level 0 Monthly Revenue
Reporting

ID_RSTATUS
NAMA_RSTATUS

ID_ROOM S = ID_ROOMS

ID_RT = ID_RT

varchar(10)
varchar(30)
integer
integer

WAKE_UP_CALL

[Annual Occupancy Report]

ID_WUC
ID_DR
JAM_WUC
NOTES_WUC

Operational
Manag er

integer
integer
timestamp
varchar(70)

DETAIL_WE_DRINK
ID_DWE D
ID_WED
ID_FB
JUMLAH_DWED

integer
integer
varchar(10)
integer

varchar(10)
varchar(10)
timestamp
integer
smallint
varchar(30)
varchar(30)
varchar(30)

Print Annual
Revenue Report

varchar(10)
varchar(10)
varchar(10)

[Annual Revenue Report]

[Get Data Revenue OM]
SpMg _1031

SERVICE_TYPE
ID_ST
NAMA_ST

varchar(10)
varchar(10)
varchar(30)

ID_GF
ID_GUEST
ID_RES
TGLOP_GF
TGLCL_GF
STATUS_GF

varchar(10)
varchar(10)
varchar(10)
date
date
varchar(10)

varchar(10)
varchar(30)

ID_ST = ID_ST

AIRPORT_SHUTTLE
ID_AS
ID_DR
ID_DGF
TGL_AS
MASKAPAI
TERMINAL
FLIGHT_TIME
SHUTTLE_TIME
COST_AS
STATUS_BAYAR_AS

ID_DGF = ID_DGF

ID_GF = ID_GF

ID_GUEST = ID_GUEST

WE_DRINK
ID_WED
ID_DR
TGL_WED
STATUS_WED

integer
integer
date
varchar(30)

ID_WED = ID_W ED

varchar(10)
varchar(10)
varchar(30)
integer

BREAKFAST_MENU
ID_BM
ID_FB
DAY

ID_DGF = ID_DGF

varchar(10)
integer
integer
SERVICE
date
varchar(30)
varchar(10)
ID_AS = ID_AS ID_SERVICE
varchar(30)
ID_ST
varchar(10)
DETAIL_GUE ST_FOLIO
timestamp
ID_AS
varchar(10)
timestamp
ID_DGF
integer
NAMA_SERVICE
varchar(30)
integer
ID_GF
varchar(10)
HARGA_SERVICE
integer
DETAIL_RES ERVATION
OVERTIME
varchar(30)
ID_GUEST
varchar(10)
ID_DR
integer
ID_OT
integer
TIPE_DGF
varchar(30)
ID_RES
varchar(10) ID_DR = ID_DRID_DR
integer
TGL_DGF
date
ID_GUEST
varchar(10)
ID_DGF
integer
NILAI_DGF
integer
ID_ROOM S = ID_ROOMS
ID_DGF
integer
TGL_OT
date ID_DGF = ID_DGFOP_DGF
varchar(30)
ID_SERVICE = ID_SERVICE
ID_ROOMS
varchar(10)
NILAI_OT integer
CHECK_IN
T
date
ID_DR = ID_DR
ID_CI
integer
TGL_COUT_DR
date
ID_DR
integer
CHECK_OUT
ID_DGF = ID_DGF
NIGHTS
integer
ID_DGF = ID_DGF
TGL_CI timestamp
ID_DR = ID_DR
DETAIL_SNA CKBAR
ID_CO
integer ID_DR = ID_DR
P_ADULT
integer
SNACKBAR
ID_DSB
integer ID_SERVICE = ID_SERVICE
ID_DR
integer
P_CHILD
integer
ID_SB
varchar(10)
ID_DGF = ID_DGF
ID_SERVICE
varchar(10)
ID_DR = ID_DR
TGL_CO timestamp
ROOMCOST_DR
integer
ID_DR
integer
ID_DR = ID_DR
ID_SB
varchar(10)
COST_DR
integer
ID_DGF = ID_DGF
ID_DGF
integer
ID_SB = ID_SBJUMLAH_DSB
ID_DR = ID_DR
integer
DISCP_DR
integer
TGL_SB
date
HARGA_DSB
integer
DISCN_DR
integer
TOTAL_SB
integer
ID_DR = ID_DR
SUBTOTAL_DSB
integer
SUBTOTAL_DR
integer
STATUS_SB varchar(30)
ID_DR = ID_DR
STATUS_DR
integer

