116440 D 00883 Kinerja organisasi Bibliografi

249

DAFTAR PUSTAKA

Buku-Buku
Aminullah, Erman, 2004, Berpikir Sistemik Untuk Pembuatan Kebijakan Publik,
Bisnis dan Ekonomi, Penerbit PPM, Jakarta.
Ansoff, H. Igor, 1982, Corporate Strategy, Penguin Book Press, England.
Amstrong, Michael, 1994, Performance Management, Kogan Page LTD, London.
Anthony, Robert N and Jhon Dearden, 1990, Management Control Systems,
Homewood Illionis, Richard D Irwin. Inc.
Band, William A, 1991, Crafeting Value for Customer, Jhon Willey and Sons Inc,
New York.
Bernadin, H John and Joyce EA Russel, 1999, Human Recources Management,
International Edition, Singapure, Mc Grawhill Inc.
Bird, Richard M. and Francois Vaillancourt, 1988, Fiscal Decentralization in
Developing Countries, Cambridge University Press, UK.
Bird, Richard M., 1999, Tax Policy and Economic Development, Baltimore,
London, The John Hopkins University Press.
Brennan, Geoffrey and James M. Buchanan., 1999, Tax Limits and the Logic of
Constitutional Restriction in Democratic Choice and Taxation “A

Theoretical and Empirical Analysis”, Cambridge University Press.
Calingo, Luis MR., 1995, Singapure Quality Award, EPB Publisher Singapure,.
Cauley, Troy J, 1960. Public Finance and General Welfare, New York : Charles E
Merril Books Inc.
Chandler, Alfred D, Jr., 1982, Strategy and Structure: Chapter in the history of the
Industrial Enterprise, Cambridge, Mass:The MIT Press.
Covey, Steven R, 1989, Seven Habits of Highly Effective People: Powerful
Lessons in Personal Change, New York: Simon and Schuster.
Christensen, C Roland, et.al, 1993, Business Policy: Tax and Cases, Homewood,
Illionis, Richard D Irwin Inc.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

250

Cohen, Steven and Ronald Brand, 1998, Total Quality Management in
Government, San Fransisco: Jossey-Bass Publishers.
Coyle, G., 1999., Qualitative Modeling in System Dynamics or What are the wise
limits of quatification? A Keynote Address to the Conference of the system
Dynamics Society, Wellington, New Zealand.

Collins, Jim, 2001, Good to Great, Why Some Companies Make The Leap and
Other Don’t, Harper Collins Publisher Inc. New York.
Cresswell, John W, 1994. Research Design, Qualitative and Quantitative
Aproaches, Sage Publications Inc.
Davey,

KJ., 1988, Pembiayaan Pemerintahan Daerah: Praktek-praktek
Internasional dan Relevansinya bagi Dunia Ketiga, (Jakarta: UI-Press).

Denzin, Norman and Lincoln Yvanna S., 1994, Handbook of Qualitative Research,
Sage Publications, New York.
Devas, Nick., et.al, 1989, Keuangan Pemerintah Daerah di Indonesia, Penerbit UI
Press, Jakarta.
Due, Jhon, 1979, Keuangan Negara, Terj. Drs. Iskandarsyah dan Arief Djanin,
Jakarta : UIP).
Drucker, Peter F, 1996, The Executive in Action, New York: Harper Collins
Publisher Inc.
Epstein, Paul D, 1988, Using Performance Measurement in Local Government,
New York National Civic League Press.
Gaspaerzs, Vincent, 2005, ISO 9001:2000 and Continual Quality Improvement,

Penerbit PT. Gramedia Pustaka Utama, Jakarta.
Gaspersz, Vincent, 1997, Manajemen Kualitas, Jakarta, PT. Gramedia, Jakarta.
Gaspaerzs, Vincent, 2002, Sistem Manajemen Kinerja Terintegrasi, Balance
ScoreCard dengan Sistem Six Sigma untuk Organisasi Bisnis dan
Pemerintah, Jakarta, Penerbit PT. Gramedia Pustaka Utama, Jakarta.
Glueck, William F., 1990, Business Policy and Strategic Management, McGrawHill, Kogakhusa Ltd., Tokyo.
Gray, Jack and Don Ricketts, 1982, Cost and Managerial Accounting, USA
McGraw-Hill Book Co.
Goetsch, DL. and Davis S, 1994, Introduction to Total Quality, Englewood Cliffs,
NJ, Prentice Hall Inc.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

251

Goetsch, DL, and Davis S, 1997, Introduction to Total Quality: Quality Productivity
and Competiveness, New York, John Wiley and Sons, Inc.
Goode, 1984, Government Finance in Developing Countries, Washington DC: The
Brookings Institution.
Gulo, W., 2003, Metodologi Penelitian, Penerbit Grasindo, Jakarta.

