JOB TRAINING ACTIVITY OF THE NEW GUIDES IN MANGKUNEGARAN PALACE.
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JOB TRAINING ACTIVITY OF THE NEW GUIDES
IN MANGKUNEGARAN PALACE
FINAL PROJECT REPORT
Submitted as a Partial Requirement in Obtaining Degree in the English
Diploma
Program, Faculty of Letters and Fine Arts,
SebelasMaret University
by:
Septian Eko Nurdianto
C9310070
ENGLISH DIPLOMA PROGRAM
THE FACULTY OF LETTERS AND FINE ARTS
SEBELAS MARET UNIVERSITY
SURAKARTA
2014
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MOTTOES
“Change your life be wonderful life”
The writer
“Believe in yourself that you are the winner”
The writer
”remember it: from zero to hero”
The writer
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DEDICATION
This Final Project is dedicated for:
My God
My family
My university
My friends
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PREFACE
AssalamualaikumWr. Wb.
Thank toAllah SWT who gives me strength and health to finish my final
project report, entitledJOB TRAINING ACTIVITY OF THE NEW GUIDES
IN MANGKUNEGARAN PALACE. I am interest in observing job training
activity of the new local guides in PuroMangkunegaran because I want to explain
the activities of new local guides in handling tourists in PuroMangkunegaran.
There are several things done by new local guides. I hope this report can be useful
for the readers.
Finally, Irealize that this final project report is far from perfect. However,
i hope that the readers can get knowledge about the job training activity of the
new guides discussed in this final project report.
WassalamualaikumWr. Wb.
Surakarta, July 2014
The writer
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ACKNWOLEDGEMENT
I would like to saythank you to Allah SWT for the guidance and blessing
so that I can finish this final project report. And I want to say thank you to people
who have helped me since the first timeI studied in SebelasMaret University until
I graduate from D3 Program of English Department, Sebelas Maret University.
They are :
1. Dean of Faculty Letters and Fine Arts, Drs. RiyadiSantosa, M.Ed., Ph.D.
2. Head of English Diploma Program, Yusuf Kurniawan, S.S., M.A.
3. My academic supervisor and my supervisor, Karunia Purna K. S.S., M.Si.
Thank you for your advice and suggestion.
4. All lecturers in English Diploma Program.
5. Mr. Purwanto (Head of local guide in PuroMangkunegaran), Mr. Agung
(Head of HPI Surakarta), all of local guides in PuroMangkunegaran (Mr. Joko,
Mr. Susilo, Mr. Nono, Mr. Dodik, Mrs. Maryati, Mrs. Endang, Miss Erna,
Mrs. Sushi, Mrs. Ifa), Mr. Man (Front line of PuroMangkunegaran), Mr.
Bagong
(Security
in
PuroMangkunegaran),
and
all
staff
of
PuroMangkunegaran Bureau, thank you for giving me opportunity to do my
job training in PuroMangkunegaran.
6. My families, especially my parents, thank you for supporting me both material
and spiritual.
7. My friends in English Diploma Program, especially Nano, Johan,Frans, Indra,
Yoga, Hafid, Niko, Iksan, Qorie, Eno, Ratna, Yusuf, Yeni, Rizal, Reiza,
commit to user
vii
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Nia(we are best friends), Ganis (my special friend), all parts of Class C and
Tourism Class.
8. Mrs. Heni, Mrs. Susi, and all staff English Diploma Program. Thanks for your
help.
9. All my friends during job training in PuroMangkunegaran, Wahyu, Wildan,
Aswar, and Wening. Thanks for yours cooperation.
10. All people who helped me finish my project report.
commit to user
viii
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ABSTRACT
SeptianEkoNurdianto, 2014.Job Training Activity of The New Guides
in Mangkunegaran Palace, English Diploma Program, Faculty of Letters and
Fine Arts, SebelasMaret University.
This final project report is written based on the writer’s experience of his
job training fromFebruary 1st to February 28th 2013 as a guide of Mangkunegaran
Palace. There is only one objective of this final project report, to describe job
training activity for the new guides in Mangkunegaran Palace. The writer explores
that there are some activities experienced as the new guide.
First, the new guide should listen to the lessons or explanations delivered
by the senior guides. After getting the information, the new guides collected more
information especially about the history and attractions of the palace and should
memorize them within three days. After those phases above were completed, the
new guides was asked to escort and to observe the way shown by senior guides
when they were handling tourists.In the following days, the head of senior guides
decided to let the new guides handle the tourists by themselves without any
supervision.
