PENERAPAN FRAMEWORK BALANCE SCORE CARD DAN COBIT 5 UNTUK TATA-KELOLA TEKNOLOGI INFORMASI PADA PEMERINTAH KOTA KUPANG - Diponegoro University | Institutional Repository (UNDIP-IR)

DAFTAR ISI
Halaman
HALAMAN JUDUL ...................................................................................................
i
HALAMAN PENGESAHAN ..................................................................................... ii
HALAMAN PERNYATAAN .................................................................................... iii
HALAMAN PERNYATAAN PERSETUJUAN PUBLIKASI UNTUK
KEPENTINGAN AKADEMIS .................................................................................. iv
KATA PENGANTAR ............................................................................................... v
DAFTAR ISI ............................................................................................................... vi
DAFTAR GAMBAR .................................................................................................. viii
DAFTAR TABEL ....................................................................................................... ix
ABSTRAK ................................................................................................................ xi
ABSTRACT ................................................................................................................ xii
BAB I
1.1
1.2
1.3

PENDAHULUAN
Latar Belakang .............................................................................................

Tujuan Penelitian .........................................................................................
Manfaat Penelitian .......................................................................................

BAB II
2.1
2.2
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5

TINJAUAN PUSTAKA
Tinjauan Pustaka .......................................................................................... 5
Dasar Teori ................................................................................................... 7
IT Governance ............................................................................................. 7
BSC dan ITBSC ........................................................................................... 8
COBIT 5 ....................................................................................................... 11
Fokus Utama Tatakelola Teknologi Informasi ............................................. 17
Kondisi Sekretariat Daerah Pemerintah Kota Kupang ................................. 20

BAB III
3.1
3.2
3.3
3.4
3.4.1
3.4.2

METODOLOGI PENELITIAN
Bahan Penelitian ..........................................................................................
Alat Penelitian ..............................................................................................
Prosedur Penelitian ......................................................................................
Perancangan Sistem Informasi .....................................................................
Perancangan Basis Data ...............................................................................
Perancangan Antarmuka ..............................................................................

23
23
24

26
26
30

BAB IV
4.1
4.1.1
4.2
4.2.1
4.2.2
4.2.3
4.2.4

HASIL PENELITIAN DAN PEMBAHASAN
Hasil Penelitian ............................................................................................
Sistim Informasi Analisis Tatakelola Teknologi Informasi .........................
Pembahasan ..................................................................................................
Hasil Pemetaan ITBSD dengan Visi/Misi Bagian PDE ..............................
Hasil Pemetaan Visi/Misi dengan Enterprise Goal ......................................
Hasil Pemetaan Visi/Misi dengan IT Related Goal ....................................

Hasil Pemetaan Enterprise Goal dengan IT Related Goal ........................

32
32
38
38
40
41
42

vi

1
4
4

4.2.5
4.2.6
4.2.7
4.2.8

Hasil Pemetaan IT Related Goal dengan Proses COBIT 5 .......................
Hasil Analisis Proses COBIT 5 ................................................................
Hasil Perhitungan Capability level ..............................................................
Rekomendasi Perbaikan ...............................................................................

43
44
95
96

BAB V KESIMPULAN DAN SARAN
5.1
Kesimpulan .................................................................................................. 100
5.2
Saran ............................................................................................................ 100
DAFTAR PUSTAKA ................................................................................................. 101
LAMPIRAN ................................................................................................................ 105

vii