ID_ROOMS
ID_RT
ID_RSTATUS

ID_FB
ID_FBTYPE
NAMA_FB
HARGA_FB
ID_FBT YPE = ID_FBTYPE
varchar(10)
varchar(30)

FB_TYP E
ID_FBTYPE
NAMA_FBTYPE

integer
integer
date
integer

ID_GUEST = ID_GUEST

ID_RES = ID_RES

ID_GUEST = ID_GUEST
ID_RES = ID_RES

EXTRA_ACCOMODATION

ID_DR = ID_DR ID_DR = ID_DR

BREAKFAST
ID_BO
ID_DR
TGLINPUT_B O
TIME_BO

FB
ID_FB = ID_F B

5.2
[Print Annual Revenue Report]

ID_DGF = ID_DGF

GUEST_FOLIO

ROOMS

5.1

[Get Data Occupancy OM ]
SpMg _1044

varchar(10)
varchar(10)
varchar(50)
varchar(50)
varchar(30)
varchar(30)
varchar(30)
varchar(10)
date
varchar(30)

RESERVATION

ROOMS_TYPE

Print Annual
Occupancy Report

varchar(10)
varchar(30)

ID_RES
ID_GUEST
TGL_RE S
TOTATLCOST_RES
ID_RST AT US = ID_RST ATUS
STATUS_GL
PATH_GL
JENIS_RES
STATUS_RES

ID_RT
NAMA_RT
HARGA_RT
KAPASITAS

[Print Annual Occupancy Report]

ID_RP
ID_DGF
TGL_RP
NILAI_RP

GUEST
ID_GUEST
ID_COMPANY
NAMA_GUEST
ALAMAT_GUEST
NOTELP_GUEST
IDTYPE
NOID_GUEST
JK_GUE ST
BIRTHDATE_GUEST
BIRTHCITY_GUEST

ID_COMPANY = ID_COMPANY

ID_GUEST = ID_GUEST

Print Hotel
Revenue
Summary Report

[Monthly Hotel Revenue Summary Report]

varchar(10)
integer
varchar(10)
timestamp
varchar(30)
integer

RETUR_PAYMENT

ROOMS_MAINTENANCE
ID_RM
ID_ROOMS
TANGGAL_RM
FROM_S TATUS
TO_STATUS

4.6
[Print Monthly Hotel Revenue Summary Report]

ID_PAYMENT
ID_DGF
ID_RES
TGL_PA YMENT
TYPE_PAYMENT
NILAI_PAYMENT

COMPANY
ID_COMPANY
varchar(10)
NAMA_COMPANY
varchar(30)

4.5
Print Monthly
Other Income
Report

[Print Monthly Other Income Report]

varchar(10)
integer
date
timestamp
ID_BO = ID_BO

ID_FB = ID_F B

DETAIL_BRE AKFAST

ID_DBO
ID_BO
ID_FB
JUMLAH_DBO

integer
varchar(10)
varchar(10)
integer

FBSALE S
ID_FBS
ID_SALES
ID_DR
ID_DGF
TGL_FBS
NOMEJA_FBS
TOTAL_FBS
DISC_FBS
DISCN_FBS
TOTALNETT_FBS
STATUS_FBS

varchar(10)
varchar(10)
integer
integer
date
varchar(10)
integer
integer
integer
integer
varchar(30)

ID_EA
integer
ID_DGF = ID_DGF
ID_EATYPE
varchar(10)
ID_DR
integer
ID_DGF
integer
JUMLAH_EA
integer
HARGA_EA
integer
SUBTOTAL_EA
integer

LAUNDRY_SERVICE
ID_LS
ID_DR
ID_DGF
TGL_INLS
TOTAL_LS
STATUS_BAYAR_LS

varchar(10)
integer
integer
date
integer
varchar(30)

DETAIL_LAUNDRY_SERVICES

ID_LS = ID_LS

ID_FB = ID_F B
ID_FB = ID_F B

integer
varchar(10)
varchar(10)
integer
integer
integer

integer
varchar(10)
varchar(10)
integer
integer
integer

EXTRA_ACCOMODATION_TYPE

ID_SALES = ID_SALES

ID_EATYPE
NAMA_EATYPE
HARGA_EATYPE

ID_EAT YPE = ID_EATYPE

varchar(10)
varchar(30)
integer
KARYAWAN
ID_KARYAWAN
ID_JABATAN
NAMA_KARYAWAN
ALAMAT
NO_TELP
PASSWORD

