Institutional Repository | Satya Wacana Christian University: Final Report on The Role of Secretary in Assisting The Leader in PT. Tripilar Betonmas Salatiga
FINAL REPORT ON
THE ROLE OF SECRETARY IN ASSISTING THE LEADER
IN PT. TRIPILAR BETONMAS
SALATIGA
Submitted in Partial Fulfillment of
The Requirements for
The Degree of “Ahli Madya”
BY:
TITI WIDYANINGRUM
NIM: 3111001
ENGLISH DEPARTMENT
SATYA WACANA CHRISTIAN UNIVERSITY
SALATIGA
2015
i
ACKNOWLEDGEMENT
The writer says great thanks to those who helped the writer in preparing this observation
report:
1. Allah SWT, who always bless the writer every time.
2. My family, especially my parents who supported the writer during studying in Satya
Wacana Christian University
3. Dra. Ristyanti Prasetijo, MBA, as former head of School of Foreign Language Satya
Wacana Salatiga, that has been providing support during studying in Satya Wacana
Christian University.
4. Victoria U Palupi, S.Pd., MA-ELT, as head of English Department Satya Wacana
Christian University.
5. Esriaty Sega Kendenan, M.Hum, as the advisor who always be patient in giving
instructions and advice to the writer during the writing process of observation report.
6. All teachers and staffs in Satya Wacana Christian University.
7. PT. Tripilar Betonmas that has given the permission to did observation and interview.
8. Mss Faridha who helped the writer in doing an interview.
9. Adi Asep Sunarya who always give love and support to the writer.
10. Ristya Hapsari, the writer’s best partner during my study in Satya Wacana Christian
University, as well as Novita Wulandari and Aldila Eka, who always accompany the
writer wrote this observation report despite they come from different faculties.
11. Brainsick Familia the writer’s another family.
This observation report can not be completed without your support and help. Thank you for
all that you've given to help the completion of this task.
Salatiga, 17th April 2015
Titi Widyaningrum
iii
BRIEF SUMMARY
The writer did observation about the work of a secretary in PT. Tripilar Betonmas
Salatiga on 16th March 2015. Secretary is a person who assists the task of leader. A secretary
has to always be ready to help the task of leadership.Sometimes leadership task is not done as
it should be because of lack of attention to the things that are not real details apart from the
leader task. The writer will analyze that almost all of the roles of secretary in PT. Tripilar
Betonmas are match with the theories. As an example, one of scretary’s task is as an
intermediary between the leader and other employees. She also arranges the leader’s schedule
and prepare everything he needs for an important meeting. But there is a bit mismatch
between what the writer observed and the theory she learnt before. Secretary at PT. Tripilar
Betonmas does not have its own authority in managing other employees.
iv
TABLE OF CONTENTS
TITLE PAGE...................................................................................................................... i
APPROVAL PAGE........................................................................................................... ii
ACKNOWLEDGEMENT................................................................................................. iii
BRIEF SUMMARY........................................................................................................... iv
TABLE OF CONTENTS.................................................................................................... v
CHAPTER I: INTRODUCTION....................................................................................... 1
1.1. Place and Time of Observation and Interview...................................................... 1
1.2. Company Profile..................................................................................................... 1
1.3. Interviewee Profil................................................................................................... 1
CHAPTER II: THEORETICAL REVIEW........................................................................ 2
2.1. Definition of Secretary.......................................................................................... 2
2.2. Task of Secretary................................................................................................... 2
2.3. Types of Secretary................................................................................................. 3
CHAPTER III: ANALYSIS............................................................................................... 5
3.1. Description.............................................................................................................5
3.1.1. The Compatibility between the Observation and Theories......................... 5
3.1.2. The Mismatch between the Observation and the Theories.........................5
3.1.3. The Pattern of Secretary of PT. Tripilar Betonmas.....................................6
3.1.4. The Reason of Mismatch Between the Observation and The Theories........6
3.2. The Role of English...............................................................................................7
3.2.1. The Role of English for Secretary in PT. Tripilar Betonmas......................7
3.2.2. The Types of English used by Secretary in PT. Tripilar Betonmas............7
v
3.2.3. The Problems of Using English in PT. Tripilar Betonmas..........................7
3.3. Reflection.............................................................................................................. 8
3.3.1. The Strength and Weaknesses of Doing the Observations......................... 8
3.3.2. What the Writer Learnt from this Observation........................................... 8
CHAPTER IV: CONCLUSION AND SUGGESTIONS................................................. 9
4.1. Conclusion............................................................................................................. 9
4.2. Suggestion............................................................................................................. 9
REFERENCES....................................................................................................................10
APPENDIX......................................................................................................................... 11
vi
THE ROLE OF SECRETARY IN ASSISTING THE LEADER
IN PT. TRIPILAR BETONMAS
SALATIGA
Submitted in Partial Fulfillment of
The Requirements for
The Degree of “Ahli Madya”
BY:
TITI WIDYANINGRUM
NIM: 3111001
ENGLISH DEPARTMENT
SATYA WACANA CHRISTIAN UNIVERSITY
SALATIGA
2015
i
ACKNOWLEDGEMENT
The writer says great thanks to those who helped the writer in preparing this observation
report:
