telkomsigma cloud computing eng2014
TelkomCloud
Premium Quality
Secure
Reliable
Cloud Computing
IaaS (Infrastructure as a Service)
SaaS (Software as a Service)
Table of
Contents
Cloud Computing Means Afordable IT
Infrastructure and Applications over
the Internet
4
TelkomCloud Means Security and
Reliability
5
Telkom Cloud Solutions:
6
IaaS
6
IaaS Solutions
8
TelkomCloud vMachine & vData Center
8
Telkomsigma Cloud SME
Telkom Cloud Solutions:
10
12
SaaS
12
SaaS Solutions
14
TelkomCloud e-Mail Zimbra
14
TelkomCloud e-Project
16
TelkomCloud e-Oicial Memo
18
TelkomCloud M-Force
20
TelkomCloud e-Collaboration
22
Prior to Cloud
Computing, IT services
meant:
Cloud Computing Means
Afordable IT Infrastructure
and Applications over the
Internet
Huge CAPEX & high cost of
ownership limited to Large
irms
Long delivery time
with high risk of
implementation failure
Cloud Computing
means:
No CAPEX or investments,
only OPEX required
IT agility with limited risks,
hence is accessible by
irms of all sizes
Getting a Cloud
Computing service
means?
Gone are the days when businesses had to invest in costly IT
infrastructure and/or applications. Nowadays, such technology
is available for businesses of all sizes via the Internet on a payper-use basis. This technology, which enables you and other
companies to enjoy this service, is called Cloud Computing.
Through a Cloud provider, you can store critical data in a data center
as well as access applications for your business. As your business
grows, you can simply scale up your usage of IT infrastructure
from the data center and access even more applications.
Whatever the size your business is, you can have instant access
to scalable IT infrastructure and sophisticated applications. Cloud
Computing has made the cost of having those infrastructure and
applications more afordable, enabling you to pay as you grow.
Find a Cloud Computing
service provider with
a proven track record,
experience and expertise
Five Reasons to Choose Cloud Computing
1. Access to enterprise class IT infrastructure and/or applications
Cloud Computing is accessible for businesses of all sizes.
2. Pay as you go/Pay as you grow
Pay only the Cloud Computing services that suit your current business size.
3. Adaptable and Scalable
Cloud Computing enables you to easily add or reduce capacity as required by your business.
4. Faster IT Delivery Time
As infrastructure, platforms and/or applications are installed and ready to use on cloud, you can
instantly utilize them.
5. Reducing Implementation Risk
The risk of failure when installing and integrating new infrastructure is reduced, as the Cloud
Computing system has already been installed and tested.
4
Telkomsigma | Cloud Computing
TelkomCloud Means
Security and Reliability
Why Security and Reliability?
Cloud Computing clients have a legitimate concern with both the security and availability of their data and
applications. Finding the right Cloud Computing service provider means knowing whether they have a
respectable track record.
Why TelkomCloud?
Our background, track record and experience speaks for itself:
TelkomCloud solutions is the result of a collaboration between Telkom Indonesia and Telkomsigma
Telkom Indonesia has a vast infrastructure network
Telkomsigma has a wealth of experience in software, data center infrastructure and IT managed
services
The combined strengths of Telkom Indonesia and Telkomsigma will provide you with true end-to-end
solutions and greater beneits of IT to accelerate the growth of your business
Why is TelkomCloud so secure?
TelkomCloud is housed in our own data center that is managed and maintained by a team of professionals.
Our data center is a tier-3 data center with the following prestigious certiications:
ISO 9001:2008 for Data Center Operation
ISO 27001:2005 for Information Security Management System
Uptime Institute for Data Center Tier 3 Design
Telkomsigma’s
Cloud Computing
Services
IaaS
SaaS
Infrastructure as a Service
Software as a Service
TelkomCloud Server
(vMachine)
e-Mail (Zimbra)
TelkomCloud Data Center
(vData Center)
e-Oicial Memo
e-Project (Transformer)
IaaS
IaaS
SaaS
SaaS
M-Forces
Cloud SME
e-Collaboration
So0ware as a Service
Infrastructure as a Service
Infrastructure as a Service
TelkomCloud Server
• • TelkomCloud Server
(vMachine)
(vMachine)
•
TelkomCloud Data Center
• TelkomCloud Data Center
(vData Center)
(vData Center)
So0ware as a Service
• •
• •
• •
• •
M‐Force
M‐Force
e‐Mail (Zimbra)
Telkomsigma | Cloud Computing
e‐Mail (Zimbra)
e‐Project (Transformer)
e‐Project (Transformer)
e‐Official Memo
e‐Official Memo
5
TelkomCloud Solutions
IaaS
Infrastructure as a Service
Instant Infrastructure and
applications for your vMachine
and Cloud-hosted server solutions
TelkomCloud Infrastructure as a Service (IaaS) provides you with computer, storage and network
services. Added with a unique option of TelkomCloud’s managed services, you will have true endto-end solutions to accelerate your business growth with timeliness and lexibility.
We provide IaaS solutions to suit your business size:
Enterprise Solutions
Providing you with greater customizability and control over your vMachine
Giving you higher performance capabilities to serve as your production, development, disaster
recovery, backup, and archival solutions
Small Medium Enterprise (SME) Solutions
Enabling SME and Independent Software Vendors to obtain diferent Cloud Hosted Servers
to meet their requirements
The fully automated purchasing system enables you to set up a cloud hosting server in
minutes.
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Telkomsigma | Cloud Computing
IaaS Service Stack
vMachine
vDataCenter
Application software
Operating System
Private Circuit: Operating system MPLS, Metro-Ethernet
Internet Access
VPN over Internet
Bandwidth Optimizer
Virtual Firewall & Load Balancer
Hardware-based Firewall & Load Balancer
(only for vDataCenter& Private Cloud)
Operating System
Managed Services
Microsoft
MS Windows Server
MS Windows Server + MS SQL Server
Monitoring & Problem Handling
Maintenance
Processing
Backup & Archival
Capacity Management
Disaster Recovery
Linux
CentOS Linux
RedHat Enterprise Linux
Debian Linux
Ubuntu Linux
IaaS Technology
APP
APP
APP
APP
APP
APP
APP
APP
APP
OS
OS
OS
OS
OS
OS
OS
OS
OS
VMware
VMware
VMware
On Demand, Self-Service
Rapid Elasticity – Scale Up/Down
Resources Pooling
Broad Network Access using Standard
Internet Protocols
Measured Service
Support Business Continuity Plan (BCP)
Secure Multi-tenants
Telkomsigma | Cloud Computing
7
IaaS Solutions
IaaS Enterprise Solutions
TelkomCloud
Server (vMachine)
TelkomCloud Server is a virtual server designed to meet your general IT infrastructure needs.
Ofered as a virtual machine (vMachine) with ixed coniguration of CPU, RAM, and expandable
storage, TelkomCloud Server provides you with CPU, RAM, storage and licensed software.
Why TelkomCloud Server?
