Lampiran 1. ANALISIS TANGGAPAN KONSUMEN TENTANG PELAYANAN JASA DITINJAU DARI TINGKAT KEPUASAN KONSUMEN PADA DEALER PUTRA UTAMA MOTOR DI JL. RAYA NGUTER SUKOHARJO.

Lampiran 1.
Surakarta, 7 Desember 2006

Kepada Yth.:
Bp/Ibu/Sdr/i _______________
di Tempat

Assalamu’alaikum Wr. Wb.
Dengan hormat,
Segala puji bagi Allah SWT yang telah melimpahkan rahmat, hidayah-Nya
kepada kita semua. Dalam kesempatan ini kami moho n bantuan kepada Bapak/Ibu/Sdr/i
untuk menjawab pertanyaan yang kami ajukan ini, yang hasilnya nanti akan kami
gunakan sebagai data dalam penyusunan skripsi kami yang berjudul: “ANALISIS
TANGGAPAN KONSUMEN TENTANG PELAYANAN JASA DITINJAU DARI
TINGKAT KEPUASAN KONSUMEN PADA DEALER PUTRA UTAMA MOTOR DI
JL. RAYA NGUTER SUKOHARJO”
Untuk membantu kelancaran skripsi penelitian yang kami lakukan maka kami
mohon bantuan Bp/Ibu/Sdr/i bersedia menjawab pertanyaan-pertanyaan dengan
sebenarnya. Dan apabila harapan tersebut dapat terpenuhi maka amatlah besar
sumbangan Bp/Ibu/Sdr/i dalam membantu kami untuk menyelesaikan tugas penelitian
ini.

Atas bantuan dan perhatian Bp/Ibu/Sdr/i kami mengucapkan terima kasih.
Wassalamu’alaikum Wr. Wb.

Hormat kami

DANANG SETIAWAN

Lampiran 1.

ANGKET PENELITIAN
ANALISIS TANGGAPAN KONSUMEN TENTANG PELAYANAN
JASA DITINJAU DARI TINGKAT KEPUASAN KONSUMEN
PADA DEALER PUTRA UTAMA MOTOR
DI JL. RAYA NGUTER SUKOHARJO
I.

IDENTITAS
1. Nama

: _______________________________________________

2. Jenis Kelamin : _______________________________________________
3. Umur

: _______________________________________________

4. Pendidikan

: _______________________________________________

5. Pekerjaan

:_______________________________________________

6. Alamat

: _______________________________________________

II. PETUNJUK PENGISIAN
1. Bacalah baik-baik setiap item dan seluruh alternatif jawaban.

2. Pilihlah alternatif jawaban yang paling sesuai dengan keadaan dan pendapat
Bp/Ibu/Sdr/i dengan memberi tanda cek (√) pada tempat yang telah disediakan.
3. Bila terjadi kesalahan dalam pengisian maka tanda cek (√) dapat dicoret dan
diganti dengan jawaban yang sesuai dengan pendapat Bp/Ibu/Sdr/i.
4. Dimohon dengan hormat semua item pertanyaan dapat diisi.
III. PILIHAN JAWABAN
Keterangan
1. Sangat Setuju (SS)
2. Setuju (S)
3. Tidak Setuju (TS)
4. Sangat Tidak Setuju (STS)

No
1.
2.
3.
4.
5.
6.
7.

8.
9.
10.
11

12
13.
14.
15.
16.

17.
18.
19.
20.

Pertanyaan
ANGKET PELAYANAN
Pelayanan yang diberikan karyawan apakah sudah
sesuai dengan janji yang ditawarkan kepada konsumen

