IP Telephony - Binus e-Thesis

  

INTERNATIONAL UNDERGRADUATE PROGRAM

BINA NUSANTARA UNIVERSITY

  Major Computer Science Sarjana Komputer Thesis

  Semester [Even] year 2005

IP TELEPHONY

  

Hansel Gideon Gunawan (0500549366)

ABSTRACT

  The objective of the thesis is to analyze IP Telephony technology and why such good technology is not popular in Indonesia, and hopefully by the end of this paper solutions and recommendations to solve this issue can be given. The main discussion will be mainly about the comparison between the IP Telephony and the traditional system (PSTN) in the context of wartel. The question that the thesis tries to answer is “Why the such advanced technology like the IP Telephony is not implemented in Indonesia? What is the barrier? Why this technology cannot replace the existing traditional system (PSTN)?” In order to complete the objective of this thesis, I did some research in some wartel and with the data gathered, I can simulate the scenario if the IP Telephony is implemented instead of PSTN. As a result of the thesis, hopefully this paper will be helpful due to its extensive and comprehensive research.

  In conclusion, I learned more about IP Telephony and know better about the existing system (PSTN). By making this thesis, hopefully I can give the trustworthy comparison and the pros and cons between the two technologies.

  

PREFACE

  I would like to thank everyone that has been so helpful throughout the creation of this thesis. I will never able to complete this thesis without the help and support from all the involved party. I get such amazing experience in the last 5 months and hopefully what I’ve created can be used as additional knowledge in the IT world. I would also like to show gratitude towards Mr. Minaldi Loeis for the guidance, Cisco System for the given opportunity and support, Mr. Bedjo from TELKOM for the information given, all the wartel that have participated in the survey, and other important party that I cannot mention one by one.

  

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  CHAPTER 1

  

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CHAPTER 4 SYSTEM DESIGN ERROR! BOOKMARK NOT DEFINED.

  

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  PSTN

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CHAPTER 6 DISCUSSION ERROR! BOOKMARK NOT DEFINED.

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  EASIBILITY

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CHAPTER 5 SYSTEM IMPLEMENTATION ERROR! BOOKMARK NOT

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ARTEL TO

ISTANCE AND

6.1 O BSERVATION

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CHAPTER 7 CONCLUSION AND RECOMMENDATION ERROR!

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  A.1.2 IP Telephony related product A.1.3 Organizational Structure Error! Bookmark not defined. A.2 T ELKOM E RROR ! B OOKMARK NOT DEFINED . A.2.1 Brief History of Telkom Error! Bookmark not defined. A.2.2 Organizational Structure Error! Bookmark not defined.

  

List of Figures

Figure 2.1 Communication between workstation and server ..........Error! Bookmark not defined.Figure 2.2 Communication between two phone using PSTN .........Error! Bookmark not defined.Figure 2.2 Simple model of communication....................Error! Bookmark not defined.Figure 2.3 Internetworking Protocols in context .............Error! Bookmark not defined.Figure 2.4 H.323 network architecture ............................Error! Bookmark not defined.Figure 2.5 The H.323 protocol stack ................................Error! Bookmark not defined.Figure 2.6 SIP protocol architecture ................................ Error! Bookmark not defined.Figure 3.1 Average amount of visitors.............................Error! Bookmark not defined.Figure 3.2 Amount of telephone set................................. Error! Bookmark not defined.Figure 3.3 Duration of local call ......................................Error! Bookmark not defined.Figure 3.4 Duration of Long Distance call.......................Error! Bookmark not defined.Figure 3.5 Duration of International call .........................Error! Bookmark not defined.Figure 3.6 International access number ...........................Error! Bookmark not defined.Figure 3.7 Satisfaction rate of Telkom service ................Error! Bookmark not defined.Figure 4.1 Traditional Wartel...........................................Error! Bookmark not defined.Figure 4.2 IP Telephony Wartel.......................................Error! Bookmark not defined.Figure 5.1 Call to PSTN (local and long distance) ..........Error! Bookmark not defined.Figure 5.2 Call to PSTN using VoIP (Long Distance and International) ................ Error! Bookmark not defined.Figure 5.2 Call to IP Phone ..............................................Error! Bookmark not defined.

  Figure A.1 Cisco Systems, Inc. organizational structure .Error! Bookmark not defined. Figure A.2 Telkom organizational structure ....................Error! Bookmark not defined.

  

List of Tables

Table 2.1 History of Telephone .......................................Error! Bookmark not defined.

Table 3.1 Result Overview...............................................Error! Bookmark not defined.Table 3.2 Average amount of visitors ..............................Error! Bookmark not defined.Table 3.2 Amount of telephone set ..................................Error! Bookmark not defined.Table 3.3 Duration of local call .......................................Error! Bookmark not defined.Table 3.4 Duration of Long Distance call........................Error! Bookmark not defined.Table 3.5 Duration of International call...........................Error! Bookmark not defined.Table 3.6 International access number.............................Error! Bookmark not defined.Table 3.7 Satisfaction rate of Telkom service..................Error! Bookmark not defined.Table 5.1 Computer specifications...................................Error! Bookmark not defined.Table 6.1 Traditional wartel feasibility study ..................Error! Bookmark not defined.Table 6.2 IP Telephony wartel feasibility study ..............Error! Bookmark not defined.Table 7.2 VoIP Wartel + Warnet feasibility study...........Error! Bookmark not defined.

  Table A.2 Telkom company history.................................Error! Bookmark not defined.