Institutional Repository | Satya Wacana Christian University: Observation Report: Ticketing Staff Roles in Servicing Customer in Nusantara Tour, Salatiga

Observation Report
An Analysis of Profesional Scretary
At “Yayasan Kampung Percik Salatiga”
Submitted in Partial of
Requirement for Profesional Title of “Ahli Madya”

Compiled By
Yolanda Pangko
3108008

ENGLISH DEPARTMENT
SATYA WACANA CHRISTIAN UNIVERSITY
2015
SALATIGA