PENERAPAN FRAMEWORK BALANCE SCORE CARD DAN COBIT 5 UNTUK TATA-KELOLA TEKNOLOGI INFORMASI PADA PEMERINTAH KOTA KUPANG - Diponegoro University | Institutional Repository (UNDIP-IR)
DAFTAR PUSTAKA
Abbas, H., Saad, H.B., 2014, Assessment of IT Governance in Organizations: A
Simple Integrated Approach. Computers in Human Behavior 32, 261 – 267.
Alonso, I.A., Verdún, J.C., Caro. E.T., 2008. The importance of IT strategic demand
management in achieving the objectives of the strategic business planning.
Computer Science and Software Engineering, International Conference.
IEEE.
Al-Hatmi, A,. Hales, K., 2010. Strategic alignment and IT projects in public sector
organization: Challenges and solutions. European and Mediterranean
Conference on Information Systems, Abu Dhabi: UAE.
Al-Qassimi, N., Rusu, L., 2015. IT Governance in a Public Organization in a
Developing Country: A Case Study of a Governmental Organization.
Conference on ENTERprise Information Systems / International Conference
on Project MANagement / Conference on Health and Social Care Information
Systems and Technologies, CENTERIS / ProjMAN / HCist October 7-9.
Bermejo, P.H.S., Tonelli, A.O., Zambalde, A.L., Santos, P.A., Zuppo, L., 2014,
Evaluating IT Governance Practices and Business IT Outcomes: A
Quantitative Exploratory Study in Brazilian Companies, Procedia
Technology 16, 849-857.
Bozeman, B., Bretschneider, S., 1986. Public Management Information Systems:
Theory and Prescription. Public Administration Review.
Choudhury, E., Ahmed, S., 2002. The shifting meaning of governance: Public
accountability of third sector organizations in an emergent global regime.
International Journal of Public Administration 25(4), 561-588.
Denise, D. F., 2010. Information technology governance: an evaluation of the
theory-practice gap. Corporate Governance, Emerald Group Publishing
Limited,. Vol. 10 (Iss: 5): p. pp.662 - 674.
Departemen Komunikasi dan Informatika, “Panduan Umum Tata kelola TIK
Nasional,” vol. 1, 2007, pp. 1–49.
Grant, G., Brown, A., Uruthirapathy, A., McKnight ,S., 2007. An Extended Model
of IT Governance: A Conceptual Proposal, AMCIS 2007, p. 215.
Gold, C., 1992. Total quality management in information services – IS measures:
a balancing act, Ernst & Young Center for Information Technology and
Strategy, Boston.
101
Gold, C., 1994. US measures : a balancing act, Ernst & Young Center for Business
Innovation, Boston.
Grembergen, W.V., 2004, Strategies For Information Technology Governance,
Idea Group Publishing, Hersey PA.
Grembergen, W.V., Haes, S. D., 2009, Enterprise Governance of Information
Technology, Springer, USA
Hunton, J.E., Bryant, S.M., Bagnaroff, N.A., 2004, Core Concepts of Information
Technology Auditing, Wiley International, New York.
Hoch, D., Payán, M., 2008. Establishing good IT governance in the public sector.
McKinsey on Government (pp. 45-55).
Information and Technology Governance Institute., 2003, Board Briefing IT
Governance 2nd edition, ITGI, USA
ISACA., 2007, CobIT 4.1. Framework, Control Objectives, Management
Guidelines, Maturity Models, IT Governance Institute, USA.
ISACA., 2012, COBIT Framework 5, ISACA, USA.
ISACA, 2013, COBIT Self-Assessment Guide: Using COBIT 5, ISACA, USA.
Juiz, C., Gomez, M., Barcelo, M, I., 2012. Business/IT Projects Alignment through
the Project Portfolio Approval Process as IT Governance Instrument,
Proceedings of Social and Behavioral Sciences, 65, 70 – 75.
Juiz, C., Guerrero, C,. Lera, I., 2014. Implementing Good Governance Principles
for the Public Sector in Information Technology Governance Frameworks.
Open Journal of Accounting (3), 9-27.
Janahi, L., Griffith, M., Al-Ammal, H., 2015. A Conceptual Model for IT
Governance in Public Sector. The Fourth International Conference on Future
Generation Communication Technologies (FGCT).
Kaplan, S. R, dan Norton. D.P., 1992. The Balance Scorecards: Measure that Drive
Performance, Harvard Business Press, Boston.
Kaplan, S.R, dan Norton. D.P., 1996, The Balance Scorecards: Translating
Strategy into Action, Harvard Business Press, Boston.