Harry, Harry P., 1999, Performance Measurement, Center of Local Government
Innovation, The Urban Institute, Whasington D.C.
Heaphy, Maureen S and Gregory F Gruska, 1995, The Malcolm Baldrige National
Quality Award, A Yardstick for Quality Growth, Addison Wesley Publishing
Company.
Ismail, Tjip, 2005, Pengaturan Pajak Daerah di Indonesia, PT. Yellow Mediatama,
Jakarta.
James, Simon and Christopher Nobes, 1996, The Economic of Taxation:
:Principles, Policy and Practice, 1996/1997 Edition, Europe: Prentice Hall.
Jane, Orpa., et.al, 2003, Prosiding Workshop Internasional, Dinamika Sumber
Keuangan Bagi Daerah Dalam Rangka Otonomi Daerah, Implementasi
Desentralisasi Fiskal sebagai Upaya Memberdayakan Daerah dalam
Membiayai Pembangunan Daerah, Penerbit FISIP Universitas
Parahayangan, Bandung.
Joko Widodo, Good Governance, Telaah dan Dimensi: Akuntabilitas dan Kontrol
Birokrasi, Penerbit Insan Cendekia, Surabaya, 2001.
Kanter, Rosabeth Moss, 1977, Restoring People to The Hearth of the
Organization of the Future, in the Organization Future, San Francisco,
Jossey Bass Publisher.
Kantona, G., 1975, Psychological Economics, Amsterdam, Elseviec,.

Kelman, Herbert, 1966, Compliance, Identification, And Internalization: Three
Process of Attitude Change”, dalam Problems in Sosial Psychology, New
York, McGrawhill.
Kaplan, Robert S and Norton, D.P., 1996, The Balanced Scorecard, Translating
Strategy into Action, Harvard Business School Press, Boston.
Kaplan, Robert .S. dan DP Norton, 2001, The Strategy Focused Organization:
How Balanced Scorecard Companies Thrive in The Business Environment,
Boston: Harvard Business Scholl Press.
Locke, E.A., 1997, Esensi Kepemimpinan (Terjemahan), Jakarta, Mitra Utama.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

252

Lovelock, Christopher, 1994, Product Plus: How Product+Service = Competitive
Advantage, New York: McGraw Hill.
Lovelock, Christopher, 2001, Service Marketing; People, Technology, Strategy, 4th
Edition, Prentice Hall, Upper Sadle River, New Jersey, p.
Lubis, Hari dan Martani Huseini, 1987, Teori Organisasi, Jakarta: PAU Ilmu-ilmu
Sosial.

Mahsun, Mohamad., 2006, Pengukuran Kinerja Sektor Publik, Penerbit BPFE
Yogyakarta.
Majchrzak, Ann, 1984, Method for policy research Methods, Series Volume 3,
Sage Publication, Beverly Hill, London.
Malo, Manasse, 1986, Metode Penelitian Sosial, Penerbit Karunika Jakarta.
Mansury, R., 1994, Panduan Konsep Utama Pajak Penghasilan Indonesia, PT
Bina Rena Pariwara, Jakarta.
Mansury, R, 1999, Kebijakan Fiskal, Jakarta: Yayasan Pengembangan dan
Penyebaran Pengetahuan Perpajakan.
Mangkuprawira, Syafri, 2002, Manajemen Sumber Daya Manusia Strategik, PT
Ghalia Indonesia, Jakarta
Mangkunegara, Anwar Prabu, 2005, Evaluasi Kinerja SDM, PT Reflika Aditama,
Bandung
Mardiasmo, 2002, Perpajakan, Penerbitan Andi, Yogyakarta.
Mardiasmo, 2000, Otonomi dan Manajemen Keuangan Daerah, Penerbit Andi
Yogyakarta.
Moeloeng, Lexy J., 2005, Metode Penelitian Kualitatif, Penerbit Remaja
Rosdakarya, Bandung.
Mulyadi, 2001, Balanced ScoreCard, Alat Manajemen Kotemporer untuk
Pelipatganda Kinerja Keuangan Perusahaan, Penerbit Salemba empat.