1. Allah SWT, who always bless the writer every time.
2. My family, especially my parents who supported the writer during studying in Satya
Wacana Christian University
3. Dra. Ristyanti Prasetijo, MBA, as former head of School of Foreign Language Satya
Wacana Salatiga, that has been providing support during studying in Satya Wacana
Christian University.
4. Victoria U Palupi, S.Pd., MA-ELT, as head of English Department Satya Wacana
Christian University.
5. Esriaty Sega Kendenan, M.Hum, as the advisor who always be patient in giving
instructions and advice to the writer during the writing process of observation report.
6. All teachers and staffs in Satya Wacana Christian University.
7. PT. Tripilar Betonmas that has given the permission to did observation and interview.
8. Mss Faridha who helped the writer in doing an interview.
9. Adi Asep Sunarya who always give love and support to the writer.
10. Ristya Hapsari, the writer’s best partner during my study in Satya Wacana Christian
University, as well as Novita Wulandari and Aldila Eka, who always accompany the
writer wrote this observation report despite they come from different faculties.
11. Brainsick Familia the writer’s another family.
This observation report can not be completed without your support and help. Thank you for
all that you've given to help the completion of this task.
Salatiga, 17th April 2015
Titi Widyaningrum
iii
BRIEF SUMMARY
The writer did observation about the work of a secretary in PT. Tripilar Betonmas
Salatiga on 16th March 2015. Secretary is a person who assists the task of leader. A secretary
has to always be ready to help the task of leadership.Sometimes leadership task is not done as
it should be because of lack of attention to the things that are not real details apart from the
leader task. The writer will analyze that almost all of the roles of secretary in PT. Tripilar
Betonmas are match with the theories. As an example, one of scretary’s task is as an
intermediary between the leader and other employees. She also arranges the leader’s schedule
and prepare everything he needs for an important meeting. But there is a bit mismatch
between what the writer observed and the theory she learnt before. Secretary at PT. Tripilar
Betonmas does not have its own authority in managing other employees.
iv
TABLE OF CONTENTS
TITLE PAGE...................................................................................................................... i
APPROVAL PAGE........................................................................................................... ii
ACKNOWLEDGEMENT................................................................................................. iii
BRIEF SUMMARY........................................................................................................... iv
TABLE OF CONTENTS.................................................................................................... v
CHAPTER I: INTRODUCTION....................................................................................... 1
1.1. Place and Time of Observation and Interview...................................................... 1
1.2. Company Profile..................................................................................................... 1
1.3. Interviewee Profil................................................................................................... 1
CHAPTER II: THEORETICAL REVIEW........................................................................ 2
2.1. Definition of Secretary.......................................................................................... 2
2.2. Task of Secretary................................................................................................... 2
2.3. Types of Secretary................................................................................................. 3
CHAPTER III: ANALYSIS............................................................................................... 5
3.1. Description.............................................................................................................5
3.1.1. The Compatibility between the Observation and Theories......................... 5
3.1.2. The Mismatch between the Observation and the Theories.........................5
3.1.3. The Pattern of Secretary of PT. Tripilar Betonmas.....................................6
3.1.4. The Reason of Mismatch Between the Observation and The Theories........6
3.2. The Role of English...............................................................................................7
3.2.1. The Role of English for Secretary in PT. Tripilar Betonmas......................7
3.2.2. The Types of English used by Secretary in PT. Tripilar Betonmas............7
v
3.2.3. The Problems of Using English in PT. Tripilar Betonmas..........................7
3.3. Reflection.............................................................................................................. 8
3.3.1. The Strength and Weaknesses of Doing the Observations......................... 8
3.3.2. What the Writer Learnt from this Observation........................................... 8
CHAPTER IV: CONCLUSION AND SUGGESTIONS................................................. 9
4.1. Conclusion............................................................................................................. 9
4.2. Suggestion............................................................................................................. 9
REFERENCES....................................................................................................................10
APPENDIX......................................................................................................................... 11
vi