Dalam memberikan pelayanan pada pelanggan
perusahaan mampu memberikan pelayanan yang akurat
Dalam melayani konsumen, karyawan cekatan dan
terampil
Dalam memberi pelayanan karyawan cepat tangan dan
mengerti apa yang diperlukan konsume n
Karyawan selalu tanggap dan siap dengan apa yang
akan dibutuhkan konsumen
Karyawan selalu sigap dan tulus dalam menjawab
pertanyaan konsumen
Dalam bekerja sikap karyawan sangat ramah terhadap
konsumen
Karyawan memberikan jawaban kepada konsumen
dengan jawaban yang baik
Perusahaan mempunyai kredibilitas atau reputasi yang
baik dalam memberikan pelayanan pada konsumen.
Perusahaan memberi rasa aman pada konsumen dalam
melakukan transaksi
Karyawan memperhatikan pelanggan jika minta
berbagai pelayanan untuk memenuhi kebutuhan ego

konsumen
Perusahaan dapat memberi pelayanan yang dapat
membedakan konsumen lama dengan konsumen baru.
Pihak perusahaan selalu memberikan pelayanan yang
bersifat surprise.
Perusahaan mempunyai media komunikasi yang sudah
canggih dan modern
Dalam memberikan pelayanan yang diberikan
perusahaan melalui penampilan fisik yang bagus.
Peralatan yang digunakan oleh perusahaan sudah
modern.
ANGKET KEPUASAN KONSUMEN
Saya merasa senang dan puas dengan apa yang
diberikan oleh perusahaan
Saya merasa puas dengan pelayanan yang diberikan
perusahaan sesuai dengan keinginan konsumen
Saya puas terhadap jasa yang diberikan karena
perusahaan mampu menyediakannya
Konsumen merasa nyaman dengan fasilitas yang
diberikan perusahaan.

Pilihan Jawaban
SS
S
TS STS

Lampiran 2
Data Induk Penelitian
Subjek
Responden 1
Responden 2
Responden 3
Responden 4
Responden 5
Responden 6
Responden 7
Responden 8
Responden 9
Responden 10
Responden 11

Responden 12
Responden 13
Responden 14
Responden 15
Responden 16
Responden 17
Responden 18
Responden 19
Responden 20
Responden 21
Responden 22
Responden 23
Responden 24
Responden 25
Responden 26
Responden 27
Responden 28
Responden 29
Responden 30
Responden 31

Responden 32
Responden 33
Responden 34
Responden 35
Responden 36
Responden 37
Responden 38
Responden 39
Responden 40
Responden 41
Responden 42
Responden 43
Responden 44
Responden 45
Responden 46
Responden 47
Responden 48
Responden 49
Responden 50

X
54
56
49
49
51
49
53
50
62
50
48
48
50
52
49
49
50
49
48

62
48
48
50
48
49
49
49
49
48
49
51
50
48
49
49
47
48
49
48
49
48
50
47
50
50
48
46
46
45
47

X2
2916
3136
2401
2401
2601
2401
2809
2500
3844
2500
2304
2304
2500
2704
2401
2401
2500
2401
2304
3844
2304
2304
2500
2304
2401
2401
2401
2401
2304
2401
2601
2500
2304
2401
2401
2209
2304
2401
2304
2401
2304
2500
2209
2500
2500
2304
2116
2116
2025
2209

Y
14
15
16
15
16
14
12
13
14
15
12
16
16
15
15
14
15
13
15
14
15
15
14
14
14
13
14
15
15
16
15
15
16
16
14
15
15
15
14
15
15
15
15
14
16
15
16
16
16
16

Y2
196
225
256
225
256
196
144
169
196
225
144
256
256
225
225
196
225
169
225
196
225
225
196
196
196
169
196
225
225
256
225
225
256
256
196
225
225
225
196
225
225
225
225
196
256
225
256
256
256
256

XY
756
840
784
735
816
686
636
650
868
750
576
768
800
780
735
686
750
637
720
868
720
720
700
672
686
637
686
735
720
784
765
750
768
784
686
705
720
735
672
735
720
750
705
700
800
720
736
736
720
752

Lampiran 3
Uji Validitas Butir Angket Pelayanan Jasa (X)
Correlations

butir_1

butir_1 butir_2 butir_3 butir_4 butir_5 butir_6 butir_7 butir_8 butir_9 butir_10 butir_11 butir_12 butir_13 butir_14 butir_15 butir_16
Pearson Correlation 1
.596** .477* .415 -.070
.277
.277
.235
.235
.141
-.159
.120
.277
-.157
.207
.120
Sig. (2-tailed)
N

butir_2

.

.006

.034

.069

.769

.238

.238

.318

.319

.554

.503

.615

.238

.509

.381

.615

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

1

.698** .596** .144

.183

.183

-.154

.091

.237

.030

.369

.183

-.154

.348

.034

.503*

.006

.