Musgrave, Richard A dan Peggy B Musgrave, 1991, Keuangan Negara Dalam
Teori dan Praktek, Edisi ke-5, Penerbit Erlangga, Jakarta,
Musgrave, RA and A.T.Peacock, 1958. eds, Classics in the Theory of Public
Finance, London, lihat http://www.economy professor.com/economic
theorities/ benefit-approach-principle.php.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

253

Newman, Herbert E, 1986, An Introduction To public Finance, John wiley and
Sons Inc.
Nightingale, Kath, 2000, Taxation; Theory and Practice, Prentice Hall, London.
Osborne, David dan Ted Gaebler, 1992, Reinventing Government, Arlington:
Addison Wesley.
Osborne, David and Peter Plastrik, 1998, Banishing Bureauracracy, The Five
Strategies for Reinventing Government. A Plume Book.
Patilama, Hamid., 2004, Metode Penelitian Kualitatif, Penerbit Alfabeta, Bandung.
Patton, M.Q. 1990. Qualitative Evaluation and Research Methods, 2nd Ed.
California: Sage Publications.

Porter, Michael, 1999, Keunggulan Bersaing, Menciptakan dan Mempertahankan
Kinerja Unggul, Penerbit Bina Rupa Aksara, Jakarta.
Prasojo, Eko., et.all., 2004, Reformasi Birokrasi Dalam Praktek: Kasus di
Kabupaten Jembrana, Pusat Kajian Pembangunan Administrasi Daerah
dan Kota, FISIP-UI, CV. Usaha Prima, Jakarta.
Prawiro, Radius, 1990, Faktor Penentu Reformasi Pajak, Strategi Perpajakan
Mendukung Pembangunan, Himpunan Pemikiran dari Seminar dan Diskusi
PWI, Jakarta, PT Bina Rena Prawira.
Prawirosentono, Suyadi, 1999, Kebijakan Kinerja Karyawan; Kiat Membangun
Organisasi Kompetitif Menjelang Perdagangan Bebas Dunia, BPFE
Yogyakarta.
Reksohadiprojo, Sukanto, 2001, Ekonomika Publik, Edisi Pertama, BPFE,
Yogyakarta.
Rogers, Stave, 1990, Performance Management in Local Government, Jessica
Kindsley Publisher, London.
Ronald, Jhon HY and William L Waugh Jr, 1985, State and Local Tax Policies,
Greenwood Press, London.
Ross, Joel E., 1994, Total Quality Management, Kogan PAGE Limited, London.
Saaty, Thomas L, 1980, The Analitycal Hierarchy Process, “Planning, Priority
Setting Recources Alocation, Mc. Graw Hill Comp, USA.

Saeed, K, 1981, Rural Development and Income Distribution: The Case of
Pakistan, Massachusetts Institute of Technology, Massachusetts.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

254

Sadler, Philip, 1993, Leadership: Style, Role, Models, Qualities, Behavior,
Concept, Ed. 2nd, Kogan, London, Page Limited.
Salusu, J., 2005, Pengambilan Keputusan Stratejik untuk Organisasi Publik dan
Organisasi Non-Profit, Jakarta: Penerbit Gramedia.
Samudra, Azhari A, 1995, Perpajakan di Indonesia: Keuangan, Pajak dan
Retribusi Daerah, Jakarta: PT Gramedia Pustaka Utama.
Seashore, 1999, Assesing Organizational Effectiveness with Reference to
Member Needs, paper: pada Meeting Academy of management.
Schultz, William J and Harris C Lowell, 1965, American Public Finance, (New
Jersey: Prentice Hall Inc.).
Skelcher, C., Managing for Service Quality, London, Longman, 1992.
Senge, Peter, 1990, The Fifth Dicipline Field Book. New York, Doubledey.
Sidik, Machfud dan Soewondo, 2001, Keuangan Daerah, Jakarta : Universitas

