Manufacturing Performance Evaluation Tool for Malaysian Automotive Small and Medium-sized Enterprises.

International Journal of Business and Management Science (IJBMS)

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http://www.safaworld.org/ijbms/index.htm

International Journal of Business & Management Science
PRINT: ISSN 1837-6614; ONLINE: ISSN 1985-692X

A 21 Century Journal of Business and Management Science

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Editorial Focus
The International Journal of Business and Management Science (IJBMS) (Print: ISSN 1837-6614; Online: 1985-692X) is a double-blind peer-reviewed semiannual journal. Generally the
journal publishes the articles that expand knowledge on business and management issues. Business Complexity and Performance Management were the two of the top ten problems of
20th century management. In the 21st century, overcoming such problems seem to be challenging to educators and practitioners. Do educators and practitioners
agree on which management skills are required for success in the 21st century? These all issues call for substantial research to achieve a very modern sustainable
business era of the global economy. IJBMS intends to focus on the business and management issues with the vision of sustainable competitiveness along with

scientific evidences. The quantitative approach for analyzing a research problem is promoted by IJBMS.
Review Policy
The journal follows a 2-stage review system which ensures quality assurance process for academic publication. A manuscript is provided with edit-suggestions at
the first stage by an editor before the review process. Once a manuscript is ready in all aspects of IJBMS's requirements, the manuscript is sent out for a
double-blind review. The reviewed manuscript is examined by chief editor and author is notified the decision on publication accordingly. The standard process of
publication is followed onward this stage. Please click here to more about submission procedure.

Accepted manuscript implies that the respective author(s) will be listed on the Guest Reviewer Section (GRS) after being evaluated by the editorial board. The proposed potential reviewers
by the authors also will be listed on the GRS being evaluated similarly.
IJBMS is published in July and December regularly with irregular special issues. Each issue of IJBMS includes full length research paper, review paper, research or methodological note, short
communication, book review and case studies.

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Contents

Vol 1.1 2008
Vol 1.2 2008
Vol 2.1 2009
Vol 2.2 2009

News
Call for paper
Visit: www.safaworld.org/ajare
About AJOARE:

The Asian Journal of Agriculture and Resource
Economics (AJOARE) is an avenue for publishing
research works that relates to the agricultural
and resource economics issues in the region. The

journal covers only the Asian region including
Asia Pacific with a view of sharing research
background
and
scope.
We
encourage
contributors to submit their manuscripts dealing
with agriculture and resource economics issues
of the developing economies and partially
relevant to developed economies as well. A
manuscript that focuses on a research area
(country or region) which is considered
developed economy are not appreciated for
publication in AJOARE.

You can contribute by writing a publishable letter to chief editor
with regards to any articles published in the previous issues with
your views, comments and criticism. Click here to learn more...
Contact:

Mohammad Safa
Chief Editor
School of Integrative of Systems
University of Queensland, Australia
Email: [email protected]

Vol 3.1 2010
Vol 3.2 2010
Vol 4.1 2011

Click here for Language Editing
Service (LES)

Vol 4.2 2011
Vol 5.1 2012
Click here to learn more about the Standardized Acceptance Factor
Average (SAFA) which is used by the journal for decision (accept or
reject)

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Copyright © 2020 Society for Alliance, Fidelity & Advancement. Last modified: 12/19/15. All Rights Reserved

13/02/2016 11:19

Editors

http://www.safaworld.org/ijbms/Editors.htm

International Journal of Business & Management Science
PRINT: ISSN 1837-6614; ONLINE: ISSN 1985-692X

A 21 Century Journal of Business and Management Science

Editorial board
Chief Editor
Mohammad Samaun Safa
University of Queensland, Australia
Editors
Abdul Naveed Tariq
Al Akhawayn University Ifrane, Morocco

Arif Hassan
International Islamic University Malaysia, Malaysia
Badrul Hisham Kamaruddin
MARA University of Technology, Malaysia
Besnik Krasniqi
Staffordshire University, United Kingdom
Geetha Subramaniam
MARA University of Technology, Malaysia
Huson Joher Ali Ahmed
Curtin University of Technology, Malaysia
Jan Vang-Lauridsen
Lund University, Denmark
Jens Mueller
Waikato University and IQEF, New Zeeland