• Comprehensive solution for your production, development, testing, disaster recovery,
backup and archival
• SLA 99%
• Included 1 Public IP
• Included Internet Connection IIX 350 Mbps, Int’l 350 Mbps (max)
• Trial to buy in 2 weeks (Start Up Coniguration)
• 3-Day Data Retention
SMALL
MEDIUM
LARGE
EXTRA LARGE
1 vCPU
2vCPU
4vCPU
8-16vCPU
vCPU
vRAM
STORAGE
NETWORK
1,2,4,6,8,12,16,24,32,48 GB
Minimum 40 GB per disk
Maximum 512 GB per disk
Maximum 16 disks per vMachine (8 TB)
Standard
High
Sharing Internet
Public
Dedicated Internet
Private
Lincense O/S
IaaS Usage
Recommendation
8
Metro-E & MPLS
Microsoft
Linux
web server,
development server
web server,
application
server, database
MSQL server
web server,
application
server,
database SQL
server, etc.
web server, application
server, database SQL
server, proxy server, etc.
low traic &
transaction, low IO
medium traic,
high IO
high traic,
high IO
high performance server,
high IO
Telkomsigma | Cloud Computing
TelkomCloud Solutions
TelkomCloud
Data Center (vData Center)
Our vData Center enables you to build a virtual machine (vMachine) based on your needs.
Utilizing available computing units (CPU + RAM) and storage units, you will have no limitation
on vMachine amount or vMachine coniguration. In terms of capacity, we can provide you
with dedicated resources to assure system performance.
Why vData Center?
•
•
•
•
•
•
•
•
High performance with a dedicated pool of resources
Burst option: go beyond normal capacity during peak hours
Suitable for mission critical applications
SLA 99.9%
Included 1 Public IP
Included Internet Connection IIX 350 Mbps, Int’l 350 Mbps (max)
Trial to buy in 2 weeks
7-Day Data retention
START UP
4 Units:
2 GHz CPU + 4 GB
RAM
ADDITIONAL
2 Units:
1 GHz CPU + 2 GB
RAM
Standard
Storage
Network
High
5 Units:
2.5 GHz CPU + 5 GB RAM
• Minimum 100 GB storage, additional minimum
100 GB storage
• Maximum 1 TB per disk
• Maximum 16 disks per Machine
Sharing Internet
Public
Dedicated Internet
Private
License O/S
10 Units:
5 GHz CPU + 10 GB
RAM
Metro-E & MPLS
Microsoft
Linux
Telkomsigma | Cloud Computing
9
IaaS Solutions
IaaS SME Solutions
Telkomsigma
Cloud SME
Requiring less than 30 minutes for start-up, Telkomsigma Cloud SME gives you the most
lexible and quickest start-up of all the IaaS Solutions.
Speciically designed to meet the needs of Small Medium Enterprises (SME) and Independent
Software Vendors (ISV), Cloud SME provides you with the following beneits of a Cloud Hosted
Server.
Instance of Cloud Hosted Server
MEMORY (G)
STORAGE (GB)
SMALL
1
2
200
MEDIUM
2
4
400
LARGE
4
8
800
EX-LARGE
8
16
1,600
vCPU
MEMORY (G)
1,682
2,600
With OS support for
Windows and Linux
10
vCPU
Telkomsigma | Cloud Computing
STORAGE (GB)
160,000
TelkomCloud Solutions
Additional Services
Elastic IP Address
Description
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
An Elastic IP address (EIP) is a static
IP address designed for dynamic
cloud computing.
Why Cloud SME?
Elastic Block Storage
Security Access
Elastic Block Store (EBS) provides
block level storage volumes
working together with Cloud
Hosted Server instances.
Security Access by SSL VPN is
a secure access solution that
provides empowering user granular
application and data-level control
with remote access with browser
(https) from anywhere.
High Availability of Cloud
Hosted Server can reduce
unplanned downtime and
provide a better SLA
Live Migration of Cloud
Hosted Server can provide
Zero Downtime of service
when it is under maintenance
Self-Service Portal provides 3C
(Connect, Conigure, Control)
for subscribers to utilize a
Cloud Hosted Server
Carrier-Grade
resilient
Infrastructure, End-to-end of
SLA is up to 99.95%
Keep costs proportionate to
customers’ IT requirements,
PAY ONLY FOR USE
Telkomsigma | Cloud Computing
11
TelkomCloud Solutions
SaaS
Software as a Service
Cloud-Based Collaborative
Tools to Boost Your Business
Productivity
SaaS enables small and medium enterprises (SMEs) to have collaborative tools, providing them with
sophisticated hosted services and advanced ready-to-use IT software applications on a pay-per-use
basis. Capable of being accessed via the internet from any location, SaaS allows your SMEs to work
faster and more productively, all while simultaneously enhancing your customer experience.
Why TelkomCloud Saas?
Free yourself from any concern about security and reliability, as we store software applications and
data in our secure data-center infrastructure. TelkomCloud Saas provides you with the following
beneits:
Cost eicient: pay-per-use basis
Decrease deployment times
Enhance collaboration
Work from anywhere and at any time
Increase productivity
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Telkomsigma | Cloud Computing
TelkomCloud SaaS Collaboration Tools
e-Collaboration
M-Force (Mobile Workforce)
Sales Force Automation (SFA) System,
utilizing mobile devices in Cloud.
Empowering your mobile Workforce
e-Mail Zimbra
More than just an e-Mail, a Social
Collaboration Tool on Cloud
Companies and Employees want to
work anywhere, anytime and on any
device. Enabling collaboration to get
work done
TelkomCloud
SAAS
e-Project
Powerful Project Management Tool
on Cloud. Collaboration on all levels
e-Oicial Memo
Speed up how you distribute information
and administration process approvals
on Cloud
With TelkomCloud Saas
Improve Collaboration,
Work Anywhere and Anytime,
to Increase Productivity
Telkomsigma | Cloud Computing
13
SaaS Solutions
TelkomCloud e-Mail Zimbra
TelkomCloud e-Mail Zimbra
We provide you with more than just an
e-mail, but a social collaboration tool!
Understanding that email has become an inseparable
part of your business, we enhance it to become a
powerful collaborative tool. Utilizing cloud-computing
technology, e-Mail Zimbra enables you to collaborate
with people in your business organization, business
partners, and customers or clients to stay up to date
wherever you are.
TelkomCloud e-Mail Zimbra provides you with services
for secure email and rich collaboration features on a
pay-per-use scheme.
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Telkomsigma | Cloud Computing
Email Zimbra is an email
service powered by
VMWARE virtualization
technology. It is a solution
for email and collaboration
servers (groupware), which
provides a powerful server
solution email, scheduling
and group calendars,
contacts and document
storage management via
the web.
TelkomCloud Solutions
Web Services
Message & Data
Volume Growth
Increase Spam &
Virus Attack
Rich Communication
Over Internet
Integrated Address
book, Calendaring
Diverse Environment
Integrated
Solutions
Collaboration
& Sharing
Search &
Tagging
Open Source
Community
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Why e-Mail Zimbra?
IM/Presence &
Voip/SIP
1. Low Cost
No need to invest in:
e-Mail Zimbra Features
As an integrated email solution, e-Mail Zimbra provides you with
the following features that you need for doing business:
Address Book
For easy recording of contacts and easy sharing with others
Calendar
Information on schedules that are also accessible via mobile
devices
Task
Task-creating tool, job progress-tracking tool, capable of
attaching a ile to assist you in doing your job
Zimplet
Showing additional information, enabling you to add
information without opening a browser
Briefcase
Hardware infrastructure
License software
Technical support personnel
2. More Service Availability
We guarantee services through an
agreed SLA.