.001

.006

.545

.440

.440

.518

.703

.315

.901

.110

.440

.518

.133

.888

.024

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

Pearson Correlation.477*

.698**

1

.903** .425

.229

-.057

-.089

.082

.080

.060

.408

.229

-.089

.385

.068

.545*

Sig. (2-tailed)

.034

.001

.

.000

.062

.332

.811

.709

.731

.737

.801

.074

.332

.709

.094

.776

.013

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

1

.406

.183

-.099

-.154

.091

.039

.030

.369

.183

-.154

.348

.034

.478*
.033

Pearson Correlation.596**
Sig. (2-tailed)
N

butir_3

N
butir_4

Pearson Correlation.415

.596** .903**

Sig. (2-tailed)

.069

.006

.000

.

.076

.440

.679

.518

.703

.869

.901

.110

.440

.518

.133

.888

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

Pearson Correlation
-.070

.144
.545

.425
.062

.406
.076

1
.

.310
.184

-.419
.066

.199
.401

.013
.956

.204
.388

.346
.136

.310
.184

.199
.401

20

20

20

N
butir_5

Sig. (2-tailed)
N
butir_6

butir_7

20

20

20

20

20

20

.183

.229

.183

.310

1

.608** .642** .605**

.384

.496*

.327

Sig. (2-tailed)

20

20

20

.749**

.793**

.886**
.000

.184

.

.004

.002

.005

.094

.026

.160

.

.002

.000

.000

20

20

20

20

20

20

20

20

20

20

20

20

20

20

.183

-.057

-.099

-.419

.608**

1

.336

.324

.110

.289

-.140

.608**

.336

.455*

.793**

.474*

Sig. (2-tailed)

.238

.440

.811

.679

.066

.004

.

.147

.164

.645

.216

.556

.004

.147

.044

.000

.035

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

Pearson Correlation.235

-.154

-.089

-.154

.199

.642** .336

1

.285

.385

.450*

.145

.642**

.286

.252

.509*

.524*

.318

.518

.709

.518

.401

.002

.147

.

.223

.094

.046

.541

.002

.222

.285

.022

.018

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

Pearson Correlation.235

.091

.082

.091

.013

.605** .324

.285

1

.237

.178

.034

.605**

.504*

.453*

.369

.552*

Sig. (2-tailed)

.319

.703

.731

.703

.956

.005

.164

.223

.

.315

.453

.888

.005

.023

.045

.110

.012

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

Pearson Correlation.141

.237

.080

.039

.204

.384

.110

.385

.237

1

.318

.196

.384

.171

.082

.196

.466*

Sig. (2-tailed)

.554
20

.315
20

.737
20

.869
20

.388
20

.094
20

.645
20

.094
20

.315
20

.
20

.172
20

.407
20

.094
20

.471
20

.730
20

.407
20

.038
20

Pearson Correlation
-.159

.030

.060

.030

.346

.496*

.289

.450*

.178

.318

1

.393

.496*

.290

.526*

.393

.567**

Sig. (2-tailed)

.503

.901

.801

.901

.136

.026

.216

.046

.453

.172

.

.086

.026

.216

.017

.086

.009

N
20
Pearson Correlation.120

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

.369

.408

.369

.825** .327

-.140

.145

.034

.196

.393

1

.327

.145

.594**

-.111

.539*

Sig. (2-tailed)

.615

.110

.074

.110

.000

.160

.556

.541

.888

.407

.086

.

.160

.541

.006

.641

.014

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

Pearson Correlation.277

.183

.229

.183

.310

1

.642**

.749**

.793**

.886**

Sig. (2-tailed)

.238

.440

.332

.440

.184

.

