STUDENTS’ PERCEPTION OF GOOD ENGLISH TEACHERS’ CHARACTERISTICS: A CASE STUDY AT SMK PERINTIS 29 Students' Perception of Good English Teachers' Characteristics: A Case Study At SMK Perintis 29 Ungaran.

STUDENTS’ PERCEPTION OF GOOD ENGLISH TEACHERS’
CHARACTERISTICS: A CASE STUDY AT SMK PERINTIS 29
UNGARAN

THESIS
Submitted as a Partial Fulfillment of Requirement
for Getting Master Degree in Magister of English Study

Written by:
NONTIN
S200130030
POST GRADUATE MAGISTER OF ENGLISH STUDY
MUHAMMADIYAH UNIVERSITY OF SURAKARTA
2016

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MOTTO

If we want to get something we‟ve never own, then we must do something we‟ve
never done before.

The main purpose of life was to help others. If we can do not help them, at least
we do not hurt them.
.

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ACKNOWLEDGMENT

Assalamu‟alaikum Wr. Wb.
Alhamdullilahirabil‟alamin, all praise and gratitude to Allah SWT, the
most gracious and the most merciful for blessing the writer to accomplish this

thesis under the title “Students‟ Perception of Good English Teachers‟ Characteristics:

A Case Study at SMK Perintis 29 Ungaran”. This thesis is one of re-

quirement for getting the post graduate of language department at Muhammadiyah University of Surakarta.
The writer realizes that this would never be possible without contribute
and support from others. The writer would like to express her graduate and appreciation to:
1. Prof. Dr. Khudzaifah Dimyati, S.H., M.Hum, the Director of Mu-

hammadiyah University of Surakarta,
2. Prof. Dr. Markhamah, M.Hum, the Head of Language Study Depart-

ment,
3. Prof. Dr. Endang Fauziati and Muamaroh, Ph.D as advisors of this

thesis who gave guided and advices during the arrangement of research paper from the beginning until the end,
4. All lecturers in Magister Language Study,
5. The Headmaster, students and teachers of SMK Perintis 29 Ungaran,

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6. My beloved husband who had helped me a lot and giving support and
prayer,
7. My beloved father, mother, brother and all families who always give
love, support, and prayer,
8. My classmates in Magister of Language Study of Muhammadiyah
University of Surakarta, class of 2013.
9. My friends and readers, who always support, give prayer and strength.

The writer realizes that this research paper is not perfect and has a lot of
weakness. Therefore, the writer thanks to the reader if they can contribute
suggestions and criticisms to make this thesis better.
Wassalamu‟alaikum Wr. Wb.

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TABLE OF CONTENTS

COVER ............................................................................................................. i
APPROVAL FOR SUBMISSION ...................................................................ii

APPROVAL....................................................................................................iii
NOTE OF ADVISOR I ...................................................................................... iv
NOTE OF ADVISOR II .................................................................................... v
PRONOUNCEMENT ........................................................................................ vi
MOTTO ............................................................................................................. vii
ACKNOWLEDGMENT .................................................................................... viii
TABLE OF CONTENTS ................................................................................... x
LIST OF TABLE ............................................................................................... xiii
LIST OF CHART ............................................................................................... xv
LIST OF APPENDICS ...................................................................................... xvi
ABSTRACT ....................................................................................................... xvii
CHAPTER I INTRODUCTION
A. Background of the Study.....................................................................1
B. Limitation of the Study........................................................................7
C. Problems Statement........... …………………......................................7
D. Research Objective............ ………......................................................8
E. Benefits of the Study............................................. ………………….9
F. Research Paper Organization ………………………………...........10

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CHAPTER II REVIEW OF RELATED LITERATURE
A. Previous Studies...............................................................................11
B. The Position of Current Study …………………………….............22
C. Underlying Theory …………………………………………..........27
1. English Teachers in Indonesia..................................................27
2. Good English Teacher..............................................................27
3. Good english teachers‟ characteristics.....................................31
a. Good Teacher‟s Technical Knowledge ………………....31
b. Pedagogical Skills…..…………………………………...33
c. Interpersonal Skills …………………………………......35
d. Personal Qualities ………………………………............35
4. Perception ……………………………………………….......37
a. The Meaning of Perception ………………………….....37

b. The Process of Perception................................................40
CHAPTER III RESEARCH METHOD
A. The Type of the Research.....................................................41
B. The Subject of the Research.................................................42