3. Pervasive Accessibility
Email solutions accessible
various tools, including:
via
Browser
Client email
Mobile phone
Allowing you to quickly share documents via email
Google Map
For quick and easy searches for locations
Telkomsigma | Cloud Computing
15
SaaS Solutions
TelkomCloud e-Project
TelkomCloud e-Project
A Powerful Project Management Tool on
Cloud, enabling collaboration on all levels
Prior to cloud computing, project management often relied on
desktop software applications. The challenges of using desktop
software applications are that they were not designed for enabling
collaboration among several parties. Consequently, ile sharing
required a ile to be sent through email to all those involved in the
project, or posting on a network or on an extranet.
As a totally web-based project management solution, TelkomCloud
e-Project circumnavigates such challenges. Designed as
a Performance Management Tool, TelkomCloud e-Project
allows project managers and team members to access project
information via their browser at any time and from anywhere.
TelkomCloud e-Project is a Performance Management Tool,
allowing all parts of the company to monitor and coordinate using
a combination of Project Management Software, Communication
Tools and Enterprise Social Networking
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Telkomsigma | Cloud Computing
TelkomCloud Solutions
e-Project Features
End-to-end Project Management System on Cloud
Project Management Tools
TelkomCloud e-Project enables you to monitor projects online
with similarity measure and reporting standards. With e-Project,
you can also manage and collaborate with other divisions and/or
outside parties in real time.
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Social Networking Tools
Enterprise Social Networking tools provide you with an efective
means to communicate with people in diferent positions and
divisions in your company at any time without restriction.
Communication Tools
E-Projects communication tools connect all parties and parts of
your company that are involved in projects via audio and video
communication. Designed to reduce misinformation, this e-Project
communication tool enables parties to share ideas in real time.
Project Management
Tools
Social Networking
Tools
Communication
tools
Planning, Change
Request
S-Curve, Gantt
Chart
Milestone
Dependency
User
Management
Export to Excel,
PDF
Personal
Proile
Blog
Share Status
Idea Sharing
Job Manual
Chatting
Audio/Visual
Chatting
File Sharing
More Feature
Process Tracking
Delegation
Impact Tracking
Hand Over
Personal
Appraisal
Linkage Request
Moving from CAPEX to
OPEX
Enables you to maximize the
leverage of your capital to acquire
IT and business services, all while
minimizing the risk of spending the
capital on an initial investment and
maintenance costs.
Handwriting
Video
Conferencel
Online Minute of
Meeting
Performance
Management
Why TelkomCloud
e-Project?
Easily Customized
Frequent upgrades of applications
to suit your business process
without afecting the infrastructure
in place and with less customer risk
as well as much lower adoption
costs.
Telkomsigma | Cloud Computing
17
SaaS Solutions
TelkomCloud e-Oicial Memo
TelkomCloud e-Oicial Memo
For faster information distribution and
administrative approval
Businesses need to have a quick decision making process to
stay competitive. Outdated use of paper-based communication
tends to slow down the information distribution process,
preventing automatic responses or follow-up.
TelkomCloud ofers e-Oicial Memo, providing you with a
system to automate your organization’s entire process of
letter and memo writing, iling, and monitoring. Based on cloud
computing technology, the system enables you to do the entire
process online via PC or other devices.
Accessible via the internet from any location and at any time,
TelkomCloud e-Oicial Memo helps you minimize paper work
when travelling outside your oice, as well as accelerate your
business and decision making process.
18
Telkomsigma | Cloud Computing
TelkomCloud Solutions
e-Oicial Memo Features
We ofer you a solution that transforms the management
administration of memos into a simple and quick process, i.e.
from the process of preparing a draft of a letter/memo to that of
archiving. Here are the full e-Oicial Memo features:
Outgoing Mail module
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Assists you in drafting, revising and approving the inal version
of a letter up to the numbering, sending and iling of a letter
in less than 5 minutes.
Incoming Mail and Disposition module
Assists you in handling incoming and outgoing letters by
automatically iling incoming and outgoing mail in appropriate
folders.
Archive and Agenda module
Provides you with an electronic ile cabinet that helps you
save letters in their proper category.
Secretary/Personal Assistance Module
Helps you review all incoming mail.
Delegation module
Helps you distribute incoming letters to those in charge while
you are away from the oice.
Why TelkomCloud
e-Oicial Memo?
Reduced Costs
Save on printing costs, including
oice stationery, paper, ink, etc.
Boost Eiciency and
Efectiveness
You can process a letter from
anywhere on any device in a timely
fashion, thus enabling you to
process more letters..
Improve Data Security
TelkomCloud e-Oicial Memo helps
you minimize paper work when
travelling outside your oice, as well
as accelerate your business and
decision making process
Avoiding
forgery.
any
chance
of
data
Ease of Search
Encourage a more orderly and
structured way of strong data
digitally and, therefore, making any
search for a letter or memo easier
and faster.
Telkomsigma | Cloud Computing
19
SaaS Solutions
TelkomCloud M-Force
TelkomCloud M-Force
TelkomCloud M-Force ofers
you with a cost-eicient cloudbased Sales Force Automation
(SFA) system running on
mobile devices to help your
sales force win new businesses
Sales Force Automation System
Powered by Cloud-based Mobile
Devices
Heavy traic congestion, looding and a host of other
problems in the ield can paralyze your sales force
and potentially ruin your business prospects. ERP,
SCM, CRM and other automated enterprise system
applications can assist your sales force in the event of
such situations to accelerate their reporting process
and receive guidance from the oice to close a sales
deal, but those applications are too costly.
TelkomCloud M-Force ofers you with a cost-eicient
cloud-based Sales Force Automation (SFA) system
running on mobile devices to help your sales force
win new businesses.
TelkomCloud M-Force has a complete set of business
function features, such as creation, dispatch, and
completion of work assigned to your mobile work/
sales force, making your business process more
eicient in terms of cost and time. Not only that,
M-Force also helps you meet your customers’ needs.
20
Telkomsigma | Cloud Computing
TelkomCloud Solutions
M-Force Beneits
M-Force ofers you seamless integration of business process
and standard operating procedure, paperless environment, JIT
information, integration with Google Map, and facilitate position
tracking, route planning, tracking and tracing.
Employing broadband access (GPRS/EDGE/3G), M-Force also
supports various device and oline access as well as mobile
dashboard for executive. Telkom even guarantees for technical
support within 24 hours, seven days in week.
M-Force Special Features
Mobile Task Assignment
Providing assignments and direction instantly to mobile
employees, M-Force is powerful marketing, sales,
anddistribution tools that are capable of streamlining the
monitoring of mobile employees as well helping distribution
and delivery order.
Route Management
Serving as a guide to your mobile employees in determining
the vehicle route and providing advice on the journey.
Route Tracking
Provide information to the management of the movement of
mobile employees
Data Management
Presenting data required by mobile employees anywhere.
Such as partner and customer information, or information of
storage and distribution.
Information Tools
Providing quick information to mobile employees about,
among others, traic, transaction, product, all of which can
be shared and collaborated among mobile employees.
Reporting Tools & Business Intelligent
Providing intelligent on business-related activities of mobile
employees, which can be used for reporting and analysis of
information to management.
