Analisis Pengendalian Kualitas Dalam Meningkatkan Kualitas Produk Dengan Metode Total Quality Control Pada PT.Benteng Terang Nusa Persada Lighters Di Jakarta.
! "
!
#
$
%
!
!
&
'
( '
"
%
! "
'
!
#
$
)
,! ' -
(
,! + ,
4
?????????????? '
?????????????!!!!!!!!!!!!! /
,! /
?????????????????! 2
,! 1
???????????????? 2
,! 2
?????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 3
,! 3
,! 6 ,! 7
,,! '
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '<
-
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ''
#
????????????!!!!!!!!!! ''
.
????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '/
,,! +
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '2
,,! +! '
!?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '2
,,! +! +
????!??!!!!!!!!!!!!!!!!!!!!!!!! '3
,,! +! / "
?????????????! ':
,,! +! 1 0
4
???! +'
,,! +! 2
,,! / "
??????!!! +/
-
????????! +2
,,! 1
@
,,! 2
4
,,! 3 5
$
A
@
???!??!!!!!!!!!!!!!!!!!!!!!!!! +6
A
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! +7
"
@A ????????? +:
,,,! '
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 11
,,,! +
.
??!!!!!!!!!!!!!!!!!!!!!!!!!!!! 12
,,,! /
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
,,,! /! ' (
(
"
,,,! /! +
??!!!!!!!!!!!!!!!!!!!!!!!!!
17
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1:
???!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2<
"
,,,! /! /
,9!' 5
"
??!????????????????!!!!!!!
,9! +
,9! /
17
22
!!!!!!!!!! 23
5
"
??????????!?! 26
,9! /! '
,9! /! + 5
"
"
???????!?????! 26
????????????!!!!!!!!!!! 27
9! '
???????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 7/
9! +
?????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 71
73
# +!' $ A
# /!' $ "
??????????????????! +:
#
(
(
5
????!!!????!! 17
# 1!' $
??????????????????!!!??!! ! 2:
# 1!+ $
A % ???????!!???????!! 3<
# 1!/ $
A %
# 1!1 $ 8
# 1!2 $
A %
A-
A %
-AA %
????????? 3<
??!??!! 31
?!????!!!?!!?!! 37
B
#
+!' $ A
!??????????????????! /<
B
#
+!+ $ A
??!!????!!!????!! /1
B
#
+!/ $ A
????????????????!? /6
B
#
+!1 $ A
B
#
/!' $
B
#
1!' $ B
#
??!???????????????!! 3'
B
#
1!+ $ B
#
?????????????!!?!?!! 36
B
#
1!/ $
?????????????!!??!!!?!!?!! 3:
B
#
1!1 $
?????????????!!??!!!?!!?!! 7'
B
#
1!2 $
?????????????!!??!!!?!!?!! 7+
B
#
"
%
???????!!????????!!! 1+
???????????????! 21
.
?????????????????!
! "
#
"
"
"
$
#
"
"
%
'
"
"
&
"
%
"
"
(
)
"
"
*
"
"
+
1
%
, +
- ... / 0
"
232
2 )
31%
2
"
"
"
! "
"
&
"
(
&
"
*
"
"
"
4
!5
3
" - ..
0
" "
&
"
"
"
%
(
6
"
"
(
#
"
"
*
"
!
4
"
'
7
"
"
#
"
"
(
"
"
"
"
"
8
8
"
"
"
+
"
"
#
"
"
&
"
" 9
(
" "
(
(
)
8
"
"
8
"
"
"
#
"
"
!
"
1
"
4 7**
%9 7
*
:4;:4) 7
4 %9 7
* ) 7 , ,:4 4;%
!
#
$
%
!
!
&
'
( '
"
%
! "
'
!
#
$
)
,! ' -
(
,! + ,
4
?????????????? '
?????????????!!!!!!!!!!!!! /
,! /
?????????????????! 2
,! 1
???????????????? 2
,! 2
?????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 3
,! 3
,! 6 ,! 7
,,! '
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '<
-
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ''
#
????????????!!!!!!!!!! ''
.
????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '/
,,! +
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '2
,,! +! '
!?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! '2
,,! +! +
????!??!!!!!!!!!!!!!!!!!!!!!!!! '3
,,! +! / "
?????????????! ':
,,! +! 1 0
4
???! +'
,,! +! 2
,,! / "
??????!!! +/
-
????????! +2
,,! 1
@
,,! 2
4
,,! 3 5
$
A
@
???!??!!!!!!!!!!!!!!!!!!!!!!!! +6
A
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! +7
"
@A ????????? +:
,,,! '
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 11
,,,! +
.
??!!!!!!!!!!!!!!!!!!!!!!!!!!!! 12
,,,! /
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
,,,! /! ' (
(
"
,,,! /! +
??!!!!!!!!!!!!!!!!!!!!!!!!!
17
??!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1:
???!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2<
"
,,,! /! /
,9!' 5
"
??!????????????????!!!!!!!
,9! +
,9! /
17
22
!!!!!!!!!! 23
5
"
??????????!?! 26
,9! /! '
,9! /! + 5
"
"
???????!?????! 26
????????????!!!!!!!!!!! 27
9! '
???????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 7/
9! +
?????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 71
73
# +!' $ A
# /!' $ "
??????????????????! +:
#
(
(
5
????!!!????!! 17
# 1!' $
??????????????????!!!??!! ! 2:
# 1!+ $
A % ???????!!???????!! 3<
# 1!/ $
A %
# 1!1 $ 8
# 1!2 $
A %
A-
A %
-AA %
????????? 3<
??!??!! 31
?!????!!!?!!?!! 37
B
#
+!' $ A
!??????????????????! /<
B
#
+!+ $ A
??!!????!!!????!! /1
B
#
+!/ $ A
????????????????!? /6
B
#
+!1 $ A
B
#
/!' $
B
#
1!' $ B
#
??!???????????????!! 3'
B
#
1!+ $ B
#
?????????????!!?!?!! 36
B
#
1!/ $
?????????????!!??!!!?!!?!! 3:
B
#
1!1 $
?????????????!!??!!!?!!?!! 7'
B
#
1!2 $
?????????????!!??!!!?!!?!! 7+
B
#
"
%
???????!!????????!!! 1+
???????????????! 21
.
?????????????????!
! "
#
"
"
"
$
#
"
"
%
'
"
"
&
"
%
"
"
(
)
"
"
*
"
"
+
1
%
, +
- ... / 0
"
232
2 )
31%
2
"
"
"
! "
"
&
"
(
&
"
*
"
"
"
4
!5
3
" - ..
0
" "
&
"
"
"
%
(
6
"
"
(
#
"
"
*
"
!
4
"
'
7
"
"
#
"
"
(
"
"
"
"
"
8
8
"
"
"
+
"
"
#
"
"
&
"
" 9
(
" "
(
(
)
8
"
"
8
"
"
"
#
"
"
!
"
1
"
4 7**
%9 7
*
:4;:4) 7
4 %9 7
* ) 7 , ,:4 4;%