PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN KONSUMEN TERHADAP KEPUTUSAN KONSUMEN DALAM MENENTUKAN PILIHAN JASA KURIR PADA KANTOR POS INDONESIA CABANG CIKAMPEK (Survei Pada Pengguna Jasa Kiriman Paket Di Kantor Pos Indonesia Cab. Cikampek)
DAFTAR LAMPIRAN
No.
Judul
Halaman
1. Lampiran A Kuesioner Penelitian ....................................... 172
2. Lampiran B Tabulasi Data Kuesioner ................................. 176
3. Lampiran C Uji MSI ........................................................... 184
4. Lampiran D Uji Validitas .................................................... 190
5. Lampiran E Uji Reliabilitas................................................. 193
6. Lampiran F Uji Normalitas ................................................. 194
7. Lampiran G Uji Autokorelasi.............................................. 195
8. Lampiran H Uji Multikolonieritas....................................... 196
9. Lampiran I Uji Heterodeksitas ............................................ 197
10. Lampiran J Uji Regresi Berganda ....................................... 198
11. Lampiran K Uji t ................................................................. 199
12. Lampiran L Uji F ................................................................ 200
13. Lampiran M Uji Koofesien Determinasi ............................. 201
14. Lampiran N Tabel r ............................................................. 202
15. Lampiran O Tabel t ............................................................. 203
16. Lampiran P Tabel F ............................................................. 204
xii
No.
Judul
Halaman
1. Lampiran A Kuesioner Penelitian ....................................... 172
2. Lampiran B Tabulasi Data Kuesioner ................................. 176
3. Lampiran C Uji MSI ........................................................... 184
4. Lampiran D Uji Validitas .................................................... 190
5. Lampiran E Uji Reliabilitas................................................. 193
6. Lampiran F Uji Normalitas ................................................. 194
7. Lampiran G Uji Autokorelasi.............................................. 195
8. Lampiran H Uji Multikolonieritas....................................... 196
9. Lampiran I Uji Heterodeksitas ............................................ 197
10. Lampiran J Uji Regresi Berganda ....................................... 198
11. Lampiran K Uji t ................................................................. 199
12. Lampiran L Uji F ................................................................ 200
13. Lampiran M Uji Koofesien Determinasi ............................. 201
14. Lampiran N Tabel r ............................................................. 202
15. Lampiran O Tabel t ............................................................. 203
16. Lampiran P Tabel F ............................................................. 204
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