Loukis, E.N., Tsouma, N., 2002. Critical issues of information systems
management in the Greek Public Sector. Information Polity, 7(1): p. 65-83.
102
Mamaghani, N. D., Samizadeh, R., Saghafi, F., 2011. Developing a Combined
Framework for Evaluating IT Projects based on IT-BSC and COBIT .
International Journal of Digital Content Technology and its Applications
Vol.5 No.5.
McNaughton, B., Ray, P., Lewis, L., 2010 Designing an Evaluation Framework for
IT Service Management. Information and Management 47, 219 – 225.
Patel, N. V., "An emerging strategy for e-business IT Governance," in W.V.
Grembergen (ed), Strategies for Information Technology Governance, 2004,
pp. 81-98.
Pang, M, S., 2014. IT governance and business value in the public sector
organizations — The role of elected representatives in IT governance and
itsimpact on IT value in U.S. state governments. Decision Support Systems
59, 274–285.
Webb, P., Pollard, C., Ridley, G., "Attempting to Define IT Governance: Wisdom
or Folly?," ,Hawaii International Conference on System Sciences, 2006.
Ramos, M. J., How to comply with Sarbanes-Oxley section 404: assessing the
effectiveness of internal control, John Wiley & Sons, Inc. , 2006.
Susanti, R, Y., Sucahyo, Y, G., 2016. Information Technology Governance
Evaluation and Processes Improvement Prioritization based on COBIT 5
Framework at Secretariat General of The Indonesian House of
Representatives, Fourth International Conference on Information and
Communication Technologies (ICoICT).
Haes, S, D., Grembergen, W, V., 2004. IT governance and its mechanisms, Inf Syst.
Control J., vol. I, pp. 27-33.
Haes, S, D., Grembergen, W, V., Debreceny, R, S., “COBIT 5 and Enterprise
Governance of Information Technology: Building Blocks and Research
Opportunities.,” J. Inf. Syst., vol. 27, no. 1, pp. 307–324, 2013.
Weill, P dan Ross, J.W., (2004), IT Governance: How Top Performance Manage
IT Decision Rights for Superior Result, Harvard Business School Press,
Boston.
Willcocks, L., 1995, Information Management. The evaluation of information
systems investments. Chapman & Hall, London.
Youssfi, K., Boutahar, J., Elghazi, S., 2014, A Tool Design of Cobit Roadmap
Implementation, International Journal of Advanced Computer Science and
Applications (IJACSA), 5, 86-94.
103
Abbas, H., Saad, H.B., 2014, Assessment of IT Governance in Organizations: A
Simple Integrated Approach. Computers in Human Behavior 32, 261 – 267.
Alonso, I.A., Verdún, J.C., Caro. E.T., 2008. The importance of IT strategic demand
management in achieving the objectives of the strategic business planning.
Computer Science and Software Engineering, International Conference.
IEEE.
Al-Hatmi, A,. Hales, K., 2010. Strategic alignment and IT projects in public sector
organization: Challenges and solutions. European and Mediterranean
Conference on Information Systems, Abu Dhabi: UAE.
Al-Qassimi, N., Rusu, L., 2015. IT Governance in a Public Organization in a
Developing Country: A Case Study of a Governmental Organization.
Conference on ENTERprise Information Systems / International Conference
on Project MANagement / Conference on Health and Social Care Information
Systems and Technologies, CENTERIS / ProjMAN / HCist October 7-9.
Bermejo, P.H.S., Tonelli, A.O., Zambalde, A.L., Santos, P.A., Zuppo, L., 2014,
Evaluating IT Governance Practices and Business IT Outcomes: A
Quantitative Exploratory Study in Brazilian Companies, Procedia
Technology 16, 849-857.
Bozeman, B., Bretschneider, S., 1986. Public Management Information Systems:
Theory and Prescription. Public Administration Review.
Choudhury, E., Ahmed, S., 2002. The shifting meaning of governance: Public
accountability of third sector organizations in an emergent global regime.
International Journal of Public Administration 25(4), 561-588.
Denise, D. F., 2010. Information technology governance: an evaluation of the
theory-practice gap. Corporate Governance, Emerald Group Publishing
Limited,. Vol. 10 (Iss: 5): p. pp.662 - 674.
Departemen Komunikasi dan Informatika, “Panduan Umum Tata kelola TIK
Nasional,” vol. 1, 2007, pp. 1–49.
Grant, G., Brown, A., Uruthirapathy, A., McKnight ,S., 2007. An Extended Model
of IT Governance: A Conceptual Proposal, AMCIS 2007, p. 215.