DETAIL_FBSALES
ID_DFBS
ID_FBS
ID_FB
JUMLAH_DFBS
HARGA_DFBS
SUBTOTAL_DFBS

ID_DLS
ID_SERVICE
ID_LS
JUMLAH_DLS
HARGA_DLS
SUBTOTAL_DLS

ID_FBS = ID_FBS

SALES_TYPE
ID_SALES
NAMA_SALES

varchar(10)
varchar(30)

JABATAN
ID_JABATAN
NAMA_JABATAN

varchar(10)
varchar(30)

varchar(10)
varchar(10)
varchar(50)
varchar(50)
varchar(30)
varchar(30)

ID_JABAT AN = ID_JABAT AN

Gambar 10 PDM
Gambar 8 DFD Level 0 Managerial Reporting
CDM (Conceptual Data Model)
CDM (Conseptual Data Model) merupakan
struktur basis data dibuat. Pada CDM
digambarkan hubungan antara basis data yang satu
dengan basis data yang lainnya. Dimana basis data
yang ada saling terhubung. Gambaran CDM ini
dapat dilihat pada Gambar 9

JSIKA Vol. 5, No. 7, Tahun 2016, ISSN 2338-137X

Desain Input Output (IO)
Desain Master Guest
Form Master Guest digunakan oleh petugas
front office untuk menginputkan data tamu yang
menginap di hotel. Desain Master Guest dapat
dilihat pada Gambar 11.

Page 5

JSIKA Vol. 5, No. 7, Tahun 2016

ISSN 2338-137X

Master Guest

Add Data

ID
Guest

Nama Guest

Company

Alamat

Kota

No Hp

No KTP

Action
Edit

Del

Edit

Del

Edit

Del

Gambar 11 Desain Master Guest
Desain Form Reservasi
Form Reservasi digunakan untuk mencatat
reservasi kamar yang dipesan oleh tamu yang akan
menginap di hotel. Desain Form Reservasi dapat
dilihat pada Gambar 12

Gambar 14 Revenue Report

Reservation
Room
ID Reservation

Enter Text

Room No

Enter Text

Rooms Type

Enter Text

From

Dd-mm-yyyy

Person

Enter Text

Extra Bed

Enter Text

To
Adult

Days

Dd-mm-yyyy
Enter Text

Child

Extra Person
Enter Text
______________________________________________________________________________________________________________________________________
Guest
Name

Enter Text

City

Enter Text

Birthdate

Enter Text

Company

Enter Text

Search

New Guest

______________________________________________________________________________________________________________________________________
Settlement

Gambar 15 Annual Occupancy Report

Nights
Price / Nights
Total Accomodation
Extra Bed
Extra Person
____________________________________________________ +
Total
______________________________________________________________________________________________________________________________________
Save

Cancel

Gambar 12 Desain Form Reservasi
Rancangan Interface Input Output (IO)
Rancangan Interface Input/Output adalah
rancangan
antar
muka
yang
akan
diimplementasikan pada Sistem Informasi
Administrasi Perhotelan. Desain rancangan
interface dapat dilihat pada Gambar 13.

KESIMPULAN
Setelah dilakukan analisis, perancangan
dan pembuatan aplikasi, maka tugas akhir yang
berjudul “Rancang Bangun Sistem Informasi
Administrasi Perhotelan pada New Cahaya Hotel”
dapat disimpulkan sebagai berikut: rancang
bangun Sistem Informasi Administrasi Perhotelan
yang dibuat telah sesuai dengan kebutuhan
pengguna pada New Cahaya Hotel.
DAFTAR PUSTAKA
Gie, The Liang. 1989. Materi Pokok Etika
Administrasi Pemerintahan. Jakarta:
Universitas Terbuka, Depdikbud.
Handayaningrat, Soewarno. 1988. Administrasi
Pemerintahan dalam Pembangunan
Nasional. Jakarta: Haji Masagung.

Gambar 13 Interface
HASIL DAN PEMBAHASAN
Tampilan Hasil Laporan
Tampilan laporan merupakan tampilan yang
digunakan untuk mengetahui tingkat occupancy,
room sales, F&B sales dan Services.

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John Willey & Sons. 2004. IEEE. Guide to the
Software Egineering Body of
Knowledge : SWEBOK A Project of
the IEEE Computer Society. England:
John Willey & Sons.Inc
Siagian,

Soendang P.
Kepemimpinan
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Soenarno, Adi. 2006. Front Office Management.
Yogyakarta: Andi Offset.

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