.004

.002

.000

20

20

20

20

20

20

20

20

Pearson Correlation
-.157

-.154

-.089

-.154

.199

.642** .336

.509

.518

.709

.518

.401

.002

20

20

20

20

20

20

Pearson Correlation.207

.348

.385

.348

.505*

Sig. (2-tailed)

.381

.133

.094

.133

.023

20
Pearson Correlation.120

20
.034

20
.068

20
.034

20
-.043

Sig. (2-tailed)

.615

.888

.776

.888

20

20

20

20

N

N
butir_16

20
.642**

.440

Sig. (2-tailed)
butir_15

20
1.000**

20

N
butir_14

20
.466*
.038

.332

N
butir_13

20

20

N

butir_12

20

20

.440

N

butir_11

20

-.043
.856

20

.238

N

butir_10

20

.505*
.023

.045

N
20
Pearson Correlation.277

Sig. (2-tailed)
butir_9

.769

.825**
.000

Pearson Correlation.277

N
butir_8

PELAYANAN
JASA
.454*

N

PELAYANAN Pearson Correlation.454*
JASA
Sig. (2-tailed)
.045
N

20

1.000** .608** .642** .605**

20

20

20

.384

.496*

.327

.005

.094

.026

.160

.

.002

.000

.000

20

20

20

20

20

20

20

20

20

.286

.504*

.171

.290

.145

.642**

1

.480*

.509*

.471*

.147

.222

.023

.471

.216

.541

.002

.

.032

.022

.036

20

20

20

20

20

20

20

20

20

20

20

.749** .455*

.252

.453*

.082

.526*

.594**

.749**

.480*

1

.594**

.817**

.000

.285

.

.006

.000

.045

.730

.017

.006

.000

.032

20
20
20
.793** .793** .509*

.044

20
.369

20
.196

20
.393

20
-.111

20
.793**

20
.509*

20
.594**

.856

.000

.000

.022

.110

.407

.086

.641

.000

.022

.006

.

.003

20

20

20

20

20

20

20

20

20

20

20

20

20
1

20
1

20
.621**

.503*

.545*

.478*

.466*

.886** .474*

.524*

.552*

.466*

.567**

.539*

.886**

.471*

.817**

.621**

.024

.013

.033

.038

.000

.035

.018

.012

.038

.009

.014

.000

.036

.000

.003

.

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

20

**.Correlation is significant at the 0.01 level (2-tailed).
*.Correlation is significant at the 0.05 level (2-tailed).

Uji Validitas Butir Angket Kepuasan Konsumen (Y)

Correlations

butir_17
butir_17

.126

.694**

Sig. (2-tailed)

.

.000

.574

.597

.001

20

20

20

20

Pearson Correlation

.762 **

1

.356

.126

.779**

Sig. (2-tailed)

.000

.

.123

.597

.000

20

20

20

20

20

Pearson Correlation

.134

.356

1

.471 *

.681**

Sig. (2-tailed)

.574

.123

.

.036

.001

20

20

20

20

20

Pearson Correlation

.126

.126

.471 *

1

.627**

Sig. (2-tailed)

.597

.597

.036

.

.003

20

20

20

20

20

Pearson Correlation

.694 **

.779**

.681 **

.627 **

1

Sig. (2-tailed)

.001

.000

.001

.003

.

20

20

20

20

20

N
KEPUASAN KONSUMEN

KEPUASAN KONSUMEN

.134

N
butir_20

butir_20

.762**

N
butir_19

butir_19

1

N
butir_18

butir_18

Pearson Correlation

N
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

20

Lampiran 4
Uji Reliabilitas Butir Angket Pelayanan Jasa (X)

Reliability
Case Processing Summary
N
Cases

Valid
Excludeda
Total

20
0
20

%
100.0
.0
100.0

a. Listwise deletion based on all
variables in the procedure.

Reliability Statistics
Cronbach's Alpha

Part 1
Part 2

Value
N of Items
Value
N of Items

Total N of Items
Correlation Between Forms
Spearman-Brown
Coefficient

Equal Length

Unequal Length
Guttman Split-Half Coefficient

.747
8a
.807
8b
16
.570
.726
.726
.724

a. The items are: butir_1, butir_2, butir_3, butir_4, butir_5, butir_6,
butir_7, butir_8.
b. The items are: butir_9, butir_10, butir_11, butir_12, butir_13, butir_
14, butir_15, butir_16.