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Why TelkomCloud
M-Force?
Real-time data collection
• Accelerate work completion
with faster and more accurate
delivery and invoicing
• Mitigate revenue leakage
Efectiveness
• improve productivity
• accelerate transaction process
and
follow-up
pending
transactions
• facilitate quicker decision making
process
• eicient scheduling
• eicient allocation of mobile
workforce
• eicient allocation of product
stocks
• reduce delivery time
• lower costs
Eiciency
• Low investment
Reduced administration
• generate
work/sale/delivery
orders
• automatically trigger further
actions
• electronic transactions routed
through worklow
Improved management
and control
• Real-time information
• improved accuracy
• Business activity monitoring
Telkomsigma | Cloud Computing
21
SaaS Solutions
TelkomCloud e-Collaboration
TelkomCloud e-Collaboration
Work anywhere, anytime and on any device to get work done
Powered by Telkom Indonesia and Microsoft Collaboration Services, TelkomCloud e-Collaboration
enables you and your workforce to collaborate anywhere, anytime and on any device to get work
done. TelkomCloud e-Collaboration ofers you and your entire workforce added mobility, higher job
satisfaction, and improvements in eiciency and productivity.
Telkom Indonesia with Microsoft Collaboration Services introduce
TelkomCloud e-Collaboration
TelkomCloud e-Collaboration provides you with a combination of Microsoft’s best collaboration tools
on cloud-based technology, consisting of Microsoft Lync 2013 (Communication Platform), Microsoft
Hosted Exchange Server (Collaboration Platform), and Microsoft Hosted Sharepoint (Content Platform).
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Telkomsigma | Cloud Computing
TelkomCloud Solutions
Who Beneits from TelkomCloud
e-Collaboration Service?
Mid-tier companies that have the following criteria:
Multi-locations with more than 100 employees
Have beneited from collaboration systems such as
YM, BBM, or Gtalk
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Have a large and extensive network (such as VPN) of
collaboration applications
Have used similar applications with the system
Have an operation that requires a high level of
collaboration (trading)
Is looking for a breakthrough in improving business
process
Why TelkomCloud
e-Collaboration?
Pay as you Grow & Reduce
Cost
TelkomCloud
e-Collaboration
enables you and your
workforce to collaborate
anywhere, anytime and
on any device to get
• No need for hardware,
software and personnel costs
• Save travel costs by enabling
live data & information sharing
sessions
Improve Productivity
Stay Connected
&
• Streamline
process
and
worklow through real-time
connectivity
Simplify IT Management &
Operational Eiciency
• No need to install and maintain
software and hardware
• Use a simple web-based panel
for easily managing your
applications
work done
Telkomsigma | Cloud Computing
23
SaaS Solutions
TelkomCloud e-Collaboration
e-Collaboration
Features
e-Collaboration
Features
Microsoft software
24
Core Function
Features
Hosted Exchange
Server
An application service electronic
mail (e-mail) based on Exchange
Server technology that can be used
without having to invest to set up
a server, operating system and
application mail.
Shared Calendars
Shared Contacts
Shared Folders
Announcements and Discussions
Shared Task Lists
Message Filtering and Categorization
Anti-SPAM and Anti-virus
Message Recovery and Retention
Data Backup and Archiving
System and Network Security
24x7 Operations and Maintenance
Content Indexing and Search
Hosted Lync 2013
Collaboration Services Oice
applications such as instant
messaging, VoIP Call, Conferencing
(text, audio, video), Video Call and
Presence that can be used by the
company without having to invest
to set up a server, operating system
and applications.
Text Messaging
Conference Chat
Voice Chat
Video Call
Shared Desktop and Program
Shared Control
Secure Socket Layer
Using Internal Domain
Single ID
Integrated with Hosted Exchange Mail
and SharePoint
Hosted SharePoint
Web-based document collaboration
service, which allows for users to
share information with each other,
anywhere, anytime access via the
internet without having to meet
each other.
Document Sharing & Collaboration
Intranet Portal
Simple Worklow
Team Workspaces
Calendar Sharing
Web Part
Secure Socket Layer
Single ID
Integrated Presence with Hosted
Communication Server
Access Delegation and Controlling
Added Service
Core Function
VPS (Virtual Private
Server)
Service that allows customers to
have a virtual server, enabling them
to install the application, do the
partition, dedicated server.
Telkomsigma | Cloud Computing
Features
Redundant System for Availability
Scheduled Backup
Securely Access
Flexible
Customizable
Ready to Use
TelkomCloud Solutions
e-Collaboration Service Packaging
Professional Service
Mailbox Quota
2 GB mailbox/user
Basic Service
Business Service
200 MB mailbox/user
Microsoft Outlook 2010
Email Application
(free license will be given for
subscribers )
Outlook Web Access
MAPI
Email Protocols
POP3/IMAP4
(included POP3/ IMAP4)
Other Features
Guaranteed backup and
disaster recovery
Guaranteed backup and
disaster recovery.
Secure Instant
Messaging, and audio/
video conferencing
Enterprise class security
(anti spam + antivirus).
PC to PC ile transfer,
audio & video sharing
Remote Wipe
Remote Access and
desktop sharing
Enterprise class security
(anti spam + antivirus).
Remote Wipe
Included Lync + SharePoint
Lync Meeting
Synchronized with mobile
devices*
Integration w/MS Oice
Added Service Service Packaging
VPS Virtual Private
Server
GOLD
TITANIUM
DIAMOND
Win 2008 R2 Web ed.
Win 2008 R2 Std ed.
Win 2008 R2 Std ed.
512 MB
1 GB
2 GB
Harddisk
30 GB
50 GB
80 GB
Static IP
1
2
3
2 users
2 users
2 users
Operation System
RAM (dedicated)
Remote Users
Telkomsigma | Cloud Computing
25
Why Telkomsigma Cloud Computing ?
Premium Quality
Service excellence is our commitment, which is determined by true end-to-end services,
guaranteed capacity, high availability and continuous service for 24 hours, 7 days a week, to
ensure each solution to deliver high business impact.
Secure
Your data security is our priority, therefore TelkomCloud infrastructure and applications
are housed in Telkomsigma’s Data Center, which has acquired international certiication ISO
27001:2005 for Information Security.
Reliable
TelkomCloud is a service you can rely, run by Telkomsigma, a company with more than two
decades of experience in the ICT industry and with currently over 100 cloud computing customers
from SME to large-scale enterprises. Telkomsigma has all the support from Telkom, an Indonesian
state-owned company that operates the largest network infrastructure in Indonesia.