Terbuka.
Santoso, Singgih, 2002, SPSS Statistik Parametrik, PT. Elex Media Komputindo,
Jakarta
Simon, Rober, 2000, Performance Measurement and Control Systems for
Implementing Strategy (Upper Saddle River, New Jersey: Prentice Hall Inc.
Sommerfeld, Ray M, Hershel M Anderson and Horace R. Brock, 1983, An
Introduction to Taxation, New York,Harcourt Brace Jovanovic Inc.
Streubert, H.J. and Carpenter, D.R. 1999. Qualitative Research in Nursing
Advancing the Humanistic Inperative, 2nd Edition. Philadelphia: J.B.
Lippincott Comp
Simons, Robert, 1982, Performance Measurement and Control Systems for
Implementing Strategy.
Smith, B.C., 1988, Decentralization, The Teritorial Dimention of The State, Georde
Allen and Unwim, London.
Skinner, W., 1992, Missing the links in Manufacturing Strategy, In Voss, C.A. (ed).
Manufacturing Strategy: Process and Content, London Chapman and Hall.
Soetadi, B. Dicky, 1995, Pelanggan Kunci Keberhasilan, Jakarta: Mitra Utama.
Stephen, George,1992, The Baldrige Quality System, New York, John Willey and
Sons, Inc.


Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

255

Sterman, John D., 2000. "System Thinking and Modeling for a Complex Word,
Business Dynamics, Irwin McGraw-Hill, Boston, USA.
Sterman, John D, 2000, Business Dynamics, Systems thinking and Modeling for a
Complex World, Massachusetts Institute of Technology , Sloan School of
Management, Irwin MacGraw-Hill.
Stewart, John, 1988, Understanding The Management of Local Government,
London, Longman.
Suparlan, Parsudi., 1994, Metode Penelitian Kwalitatif, Program Kajian Wilayah
Amerika, Jakarta.
Supranto, J., 1999., Pengukuran variabel kepuasan pelanggan (untuk menaikkan
pangsa pasar), Jakarta: Rineka Cipta.
Surya Dharma, 2005, Manajemen Kinerja, Falsafah Teori dan Penerapannya,
Pustaka Pelajar, Yogyakarta.
Sugiyono, 2004, Metodologi Penelitian Administrasi, Penerbit Alfabeta, Bandung.
Sushil, 1993, System Dynamics, A Practical Approach for Managerial Problems,
Willey Eastern Limited, New Dehli.
Tasrif, Muhammad, 2006, Analisis Kebijakan Menggunakan Model System
Dynamics, Program Magister Studi Pembangunan, Institut Teknologi
Bandung, Bandung.
Ter-Minassian, Teresa, 1996, Borrowing by Sub-National Governments: Issues
and Selected International Experieces, IMF Paper and Policy analysis and
Assessment, PPAA/96/4, IMF, Washington DC.
Tjiptono, Fandy, 1996, Manajemen Jasa, Yogyakarta: Andi.
Vrye, Catherine De, 1997, Good Service is Good Business: 7 Strategi Sederhana
Menuju Sukses, Jakarta: PT Gramedia Pustaka Utama.
Valarie A Zeithaml, Parasuraman and Leonard L. Berry, 1990, Delivering Quality
Service: Balancing Customer Perceptions and Expectations, New York: The
Free Press.
Walter, AA, 1970, The Economic of road user charge, (Baltimore : Distribution by
The Johns Hopkins Press.
Warsito Utomo, 2006, Administrasi Publik Baru Indonesia, Perubahan Paradigma
dari Administrasi Negara ke Administrasi Publik, Penerbit Pustaka Pelajar,
Yogyakarta.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

256

Whittaker, James B., The Government Performance and Result Act of 1993;1995,
A mandate for Strategic Planning and Performance Measurement,
Educational Service Institute, Arlington, Virginia, USA.
Widodo, Joko, 2001, Good Governance, Telaah dari Dimensi Akuntabilitas dan
Kontrol Birokrasi pada Era Desentralisasi dan Otonomi Daerah, Penerbit
Insan Cendikia, Surabaya.
Zeithaml, Valerie A dan Mary Jo Bitner, 2000, Services Marketing: Integrating
Customer Focus Across The Firm, New York: McGraw Hill.