Item Statistics

butir_1
butir_2
butir_3
butir_4

Mean
3.3000
3.4500
3.4000
3.4500

Std. Deviation
.57124
.51042
.50262
.51042

N

butir_5
butir_6
butir_7
butir_8

3.0500
3.1500
3.1500
3.3000

.39403
.36635
.36635
.47016

20
20
20
20

butir_9
butir_10
butir_11
butir_12
butir_13

2.9500
3.2000
3.2000
3.1000
3.1500

.51042
.52315
.69585
.30779
.36635

20
20
20
20
20

butir_14
butir_15
butir_16

3.3000
3.1500
3.1000

.47016
.48936
.30779

20
20
20

20
20
20
20

Scale Statistics

Part 1
Part 2
Both Parts

Mean
26.2500
25.1500
51.4000

Variance
5.039
6.134
17.516

Std. Deviation
2.24488
2.47673
4.18519

N of Items
8a
8b
16

a. The items are: butir_1, butir_2, butir_3, butir_4, butir_5,
butir_6, butir_7, butir_8.
b. The items are: butir_9, butir_10, butir_11, butir_12, butir_
13, butir_14, butir_15, butir_16.

Uji Reliabilitas Butir Angket Kepuasan Konsumen (Y)

Reliability
Case Processing Summary
N
Cases

Valid
Excludeda
Total

20
0
20

%
100.0
.0
100.0

a. Listwise deletion based on all
variables in the procedure.
Reliability Statistics
Cronbach's Alpha

Part 1

Value

.865

Part 2

N of Items
Value
N of Items

2a
.637
2b
4

Total N of Items
Correlation Between Forms
Spearman-Brown
Coefficient

.235

Equal Length
Unequal Length

.380
.380

Guttman Split-Half Coefficient

.379

a. The items are: butir_17, butir_18.
b. The items are: butir_19, butir_20.
Item Statistics

butir_17
butir_18
butir_19
butir_20

Mean
3.7000
3.7000
3.6000
3.2500

Std. Deviation
.47016
.47016
.50262
.44426

N
20
20
20
20

Scale Statistics

Part 1
Part 2
Both Parts

Mean
7.4000
6.8500
14.2500

Variance
.779
.661
1.776

a. The items are: butir_17, butir_18.
b. The items are: butir_19, butir_20.

Std. Deviation
.88258
.81273
1.33278

N of Items
2a
2b
4

Lampiran 5
Uji Normalitas Data

NPar Tests
Chi-Square Test
Frequencies
PELAYANAN JASA

47.00
48.00
49.00
50.00

Observed N
2
13
16
10

Expected N
5.0
5.0
5.0
5.0

Residual
-3.0
8.0
11.0
5.0

51.00
52.00
53.00
54.00

3
1
1
1

5.0
5.0
5.0
5.0

-2.0
-4.0
-4.0
-4.0

56.00
62.00
Total

1
2
50

5.0
5.0

-4.0
-3.0

KEPUASAN KONSUMEN

12.00
13.00
14.00

Observed N
2
3
13

Expected N
10.0
10.0
10.0

Residual
-8.0
-7.0
3.0

15.00
16.00
Total

23
9
50

10.0
10.0

13.0
-1.0

Test Statistics

Chi-Square a,b
df
Asymp. Sig.

PELAYANAN
JASA
59.200
9
.000

KEPUASAN
KONSUMEN
29.200
4
.000

a. 0 cells (.0%) have expected frequencies less than
5. The minimum expected cell frequency is 5.0.
b. 0 cells (.0%) have expected frequencies less than
5. The minimum expected cell frequency is 10.0.

Lampiran 6
Uji Linieritas

Regression
Variables Entered/Removedb
Model
1

Variables Entered
PELAYANAN JASAa

Variables
Removed
.

Method
Enter

a. All requested variables entered.
b. Dependent Variable: KEPUASAN KONSUMEN

Model Summary
Change Statistics
Adjusted
Std. Error of
Model
R
R Square R Square the Estimate
1
.282a
.079
.060
.990
a. Predictors: (Constant), PELAYANAN JASA

R Square
Change
.079

F
Change
4.144

df1
1

df2
48

Sig. F
Change
.047

ANOVAb
Sum of
Squares
df
Mean Square
Regression
4.063
1
4.063
Residual
47.057
48
.980
Total
51.120
49
a. Predictors: (Constant), PELAYANAN JASA

Model
1

F
4.144

Sig.
.047a

b. Dependent Variable: KEPUASAN KONSUMEN
Coefficientsa
Unstandardized
Standardized
Coefficients
Coefficients
Model
B
Std. Error
Beta
1
(Constant)
19.258
2.214
PELAYANAN JASA
-.091
.045
-.282
a. Dependent Variable: KEPUASAN KONSUMEN

t
8.698
-2.036

Sig.
.000
.047

Lampiran 7
Uji Regresi Linier Sederhana

Regression
Variables Entered/Removedb
Model
1

Variables Entered
PELAYANAN JASAa

Variables
Removed
.

