Sharing of Best Practices UBAYA
3rd Dean’s Forum 2016, Universiti Kebangsaan Malaysia, Kuala Lumpur
SHARING OF BEST PRACTICES IN THE AREA OF
TEACHING & LEARNING
Christina Avanti
University of Surabaya (UBAYA)
UBAYA teaching and learning
quality assurance - Teacher’s GPA
Christ ina Avant i, Ph.D.
BACKGROUND OF THE SELECTED ACTIVITY/PROGRAM
Ubaya is a private teaching institution with high reputation for its quality on teaching and learning process.
The development of this institution facing challenge on greater diversity of courses and the variety of teaching and
assessment methods
Ubaya should continue to provide and to pursue excellence in teaching and learning.
Quality assurance is the most important tools for getting into the goal
Previous: human work load is huge and prone to human error
(eg input learning questionnaire, a questionnaire for all units were being inputted manually by the operator or parttime workers)
Need to be supported by Online Information System in Quality Assurance.
UBAYA QAM developm ent
2005
Launching Qualit y Assurance Unit
Develop KPI and St rat egic Plan 2004- 2011;
2006
Monevin St rat egic Plan and Operat ional Plan ( SPP)
2007
Launching Learning Quest ionnaire → Learning Subject and Teacher Teaching
Index
2009
I SO 9001: 2000 cert ificat ion for 7 support ing unit s ( adm inist rat ive unit s)
2010
Upgrading int o I SO 9001: 2008 and expansion of t he scope dan perluasan scope for all
support ing unit s
2011
QA unit has changed int o Direct orat e of Qualit y Assurance and I nt ernal Audit by adding
financial and invent ory audit leads by a Direct or
UBAYA QAM developm ent ( 2)
2012
I SO 9001: 2008 recert ificat ion
Developmen of IT-based QAM (online via my.ubaya.ac.id)
2013
Expansion of I SO wit h I WA- 2: 2007 for cert ificat ion of academ ic unit s – Bachelor
program
2014
Expansion of I SO wit h I WA- 2: 2007 for profession and m ast er program S2
→ all working units were certified;
I SO 17025 for CDEA Laborat ory
Receiving SNI Award from BSN
I ndonesian Nat ional St andard Award 2014 from Board of Nat ional St andardizat ion
2015
I SO 9001: 2008 Recert ificat ion for all working unit s
Receiving SNI Award from BSN
( Gold Cat egory)
Launching Ubaya Quality Management System (UQMS) Award
2016
Receiving SNI Award from BSN
( Gold Cat egory)
2 nd Year UQMS
Plan and service management
PM-DPMAI-09
Teaching evl
PM-DPK-04
Graduation service evl
PM-ADMIK-08
Learning evl
PM-ADMIK-03
Learning Plan
PM-PPKP-02
Curriculum Verif.
PM-F-02
Lerning Plan
PM-F-01
Design &
Curriculum
Development
Education &
Teaching
PM-F-03
Teaching
and Lab
work
implementation
PM-F-04
Teaching and
learning
evaluation
PM-F-05 Final
Project
PM-LPPM01
Research
Admin
Research
Master Plan service
Business and
Industrial
community
PM-LPPM-08
Intelectual property
right application
PM-LPPM-02
Admin service in
Research and
Strategic Plan Community
for community Service
services
Research &
Development
Tri Dharma Perguruan Tinggi
(The three obligation of a college)
PM-F-06
Graduation
service
Community Services
6
Online I nform at ion Syst em in Teaching and
Learning Qualit y Assurance
Academic: Teaching classes, teaching
attendance, students data, student
obligations, final project.
Learning questionnaire: period of the
questionnaire, learning questionnaire
results, conformity report
STRENGTH OF THE SELECTED ACTIVITY/PROGRAM
Priorities for staff and institutional development in relation to learning and teaching are identified during each of
the processes used to monitor and review performance in learning and teaching
to attract staff and students from wide variety of backgrounds, and meet the challenges posed by the growing
diversity of pre-university education;
to create a climate that teaching is greatly appreciated and where pedagogical issues, such as the development of
teaching and assessment methods, is the subject of a regular, well-informed debate;
to monitor, maintain and strive to improve the standard of teaching provision in order to ensure that UBAYA
consistently offer the highest quality of education;
LEARNING SUBJECT INDEX
Learning Subject Index
Teaching classes
COURSE MATERIALS AND EXAM
Ex: The purpose of the courses / lab
work was informed at the beginning
of the meeting.
