expression of satisfaction and dissatisfaction
ENGLISH
Expression of Satisfaction and
Dissatisfaction
1
Ungkapan
Kepuasan/Ketidak puasan
Digunakan untuk
menyatakan rasa puas
atau tidak puas.
2
Expression Of
Satisfaction
I am satisfied.
I am very happy.
I like it.
I enjoy it very much.
3
Expression Of
Dissatisfaction
I am not satisfied.
I hate it.
I am not happy.
4
Kosakata yang berkaitan
dengan
kepuasan/ketidakpuasan
Satissfaction
Satisfy
Satisfaction
Satisfied
Satisfying
Satisfactory
Contented
Pleased
(verb)
= membuat
kepuasan
(noun)
= kepuasan
(adj.)
= puas
(adj.)
= yang
memuaskan
(adj.)
= yang
memuaskan
(adj.)
= puas
(adj.)
= senang
5
Contoh:
Nothing satisfied him.
He is always complaining.
I’m satisfied with the exam
result of my students.
The good news is satisfying.
The results of yours test are
satisfactory.
6
Your success will be a great
satisfaction to your parents.
We are contented with what
he has done.
They are pleased with the
result.
7
Dissatisfaction
Dissatisfy
(verb) = tidak
membuat puas
Dissatisfaction (noun) = ketidak puasan
Dissatisfied
(adj.) = tidak puas
Dissatisfying (adj.) = tidak
memuaskan
Dissatisfactory (adj.) = tidak memuaskan
Discontented (adj.) = tidak puas
Displeased
(adj.) = tidak senang
8
Contoh:
The bad news dissatisfied me.
The workers were dissatisfied
with their salaries.
The preparation for the basket
ball competition is dissatisfying.
It is really a dissatisfying
preparation.
9
It is a dissatisfaction to know
all our plans failed.
he is discontented with his job.
I am displeased with the
painting.
10
11
1. A : What do you think the
dress I made for you?
B : I’m extremely pleased.
The underline expression is used to
express…
a. Certainty
b. Surprise
c. Satisfaction
d. Agreement
e. Happiness
12
2. Aida
: What about your trip
last week?
Agung : Hm, I felt … with it.
The service was good.
a. satisfy
b. satisfied
c. satisfying
d. satisfactory
e. satisfaction
13
3. Edy : I feel … with the art
exhibition because it
lacks of promotion.
Ali : It is a pity that only
a few art lovers came.
a. pleased
b. amused
c. amazed
d. interested
e. dissatisfied
14
4. A : What do you think of our
show?
B : The audience seemed so happy.
I feel…
A : So do I.
a. afraid
b. doubt
c. ashamed
d. satisfied
e. optimistic
15
5. Budi : How is the business in
the shop?
Aulia: Very good. I can’t complain.
I … with the way of business
going.
a. am unhappy
b. am not pleased
c. am dissatisfied
d. feel contented
e. feel discontented
16
6. A: How was the result of your
test?
B: I am really …
I got a good score.
a. pleased
b. dissatisfied
c. disappointed
d. dedicated
e. appreciated
17
7. A: I heard that you wanted to
move to the new house.
B: No, I don’t plan it.
The house where I am living
now is …
a. satisfactory
b. satisfaction
c. satisfying
d. satisfied
e. satisfy
18
8. X : How did you find the hotel
which Pak Hasan
recommended?
Y : The service was excelent,
so was the food. The week
we spent there was very
pleasant and …
19
a. satisfy
b. satisfied
c. satisfying
d. satisfactory
e. satisfaction
20
9. Hotel Manager: Do you have any
problem with the
conference room?
Customer
: Oh, I can’t
complain about it.
……………………
21
a. I’m extremely satisfied with the
way it’s arranged.
b. The way it’s arranged is very
dissatisfying.
c. I’m displeased with the way it’s
arranged.
d. The arrangement is
dissatisfactory.
e. it’s doesn’t give me satisfaction.
22
10. Dodi : Did you enjoy the
January?
Heru : Sure. I … with it.
I’ve got a lot of new
experiences.
The local people were
very nice and helpful.
23
a. am very pleased
b. am disappointed
c. am satisfied
d. was very pleased
e. was disappointed
24
11. Mother : Did you like the party?
Nurul : ………………….
Mother : Why? What went
wrong?
a. Yes, it is really satisfying.
b. No, it is dissatisfying.
25
c. Yes, it gives me satisfaction.
d. No, I am extremely discounted
with it.
e. No, I was extremely discounted
with it.
26
12. Wife
: So you like the food?
Husband : Yes, I like it very much.
I think it’s the first
time you have cooked
this food.
Wife
: Yes, you are right.
I got the recipe from
the newspaper.
Husband : I’ll be happy if you cook
it again for me
tomorrow.
27
The underlined utterance
expresses that the husband is…
a. happy
b. excited
c. satisfied
d. surprise
e. appreciated
28
13. Teacher : I am disappointed
with your test results.
