The Activities Of Local Guide In Mangkunegaran Palace 1. HALAMAN JUDUL
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THE ACTIVITIES OF LOCAL GUIDE IN
MANGKUNEGARAN PALACE
FINAL PROJECT REPORT
Submited as a Partial Requirement in Obtaining Degree in the English
Diploma Program, Faculty of Letters and Fine Arts
Sebelas Maret University
By:
Yusuf Maulana Ibrahim
C9310084
ENGLISH DIPLOMA PROGRAM
FACULTY OF LETTERS AND FINE ARTS
SEBELAS MARET UNIVERSITY
SURAKARTA
2014
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MOTTO
“Kita tidak akan tau apa yang terjadi pada masa depan
Maka tertawalah, bergembiralah, bekerjalah dan berusahalah
Karna masa depan ada di pundak kita sendiri”
-The Writer-
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DEDICATION
This Final Project is dedicated for:
My God
My University
My Lecturers
My family
My friends
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PREFACE
Assalamu’alaikum Wr. Wb.
Alhamdulillahirobbil’alamin, first of all I would like to say thanks to Allah
SWT for the blessing so that I can finish my final project report entitled THE
ACTIVITIES OF NEW LOCAL GUIDE IN MANGKUNEGARAN PALACE. I
write this Final Project Report to fulfill the requirement in obtaining the English
Diploma III Degree.
In this final project report, I explain the activities of new local guide in
Mangkunegaran Palace. The final project report also contains information about
the problems and solutions of guiding in Mangkunegaran Palace.
I relize that this final project report is far from perfect. Any correction,
suggestion, and criticism are welcome. I also hope that this final project can be
useful for the readers.
Wassalamu’alaikum Wr. Wb.
Surakarta, June 2014
Yusuf Maulana Ibrahim
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ACKNOWLEDGEMENT
Alhamdulillahirobbil’alamin. All praise for Allah SWT the Almighty. I
can finish this final project. In the process of making this final project, I realized
that it could not be done without any helps from many people. Therefore, I would
like to express my sincere gratitude to :
1. Dean of Faculty Letters and Fine Arts, Drs. Riyadi Santosa, M.Ed, Ph.D.
2. Head of English Diploma Program, Yusuf Kurniawan S.S., M. A.
3. My Supervisor, Karunia Purna K, S.S., M.Si
4. My Academic Supervisor, Yusuf Kurniawan S.S., M. A.
5. All Lecturers of English Diploma Program.
6. Mr. Purwanto (Head of local guide in angkunegaran Palace), Mr. Agung
(Head of HPI Surakarta), all of local guides in Mangkunegaran Palace
(Mr. Joko, Mr. Susilo, Mr. Nono, Mr. Dodik, Mr. Wahyu, Miss Erna, Mrs.
Iffah, Mrs. Sushi, Mrs. Maryati, Mrs. Endang), Mr. Man (Front liner of
Puro Mangkunegaran), Mr. Adik (Security in Mangkunegaran Palace), and
all the staffs and employees in Mangkunegaran Palace tourism bureau for
giving opportunity to do my job training in Mangkunegaran Palace.
7. My beloved parents, my sisters and my big family who always support me
in writing this final project report. Thanks a lot for giving support both
material and spiritual. You are my everything.
8. My friends during job training in Mangkunegaran Palace, Wahyu, Gissel,
and Others from SMK 6 Surakarta.
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9. All my friends in English Diploma Program of 2010, class A, B, and C,
especially Qori, Septian, Septianita, Nuri, Ratna, Yeni, thanks for
togetherness. Hopefully you will succeed.
10. All staffs in English Diploma Program, especially Mrs. Heni and Miss
Susi, thanks for your help.
11. All of people who helped me in finishing my final project report. Thanks a
lot for your support.
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ABSTRACT
Yusuf Maulana Ibrahim, 2014. The Activities of New Local Guide in
Mangkunegaran Palace, English Diploma Program, Faculty of Letters and Fine Arts,
Sebelas Maret University.
The final project report is written based on the writer’s job training as a Guide in
Mangkunegaran Palace for the Period of June 1st – July 30th 2013. The objectives of the
final project report are to describe the experience and the problem faced by
Mangkunegaran Palace when the writer did job training as guide in Mangkunegaran
Palace.
There were some activities that experienced by the writer. The first one is
getting information about Mangkunegaran Palace. After that, the writer joined
guiding technique class. The third activity is escorting which means following
senior local guides in their guiding activities. The fourth one is having a test from
senior guide and the last but not least, the writer starts guiding the real tourists/
visitors coming to Mangkunegaran Palace.