Makalah/Paper
Ackerman, Hank and Kim Van Oorscot, 2002, Developing a Balanced Scorecard
with System Dynamics, Proceedings of the XX International Conference,
System Dynamics Society, Palermo- Italy, 28 July-! Augustus.
Alm, James and Roy Bahln, 1999, Decentralization ini Indonesia: Prospect and
Problems, Agency for International Development (USAID), PPC/CDIE/DI
Report, work paper.
Baldrige National Quality Program, 2005, Education Criteria for Performance
Exellence, USA, Association Society for Quality.
Baldrige National Quality Program, 2005, Health Care Criteria for Performance
Exellence, USA, Association Society for Quality
Bird, Richard M and Sally Wallace, 2003, Is It Really so Hard to Tax the Hard-toTax? The Context and Role of Presumptive Taxes, Department of
Economic, Ideas, Working Paper, University of Connecticut.
Congalton, R.G. 1991, A Review of assessing the accuracy of classifications of
remotely sensed data. Remote Sensing of Environment, Working paper.
Calingo, Luis MR., 2001, National Quality and Business Exellence Awards,
Mapping the Filed and Prospects for Asia, Published by The Asian
Productivity Organization, 1-2-10 Hirakawacho, Tokyo, Japan.
Cooper, W.K, Kingshuk KS., and Robert SS, Measuring Complexity in High
Technology Manufacturing: Indexes for Evaluation, Interfaces, No.22.
Coyle, Geoff, 2000, Research Problem, Qualitative and quantitative modelling in
system dynamics: some research questions, Published Online: 1
December, Copyright © 2000 John Wiley & Sons, Ltd, .Volume 16, Issue 3.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

257

Coyle, Geoff, 1999, http://www3.interscience.wiley.com/cgi-bin/abstract/76501183/
ABSTRACT? CRETRY=1&SRETRY=0 & email:Geoff.Coyle@btinternet.
com.
Ferdows, K, and De Meyer, A., Lasting Improvements in Manufacturing
Perfomance, Journal of Operations Management, 1990, Vol. 9, No. 2.
Goodsell, Charles T, 2006, A New Vision for Public Administration, Public
Administration Review, Washington, Jul/Agt, Vol. 66, Iss 4,
Governmental Accounting Standards Board (GASB), Concepts statement No. 1
Objectives financial reporting as quoted in Governmental Accounting
Standards Series Statement No. 34: Basic Financial Statement and
Management’s Discussion and analysis for state and local governments,
Norwalk.
Habammer, Christoph, 2005, Performance Comparison of Tax Offices in
Germany, Management of The Tax Administration, Performance
Evaluation and the New Technologies, A Project in The State of Bavaria,
Rhineland-Palatinate, Saxony and Thurangiea, CIAT Technical
Conference, Paris, France, October.
Hasseldine, John, 1993 How Do Revenue Audits Affect Taxpayer Compliance?,
Bulletin for International bureau of Fiscal Documentation, Vol. 47 No.7/8
July-August.
Hunt, HK, 1991, Consumer Satisfaction, Dissatisfaction and Complaning Behavior,
Journal of Social Issues 49 ( 1).
Ishizaka, Alesio, 2003, AHP Tutor: An Intelligent Tutoring System for AHP,
Blackwell Publishing.
IRS, 2006, The IRS estimates are discussed in Government Accountability Office,
“Tax Compliance,” GAO-07-391T, January 23, 2007. See also U.S.
Department of Treasury, “A Comprehensive Strategy for Reducing the Tax
Gap,” September 26.
Kaplan, Robert S., Measuring Manufacturing Perfomance: A New Challenge for
Managerial Accounting Research, The Accounting Review, Vol. 18,No. 4.
Kaplan, Robert S and David H Norton, 2002, dalam Performa, The Business of
Government, Key Factors in Implementing a Performance Management
System.
________, 1992, The Balanced Scorecard – Measures that Drive Performance,
HBR, Januari/Februari.
________, 1996, Using the Balanced Scorecard as a Strategic Management
System (HBR, Januari/Februari.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