Make The Move To Cloud
Contact Us
http://www.telkomsigma.co.id/contact-us
© Copyright 2014 PT Sigma Cipta Caraka (Telkomsigma)
Menara Dea, 8th Floor Kawasan Mega Kuningan
Jl. Mega Kuningan Barat IX Kav E.4.3. No.1
Jakarta 12950, Indonesia
www.telkomsigma.co.id
The information contained herein is subject to change without notice. Created May 2014
Menara Dea, 8th Floor
Kawasan Mega Kuningan Jl. Mega Kuningan Barat IX Kav E.4.3. No.1
Jakarta 12950, Indonesia
www.telkomsigma.co.id
Premium Quality
Secure
Reliable
Cloud Computing
IaaS (Infrastructure as a Service)
SaaS (Software as a Service)
Table of
Contents
Cloud Computing Means Afordable IT
Infrastructure and Applications over
the Internet
4
TelkomCloud Means Security and
Reliability
5
Telkom Cloud Solutions:
6
IaaS
6
IaaS Solutions
8
TelkomCloud vMachine & vData Center
8
Telkomsigma Cloud SME
Telkom Cloud Solutions:
10
12
SaaS
12
SaaS Solutions
14
TelkomCloud e-Mail Zimbra
14
TelkomCloud e-Project
16
TelkomCloud e-Oicial Memo
18
TelkomCloud M-Force
20
TelkomCloud e-Collaboration
22
Prior to Cloud
Computing, IT services
meant:
Cloud Computing Means
Afordable IT Infrastructure
and Applications over the
Internet
Huge CAPEX & high cost of
ownership limited to Large
irms
Long delivery time
with high risk of
implementation failure
Cloud Computing
means:
No CAPEX or investments,
only OPEX required
IT agility with limited risks,
hence is accessible by
irms of all sizes
Getting a Cloud
Computing service
means?
Gone are the days when businesses had to invest in costly IT
infrastructure and/or applications. Nowadays, such technology
is available for businesses of all sizes via the Internet on a payper-use basis. This technology, which enables you and other
companies to enjoy this service, is called Cloud Computing.
Through a Cloud provider, you can store critical data in a data center
as well as access applications for your business. As your business
grows, you can simply scale up your usage of IT infrastructure
from the data center and access even more applications.
Whatever the size your business is, you can have instant access
to scalable IT infrastructure and sophisticated applications. Cloud
Computing has made the cost of having those infrastructure and
applications more afordable, enabling you to pay as you grow.
Find a Cloud Computing
service provider with
a proven track record,
experience and expertise
Five Reasons to Choose Cloud Computing
1. Access to enterprise class IT infrastructure and/or applications
Cloud Computing is accessible for businesses of all sizes.
2. Pay as you go/Pay as you grow
Pay only the Cloud Computing services that suit your current business size.
3. Adaptable and Scalable
Cloud Computing enables you to easily add or reduce capacity as required by your business.
4. Faster IT Delivery Time
As infrastructure, platforms and/or applications are installed and ready to use on cloud, you can
instantly utilize them.
5. Reducing Implementation Risk
The risk of failure when installing and integrating new infrastructure is reduced, as the Cloud
Computing system has already been installed and tested.
4
Telkomsigma | Cloud Computing
TelkomCloud Means
Security and Reliability
Why Security and Reliability?
Cloud Computing clients have a legitimate concern with both the security and availability of their data and
applications. Finding the right Cloud Computing service provider means knowing whether they have a
respectable track record.
Why TelkomCloud?
Our background, track record and experience speaks for itself:
TelkomCloud solutions is the result of a collaboration between Telkom Indonesia and Telkomsigma
Telkom Indonesia has a vast infrastructure network
Telkomsigma has a wealth of experience in software, data center infrastructure and IT managed
services
The combined strengths of Telkom Indonesia and Telkomsigma will provide you with true end-to-end
solutions and greater beneits of IT to accelerate the growth of your business
Why is TelkomCloud so secure?
TelkomCloud is housed in our own data center that is managed and maintained by a team of professionals.
Our data center is a tier-3 data center with the following prestigious certiications:
ISO 9001:2008 for Data Center Operation
ISO 27001:2005 for Information Security Management System
Uptime Institute for Data Center Tier 3 Design
Telkomsigma’s
Cloud Computing
Services
IaaS
SaaS
Infrastructure as a Service
Software as a Service
TelkomCloud Server
(vMachine)
e-Mail (Zimbra)
TelkomCloud Data Center
(vData Center)
e-Oicial Memo
e-Project (Transformer)
IaaS
IaaS
SaaS
SaaS
M-Forces
Cloud SME
e-Collaboration
So0ware as a Service
Infrastructure as a Service
Infrastructure as a Service
TelkomCloud Server
• • TelkomCloud Server
(vMachine)
(vMachine)
•
TelkomCloud Data Center
• TelkomCloud Data Center
(vData Center)
(vData Center)
So0ware as a Service
• •
• •
• •
• •
M‐Force
M‐Force
e‐Mail (Zimbra)
Telkomsigma | Cloud Computing
e‐Mail (Zimbra)
e‐Project (Transformer)
e‐Project (Transformer)
e‐Official Memo
e‐Official Memo
5
TelkomCloud Solutions
IaaS
Infrastructure as a Service
Instant Infrastructure and
applications for your vMachine
and Cloud-hosted server solutions
TelkomCloud Infrastructure as a Service (IaaS) provides you with computer, storage and network
services. Added with a unique option of TelkomCloud’s managed services, you will have true endto-end solutions to accelerate your business growth with timeliness and lexibility.
We provide IaaS solutions to suit your business size:
Enterprise Solutions
Providing you with greater customizability and control over your vMachine
Giving you higher performance capabilities to serve as your production, development, disaster
recovery, backup, and archival solutions
Small Medium Enterprise (SME) Solutions
Enabling SME and Independent Software Vendors to obtain diferent Cloud Hosted Servers
to meet their requirements
The fully automated purchasing system enables you to set up a cloud hosting server in
minutes.
6
Telkomsigma | Cloud Computing
IaaS Service Stack
vMachine
vDataCenter
Application software
Operating System
Private Circuit: Operating system MPLS, Metro-Ethernet
Internet Access
VPN over Internet
Bandwidth Optimizer
Virtual Firewall & Load Balancer
Hardware-based Firewall & Load Balancer
(only for vDataCenter& Private Cloud)
Operating System
Managed Services
Microsoft
MS Windows Server
MS Windows Server + MS SQL Server
Monitoring & Problem Handling
Maintenance
Processing
Backup & Archival
Capacity Management
Disaster Recovery
Linux
CentOS Linux
RedHat Enterprise Linux
Debian Linux
Ubuntu Linux
IaaS Technology
APP
APP
APP
APP
APP
APP
APP
APP
APP
OS
OS
OS
OS
OS
OS
OS
OS
OS
VMware
VMware
VMware
On Demand, Self-Service
Rapid Elasticity – Scale Up/Down
Resources Pooling
Broad Network Access using Standard
Internet Protocols
Measured Service
Support Business Continuity Plan (BCP)
Secure Multi-tenants
Telkomsigma | Cloud Computing
7
IaaS Solutions
IaaS Enterprise Solutions
TelkomCloud
Server (vMachine)
TelkomCloud Server is a virtual server designed to meet your general IT infrastructure needs.
Ofered as a virtual machine (vMachine) with ixed coniguration of CPU, RAM, and expandable
storage, TelkomCloud Server provides you with CPU, RAM, storage and licensed software.
Why TelkomCloud Server?