Gold, C., 1992. Total quality management in information services – IS measures:
a balancing act, Ernst & Young Center for Information Technology and
Strategy, Boston.
101
Gold, C., 1994. US measures : a balancing act, Ernst & Young Center for Business
Innovation, Boston.
Grembergen, W.V., 2004, Strategies For Information Technology Governance,
Idea Group Publishing, Hersey PA.
Grembergen, W.V., Haes, S. D., 2009, Enterprise Governance of Information
Technology, Springer, USA
Hunton, J.E., Bryant, S.M., Bagnaroff, N.A., 2004, Core Concepts of Information
Technology Auditing, Wiley International, New York.
Hoch, D., Payán, M., 2008. Establishing good IT governance in the public sector.
McKinsey on Government (pp. 45-55).
Information and Technology Governance Institute., 2003, Board Briefing IT
Governance 2nd edition, ITGI, USA
ISACA., 2007, CobIT 4.1. Framework, Control Objectives, Management
Guidelines, Maturity Models, IT Governance Institute, USA.
ISACA., 2012, COBIT Framework 5, ISACA, USA.
ISACA, 2013, COBIT Self-Assessment Guide: Using COBIT 5, ISACA, USA.
Juiz, C., Gomez, M., Barcelo, M, I., 2012. Business/IT Projects Alignment through
the Project Portfolio Approval Process as IT Governance Instrument,
Proceedings of Social and Behavioral Sciences, 65, 70 – 75.
Juiz, C., Guerrero, C,. Lera, I., 2014. Implementing Good Governance Principles
for the Public Sector in Information Technology Governance Frameworks.
Open Journal of Accounting (3), 9-27.
Janahi, L., Griffith, M., Al-Ammal, H., 2015. A Conceptual Model for IT
Governance in Public Sector. The Fourth International Conference on Future
Generation Communication Technologies (FGCT).
Kaplan, S. R, dan Norton. D.P., 1992. The Balance Scorecards: Measure that Drive
Performance, Harvard Business Press, Boston.
Kaplan, S.R, dan Norton. D.P., 1996, The Balance Scorecards: Translating
Strategy into Action, Harvard Business Press, Boston.
Loukis, E.N., Tsouma, N., 2002. Critical issues of information systems
management in the Greek Public Sector. Information Polity, 7(1): p. 65-83.
102
Mamaghani, N. D., Samizadeh, R., Saghafi, F., 2011. Developing a Combined
Framework for Evaluating IT Projects based on IT-BSC and COBIT .
International Journal of Digital Content Technology and its Applications
Vol.5 No.5.
McNaughton, B., Ray, P., Lewis, L., 2010 Designing an Evaluation Framework for
IT Service Management. Information and Management 47, 219 – 225.
Patel, N. V., "An emerging strategy for e-business IT Governance," in W.V.
Grembergen (ed), Strategies for Information Technology Governance, 2004,
pp. 81-98.
Pang, M, S., 2014. IT governance and business value in the public sector
organizations — The role of elected representatives in IT governance and
itsimpact on IT value in U.S. state governments. Decision Support Systems
59, 274–285.
Webb, P., Pollard, C., Ridley, G., "Attempting to Define IT Governance: Wisdom
or Folly?," ,Hawaii International Conference on System Sciences, 2006.
Ramos, M. J., How to comply with Sarbanes-Oxley section 404: assessing the
effectiveness of internal control, John Wiley & Sons, Inc. , 2006.
Susanti, R, Y., Sucahyo, Y, G., 2016. Information Technology Governance
Evaluation and Processes Improvement Prioritization based on COBIT 5
Framework at Secretariat General of The Indonesian House of
Representatives, Fourth International Conference on Information and
Communication Technologies (ICoICT).
Haes, S, D., Grembergen, W, V., 2004. IT governance and its mechanisms, Inf Syst.
Control J., vol. I, pp. 27-33.
Haes, S, D., Grembergen, W, V., Debreceny, R, S., “COBIT 5 and Enterprise
Governance of Information Technology: Building Blocks and Research
Opportunities.,” J. Inf. Syst., vol. 27, no. 1, pp. 307–324, 2013.
Weill, P dan Ross, J.W., (2004), IT Governance: How Top Performance Manage
IT Decision Rights for Superior Result, Harvard Business School Press,
Boston.
Willcocks, L., 1995, Information Management. The evaluation of information
systems investments. Chapman & Hall, London.
Youssfi, K., Boutahar, J., Elghazi, S., 2014, A Tool Design of Cobit Roadmap
Implementation, International Journal of Advanced Computer Science and
Applications (IJACSA), 5, 86-94.
103