Students : Sorry Sir, we had
no time at all to
prepare our selves for
the test. We were so
busy training for the
competition.
Teacher : You’re only clever at
making excuses.
29
From the dialogue above we can
conclude that …
a. The students are satisfied.
b. The teacher is satisfying.
c. The teacher is dissatisfied.
d. The students are very clever.
e. The students make the
teacher satisfied.
30
14. Rina : You don’t look happy
with the shirt I gave
you.
Rudi : Oh no, I like it very
much. I’ve been
looking for such
a cloth material so
long.
31
The dialogue tells us that Rudi
expresses...
a. happiness
b. surprise
c. agreement
d. certainty
e. satisfaction
32
15. Ridwan : What do you think
about our trip today?
Rahmat : …. I’ve wasted too
much for nothing.
a. I am satisfied
b. It satisfied me
c. It gives me satisfaction
d. I am dissatisfied
33
16. Mother : Lina, why don’t you go
to the French course?
Lina
: Hm, hm. The teacher is
very strike and he
doesn’t speak French
well. Moreover, he
never makes jokes.
I’m not satisfied with
the course, Mom.
34
The underline words are used to
express…
a. satisfaction
b. dissatisfaction
c. agreement
d. disagreement
e. refusal
35
17. Father : Irwan, what do you
think of the watch I
gave you on your
birthday?
Irwan : It’s beautiful.
The colour fits me.
I really like it Dad.
36
From the dialogue we know
that Irwan expresses…
a. happiness
b. agreement
c. satisfaction
d. possibility
e. ability
37
18. Yane : I’ve put your bags in
the back and here’s a
magazine you might
like to read on the
plane.
Astri : You’re really very kind.
………………………….
Yane : It’s a pleasure.
38
a. I can’t bear it.
b. The trip will be long enough.
c. it’s really satisfying me.
d. I feel annoyed with my luggage.
e. I can’t thank you enough.
39
19. Nina : How did you like your
holiday?
Susy : Well, actually…
It was not as enjoyable
as I had expected.
It rained the whole day.
40
a. I am satisfied with it.
b. I can’t complain about it.
c. I was very pleased with it.
d. I was discontented with it.
e. It gives me dissatisfaction.
41
20. Lecturer : What did you think of
the lecture?
Student : ……………………
Lecturer : Oh, really?
Actually I was afraid
that my lecture was
going to be boring.
42
a. It was boring.
b. We were very disappointed.
c. We felt bored.
d. It was satisfying us.
e. It gave us dissatisfaction.
43
44
Expression of Satisfaction and
Dissatisfaction
1
Ungkapan
Kepuasan/Ketidak puasan
Digunakan untuk
menyatakan rasa puas
atau tidak puas.
2
Expression Of
Satisfaction
I am satisfied.
I am very happy.
I like it.
I enjoy it very much.
3
Expression Of
Dissatisfaction
I am not satisfied.
I hate it.
I am not happy.
4
Kosakata yang berkaitan
dengan
kepuasan/ketidakpuasan
Satissfaction
Satisfy
Satisfaction
Satisfied
Satisfying
Satisfactory
Contented
Pleased
(verb)
= membuat
kepuasan
(noun)
= kepuasan
(adj.)
= puas
(adj.)
= yang
memuaskan
(adj.)
= yang
memuaskan
(adj.)
= puas
(adj.)
= senang
5
Contoh:
Nothing satisfied him.
He is always complaining.
I’m satisfied with the exam
result of my students.
The good news is satisfying.
The results of yours test are
satisfactory.
6
Your success will be a great
satisfaction to your parents.
We are contented with what
he has done.
They are pleased with the
result.
7
Dissatisfaction
Dissatisfy
(verb) = tidak
membuat puas
Dissatisfaction (noun) = ketidak puasan
Dissatisfied
(adj.) = tidak puas
Dissatisfying (adj.) = tidak
memuaskan
Dissatisfactory (adj.) = tidak memuaskan
Discontented (adj.) = tidak puas
Displeased
(adj.) = tidak senang
8
Contoh:
The bad news dissatisfied me.
The workers were dissatisfied
with their salaries.
The preparation for the basket
ball competition is dissatisfying.
It is really a dissatisfying
preparation.
9
It is a dissatisfaction to know
all our plans failed.
he is discontented with his job.
I am displeased with the
painting.
10
11
1. A : What do you think the
dress I made for you?
B : I’m extremely pleased.
The underline expression is used to
express…
a. Certainty
b. Surprise
c. Satisfaction
d. Agreement
e. Happiness
12
2. Aida
: What about your trip
last week?
Agung : Hm, I felt … with it.
The service was good.
a. satisfy
b. satisfied
c. satisfying
d. satisfactory
e. satisfaction
13
3. Edy : I feel … with the art
exhibition because it
lacks of promotion.
Ali : It is a pity that only
a few art lovers came.
a. pleased
b. amused
c. amazed
d. interested
e. dissatisfied
14
4. A : What do you think of our
show?
