THE IMPACT OF SERVICE QUALITY AND ADVERTISEMENT ON CUSTOMER SAVING DECISION AT BTN PADANG.

THE IMPACT OF SERVICE QUALITY ANI)
AD\'IIRTISEMENT ON CUSTOMER
SAVING DECISION AT BTN PADANG

0515202r

]ITd.NAGEMENT DEPARTNANT

ECONO!trCS F.{CULTY
.{NDAL,4^S

UNIi'ERSITY

Pldarg. Ausust 2010

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