Besides, the writer also found some problems during his training program at
Mangkunegaran Palace. The problems are caused by some reasons such as the short
open hours, the lack of dicipline, the lack of professionalism and the lack of
language skills. The writer proposes some solutions for the problems mentioned
above. They are maximizing the open hour to increase the number of visitors of
this palace, improving the quality management by conducting quality training and
making cooperation with related institutions, recruiting professional guide having
a good English and official HPI certificate. The last but not least is making written
rules to create a dicipline behavior for all elements of Mangkunegaran Palace.
Keyword: Mangkunegaran Palace, local guide, the activities of new local guide,
problem face by Mangkunegaran Palace
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TABLE OF CONTENT
APPROVAL OF CONSULTANT..................................................................ii
APPROVAL OF BOARD EXAMINERS...........................................................iii
MOTTOES............................................................................................................iv
DEDICATION.......................................................................................................v
PREFACE.............................................................................................................vi
ACKNOWLEDGEMENT..................................................................................vii
ABSTRACT........................................................................................................ix
TABEL OF CONTENT........................................................................................x
CHAPTER I: INTRODUCTION.........................................................................1
Background......................................................................................1
Objectives......................................................................................3
Benefits............................................................................................3
CHAPTER II: LITERATURE REVIEW............................................................4
A. Tourism......................................................................................4
1. The Definition of Tourism...................................................4
2. The Definition of Guide.......................................................5
3. The Definition of Tourist Attraction....................................6
4. The Definition of Tourist.....................................................7
5. The Classification of Tourism..............................................8
CHAPTER III: DISCUSSION............................................................................12
A. General Disciption of Mangkunegaran Palace.........................12
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1. Profile of Mangkunegaran Palace................................12
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2. Mangkunegaran Tourism Bureau.................................13
3. The Roles of Guide in Mangkunegaran Palace............13
4. Duties of Guides in Mangkunegaran Palace................14
B. Job Training Activity as a Local Guide in Mangkunegaran
Palace.......................................................................................14
C. The Problem Face in Mangkunegaran Palace..........................17
D. Solutions of Problems Faced By Mangkunegaran Palace........19
CHAPTER IV: CONCLUSION AND SUGGESTION....................................21
A. Conclusion...............................................................................21
B. Suggestion...............................................................................22
BIBILIOGRAPHY
APPENDICES
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THE ACTIVITIES OF LOCAL GUIDE IN
MANGKUNEGARAN PALACE
FINAL PROJECT REPORT
Submited as a Partial Requirement in Obtaining Degree in the English
Diploma Program, Faculty of Letters and Fine Arts
Sebelas Maret University
By:
Yusuf Maulana Ibrahim
C9310084
ENGLISH DIPLOMA PROGRAM
FACULTY OF LETTERS AND FINE ARTS
SEBELAS MARET UNIVERSITY
SURAKARTA
2014
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MOTTO
“Kita tidak akan tau apa yang terjadi pada masa depan
Maka tertawalah, bergembiralah, bekerjalah dan berusahalah
Karna masa depan ada di pundak kita sendiri”
-The Writer-
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iv
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DEDICATION
This Final Project is dedicated for:
My God
My University
My Lecturers
My family
My friends
commit to user
v
perpustakaan.uns.ac.id
digilib.uns.ac.id
PREFACE
Assalamu’alaikum Wr. Wb.
Alhamdulillahirobbil’alamin, first of all I would like to say thanks to Allah
SWT for the blessing so that I can finish my final project report entitled THE
ACTIVITIES OF NEW LOCAL GUIDE IN MANGKUNEGARAN PALACE. I
write this Final Project Report to fulfill the requirement in obtaining the English
Diploma III Degree.
In this final project report, I explain the activities of new local guide in
Mangkunegaran Palace. The final project report also contains information about
the problems and solutions of guiding in Mangkunegaran Palace.
I relize that this final project report is far from perfect. Any correction,
suggestion, and criticism are welcome. I also hope that this final project can be
useful for the readers.
Wassalamu’alaikum Wr. Wb.
Surakarta, June 2014
Yusuf Maulana Ibrahim
commit to user
vi
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ACKNOWLEDGEMENT
Alhamdulillahirobbil’alamin. All praise for Allah SWT the Almighty. I
can finish this final project. In the process of making this final project, I realized
that it could not be done without any helps from many people. Therefore, I would
like to express my sincere gratitude to :
1. Dean of Faculty Letters and Fine Arts, Drs. Riyadi Santosa, M.Ed, Ph.D.
2. Head of English Diploma Program, Yusuf Kurniawan S.S., M. A.
3. My Supervisor, Karunia Purna K, S.S., M.Si
4. My Academic Supervisor, Yusuf Kurniawan S.S., M. A.
5. All Lecturers of English Diploma Program.
6. Mr. Purwanto (Head of local guide in angkunegaran Palace), Mr. Agung
(Head of HPI Surakarta), all of local guides in Mangkunegaran Palace
(Mr. Joko, Mr. Susilo, Mr. Nono, Mr. Dodik, Mr. Wahyu, Miss Erna, Mrs.
