Slide PSI411 Chapter 9

Chapter 9
Performance Management and
Appraisal

Bias Sukma Putra
(2014021010) (MGT)
Syahda Faturahmalia
(2014021012) (MGT)
Aruneysha
(2012021019)(PSI)

The
performan
ce
Appraisal
Process

Why Should
Do The
Appraising?
Performanc

e
Manageme
nt
Basic Concepts In
Performance Management
and Appraisal

Defining
The
Employee’s
Goals and
Performanc
e
Standards

Why
Appraisal
Performanc
e?


The
Importance
of
Continuous
Feedback

Performanc
e
Manageme
nt Defined

Talent
Management:
Basing
Appraisal
Standards On
Required
Competencies

HR In

Practice:
How To Set
Effective
Goals

Defining The
Employee’s Goals
and Performance
Standards

The Role Of
Job
Description

Peer
Appraisal

360Degree
Feedback


Appraisal
By
Subordinat
es

Rating
Committee
s

Why
Should Do
The
Appraising
?

Self-Rating

Hal
290-330


Paired
Comparis
on
Method
Appraisa
l in
Practice
Mixed
Standard
Scales

Techniques
For
Appraising
Performanc
e
Computerize
d and Web
Based
Performance

Appraisal

Critical
Incident
Method
Force
Distributio
n Method

Graphic
Rating
Scale
Method

Narrati
ve
Forms

Alternatio
n Ranking

Method
Manageme
nt By
Objectives

Behaviorally
Anchored
Rating
Scales
(BARS)
Electronic
Performan
ce
Monitorin
g

Behaviorally
Anchored Rating
Scales (BARS)


Research
Insight

Advantage

Hal 331332

Unclear
Standar
ds

Dealing With
Appraisal
Problems And
Interviews
Potential
Appraisal
Problems

Halo

Effect

Recency
Effects

Leniency Or
Strictness

Bias

Central Tendency

HAL
330331
Guidelines for Effective
Appraisals

1. Know
the
performanc

e appraisal
problems
2. Use the
right
appraisal
tool
3. Keep a
diary

4. Get
agreeme
nt on a
plan
5.
Ensure
fairness

HAL
332


Appraisals and the law
• The court concluded that the
practive was ilegal because :
1. The firm based the
appraisals on
subjective supervisory
obset vations .
2. I didn’t
administer and
score the appraisals
in a standardized
fashion .
3. Two of the three
supervisory
evaluators did not
have daily contact
with the employees

Hal 332335

Types Of
Appraisal
Interviews

How To
Conduct The
Appraisal
Interview

Managing
The
Appraisal
Interview

How To Handle
A Defenive
Subordinate

How To Handle
A Formal
Written Warning

Realistic
Appraisals
How To Criticize
A Subordinate

Using
Information
Technology to
Support
Performance
Management

Performanc
e
Managemen
t vs
Performanc
e Appraisal

Performance
Management

Hal 335336

Hal 337

1.
Mengidentifikas
i profil tenaga
kerja
( kompetisi,
pengetahuan,sif
at,danpengalam
an )

2. Memikirkan
semua tugas
( merekrut, dsb)

Talent
Management
Practices And
Employee
Appraisal

5. Mengintegrasika
kegiatan manajemen
bakat yg mendasari
( perencanaan,
merekrut,
mengembangkan,
menilai, dan
kompensasi
karyawan ) .

3. Selalu
menggunakan
profil yg sam untuk
merumuskan
rencana prekrutan
karyawan . Co
seleksi
,pelatihan
,penilaian
4. Aktif mengelola
karyawan yg
berbeda
Perekrutan,
seleksi,
pengembangan,
dan manfaat

Hal 337

Appraising and
Actively Managing
Employees

How To Segment
Employees

Hal 337

Segmenting and
Actively Managing
Employees in
Practice