Key Lessons M ulti-Stakeholder ICT4D Partnerships – Key Lessons and Priority Areas

3 8 Agreements, maintaining progress, and evaluating and showcasing outcomes – could be dovetailed with the different stages of the W SIS process. Tying the programme closely to the schedule of the Summit would afford delegates and observers an opportunity to learn directly from these partnership experiences. A draft Road Map for integrating a strategic programme of pioneer, results-based, multi-stakeholder ICT4D partnerships with the W SIS process is shown in FIGURE 6 . The Road Map identifies the linkages between the strategic programme and the wider, official, adoption of partnerships within the W SIS.

3.2 M ulti-Stakeholder ICT4D Partnerships – Key Lessons and Priority Areas

The six case-studies in Section 3 were selected to demonstrate both the breadth of multi- stakeholder ICT4D partnerships currently in operation and to provide examples of how the multi-stakeholder approach is being interpreted and applied to address some of the more pressing ICT4D challenges. The studies highlighted some key lessons and priority areas for further investigation, as follows:

3.2.1 Key Lessons

Key lessons from the case-studies include: the importance of taking a strategic approach to developing design parameters for a partnership such as through reference to the DO I Dynamic Development framework and finding partners able to contribute the necessary ‘mix’ of resources and competencies, in particular to ensure the long-term sustainability of ICT interventions; the importance of business partners understanding their commercial case for entering the partnership, be that reputation, local knowledge, testing of new products and services, or viable financial rates of return; and recognition by the public sector that to reach poor communities living in remote locations there may be a need for subsidies for private investors and or concessional rates for network access. Recommendation 3 W e recommend that the GKP, W SIS Secretariat and the Summit sponsors combine their efforts to co-ordinate and resource a specific programme of highly visible, results-based, multi- stakeholder ICT4D partnerships, strategically chosen to target those areas of ICT4D that persist as unresolved challenges, and for which other, more conventional approaches to ICT design and implementation have so far failed to deliver. The programme should integrate closely with the dual-Summit format of the W SIS thereby harnessing its development potential. STREAM I Partnership Case-Studies STREAM II Strategic Partnerships W SIS Dual-Summit Format • Identify existing ICT4D partnership case-studies • Introduce Road Map for pioneer ICT4D partnerships Prep Com II Feb 2003 • Synthesise case-study lessons • Identify remaining ICT4D challenges • Identify persistent ICT4D challenges • Build capacity of partnership brokers Prep Com III Sept 2003 • Broker Partnering Agreements • Showcase existing case-studies W SIS I Geneva, Dec 2003 • Implement Partnering Agreements • Track and evaluate • Benchmark best practice in ICT4D Partnerships • Show-case results of strategic ICT4D partnerships W SIS II Tunis 2005 • Ratify Partnering Agreements

3.2.2 Priority Areas