C. Object of the Research …………………………………….43
D. Data and Data Resource …………………………………...43
E. Technique of Collecting Data...............................................44
1. Interview ………………………………………………..44

2. Observation ……………………………………………..45
3. Questionnaire ……………………………………………46
F. Technique of Analyzing Data................................................47
1. Data Collection ................................................................48
2. Data Reduction.................................................................48
3. Data Display.....................................................................48

4. Conclusion drawing and verification …………………...48

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CHAPTER IV RESEARCH FINDING AND DISCUSSION
A. Research Finding ……………………………………………51

1. Good English Teachers with Respect to Technical

Knowledge……………………………………….............52
2. Good English Teachers with Respect to Pedagogical
Skills ……………………………………………………..61
3. Good English Teachers with Respect to Interpersonal
Skills……………………………………………………...80
4. Good English Teachers with Respect to Personal
Qualities …………………………………………………78
5. The Differences and Similarities of Students‟
Perception of Good English Teachers with Respect to
Technical Knowledge, Pedagogical Skills, Interpersonal
Skills and Personal Qualities …………………………….88
B. Discussion of Finding ……………………………………...117
1. The comparison of research finding of current study
with the research finding of previous study ……………117
2. Compatibility between research finding of
current study and underlying theory ……………………123
CHAPTER V CONCLUSION, PEDAGOGICAL IMPLICATION
AND SUGGESTION...................................................................131
A. Conclusion ……………………………………………....131
B. Pedagogical Implication ………………………………...138


C. Suggestion ………………………………………………139
BIBLIOGRAPHY .............................................................................................. .141
APPENDIX ........................................................................................................ .145
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THE LIST OF TABLE

Table 1. The Differences and Similarities of the Current Study
and Previous Studies ………………………………………………...25
Table 2. List of Good Language-Teaching Characteristics…………………….28
Table 3. The Result of Students‟ Perception of Good
English Teachers‟ Characteristics with Respect to
Personal Quality ……………………………………………………..83
Table 4. The Open-ended Questionnaire Result of Differences
and Similarities of Students‟ Perception of Good English
Teachers with Respect to Technical Knowledge …………………….86
Table 5. In-depth Interview Result of Differences and Similarities
of Students‟ Perception of Good English Teachers
with Respect to Technical Knowledge ………………………………89

Table 6. Open-Ended Questionnaire Result of Differences
and Similarities Students‟ Perception of Good English
Teachers with Respect to technical Knowledge……………………..93
Table 7. In-depth Interview Result of Differences and Similarities
Students‟ Perception of Good English Teachers with
Respect to Pedagogical Skills ……………………………………….96

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Table 8. Open-ended Questionnaire Result of Differences and
Similarities Students‟ Perception of Good English Teachers
with Respect to Interpersonal Skills ………………………………….. 99
Table 10. In-depth interview Result of Differences and Similarities
Students‟ Perception of Good English Teachers with
Respect to Interpersonal Skills………………………………………103
Table 11. Open-Ended Questionnaire Result of Differences and
Similarities Students‟ Perception of Good English Teachers with
Respect to Pedagogical Skills …………………………………….. 111
Table 12. In-depth Interview Result of Differences and Similarities
Students‟ Perception of Good English Teachers with

Respect to Personal Quality ………………………………………..114
Table 13. The Comparison of Research Finding of Current Study with
the Thi‟s Work …………………………………………………….120
Table 14. The Comparison of Research Finding of Current Study
with the Previous Study ………………………………………….122
Table 15. Compatibility Between Research Findings of Current Study
with the Underlying Theory ……………………………………….127

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THE LIST OF CHART

Chart 1. Close Questionnaire Result of Students‟ Perception of Good English
Teachers with Respect to Technical Knowledge …………………….. 55
Chart 2. Open-ended Questionnaire Result of Students‟ Perception of Good
English Teachers with Respect to Technical
Knowledge…………………………………………………………….. 57
Chart 3. The result of open-ended questionnaire of Good English Teachers‟
Characteristics with Respect to Pedagogical Skills…………………….67
Chart 4. The Close Questionnaire Result of Students‟ perception of Good