258

________, 1996, Translating Strategy Into Action: The Balanced Scorecard.
________, 1997, Why does a Business Need a Balanced Scorecard ? (Journal of
Cost Management, Mei/Juni.
________, 2000, Having Trouble With Your Strategy? Then Map It (HBR,
September-Oktober.
Kenny G.K, and Dunk’s A.S., The Utility of Performance Measures; Production
Manager’s Perception, IEEE Transactions Of Engineering Management,
February.
Lembaga Administrasi Negara (LAN) dan Badan Pengawas Keuangan dan
Pembangunan (BPKP), 2004, Evaluasi Kinerja Instansi Pemerintah, Modul
4 dari 5 Modul Sosialisasi Sistem Akuntabilitas Kinerja Instansi Pemerintah,
Penerbit LAN, Jakarta.
Lembaga Administrasi Negara (LAN), Penyusunan Laporan AKIP, 2004, Modul 5
dari 5 Modul : Sosialisasi Sistem Akuntabilitas Kinerja Instansi Pemerintah,
Penerbit LAN, Jakarta.
Liu Hui, 2005, Achieving Revenue Administration Excellence in Shenzen, China,
Shenzen State Tax, Article,Volume 1, July.
Mayshar, Joram, 1991 Taxation with Cost Administration, Scandanavian Journal
of Economic, article.
Mainer, Robert, The Impact of Strategic Planning on Executive Behavior, Suatu
Komentar Khusus, Boston Consulting Group, tanpa tahun.
Mitchell, Daniel, 2007, The Tax Gap Mirage, Tax and Budget Buletin, No. 44,
Maret, Cato Institute.
Mohamad, Ismail, 2003, Penjelasan Singkat tentang Penyempurnaan Pedoman
Penyusunan LAKIP dan Implementasinya, Disampaikan dalam acara
Apresiasi LAKIP Departemen Pertanian, yang diselenggarakan oleh
Departemen Pertanian, 9 Juni, Deptan, Jakarta.
Ott, Katarina, 1982, Tax Administration Reform in Transisition, The Case of
Croatia, paper.
Prasetyo, Adinur 2008, Pengaruh Uniformity dan Kesamaan Persepsi serta
Ukuran Perusahaan Terhadap Kepatuhan Pajak (Minimalisasi Biaya
Kepatuhan Pajak pada Perusahaan Masuk Bursa), Disertasi, Tidak
Dipublikasikan, FISIP-Universitas Indonesia, Maret.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

259

Rasyid, Ryaas M, 2001, Kegagalan memahami otonomi daerah, Media Indonesia,
Senin 10 Desember
Rozeff, Michael S, 2005, How the Power to Tax Destroys, Working paper, email
msroz@buffalo.edu.
Pemerintah Daerah DI Yogyakarta, 2005, Kepuasan Pelanggan Kunci Balance
Scorecard, 02 Desember; http://www.pemda- diy.go.id/berita/article.php.
Parker, Wayne C, 1993, Governor’s Office of Planning and Budget State of Utah,
November, http://www. Gvnfo.state.ut.us/planning/ PRIMER.htm.
Schmidt H Wanen and Finnigan JP, 1992: The Race Without a Finish Line, San
Francisco, Jossey Bass Inc.
Sidik, Machfud, 2002, Format Hubungan Keuangan Pemerintah Pusat dan Daerah
yang mengacu pada Pencapaian Tujuan Nasional, Makalah pada Seminar
Nasional Public Sector Scorecard, Jakarta, 17-18 April.
Sidik, Machfud, 2002, Perimbangan Keuangan Pusat dan Daerah sebagai
Pelaksanaan Desentralisasi Fiskal (antara Teori dan Aplikasinya di
Indonesia), Makalah Seminar, 13 Maret
Serra, Pablo, 2000, Measuring the Performance Of Chile’s Tax Administration,
Documentos No Trabajo, Centro De Economia Aplicada, No. 77, Article.
Sidik, Machfud, 2002, Perimbangan Keuangan Pusat dan Daerah sebagai
Pelaksanaan Desentralisasi Fiskal (antara Teori dan Implikasinya di
Indonesia), Makalah Seminar, 13 Maret.
Simanjuntak, Robert A, 2001, Local Taxation Policy in The Decentralizing Era,
LPEM-UI, USAID Working paper.
Sitompul, Rislina F., 1998, Perancangan Model Pengembangan Masyarakat
Pedesaan dengan Pendekatan Lintas Sektoral (Kasus: Pengembangan
Masyarakat Pedesaan di Lembah Baliem, Wamena, Jayawijaya), Laporan
Riset Unggulan IV Bidang Sosial Ekonomi Budaya, Kantor Menteri Negara
Riset dan Teknologi, DRN, Jakarta.
Sterman, Jhon D, et.all, 2002, System Dynamics Review, Vol. 18, Number 2,
Wiley, England.
Sterman, John D., 2001. "System dynamics modeling: Tools for learning in a
complex world". California management review 43 (1).
Stoop, PPM, Performance Management in Manufacturing: A Method for Short
Term Performance Evaluation and Diagnosis, unpublished PhD Thesis,
Technische Universiteit Eindoven, Netherland 1996.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