A Agree B. Disagree
Ex: Pre-test could help better
understand the subject/labwork
A Disagree B. slightly disagree
C. agree D. strongly disagree
E. No pre-test in this course
EVALUATION OF
LABORATORY WORK
Modules
Materials and equipment
EVALUATION FOR TEACHING
Teacher’s i dex GPA
5. The questions, suggestions and
complaints from the students were
responded well and wisely by the lecturers
A strongly Disagree B. Disagree
C. slightly disagree
D. agree E. strongly agree
Teacher/lecturer
Summary of suggestions
for lecturers
Suggestions for lecturer
Name: Dr. Xxxxxxxxx Number 19901x
Learning Conform it y Report
Teacher Name, Number, and E-mail
Dear Dr. ………………………… Teacher Na e
Learning conform it y report is given t o t he following
crit eria:
• Num ber of st udent s wit h score D + E ≥ 25%
• Learning subj ect I ndex < 3.0
• Teacher I ndex < 3.0
Average Teacher’s index (GPA)
4
3.9
3.8
3.7
3.6
3.5
2010/ 2011b 2011/ 2012a 2011/ 2012b 2012/ 2013a 2012/ 2013b 2013/ 2014a 2013/ 2014b 2014/ 2015a 2015/ 2016b 2014/ 2015b 2015/ 2016a
IMPACT OF THE SELECTED ACTIVITY/PROGRAM TO
STAKEHOLDERS
Peringkat versi
Tempo
17
17
UBAYA QAM cycle and sust ainabilit y
Program implementation
1. Self evaluation
2. Benchmarking/Adopting excellence
criteria (SNPT, KKNI, BAN PT, ISO 9001,
LAM-PTKes, etc)
3. Stakeholders
Checking conformity to
standards
Internal Audit (DPMAI)
External Audit: BAN PT,
Certification Board
Strategic Plan
adjustment, follow-up and
quality improvement
Sust ainabilit y: UQMS Award
• Conduct ed every year since 2015.
• Part icipant s are t he working unit s Pesert a divided int o t he
cat egories: Big, m edium , sm all unit s
• Award is given on Ubaya Anniversay Dies Nat alis March
11t h
CHALLENGES FACED AND
SUGGESTIONS FOR IMPROVEMENT
Managing Risk
academic
Entry Process
ISO 9001:2015
External
Evaluation
Maintaining
Quality
Facilities & equipment
SHARING OF BEST PRACTICES IN THE AREA OF
TEACHING & LEARNING
Christina Avanti
University of Surabaya (UBAYA)
UBAYA teaching and learning
quality assurance - Teacher’s GPA
Christ ina Avant i, Ph.D.
BACKGROUND OF THE SELECTED ACTIVITY/PROGRAM
Ubaya is a private teaching institution with high reputation for its quality on teaching and learning process.
The development of this institution facing challenge on greater diversity of courses and the variety of teaching and
assessment methods
Ubaya should continue to provide and to pursue excellence in teaching and learning.
Quality assurance is the most important tools for getting into the goal
Previous: human work load is huge and prone to human error
(eg input learning questionnaire, a questionnaire for all units were being inputted manually by the operator or parttime workers)
Need to be supported by Online Information System in Quality Assurance.
UBAYA QAM developm ent
2005
Launching Qualit y Assurance Unit
Develop KPI and St rat egic Plan 2004- 2011;
2006
Monevin St rat egic Plan and Operat ional Plan ( SPP)
2007
Launching Learning Quest ionnaire → Learning Subject and Teacher Teaching
Index
2009
I SO 9001: 2000 cert ificat ion for 7 support ing unit s ( adm inist rat ive unit s)
2010
Upgrading int o I SO 9001: 2008 and expansion of t he scope dan perluasan scope for all
support ing unit s
2011
QA unit has changed int o Direct orat e of Qualit y Assurance and I nt ernal Audit by adding
financial and invent ory audit leads by a Direct or
UBAYA QAM developm ent ( 2)
2012
I SO 9001: 2008 recert ificat ion
Developmen of IT-based QAM (online via my.ubaya.ac.id)
2013
Expansion of I SO wit h I WA- 2: 2007 for cert ificat ion of academ ic unit s – Bachelor
program
2014
Expansion of I SO wit h I WA- 2: 2007 for profession and m ast er program S2
→ all working units were certified;
I SO 17025 for CDEA Laborat ory
Receiving SNI Award from BSN
I ndonesian Nat ional St andard Award 2014 from Board of Nat ional St andardizat ion
2015
I SO 9001: 2008 Recert ificat ion for all working unit s
Receiving SNI Award from BSN
( Gold Cat egory)
Launching Ubaya Quality Management System (UQMS) Award
2016
Receiving SNI Award from BSN
( Gold Cat egory)
2 nd Year UQMS
Plan and service management
PM-DPMAI-09
Teaching evl
PM-DPK-04
Graduation service evl
PM-ADMIK-08
Learning evl
PM-ADMIK-03
Learning Plan
PM-PPKP-02
Curriculum Verif.