English Teachers with Respect to Personal Qualities …………………82

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THE LIST OF APPENDICES

Appendix 1. The Respondences of Research (Students of SMK Perintis 29
Ungaran)
Appendix 2. the transcript of Preliminary Interview Question
Appendix.3. The Transcript of Interviews Questions
Appendix.4. Close Questionnaire Students‟ Perception of Good English Teacher
Appendix.5. Open Questionnaire Students‟ Perception of Good English Teacher
Appendix. 6 Transcript of the Result of Preliminary Interview
Appendix. 7 Transcript of the Result of Interview
Appendix. 8. The Result of Close Questionnaire Percentage
Appendix. 9. Observation Guideline

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ABSTRAK
Penelitian ini bertujuan untuk mencari karakteristik-karakteristik guru bahasa
Inggris yang baik. Tujuanya adalah untuk mengetahui persepsi siswa terhadap
guru bahasa Inggris yang baik sehubungan dengan pengetahuan teknikal,
keterampilan pedagogik, keterampilan interpersonal dan kualitas pribadi.
Penelitian ini termasuk penelitian deskriptif. Desain penelitian ini menggunakan
studi kasus. Data diambil dengan cara observasi, wawancara dan kuesioner dan
kemudian dianalisa secara kualitatif dengan menggunakan teknik triangulasi.
Temuan penelitian ini menunjukkan bahwa karakteristik guru yang baik
sehubungan dengan pengetahuan teknikalnya yaitu menguasai bahasa Inggris,
memahami metode pengajaran, mampu mengajar dengan jelas, memahami
kemampuan siswa dan hubungan yang erat antara bahasa dan budaya.
Karakteristik guru bahasa Inggris yang baik sehubungan dengan keterampilan
interpersonal adalah guru yang santai, humoris, kooperatif dan mampu mengelola
emosi, semangat dalam mengajar dan bersabar dalam mengahadapi dan
menangani siswa. Karakteristik guru yang baik sehubungan dengan keterampilan
pedagogik adalah guru yang memiliki keterampilan mengajar, menggunakan
media yang menarik dan bermacam-macam teknik, kreatif dan inovatif dalam
merancang materi, mengerti kebutuhan siswa, memotivasi siswa dan sabar.
Karakteristik guru bahasa Inggris yang baik sehubungan dengan kualitas pribadi
adalah figure yang baik, baik hati dan taat beribadah, disiplin, sabar, memiliki
kebiasaan, sikap dan perilaku yang baik, sealu menjaga kualitasnya dan semangat
dalam mengajar. Dari hasil kuesioner terbuka dan wawancara mendalam
menunjukkan bahwa persepsi siswa perempuan terhadap guru bahasa inggris yang
baik lebih pada aspek kognitif sedangkan siswa laki-laki lebih pada aspek afektif.
Kata kunci: Guru bahasa yang baik, pengetahuan teknikal, keterampilan interpersonal, keterampilan pedagogik, kualitas pribadi.

ABSTRACT
This study aimed to investigate of good English teachers‟ characteristics
perceived by students of SMK Perintis 29 Ungaran. The objective is to find out
the students‟ perception of good English teacher with respect to technical
knowledge, pedagogical skills, interpersonal skills and personal qualities. This is
descriptive research. Design of the research uses case study. The data were taken
by observation, interview and questionnaire, and then analysed by qualitative. It
uses triangulation technique. The findings of this study showed that the
characteristics of good English teachers with respect to technical knowledge are
master of English language, understand teaching methodology, can teach clearly,
know about students „ability and understand the close connection between
language and culture. Good English teachers‟ pedagogical skills who have
teaching skills, use interesting media and variety techniques, creative and
innovative in designing materials, understanding students‟ needs, motivating the
students and teachers should be patient in facing and handling students. Good
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English teachers‟ interpersonal skills who are enjoyable people, humorous,
cooperative and good in managing emotion, be enthusiasm in teaching and patient
in guiding and handling students who have lack of ability. Good English teachers‟
personal qualities who are good figure, kind and religious person, discipline,
patient, have nice habit, attitude and behaviourism, always maintain their quality
and enthusiasm in teaching. From the open-ended questionnaire and in-depth
interview result indicated that females‟ perception of good English teachers‟
characteristics are more on cognitive but male on affective aspect.
Key words: Good language teachers, technical knowledge, interpersonal skills,
pedagogical skills, personal qualities.

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