• Comprehensive solution for your production, development, testing, disaster recovery,
backup and archival
• SLA 99%
• Included 1 Public IP
• Included Internet Connection IIX 350 Mbps, Int’l 350 Mbps (max)
• Trial to buy in 2 weeks (Start Up Coniguration)
• 3-Day Data Retention
SMALL
MEDIUM
LARGE
EXTRA LARGE
1 vCPU
2vCPU
4vCPU
8-16vCPU
vCPU
vRAM
STORAGE
NETWORK
1,2,4,6,8,12,16,24,32,48 GB
Minimum 40 GB per disk
Maximum 512 GB per disk
Maximum 16 disks per vMachine (8 TB)
Standard
High
Sharing Internet
Public
Dedicated Internet
Private
Lincense O/S
IaaS Usage
Recommendation
8
Metro-E & MPLS
Microsoft
Linux
web server,
development server
web server,
application
server, database
MSQL server
web server,
application
server,
database SQL
server, etc.
web server, application
server, database SQL
server, proxy server, etc.
low traic &
transaction, low IO
medium traic,
high IO
high traic,
high IO
high performance server,
high IO
Telkomsigma | Cloud Computing
TelkomCloud Solutions
TelkomCloud
Data Center (vData Center)
Our vData Center enables you to build a virtual machine (vMachine) based on your needs.
Utilizing available computing units (CPU + RAM) and storage units, you will have no limitation
on vMachine amount or vMachine coniguration. In terms of capacity, we can provide you
with dedicated resources to assure system performance.
Why vData Center?
•
•
•
•
•
•
•
•
High performance with a dedicated pool of resources
Burst option: go beyond normal capacity during peak hours
Suitable for mission critical applications
SLA 99.9%
Included 1 Public IP
Included Internet Connection IIX 350 Mbps, Int’l 350 Mbps (max)
Trial to buy in 2 weeks
7-Day Data retention
START UP
4 Units:
2 GHz CPU + 4 GB
RAM
ADDITIONAL
2 Units:
1 GHz CPU + 2 GB
RAM
Standard
Storage
Network
High
5 Units:
2.5 GHz CPU + 5 GB RAM
• Minimum 100 GB storage, additional minimum
100 GB storage
• Maximum 1 TB per disk
• Maximum 16 disks per Machine
Sharing Internet
Public
Dedicated Internet
Private
License O/S
10 Units:
5 GHz CPU + 10 GB
RAM
Metro-E & MPLS
Microsoft
Linux
Telkomsigma | Cloud Computing
9
IaaS Solutions
IaaS SME Solutions
Telkomsigma
Cloud SME
Requiring less than 30 minutes for start-up, Telkomsigma Cloud SME gives you the most
lexible and quickest start-up of all the IaaS Solutions.
Speciically designed to meet the needs of Small Medium Enterprises (SME) and Independent
Software Vendors (ISV), Cloud SME provides you with the following beneits of a Cloud Hosted
Server.
Instance of Cloud Hosted Server
MEMORY (G)
STORAGE (GB)
SMALL
1
2
200
MEDIUM
2
4
400
LARGE
4
8
800
EX-LARGE
8
16
1,600
vCPU
MEMORY (G)
1,682
2,600
With OS support for
Windows and Linux
10
vCPU
Telkomsigma | Cloud Computing
STORAGE (GB)
160,000
TelkomCloud Solutions
Additional Services
Elastic IP Address
Description
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
An Elastic IP address (EIP) is a static
IP address designed for dynamic
cloud computing.
Why Cloud SME?
Elastic Block Storage
Security Access
Elastic Block Store (EBS) provides
block level storage volumes
working together with Cloud
Hosted Server instances.
Security Access by SSL VPN is
a secure access solution that
provides empowering user granular
application and data-level control
with remote access with browser
(https) from anywhere.
High Availability of Cloud
Hosted Server can reduce
unplanned downtime and
provide a better SLA
Live Migration of Cloud
Hosted Server can provide
Zero Downtime of service
when it is under maintenance
Self-Service Portal provides 3C
(Connect, Conigure, Control)
for subscribers to utilize a
Cloud Hosted Server
Carrier-Grade
resilient
Infrastructure, End-to-end of
SLA is up to 99.95%
Keep costs proportionate to
customers’ IT requirements,
PAY ONLY FOR USE
Telkomsigma | Cloud Computing
11
TelkomCloud Solutions
SaaS
Software as a Service
Cloud-Based Collaborative
Tools to Boost Your Business
Productivity
SaaS enables small and medium enterprises (SMEs) to have collaborative tools, providing them with
sophisticated hosted services and advanced ready-to-use IT software applications on a pay-per-use
basis. Capable of being accessed via the internet from any location, SaaS allows your SMEs to work
faster and more productively, all while simultaneously enhancing your customer experience.
Why TelkomCloud Saas?
Free yourself from any concern about security and reliability, as we store software applications and
data in our secure data-center infrastructure. TelkomCloud Saas provides you with the following
beneits:
Cost eicient: pay-per-use basis
Decrease deployment times
Enhance collaboration
Work from anywhere and at any time
Increase productivity
12
Telkomsigma | Cloud Computing
TelkomCloud SaaS Collaboration Tools
e-Collaboration
M-Force (Mobile Workforce)
Sales Force Automation (SFA) System,
utilizing mobile devices in Cloud.
Empowering your mobile Workforce
e-Mail Zimbra
More than just an e-Mail, a Social
Collaboration Tool on Cloud
Companies and Employees want to
work anywhere, anytime and on any
device. Enabling collaboration to get
work done
TelkomCloud
SAAS
e-Project
Powerful Project Management Tool
on Cloud. Collaboration on all levels
e-Oicial Memo
Speed up how you distribute information
and administration process approvals
on Cloud
With TelkomCloud Saas
Improve Collaboration,
Work Anywhere and Anytime,
to Increase Productivity
Telkomsigma | Cloud Computing
13
SaaS Solutions
TelkomCloud e-Mail Zimbra
TelkomCloud e-Mail Zimbra
We provide you with more than just an
e-mail, but a social collaboration tool!
Understanding that email has become an inseparable
part of your business, we enhance it to become a
powerful collaborative tool. Utilizing cloud-computing
technology, e-Mail Zimbra enables you to collaborate
with people in your business organization, business
partners, and customers or clients to stay up to date
wherever you are.
TelkomCloud e-Mail Zimbra provides you with services
for secure email and rich collaboration features on a
pay-per-use scheme.
14
Telkomsigma | Cloud Computing
Email Zimbra is an email
service powered by
VMWARE virtualization
technology. It is a solution
for email and collaboration
servers (groupware), which
provides a powerful server
solution email, scheduling
and group calendars,
contacts and document
storage management via
the web.
TelkomCloud Solutions
Web Services
Message & Data
Volume Growth
Increase Spam &
Virus Attack
Rich Communication
Over Internet
Integrated Address
book, Calendaring
Diverse Environment
Integrated
Solutions
Collaboration
& Sharing
Search &
Tagging
Open Source
Community
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Why e-Mail Zimbra?
IM/Presence &
Voip/SIP
1. Low Cost
No need to invest in:
e-Mail Zimbra Features
As an integrated email solution, e-Mail Zimbra provides you with
the following features that you need for doing business:
Address Book
For easy recording of contacts and easy sharing with others
Calendar
Information on schedules that are also accessible via mobile
devices
Task
Task-creating tool, job progress-tracking tool, capable of
attaching a ile to assist you in doing your job
Zimplet
Showing additional information, enabling you to add
information without opening a browser
Briefcase
Hardware infrastructure
License software
Technical support personnel
2. More Service Availability
We guarantee services through an
agreed SLA.