Keywords : Mangkunegaran Palace, the new local guides, the new local guides
activities.
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TABLE OF CONTENTS
APPROVAL OF CONSULTANT ..............................................................
ii
APPROVAL OF THE BOARD OF EXAMINERS ...................................
iii
MOTTOES ....................................................................................................
iv
DEDICATION .............................................................................................
v
PREFACE ....................................................................................................
vi
ACKNOWLEDGMENT ..............................................................................
vii
ABSTRACT ..................................................................................................
viii
TABLE OF CONTENTS .............................................................................
ix
CHAPTER I : INTRODUCTION
A. Background ...........................................................................................
1
B. Objectives ..............................................................................................
3
C. Benefits .................................................................................................
3
CHAPTER II : LITERATURE REVIEW
A. Tourism
1. Definition of Tourism ...........................................................................
4
2. Kinds of Tourism ..................................................................................
5
B. Tour Guide ...........................................................................................
6
1. Definition of Tour Guide .......................................................................
6
2. Characteristic of Tour Guide ..................................................................
8
3. Classification of Tour Guide ..................................................................
8
4. The Duties of Tour Guide .......................................................................
9
CHAPTER III : DISCUSSION
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A. The MangkunegaranPalace ....................................................................
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10
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1. A Brief History of Mangkunegaran Palace ..............................................
10
2. Attractions of Mangkunegaran Palace ......................................................
11
3.Mangkunegaran Palace Tourism bureau ......................................................
15
B. Job Training Activity as a Local Guide in MangkunegaranPalace ...........
16
1. Guidance Before Handling the Tourists .....................................................
16
2. The Job Training Activity as Mangkunegaran Local Guide .......................
18
CHAPTER IV : CONCLUSION AND SUGGESTION
A. Conclusion .................................................................................................
21
B.Suggestion ..................................................................................................
22
BIBLIOGRAPHY AND APPENDICES
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JOB TRAINING ACTIVITY OF THE NEW GUIDES
IN MANGKUNEGARAN PALACE
FINAL PROJECT REPORT
Submitted as a Partial Requirement in Obtaining Degree in the English
Diploma
Program, Faculty of Letters and Fine Arts,
SebelasMaret University
by:
Septian Eko Nurdianto
C9310070
ENGLISH DIPLOMA PROGRAM
THE FACULTY OF LETTERS AND FINE ARTS
SEBELAS MARET UNIVERSITY
SURAKARTA
2014
commit to user
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digilib.uns.ac.id
commit to user
ii
perpustakaan.uns.ac.id
digilib.uns.ac.id
commit to user
iii
perpustakaan.uns.ac.id
digilib.uns.ac.id
MOTTOES
“Change your life be wonderful life”
The writer
“Believe in yourself that you are the winner”
The writer
”remember it: from zero to hero”
The writer
commit to user
iv
perpustakaan.uns.ac.id
digilib.uns.ac.id
DEDICATION
This Final Project is dedicated for:
My God
My family
My university
My friends
commit to user
v
perpustakaan.uns.ac.id
digilib.uns.ac.id
PREFACE
AssalamualaikumWr. Wb.
Thank toAllah SWT who gives me strength and health to finish my final
project report, entitledJOB TRAINING ACTIVITY OF THE NEW GUIDES
IN MANGKUNEGARAN PALACE. I am interest in observing job training
activity of the new local guides in PuroMangkunegaran because I want to explain
the activities of new local guides in handling tourists in PuroMangkunegaran.
There are several things done by new local guides. I hope this report can be useful
for the readers.
Finally, Irealize that this final project report is far from perfect. However,
i hope that the readers can get knowledge about the job training activity of the
new guides discussed in this final project report.
WassalamualaikumWr. Wb.
Surakarta, July 2014
The writer
commit to user
vi
perpustakaan.uns.ac.id
digilib.uns.ac.id
ACKNWOLEDGEMENT
I would like to saythank you to Allah SWT for the guidance and blessing
so that I can finish this final project report. And I want to say thank you to people
who have helped me since the first timeI studied in SebelasMaret University until
I graduate from D3 Program of English Department, Sebelas Maret University.
They are :
1. Dean of Faculty Letters and Fine Arts, Drs. RiyadiSantosa, M.Ed., Ph.D.
2. Head of English Diploma Program, Yusuf Kurniawan, S.S., M.A.
3. My academic supervisor and my supervisor, Karunia Purna K. S.S., M.Si.
Thank you for your advice and suggestion.