260

Stotsky, Janet Gale and Walde Marriam, 1997, Tax Effort in Sub-Saharan Africa,
International Monetary Fund (IMF), Working Paper.
Sutanto dan Fachrurozi, 2001, The Quest for Global CompetitivenessThourgh
National Quality and Business Exelenece Award, APO, Mapping the Filed
and Prospects for Asia, Published by The Asian Productivity Organization,
1-2-10 Hirakawacho, Tokyo, Japan.
Teknomo, K., 1989, Penggunaan Metode AHP dalam menganalisa faktor-fakor
yang mempengaruhi pemilihan moda ke kampus, Majalah Dimensi Teknik
Sipil, Volume 1, Nomor 1, Maret.
Transparency International and The government Access Learning Network, 2004,
Indonesian Corruption Perfomance Index, Jakarta.
Trilestari, Endang Wirjatmi, 2004, Disertasi: Model Kinerja Pelayanan Publik
Dengan Pendekatan System Thinking dan System Dinamics, tidak
dipublikasikan.
Toder, Eric, 2007, What is Tax Gap? Tax Notes, October 22.
Toder, Eric, 2007, Reducing the Tax Gap: The Illusions of Pain Free Deficit
Reduction, Urban Institute and Urban Brookings Tax Policy Center.
World Bank Indonesia: 2000, Managing Government Debt and Its Risks”, The
world Bank East Asia and The Pacific Region”, The World Bank Office
Jakarta, JSX Building, Jakarta, Tahun 2000.
Wolstenholme, Eric F., 1989, System Dynamics Research, University of Bradford,
Management Centre, Bradford, West Yorkshire BD9 4JL, UK, Sage
Publication (lihat juga http:// tim.sagepub.com/ cgi/content/abstract/11/
4/171).
Warren, Kim, 2001, Strategy Dynamics, Back to fact-based strategic
management, World Congress on Systemic Management, Vienna, 4 th May,
Global Strategic Dynamics, Ltd, paper, London Business School,.
(www.strategicdynamics. com).
Tempo, Koran harian, Sejahtera dahulu baru berantas korupsi, tanggal 01
Agustus 2006.
Kompas, harian, 2007, Penanganan Lalu Lintas Jakarta Masih Parsial, Senin, 05
November.
Media Indonesia , 2005, www.tokohindonesia.com, http://antikorupsi.org,04 April
http://www.jembrana. go.id/php.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.

261

http://www.kompas.com
http://www.tempo.com
http://www.suara pembaharuan.com
http://www.bali post.com
http:/www.quality.nist.gov/Nonprofit/index.html
http://www.google.co.id/search?q=Indonesian+Quality+Award&hl=id&lr=&start=70&s
http://www.baldrige21.com/2006%20Baldrige%20Criteria.pdf
http://www.wwz.unibas.ch/wi/projects/AHP/AHP.htm).
http://www.wwz.unibas.ch/wi/projects/AHP/AHP.htm
http://www.strategicdynamics.com
http://finance.senate.gov/press/Gpress/2007/prg081307a.pdf.
Undang-Undang/Peraturan
Pemerintah Daerah DKI Jakarta, 2005, Tantangan dan Masalah Serta Prospek
APBD 2005. Makalah.
Pemerintah Daerah DKI Jakarta, 2003, Pendapatan Regional DKI Jakarta Tahun
2000-2003, Badan Pusat Statistik Propinsi DKI Jakarta.
Pemerintah Daerah DKI Jakarta, 2003, Perturan Daerah DKI Jakarta No. 3 Tahun
2003 Tentang Bea Balik Nama Kendaraan Bermotor.
Pemerintah Daerah DKI Jakarta, 2003, Peraturan Daerah DKI Jakarta No. 4
Tahun 2003 Tentang Pajak Kendaraan Bermotor.
Pemerintah Daerah DKI Jakarta, 1998 Perturan Daerah DKI Jakarta No. 9 Tahun
1998 tentang Pajak Hotel dan Restoran.
Republik Indonesia, 2004, Undang-Undang Nomor 34 Tahun 2004 tentang
Perimbangan Keuangan Antara Pemerintah Pusat dan Daerah.

Kinerja organisasi..., Azhari Aziz S, FISIP UI, 2008.