Sistem Komunikasi Interpersonal Antara Pimpinan- Bawahan Dalam Meningkatkan Prestasi Kerja Pegawai Di Kantor Kementerian Agama Kabupaten Aceh Tenggara - Repository UIN Sumatera Utara
DAFTAR ISI
Halaman
PERNYATAAN..........................................................................................i
PERSETUJUAN.........................................................................................ii
PENGESAHAN..........................................................................................iii
ABSTRAK..................................................................................................iv
KATA PENGANTAR...............................................................................vii
DAFTAR ISI...............................................................................................x
DAFTAR LAMPIRAN..............................................................................xii
BAB I PENDAHULUAN
A.
B.
C.
D.
E.
F.
Latar Belakang Masalah..................................................................1
Rumusan Masalah............................................................................5
Batasan Istilah.................................................................................5
Tujuan Penelitian.............................................................................7
Kegunaan Penelitian........................................................................7
Sistematika Penulisan......................................................................8
BAB II LANDASAN TEORI
A. Komunikasi Interpersonal...............................................................9
1. Pengertian Sismtem Komunikasi Interpersonal.........................9
2. Kompetensi Komunikasi Interpersonal.....................................10
3. Tujuan Komunikasi Interpersonal.............................................10
4. Efektifitas Komunikasi Interpersonal........................................14
B. Komunikasi Organisasi...................................................................18
1. Fungsi Komunikasi Organisasi...................................................19
2. Saluran Komunikasi Dalam Organisasi......................................21
3. Aspek-aspek Komunikasi Atasan Kepada Bawahan.................28
4. Jenjang Komunikasi....................................................................31
C. Kepemimpinan Dalam Konsep Islam..............................................33
1. Pengertian Kepemimpinan..........................................................36
2. Fungsi Kepemimpinan................................................................39
3. Komunikasi Kepemimpinan Dalam Islam..................................41
x
4. Wibawa Kepemimpinan Dalam Islam.........................................44
BAB III METODOLOGI PENELITIAN
A.
B.
C.
D.
E.
F.
G.
Tempat dan Waktu Penelitian..........................................................47
Jenis dan Pendekatan Penelitian......................................................47
Informan Penelitian..........................................................................50
Sumber Data.....................................................................................51
Instrumen Pengumpul Data..............................................................51
Keakuratan Penelitian.......................................................................54
Teknik Analisa..................................................................................55
BAB IV HASIL PENELITIAN DAN PEMBAHASAN
A. Sejarah dan Estapet Kepemimpinan.................................................58
B. Sistem Komunikasi Interpersonal Antara Pimpinan-Bawahan.........59
C. Prestasi Kerja Pegawai Kantor Kementerian Agama........................84
BAB V PENUTUP
A. Kesimpulan........................................................................................98
B. Saran-saran........................................................................................100
DAFTAR PUSTAKA
LAMPIRAN-LAMPIRAN
DAFTAR RIWAYAT HIDUP
xi
Halaman
PERNYATAAN..........................................................................................i
PERSETUJUAN.........................................................................................ii
PENGESAHAN..........................................................................................iii
ABSTRAK..................................................................................................iv
KATA PENGANTAR...............................................................................vii
DAFTAR ISI...............................................................................................x
DAFTAR LAMPIRAN..............................................................................xii
BAB I PENDAHULUAN
A.
B.
C.
D.
E.
F.
Latar Belakang Masalah..................................................................1
Rumusan Masalah............................................................................5
Batasan Istilah.................................................................................5
Tujuan Penelitian.............................................................................7
Kegunaan Penelitian........................................................................7
Sistematika Penulisan......................................................................8
BAB II LANDASAN TEORI
A. Komunikasi Interpersonal...............................................................9
1. Pengertian Sismtem Komunikasi Interpersonal.........................9
2. Kompetensi Komunikasi Interpersonal.....................................10
3. Tujuan Komunikasi Interpersonal.............................................10
4. Efektifitas Komunikasi Interpersonal........................................14
B. Komunikasi Organisasi...................................................................18
1. Fungsi Komunikasi Organisasi...................................................19
2. Saluran Komunikasi Dalam Organisasi......................................21
3. Aspek-aspek Komunikasi Atasan Kepada Bawahan.................28
4. Jenjang Komunikasi....................................................................31
C. Kepemimpinan Dalam Konsep Islam..............................................33
1. Pengertian Kepemimpinan..........................................................36
2. Fungsi Kepemimpinan................................................................39
3. Komunikasi Kepemimpinan Dalam Islam..................................41
x
4. Wibawa Kepemimpinan Dalam Islam.........................................44
BAB III METODOLOGI PENELITIAN
A.
B.
C.
D.
E.
F.
G.
Tempat dan Waktu Penelitian..........................................................47
Jenis dan Pendekatan Penelitian......................................................47
Informan Penelitian..........................................................................50
Sumber Data.....................................................................................51
Instrumen Pengumpul Data..............................................................51
Keakuratan Penelitian.......................................................................54
Teknik Analisa..................................................................................55
BAB IV HASIL PENELITIAN DAN PEMBAHASAN
A. Sejarah dan Estapet Kepemimpinan.................................................58
B. Sistem Komunikasi Interpersonal Antara Pimpinan-Bawahan.........59
C. Prestasi Kerja Pegawai Kantor Kementerian Agama........................84
BAB V PENUTUP
A. Kesimpulan........................................................................................98
B. Saran-saran........................................................................................100
DAFTAR PUSTAKA
LAMPIRAN-LAMPIRAN
DAFTAR RIWAYAT HIDUP
xi