The Global Standard – a self regulation tool for CSO Accountability

The Global Standard – a selfregulation tool for CSO
Accountability
Katja Guerten, @CSOStandard
POP Hotel, Jakarta, 14 July 2017

RAPIDLY CHANGING WORLD

Collective
action
problems

Economic and
political power

Distribution and
nature of poverty
and inequality

Demographics
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Technological
Revolutions

Development
sector

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CHANGES IN CIVIL SOCIETY

• Rapid growth in CSOs
• Relevance, effectiveness and legitimacy in
question
• Declining public trust
• Proliferation of accountability standards
• Donor focus on innovation and impact
• Repressive laws, regulations and practices


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BUT CHALLENGES ARE OPPORTUNITIES

We can:
•Address trust deficit
•Get our own house in order
•Improve accountability and transparency
•Do this in innovative ways, learn and improve
•Learn, adapt, improve, evolve
CSO accountability self-regulation as a tool for selfempowerment, learning and improvement and to
defend civic space

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A STRONG NETWORK
Built by these nine organisations from around the
world, jointly with a network of 1,500 CSOs globally

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ABOUT THE GLOBAL STANDARD

Aim: To strengthen CSO effectiveness
•Enhance existing and new accountability standards
•Reduce transaction costs
•Contribute to a more enabling CSO environment


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The Global Standard for CSO Accountability

•Builds on the Istanbul Principles and the rich
experience across the CSO sector
•Usable across the sectors (development, humanitarian,
environment, human rights, advocacy,…)
•Deliberately aspirational and forms a powerful
collective narrative for CSOs worldwide

•Framed in simple language
•Provides a global reference of shared values and goals
that can be contextualized and complements existing
standards.
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WHAT’S NEW ABOUT THAT?

• Standard for CSO Accountability Initiatives:
Has multiple end users, but currently mainly
targets organisations that manage or drive the
alignment in existing or new standards and the
capacity to ensure implementation

• Dynamic Understanding of Accountability:
Sets feedback, participation and interaction with

key from stakeholders at the heart of
accountability

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STEPS OF A CLOSED FEEDBACK LOOP

•Preparatory Step: Buy-In
•1. Design your feedback process
•2. Collect constituent’s feedback
•3. Analyse the feedback received
•4. Dialogue and Sense-Making
•5. Course Correct
Your results:
satisfaction, ownership, better
impacts, sustainability, trust

For more information, visit www.feedbacklabs.org
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HOW TO GET INVOLVED

Join
Join a CSO
accountability
initiative that has
aligned its code

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Align
Revise and
benchmark your

accountability code
to align it with the
Global Standard

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Promote
Add your voice,
discuss CSO
accountability, and
challenge our
practices

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Contact us for more information and
feedback!
www.csostandard.org
feedback@csostandard.org
@CSOStandard

Thank you!