Iffah, Mrs. Sushi, Mrs. Maryati, Mrs. Endang), Mr. Man (Front liner of
Puro Mangkunegaran), Mr. Adik (Security in Mangkunegaran Palace), and
all the staffs and employees in Mangkunegaran Palace tourism bureau for
giving opportunity to do my job training in Mangkunegaran Palace.
7. My beloved parents, my sisters and my big family who always support me
in writing this final project report. Thanks a lot for giving support both
material and spiritual. You are my everything.
8. My friends during job training in Mangkunegaran Palace, Wahyu, Gissel,
and Others from SMK 6 Surakarta.
commit to user
vii
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digilib.uns.ac.id
9. All my friends in English Diploma Program of 2010, class A, B, and C,
especially Qori, Septian, Septianita, Nuri, Ratna, Yeni, thanks for
togetherness. Hopefully you will succeed.
10. All staffs in English Diploma Program, especially Mrs. Heni and Miss
Susi, thanks for your help.
11. All of people who helped me in finishing my final project report. Thanks a
lot for your support.
commit to user
viii
perpustakaan.uns.ac.id
digilib.uns.ac.id
ABSTRACT
Yusuf Maulana Ibrahim, 2014. The Activities of New Local Guide in
Mangkunegaran Palace, English Diploma Program, Faculty of Letters and Fine Arts,
Sebelas Maret University.
The final project report is written based on the writer’s job training as a Guide in
Mangkunegaran Palace for the Period of June 1st – July 30th 2013. The objectives of the
final project report are to describe the experience and the problem faced by
Mangkunegaran Palace when the writer did job training as guide in Mangkunegaran
Palace.
There were some activities that experienced by the writer. The first one is
getting information about Mangkunegaran Palace. After that, the writer joined
guiding technique class. The third activity is escorting which means following
senior local guides in their guiding activities. The fourth one is having a test from
senior guide and the last but not least, the writer starts guiding the real tourists/
visitors coming to Mangkunegaran Palace.
Besides, the writer also found some problems during his training program at
Mangkunegaran Palace. The problems are caused by some reasons such as the short
open hours, the lack of dicipline, the lack of professionalism and the lack of
language skills. The writer proposes some solutions for the problems mentioned
above. They are maximizing the open hour to increase the number of visitors of
this palace, improving the quality management by conducting quality training and
making cooperation with related institutions, recruiting professional guide having
a good English and official HPI certificate. The last but not least is making written
rules to create a dicipline behavior for all elements of Mangkunegaran Palace.
Keyword: Mangkunegaran Palace, local guide, the activities of new local guide,
problem face by Mangkunegaran Palace
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ix
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TABLE OF CONTENT
APPROVAL OF CONSULTANT..................................................................ii
APPROVAL OF BOARD EXAMINERS...........................................................iii
MOTTOES............................................................................................................iv
DEDICATION.......................................................................................................v
PREFACE.............................................................................................................vi
ACKNOWLEDGEMENT..................................................................................vii
ABSTRACT........................................................................................................ix
TABEL OF CONTENT........................................................................................x
CHAPTER I: INTRODUCTION.........................................................................1
Background......................................................................................1
Objectives......................................................................................3
Benefits............................................................................................3
CHAPTER II: LITERATURE REVIEW............................................................4
A. Tourism......................................................................................4
1. The Definition of Tourism...................................................4
2. The Definition of Guide.......................................................5
3. The Definition of Tourist Attraction....................................6
4. The Definition of Tourist.....................................................7
5. The Classification of Tourism..............................................8
CHAPTER III: DISCUSSION............................................................................12
A. General Disciption of Mangkunegaran Palace.........................12
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1. Profile of Mangkunegaran Palace................................12
x
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2. Mangkunegaran Tourism Bureau.................................13
3. The Roles of Guide in Mangkunegaran Palace............13
4. Duties of Guides in Mangkunegaran Palace................14
B. Job Training Activity as a Local Guide in Mangkunegaran
Palace.......................................................................................14
C. The Problem Face in Mangkunegaran Palace..........................17
D. Solutions of Problems Faced By Mangkunegaran Palace........19
CHAPTER IV: CONCLUSION AND SUGGESTION....................................21
A. Conclusion...............................................................................21
B. Suggestion...............................................................................22
BIBILIOGRAPHY
APPENDICES
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