Mamoru Obayashi
Senshu University, Japan
Michael L. Pettus
Milliken University, United States of America
Mohand-Said Oukil

King Fahd University of Petroleum and Minerals, Saudi
Arabia
Mohd Noor Mohd Shariff
University Utara Malaysia, Malaysia
Mohd Rasid Bin Hussin
MARA University of Technology, Malaysia
Ooi Keng Boon
University Tunku Abdul Rahman, Malaysia
Rasmus Lema
University of Sussex, United Kingdom
Sanne Lehman
Copenhagen Business School, Denmark
Santhi Raghavan
Open University Malaysia, Malaysia
T. Ramaya
Universiti Sains Malaysia, Malaysia

Kavita Singh
Delhi University, India
Copyright © 2009 Society for Alliance, Fidelity & Advancement. Last modified: 12/17/15. All Rights Reserved


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International Journal of Business and Management Science (IJBMS)

1 of 1

http://www.safaworld.org/ijbms/v3n2.htm

International Journal of Business & Management Science
PRINT: ISSN 1837-6614; ONLINE: ISSN 1985-692X

A 21 Century Journal of Business and Management Science

Vol 1.1 | Vol 1.2 | Vol 2.1 | Vol 2.2 | Vol 3.1 | Vol 3.2 | Vol 4.1 | Vol 4.2 | Vol 5.1 | Vol 5.2
Volume 3 Number 2
(For subscribing individual article, click here to send your request with the respective title)


The Effects of SRM Capability on Supply Management Performance
Supplier relationship management (SRM) connects the firm’s supply organization to the external supplier network. Firms aim to increase firm competitiveness by exploiting the synergy of
mutual business activities with the suppliers. To increase the effectiveness of SRM the drivers of performance need to be examined and regular monitoring of the success of SRM is required.
This study examines the effects of SRM capability on monitoring and measuring supply management performance. The supply management performance is divided into monitoring of
non-financial measurements measuring supply management’s internal service ability and into financial measurements measuring supply management’s monetary impact on firm’s overall results.
The effects were tested using survey data collected from 100 Finnish firms. The results indicated that the SRM capability has a positive effect on monitoring of supply management
performance. Moreover, it was found that the effect of capability is more powerful on non-financial measurements than on financial measurements.

Adoption of Biometric Technology in Online Applications
This paper aims to determine the factors that influence the users’ intention to use biometric technology in online applications. A questionnaire survey was conducted among internet users in
Malaysia. Results demonstrate that the highest predictive power for intention to use is perceived credibility, followed by perceived ease of use, personal innovativeness, perceived risk towards
new technology and computer self-efficacy. Perceived usefulness was found to be insignificant on intention to use. The results provide significant insights on the various factors that affect the
adoption of biometric technology in Malaysia, which also might be applicable to other developing countries as well. By discovering and understanding the important determinants of biometric
technology in online applications, appropriate strategies can be planned and implemented to increase the acceptance of this technology as a better security measure to customers.

The Impact of Supply Chain Operational Capabilities on Business Performance of Small and Medium Enterprises in Malaysia: A Preliminary Analysis
This study determines the underlying determinants of supply chain operational capabilities (SCOC) and empirically tests a framework that can be used to identify the relationship among those
determinants and business performance with special emphasis on small and medium enterprises (SMEs) in Malaysia. The study is based on a quantitative approach using a questionnaire
survey from 135 Malaysian manufacturing SMEs. The empirical findings provide evidence on the relationship between structural and technological capability with business performance. However,
it was found that there was no support on the impact of logistical capability on business performance. The most critical limitation of this study was its narrow focus on the manufacturing

sector in Malaysian SMEs, thus, preventing the generalisation to other sectors and also to other countries that may gain the benefits from the responsiveness of SCOC. This study might offer
several practical implications which could have some practical values for SMEs’ practitioners and managers particularly in Malaysia.