3. Pervasive Accessibility
Email solutions accessible
various tools, including:
via
Browser
Client email
Mobile phone
Allowing you to quickly share documents via email
Google Map
For quick and easy searches for locations
Telkomsigma | Cloud Computing
15
SaaS Solutions
TelkomCloud e-Project
TelkomCloud e-Project
A Powerful Project Management Tool on
Cloud, enabling collaboration on all levels
Prior to cloud computing, project management often relied on
desktop software applications. The challenges of using desktop
software applications are that they were not designed for enabling
collaboration among several parties. Consequently, ile sharing
required a ile to be sent through email to all those involved in the
project, or posting on a network or on an extranet.
As a totally web-based project management solution, TelkomCloud
e-Project circumnavigates such challenges. Designed as
a Performance Management Tool, TelkomCloud e-Project
allows project managers and team members to access project
information via their browser at any time and from anywhere.
TelkomCloud e-Project is a Performance Management Tool,
allowing all parts of the company to monitor and coordinate using
a combination of Project Management Software, Communication
Tools and Enterprise Social Networking
16
Telkomsigma | Cloud Computing
TelkomCloud Solutions
e-Project Features
End-to-end Project Management System on Cloud
Project Management Tools
TelkomCloud e-Project enables you to monitor projects online
with similarity measure and reporting standards. With e-Project,
you can also manage and collaborate with other divisions and/or
outside parties in real time.
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Social Networking Tools
Enterprise Social Networking tools provide you with an efective
means to communicate with people in diferent positions and
divisions in your company at any time without restriction.
Communication Tools
E-Projects communication tools connect all parties and parts of
your company that are involved in projects via audio and video
communication. Designed to reduce misinformation, this e-Project
communication tool enables parties to share ideas in real time.
Project Management
Tools
Social Networking
Tools
Communication
tools
Planning, Change
Request
S-Curve, Gantt
Chart
Milestone
Dependency
User
Management
Export to Excel,
Personal
Proile
Blog
Share Status
Idea Sharing
Job Manual
Chatting
Audio/Visual
Chatting
File Sharing
More Feature
Process Tracking
Delegation
Impact Tracking
Hand Over
Personal
Appraisal
Linkage Request
Moving from CAPEX to
OPEX
Enables you to maximize the
leverage of your capital to acquire
IT and business services, all while
minimizing the risk of spending the
capital on an initial investment and
maintenance costs.
Handwriting
Video
Conferencel
Online Minute of
Meeting
Performance
Management
Why TelkomCloud
e-Project?
Easily Customized
Frequent upgrades of applications
to suit your business process
without afecting the infrastructure
in place and with less customer risk
as well as much lower adoption
costs.
Telkomsigma | Cloud Computing
17
SaaS Solutions
TelkomCloud e-Oicial Memo
TelkomCloud e-Oicial Memo
For faster information distribution and
administrative approval
Businesses need to have a quick decision making process to
stay competitive. Outdated use of paper-based communication
tends to slow down the information distribution process,
preventing automatic responses or follow-up.
TelkomCloud ofers e-Oicial Memo, providing you with a
system to automate your organization’s entire process of
letter and memo writing, iling, and monitoring. Based on cloud
computing technology, the system enables you to do the entire
process online via PC or other devices.
Accessible via the internet from any location and at any time,
TelkomCloud e-Oicial Memo helps you minimize paper work
when travelling outside your oice, as well as accelerate your
business and decision making process.
18
Telkomsigma | Cloud Computing
TelkomCloud Solutions
e-Oicial Memo Features
We ofer you a solution that transforms the management
administration of memos into a simple and quick process, i.e.
from the process of preparing a draft of a letter/memo to that of
archiving. Here are the full e-Oicial Memo features:
Outgoing Mail module
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Assists you in drafting, revising and approving the inal version
of a letter up to the numbering, sending and iling of a letter
in less than 5 minutes.
Incoming Mail and Disposition module
Assists you in handling incoming and outgoing letters by
automatically iling incoming and outgoing mail in appropriate
folders.
Archive and Agenda module
Provides you with an electronic ile cabinet that helps you
save letters in their proper category.
Secretary/Personal Assistance Module
Helps you review all incoming mail.
Delegation module
Helps you distribute incoming letters to those in charge while
you are away from the oice.
Why TelkomCloud
e-Oicial Memo?
Reduced Costs
Save on printing costs, including
oice stationery, paper, ink, etc.
Boost Eiciency and
Efectiveness
You can process a letter from
anywhere on any device in a timely
fashion, thus enabling you to
process more letters..
Improve Data Security
TelkomCloud e-Oicial Memo helps
you minimize paper work when
travelling outside your oice, as well
as accelerate your business and
decision making process
Avoiding
forgery.
any
chance
of
data
Ease of Search
Encourage a more orderly and
structured way of strong data
digitally and, therefore, making any
search for a letter or memo easier
and faster.
Telkomsigma | Cloud Computing
19
SaaS Solutions
TelkomCloud M-Force
TelkomCloud M-Force
TelkomCloud M-Force ofers
you with a cost-eicient cloudbased Sales Force Automation
(SFA) system running on
mobile devices to help your
sales force win new businesses
Sales Force Automation System
Powered by Cloud-based Mobile
Devices
Heavy traic congestion, looding and a host of other
problems in the ield can paralyze your sales force
and potentially ruin your business prospects. ERP,
SCM, CRM and other automated enterprise system
applications can assist your sales force in the event of
such situations to accelerate their reporting process
and receive guidance from the oice to close a sales
deal, but those applications are too costly.
TelkomCloud M-Force ofers you with a cost-eicient
cloud-based Sales Force Automation (SFA) system
running on mobile devices to help your sales force
win new businesses.
TelkomCloud M-Force has a complete set of business
function features, such as creation, dispatch, and
completion of work assigned to your mobile work/
sales force, making your business process more
eicient in terms of cost and time. Not only that,
M-Force also helps you meet your customers’ needs.
20
Telkomsigma | Cloud Computing
TelkomCloud Solutions
M-Force Beneits
M-Force ofers you seamless integration of business process
and standard operating procedure, paperless environment, JIT
information, integration with Google Map, and facilitate position
tracking, route planning, tracking and tracing.
Employing broadband access (GPRS/EDGE/3G), M-Force also
supports various device and oline access as well as mobile
dashboard for executive. Telkom even guarantees for technical
support within 24 hours, seven days in week.
M-Force Special Features
Mobile Task Assignment
Providing assignments and direction instantly to mobile
employees, M-Force is powerful marketing, sales,
anddistribution tools that are capable of streamlining the
monitoring of mobile employees as well helping distribution
and delivery order.
Route Management
Serving as a guide to your mobile employees in determining
the vehicle route and providing advice on the journey.
Route Tracking
Provide information to the management of the movement of
mobile employees
Data Management
Presenting data required by mobile employees anywhere.
Such as partner and customer information, or information of
storage and distribution.
Information Tools
Providing quick information to mobile employees about,
among others, traic, transaction, product, all of which can
be shared and collaborated among mobile employees.
Reporting Tools & Business Intelligent
Providing intelligent on business-related activities of mobile
employees, which can be used for reporting and analysis of
information to management.
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Why TelkomCloud
M-Force?