Method
Enter

a. All requested variables entered.
b. Dependent Variable: KEPUASAN KONSUMEN

Model Summary
Model
1

R
.282a

R Square
.079

Adjusted
R Square
.060

Std. Error of
the Estimate
.990

a. Predictors: (Constant), PELAYANAN JASA

ANOVAb
Sum of
Squares
df
Mean Square
Regression
4.063
1
4.063
Residual
47.057
48
.980
Total
51.120
49
a. Predictors: (Constant), PELAYANAN JASA

Model
1

F
4.144

Sig.
.047a

b. Dependent Variable: KEPUASAN KONSUMEN
Coefficientsa

Model
1

(Constant)
PELAYANAN JASA

Unstandardized
Coefficients
B
Std. Error
19.258
2.214
-.091
.045

a. Dependent Variable: KEPUASAN KONSUMEN

Standardized
Coefficients
Beta
-.282

t
8.698
-2.036

Sig.
.000
.047

Lampiran 8.

Distribusi nilai rtabel Pada Taraf Signifikansi 5% dan 1%
DF
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37

The Level of Significance
5%
1%
0.997
0.999
0.950
0.990
0.878
0.959
0.811
0.917
0.754
0.874
0.707
0.834
0.666
0.798
0.632
0.765
0.602
0.735
0.576
0.708
0.553
0.684
0.532
0.661
0.514
0.641
0.497
0.623
0.482
0.606
0.468
0.590
0.456
0.575
0.444
0.561
0.433
0.549
0.432
0.537
0.413
0.526
0.404
0.515
0.396
0.505
0.388
0.496
0.381
0.487
0.374
0.478
0.367
0.470
0.361
0.463
0.355
0.456
0.349
0.449
0.344
0.442
0.339
0.436
0.334
0.430
0.329
0.424
0.325
0.418

DF
38
39
40
41
42
43
44
45
46
47
48
49
50
55
60
65
70
75
80
85
90
95
100
125
150
175
200
300
400
500
600
700
800
900
1000

The Level of Significance
5%
1%
0.320
0.413
0.316
0.408
0.312
0.403
0.308
0.398
0.304
0.393
0.301
0.389
0.297
0.384
0.294
0.380
0.291
0.376
0.288
0.372
0.284
0.368
0.281
0.364
0.279
0.361
0.266
0.345
0.254
0.330
0.244
0.317
0.235
0.306
0.227
0.296
0.220
0.286
0.213
0.278
0.207
0.267
0.202
0.263
0.195
0.256
0.176
0.230
0.159
0.210
0.148
0.194
0.138
0.181
0.113
0.148
0.098
0.128
0.088
0.115
0.080
0.105
0.074
0.097
0.070
0.091
0.065
0.086
0.062
0.081

Lampiran 9.
TABEL CHI SQUARE TEST
d.f
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

α 5%
3,84
5,99
7,81
9,49
11,07
12,59
14,07
15,51
16,92
18,31
19,68
21,03
22,36
23,68
25
26,3
27,59
28,87
30,14
31,41
32,67
33,92
35,17
36,42
37,65
38,89
40,11
41,34
42,56
43,77
44,99
46,19
47,4
48,6
49,8
51
52,19
53,38
54,57
55,76
56,94
58,12
59,3
60,48
61,66
62,83
64
65,17
66,34
67,5