The Adoption of Online Banking in Malaysia: An Empirical Analysis
Although millions of dollars have been spent in developing online banking infrastructures, findings revealed that consumers have yet to adopt the systems in spite of their availability and
convenience. As such, the paper aims to investigate the factors that affect the adoption of online banking in Malaysia. Using a self-administered questionnaire, 231 online banking services
users were tested. The finding of the study indicated that social influences, perceived usefulness, trust, perceived ease of use were positively associated with the intention to adopt online
banking. Interestingly, social influences are found to be the most influential factors, contradicting with many past studies. However perceived financial cost and perceived security risk were
found insignificant in this study. The results provide valuable information for both bankers and policy makers especially when formulating online banking marketing strategies.

Manufacturing Performance Evaluation Tool for Malaysian Automotive Small and Medium-sized Enterprises
This study is aimed to develop a manufacturing performance evaluation tool for Malaysian automotive SMEs. The performance criteria were identified and adapted from literature study. A
survey was conducted to Malaysia automotive SMEs in matching the criteria with the industry practices. Finally, five factors with a total of 25 dimensions are proposed as the manufacturing
performance criteria. Analytical Hierarchy Process (AHP) approach was applied in developing manufacturing performance evaluation tool for Malaysian automotive SMEs. A software-based tool is
subsequently developed using PHP and MySQL. Two case studies were conducted to validate the tool. The tool hopefully will enable and assist Malaysian automotive SMEs in their efforts to
continually improve their manufacturing performance so as to become more effective and competitive. The tool could also identify the strengths and weaknesses that indicate where and how
improvements need to be made. It provides the direction to practice continuous improvement towards achieving excellence.

Integrated Vendor-Buyer Production and Inventory Policy: A Critical Review
Tough competition in the current global economy has been forcing vendors to collaborate with buyers in managing their material flows to achieve a higher level of customer satisfaction.

Integrated production and inventory policies between vendors and buyers could provide significant operational cost savings. Despite its potential saving, however, no up-to-date review which
provides a picture of how far such integration has been achieved. Therefore, this study fulfils this need by presenting a thorough literature survey on integrated vendor-buyer (IVB) production
and inventory policy based on supply chain structure, uncertainty factors, transportation issues and coordination mechanisms aspects. Two areas of IVB, namely the Joint Economic Lot Sizing
Problem (JELSP) and the Economic Lot and Delivery-Scheduling Problem (ELDSP) are covered. The review reveals that significant gaps between current research and real industrial problems are
found. The majority of previous works tend to oversimplify industrial practices in the concerned aspects. Hence, potential works to be addressed in future studies are proposed to bring those
areas closer to real life industrial problems.

An Exploratory Study on Leadership in a Semiconductor Manufacturing Firm’s Performance
Top management leadership is considered one of the most important principles of TQM due to its assumed relationship with customer satisfaction. However, the evidence for which TQM factors
like leadership contributes most to the improved organizational performance is not yet conclusive, and sometimes contradictory. Few studies have been carried out on the systemic affects of
leadership practices on engineering project performance in Malaysian manufacturing firms. Hence, the purpose of this paper is to study the impact of leadership towards engineering project
performance in a semiconductor manufacturing firm. The study involves analyzing the influence of a set of leader traits, values and behaviours that are extracted from the TQM philosophy
within the organization. The findings identify the conditions, culture and environment whereby effective performance is influenced by effective leadership within this organization. This study is
useful for engineers, managers and researchers as it provides insights on the specific factors that require adequate attention to ensure effective engineering project performance.

A Framework for Human Resource Management in the Knowledge Economy: Building Intellectual Capital and Innovative Capability
The business environment is experiencing rapid advancements in technology which are driven by firms’ capacity to innovate. Firms depend on their innovative capabilities to gain competitive
advantage. Innovation is driven by knowledge in organizations, and knowledge resides in individuals. Knowledge needs to be effectively acquired, shared, and applied for the benefit of
organizations. Hence, the issue is on how to facilitate knowledge exchange among organizational members in order to help build an organization’s innovative capability. The purpose of this
paper is to propose a framework capturing how a firm’s people management strategies influence organizational learning and the firm’s capacity for knowledge management. The framework also
captures how a firm’s knowledge management capacity positively relates to its intellectual capital, which in turn has a positive influence on its innovative capability.

Copyright © 2009 Society for Alliance, Fidelity & Advancement. Last modified: 12/17/15. All Rights Reserved

13/02/2016 11:27

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