4. All lecturers in English Diploma Program.
5. Mr. Purwanto (Head of local guide in PuroMangkunegaran), Mr. Agung
(Head of HPI Surakarta), all of local guides in PuroMangkunegaran (Mr. Joko,
Mr. Susilo, Mr. Nono, Mr. Dodik, Mrs. Maryati, Mrs. Endang, Miss Erna,
Mrs. Sushi, Mrs. Ifa), Mr. Man (Front line of PuroMangkunegaran), Mr.
Bagong
(Security
in
PuroMangkunegaran),
and
all
staff
of
PuroMangkunegaran Bureau, thank you for giving me opportunity to do my
job training in PuroMangkunegaran.
6. My families, especially my parents, thank you for supporting me both material
and spiritual.
7. My friends in English Diploma Program, especially Nano, Johan,Frans, Indra,
Yoga, Hafid, Niko, Iksan, Qorie, Eno, Ratna, Yusuf, Yeni, Rizal, Reiza,
commit to user
vii
perpustakaan.uns.ac.id
digilib.uns.ac.id
Nia(we are best friends), Ganis (my special friend), all parts of Class C and
Tourism Class.
8. Mrs. Heni, Mrs. Susi, and all staff English Diploma Program. Thanks for your
help.
9. All my friends during job training in PuroMangkunegaran, Wahyu, Wildan,
Aswar, and Wening. Thanks for yours cooperation.
10. All people who helped me finish my project report.
commit to user
viii
perpustakaan.uns.ac.id
digilib.uns.ac.id
ABSTRACT
SeptianEkoNurdianto, 2014.Job Training Activity of The New Guides
in Mangkunegaran Palace, English Diploma Program, Faculty of Letters and
Fine Arts, SebelasMaret University.
This final project report is written based on the writer’s experience of his
job training fromFebruary 1st to February 28th 2013 as a guide of Mangkunegaran
Palace. There is only one objective of this final project report, to describe job
training activity for the new guides in Mangkunegaran Palace. The writer explores
that there are some activities experienced as the new guide.
First, the new guide should listen to the lessons or explanations delivered
by the senior guides. After getting the information, the new guides collected more
information especially about the history and attractions of the palace and should
memorize them within three days. After those phases above were completed, the
new guides was asked to escort and to observe the way shown by senior guides
when they were handling tourists.In the following days, the head of senior guides
decided to let the new guides handle the tourists by themselves without any
supervision.
Keywords : Mangkunegaran Palace, the new local guides, the new local guides
activities.
commit to user
ix
perpustakaan.uns.ac.id
digilib.uns.ac.id
TABLE OF CONTENTS
APPROVAL OF CONSULTANT ..............................................................
ii
APPROVAL OF THE BOARD OF EXAMINERS ...................................
iii
MOTTOES ....................................................................................................
iv
DEDICATION .............................................................................................
v
PREFACE ....................................................................................................
vi
ACKNOWLEDGMENT ..............................................................................
vii
ABSTRACT ..................................................................................................
viii
TABLE OF CONTENTS .............................................................................
ix
CHAPTER I : INTRODUCTION
A. Background ...........................................................................................
1
B. Objectives ..............................................................................................
3
C. Benefits .................................................................................................
3
CHAPTER II : LITERATURE REVIEW
A. Tourism
1. Definition of Tourism ...........................................................................
4
2. Kinds of Tourism ..................................................................................
5
B. Tour Guide ...........................................................................................
6
1. Definition of Tour Guide .......................................................................
6
2. Characteristic of Tour Guide ..................................................................
8
3. Classification of Tour Guide ..................................................................
8
4. The Duties of Tour Guide .......................................................................
9
CHAPTER III : DISCUSSION
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A. The MangkunegaranPalace ....................................................................
x
10
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digilib.uns.ac.id
1. A Brief History of Mangkunegaran Palace ..............................................
10
2. Attractions of Mangkunegaran Palace ......................................................
11
3.Mangkunegaran Palace Tourism bureau ......................................................
15
B. Job Training Activity as a Local Guide in MangkunegaranPalace ...........
16
1. Guidance Before Handling the Tourists .....................................................
16
2. The Job Training Activity as Mangkunegaran Local Guide .......................
18
CHAPTER IV : CONCLUSION AND SUGGESTION
A. Conclusion .................................................................................................
21
B.Suggestion ..................................................................................................
22
BIBLIOGRAPHY AND APPENDICES
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xi