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Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
106
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PENGARUH STORE ATMOSPHERE TERHADAP LOYALITAS PELANGGAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
107
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______. (2012). Exploration of The Difference In Taiwanese Womans Purchase
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Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
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Business and Management. Volume 6 Number 1.
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Booms, Bernard H. and Mary J. Bitner. (2011). Service Characteristics of Hospitality
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Budisantoso dan Mizerski. (2005). Shopping Motvation, Optimum Stimulation Level,
The Perception Of Store Atmosphere and Stroe Patronage Satisfaction: A
Case of Indonesia. ANZMAC: University of Western Australia.
Carrigan Marylyn dan Ahmad Attala. (2013). The Myth Of Ethical Consumer Do
Ethics Matter In Purcashe Behavior. Journal of Customer Marketing.
Volume 18 Number 7 pp. 560-576 MCB University Press 0736-3761.
Chang, K.C., and Chen, M.C. (2011). Applying the Kano Model and QFD to Explore
Customers’ Brand Contacts in the Hotel Business: A Study of a Hot Spring
Hotel. Journal Total Quality Management. Volume 22 Number 1, pp 1-27.
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Salemba Empat.
Muhammad Rizky, 2016
PENGARUH STORE ATMOSPHERE TERHADAP LOYALITAS PELANGGAN
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
107
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in Taiwanese Women’s Purhasing Decisions Towards Lxury Goods and
General Products. African Jounal of Business Management Vol 6 (2) pp.
348-561.
______. (2012). Exploration of The Difference In Taiwanese Womans Purchase
Decision Towards Luxury Golds and General Product, African Journal
Business Management. Volume 6 (2) pp. 348-561.
Choong Ron Han, dkk. (2011). Investigate The Influence of Store Atmosphere on
Customer Patronage Intention Towards Clothing Stores In Malaysia.
University Tunku Abdul Rahman Faculty of Business and Finance.
Datta & Vasantha. (2013). Experiential Value, Customer Satisfaction and Customer
Loyalty: An Empiricial Study Of KFC In Chennai. Vels University P V
Vaithiyalingam Road, Velan Nagar, Pallavaram, Chennai 600117 Tamil
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