Real-time data collection
• Accelerate work completion
with faster and more accurate
delivery and invoicing
• Mitigate revenue leakage
Efectiveness
• improve productivity
• accelerate transaction process
and
follow-up
pending
transactions
• facilitate quicker decision making
process
• eicient scheduling
• eicient allocation of mobile
workforce
• eicient allocation of product
stocks
• reduce delivery time
• lower costs
Eiciency
• Low investment
Reduced administration
• generate
work/sale/delivery
orders
• automatically trigger further
actions
• electronic transactions routed
through worklow
Improved management
and control
• Real-time information
• improved accuracy
• Business activity monitoring
Telkomsigma | Cloud Computing
21
SaaS Solutions
TelkomCloud e-Collaboration
TelkomCloud e-Collaboration
Work anywhere, anytime and on any device to get work done
Powered by Telkom Indonesia and Microsoft Collaboration Services, TelkomCloud e-Collaboration
enables you and your workforce to collaborate anywhere, anytime and on any device to get work
done. TelkomCloud e-Collaboration ofers you and your entire workforce added mobility, higher job
satisfaction, and improvements in eiciency and productivity.
Telkom Indonesia with Microsoft Collaboration Services introduce
TelkomCloud e-Collaboration
TelkomCloud e-Collaboration provides you with a combination of Microsoft’s best collaboration tools
on cloud-based technology, consisting of Microsoft Lync 2013 (Communication Platform), Microsoft
Hosted Exchange Server (Collaboration Platform), and Microsoft Hosted Sharepoint (Content Platform).
22
Telkomsigma | Cloud Computing
TelkomCloud Solutions
Who Beneits from TelkomCloud
e-Collaboration Service?
Mid-tier companies that have the following criteria:
Multi-locations with more than 100 employees
Have beneited from collaboration systems such as
YM, BBM, or Gtalk
ANYTIME ANYWHERE
NO INVESTMENT
NO MAINTENANCE
COST PAY AS YOU GO
EASIER TO USE
Have a large and extensive network (such as VPN) of
collaboration applications
Have used similar applications with the system
Have an operation that requires a high level of
collaboration (trading)
Is looking for a breakthrough in improving business
process
Why TelkomCloud
e-Collaboration?
Pay as you Grow & Reduce
Cost
TelkomCloud
e-Collaboration
enables you and your
workforce to collaborate
anywhere, anytime and
on any device to get
• No need for hardware,
software and personnel costs
• Save travel costs by enabling
live data & information sharing
sessions
Improve Productivity
Stay Connected
&
• Streamline
process
and
worklow through real-time
connectivity
Simplify IT Management &
Operational Eiciency
• No need to install and maintain
software and hardware
• Use a simple web-based panel
for easily managing your
applications
work done
Telkomsigma | Cloud Computing
23
SaaS Solutions
TelkomCloud e-Collaboration
e-Collaboration
Features
e-Collaboration
Features
Microsoft software
24
Core Function
Features
Hosted Exchange
Server
An application service electronic
mail (e-mail) based on Exchange
Server technology that can be used
without having to invest to set up
a server, operating system and
application mail.
Shared Calendars
Shared Contacts
Shared Folders
Announcements and Discussions
Shared Task Lists
Message Filtering and Categorization
Anti-SPAM and Anti-virus
Message Recovery and Retention
Data Backup and Archiving
System and Network Security
24x7 Operations and Maintenance
Content Indexing and Search
Hosted Lync 2013
Collaboration Services Oice
applications such as instant
messaging, VoIP Call, Conferencing
(text, audio, video), Video Call and
Presence that can be used by the
company without having to invest
to set up a server, operating system
and applications.
Text Messaging
Conference Chat
Voice Chat
Video Call
Shared Desktop and Program
Shared Control
Secure Socket Layer
Using Internal Domain
Single ID
Integrated with Hosted Exchange Mail
and SharePoint
Hosted SharePoint
Web-based document collaboration
service, which allows for users to
share information with each other,
anywhere, anytime access via the
internet without having to meet
each other.
Document Sharing & Collaboration
Intranet Portal
Simple Worklow
Team Workspaces
Calendar Sharing
Web Part
Secure Socket Layer
Single ID
Integrated Presence with Hosted
Communication Server
Access Delegation and Controlling
Added Service
Core Function
VPS (Virtual Private
Server)
Service that allows customers to
have a virtual server, enabling them
to install the application, do the
partition, dedicated server.
Telkomsigma | Cloud Computing
Features
Redundant System for Availability
Scheduled Backup
Securely Access
Flexible
Customizable
Ready to Use
TelkomCloud Solutions
e-Collaboration Service Packaging
Professional Service
Mailbox Quota
2 GB mailbox/user
Basic Service
Business Service
200 MB mailbox/user
Microsoft Outlook 2010
Email Application
(free license will be given for
subscribers )
Outlook Web Access
MAPI
Email Protocols
POP3/IMAP4
(included POP3/ IMAP4)
Other Features
Guaranteed backup and
disaster recovery
Guaranteed backup and
disaster recovery.
Secure Instant
Messaging, and audio/
video conferencing
Enterprise class security
(anti spam + antivirus).
PC to PC ile transfer,
audio & video sharing
Remote Wipe
Remote Access and
desktop sharing
Enterprise class security
(anti spam + antivirus).
Remote Wipe
Included Lync + SharePoint
Lync Meeting
Synchronized with mobile
devices*
Integration w/MS Oice
Added Service Service Packaging
VPS Virtual Private
Server
GOLD
TITANIUM
DIAMOND
Win 2008 R2 Web ed.
Win 2008 R2 Std ed.
Win 2008 R2 Std ed.
512 MB
1 GB
2 GB
Harddisk
30 GB
50 GB
80 GB
Static IP
1
2
3
2 users
2 users
2 users
Operation System
RAM (dedicated)
Remote Users
Telkomsigma | Cloud Computing
25
Why Telkomsigma Cloud Computing ?
Premium Quality
Service excellence is our commitment, which is determined by true end-to-end services,
guaranteed capacity, high availability and continuous service for 24 hours, 7 days a week, to
ensure each solution to deliver high business impact.
Secure
Your data security is our priority, therefore TelkomCloud infrastructure and applications
are housed in Telkomsigma’s Data Center, which has acquired international certiication ISO
27001:2005 for Information Security.
Reliable
TelkomCloud is a service you can rely, run by Telkomsigma, a company with more than two
decades of experience in the ICT industry and with currently over 100 cloud computing customers
from SME to large-scale enterprises. Telkomsigma has all the support from Telkom, an Indonesian
state-owned company that operates the largest network infrastructure in Indonesia.
Make The Move To Cloud
Contact Us
http://www.telkomsigma.co.id/contact-us
© Copyright 2014 PT Sigma Cipta Caraka (Telkomsigma)
Menara Dea, 8th Floor Kawasan Mega Kuningan
Jl. Mega Kuningan Barat IX Kav E.4.3. No.1
Jakarta 12950, Indonesia
www.telkomsigma.co.id
The information contained herein is subject to change without notice. Created May 2014
Menara Dea, 8th Floor
Kawasan Mega Kuningan Jl. Mega Kuningan Barat IX Kav E.4.3. No.1
Jakarta 12950, Indonesia
www.telkomsigma.co.id