PM-F-02
Lerning Plan
PM-F-01
Design &
Curriculum
Development
Education &
Teaching
PM-F-03
Teaching
and Lab
work
implementation
PM-F-04
Teaching and
learning
evaluation
PM-F-05 Final
Project
PM-LPPM01
Research
Admin
Research
Master Plan service
Business and
Industrial
community
PM-LPPM-08
Intelectual property
right application
PM-LPPM-02
Admin service in
Research and
Strategic Plan Community
for community Service
services
Research &
Development
Tri Dharma Perguruan Tinggi
(The three obligation of a college)
PM-F-06
Graduation
service
Community Services
6
Online I nform at ion Syst em in Teaching and
Learning Qualit y Assurance
Academic: Teaching classes, teaching
attendance, students data, student
obligations, final project.
Learning questionnaire: period of the
questionnaire, learning questionnaire
results, conformity report
STRENGTH OF THE SELECTED ACTIVITY/PROGRAM
Priorities for staff and institutional development in relation to learning and teaching are identified during each of
the processes used to monitor and review performance in learning and teaching
to attract staff and students from wide variety of backgrounds, and meet the challenges posed by the growing
diversity of pre-university education;
to create a climate that teaching is greatly appreciated and where pedagogical issues, such as the development of
teaching and assessment methods, is the subject of a regular, well-informed debate;
to monitor, maintain and strive to improve the standard of teaching provision in order to ensure that UBAYA
consistently offer the highest quality of education;
LEARNING SUBJECT INDEX
Learning Subject Index
Teaching classes
COURSE MATERIALS AND EXAM
Ex: The purpose of the courses / lab
work was informed at the beginning
of the meeting.
A Agree B. Disagree
Ex: Pre-test could help better
understand the subject/labwork
A Disagree B. slightly disagree
C. agree D. strongly disagree
E. No pre-test in this course
EVALUATION OF
LABORATORY WORK
Modules
Materials and equipment
EVALUATION FOR TEACHING
Teacher’s i dex GPA
5. The questions, suggestions and
complaints from the students were
responded well and wisely by the lecturers
A strongly Disagree B. Disagree
C. slightly disagree
D. agree E. strongly agree
Teacher/lecturer
Summary of suggestions
for lecturers
Suggestions for lecturer
Name: Dr. Xxxxxxxxx Number 19901x
Learning Conform it y Report
Teacher Name, Number, and E-mail
Dear Dr. ………………………… Teacher Na e
Learning conform it y report is given t o t he following
crit eria:
• Num ber of st udent s wit h score D + E ≥ 25%
• Learning subj ect I ndex < 3.0
• Teacher I ndex < 3.0
Average Teacher’s index (GPA)
4
3.9
3.8
3.7
3.6
3.5
2010/ 2011b 2011/ 2012a 2011/ 2012b 2012/ 2013a 2012/ 2013b 2013/ 2014a 2013/ 2014b 2014/ 2015a 2015/ 2016b 2014/ 2015b 2015/ 2016a
IMPACT OF THE SELECTED ACTIVITY/PROGRAM TO
STAKEHOLDERS
Peringkat versi
Tempo
17
17
UBAYA QAM cycle and sust ainabilit y
Program implementation
1. Self evaluation
2. Benchmarking/Adopting excellence
criteria (SNPT, KKNI, BAN PT, ISO 9001,
LAM-PTKes, etc)
3. Stakeholders
Checking conformity to
standards
Internal Audit (DPMAI)
External Audit: BAN PT,
Certification Board
Strategic Plan
adjustment, follow-up and
quality improvement
Sust ainabilit y: UQMS Award
• Conduct ed every year since 2015.
• Part icipant s are t he working unit s Pesert a divided int o t he
cat egories: Big, m edium , sm all unit s
• Award is given on Ubaya Anniversay Dies Nat alis March
11t h
CHALLENGES FACED AND
SUGGESTIONS FOR IMPROVEMENT
Managing Risk
academic
Entry Process
ISO 9001:2015
External
Evaluation
Maintaining
Quality
Facilities & equipment