B : The audience seemed so happy.
I feel…
A : So do I.
a. afraid
b. doubt
c. ashamed
d. satisfied
e. optimistic
15
5. Budi : How is the business in
the shop?
Aulia: Very good. I can’t complain.
I … with the way of business
going.
a. am unhappy
b. am not pleased
c. am dissatisfied
d. feel contented
e. feel discontented
16
6. A: How was the result of your
test?
B: I am really …
I got a good score.
a. pleased
b. dissatisfied
c. disappointed
d. dedicated
e. appreciated
17
7. A: I heard that you wanted to
move to the new house.
B: No, I don’t plan it.
The house where I am living
now is …
a. satisfactory
b. satisfaction
c. satisfying
d. satisfied
e. satisfy
18
8. X : How did you find the hotel
which Pak Hasan
recommended?
Y : The service was excelent,
so was the food. The week
we spent there was very
pleasant and …
19
a. satisfy
b. satisfied
c. satisfying
d. satisfactory
e. satisfaction
20
9. Hotel Manager: Do you have any
problem with the
conference room?
Customer
: Oh, I can’t
complain about it.
……………………
21
a. I’m extremely satisfied with the
way it’s arranged.
b. The way it’s arranged is very
dissatisfying.
c. I’m displeased with the way it’s
arranged.
d. The arrangement is
dissatisfactory.
e. it’s doesn’t give me satisfaction.
22
10. Dodi : Did you enjoy the
January?
Heru : Sure. I … with it.
I’ve got a lot of new
experiences.
The local people were
very nice and helpful.
23
a. am very pleased
b. am disappointed
c. am satisfied
d. was very pleased
e. was disappointed
24
11. Mother : Did you like the party?
Nurul : ………………….
Mother : Why? What went
wrong?
a. Yes, it is really satisfying.
b. No, it is dissatisfying.
25
c. Yes, it gives me satisfaction.
d. No, I am extremely discounted
with it.
e. No, I was extremely discounted
with it.
26
12. Wife
: So you like the food?
Husband : Yes, I like it very much.
I think it’s the first
time you have cooked
this food.
Wife
: Yes, you are right.
I got the recipe from
the newspaper.
Husband : I’ll be happy if you cook
it again for me
tomorrow.
27
The underlined utterance
expresses that the husband is…
a. happy
b. excited
c. satisfied
d. surprise
e. appreciated
28
13. Teacher : I am disappointed
with your test results.
Students : Sorry Sir, we had
no time at all to
prepare our selves for
the test. We were so
busy training for the
competition.
Teacher : You’re only clever at
making excuses.
29
From the dialogue above we can
conclude that …
a. The students are satisfied.
b. The teacher is satisfying.
c. The teacher is dissatisfied.
d. The students are very clever.
e. The students make the
teacher satisfied.
30
14. Rina : You don’t look happy
with the shirt I gave
you.
Rudi : Oh no, I like it very
much. I’ve been
looking for such
a cloth material so
long.
31
The dialogue tells us that Rudi
expresses...
a. happiness
b. surprise
c. agreement
d. certainty
e. satisfaction
32
15. Ridwan : What do you think
about our trip today?
Rahmat : …. I’ve wasted too
much for nothing.
a. I am satisfied
b. It satisfied me
c. It gives me satisfaction
d. I am dissatisfied
33
16. Mother : Lina, why don’t you go
to the French course?
Lina
: Hm, hm. The teacher is
very strike and he
doesn’t speak French
well. Moreover, he
never makes jokes.
I’m not satisfied with
the course, Mom.
34
The underline words are used to
express…
a. satisfaction
b. dissatisfaction
c. agreement
d. disagreement
e. refusal
35
17. Father : Irwan, what do you
think of the watch I
gave you on your
birthday?
Irwan : It’s beautiful.
The colour fits me.
I really like it Dad.
36
From the dialogue we know
that Irwan expresses…
a. happiness
b. agreement
c. satisfaction
d. possibility
e. ability
37
18. Yane : I’ve put your bags in
the back and here’s a
magazine you might
like to read on the
plane.
Astri : You’re really very kind.
………………………….
Yane : It’s a pleasure.
38
a. I can’t bear it.
b. The trip will be long enough.
c. it’s really satisfying me.
d. I feel annoyed with my luggage.
e. I can’t thank you enough.
39
19. Nina : How did you like your
holiday?
Susy : Well, actually…
It was not as enjoyable
as I had expected.
It rained the whole day.
40
a. I am satisfied with it.
b. I can’t complain about it.
c. I was very pleased with it.
d. I was discontented with it.
e. It gives me dissatisfaction.
41
20. Lecturer : What did you think of
the lecture?
Student : ……………………
Lecturer : Oh, really?
Actually I was afraid
that my lecture was
going to be boring.
42
a. It was boring.
b. We were very disappointed.
c. We felt bored.
d. It was satisfying us.
e. It gave us dissatisfaction.
43
44