α 10%
2,71
4,61
6,25
7,78
9,24
10,64
12,02
13,36
14,68
15,99
17,28
18,55
19,81
21,06
22,31
23,54
24,77
25,99
27,2
28,41
29,62
30,81
32,01
33,2
34,38
35,56
36,74
37,92
39,09
40,26
41,42
42,58
43,75
44,9
46,06
47,21
48,36
49,51
50,66
51,81
52,95
54,09
55,23
56,37
57,51
58,64
59,77
60,91
62,04
63,17

N
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100

α 5%
68,67
69,83
70,99
72,15
73,31
74,47
75,62
76,78
77,93
79,08
80,23
81,38
82,53
83,68
84,82
85,96
87,11
88,25
89,39
90,53
91,67
92,81
93,95
95,08
96,22
97,35
98,48
99,62
100,75
101,88
103,01
104,14
105,27
106,39
107,52
108,65
109,77
110,9
112,02
113,15
114,27
115,39
116,51
117,63
118,75
119,87
120,99
122,11
123,23
124,34

α 10%
64,3
65,42
66,55
67,67
68,8
69,92
71,04
72,16
73,28
74,4
75,51
76,63
77,75
78,86
79,97
81,09
82,2
83,31
84,42
85,53
86,64
87,74
88,85
89,96
91,06
92,17
93,27
94,37
95,48
96,58
97,68
98,78
99,88
100,98
102,08
103,18
104,28
105,37
106,47
107,57
108,66
109,76
110,85
111,94
113,04
114,13
115,22
116,32
117,41
118,5

Lampiran 10
PERCENTAGE POINTS OF THE t DISTRIBUTION
Example
Pr (t > 2.086) = 0.025
Pr (t > 1.725) = 0.05 for df = 20

Pr

0.25
0.50

0.10
0.20

0.05
0.10

0.025
0.05

0.01
0.02

0.005
0.010

0.001
.002

1
2
3
4

1.000
0.816
0.765
0.741

3.078
1.886
1.638
1.533

6.314
2.920
2.353
2.132

12.706
4.303
3.182
2.776

31.821
6.965
4.541
3.747

63.657
9.925
5.841
4.604

318.31
22.327
10.214
7.173

5
6
7
8
9

0.727
0.718
0.711
0.706
0.703

1.476
1.440
1.415
1.397
1.383

2.015
1.943
1.895
1.860
1.833

2.571
2.447
2.365
2.306
2.262

3.365
3.143
2.998
2.896
2.821

4.032
3.707
3.499
3.355
3.250

5.893
5.208
4.785
4.501
4.297

10
11
12
13
14

0.700
0.697
0.695
0.694
0.692

1.372
1.363
1.356
1.350
1.345

1.812
1.796
1.782
1.771
1.761

2.228
2.201
2.179
2.160
2.145

2.764
2.718
2.681
2.650
2.624

3.169
3.106
3.055
3.012
2.977

4.144
4.025
3.930
3.852
3.787

15
16
17
18
19

0.691
0.690
0.689
0.688
0.688

1.341
1.337
1.333
1.320
1.328

1.753
1.746
1.740
1.734
1.729

2.131
2.120
2.110
2.101
2.093

2.602
2.583
2.567
2.552
2.539

2.947
2.921
2.898
2.878
2.861

3.733
3.686
3.646
3.610
3.579

20
21
22
23
24

0.687
0.686
0.686
0.685
0.685

1.325
1.323
1.321
1.319
1.318

1.725
1.721
1.717
1.714
1.711

2.086
2.080
2.074
2.069
2.064

2.528
2.518
2.508
2.500
2.492

2.845
2.831
2.819
2.807
2.797

3.552
3.527
3.505
3.485
3.467

25
26
27
28
29

0.684
0.684
0.684
0.683
0.683

1.316
1.315
1.314
1.313
1.311

1.708
1.706
1.703
1.701
1.699

2.060
2.056
2.052
2.048
2.045

2.485
2.479
2.473
2.467
2.462

2.787
2.779
2.771
2.763
2.756

3.450
3.435
3.421
3.408
3.396

30
40
60
120

0.683
0.681
0.679
0.677
0.674

1.310
1.303
1.296
1.289
1.282

1.697
1.684
1.671
1.658
1.645

2.042
2.021
2.000
1.980
1.960

2.457
2.423
2.390
2.358
2.326

2.750
2.704
2.660
2.617
2.576

3.385
3.307
3.232
3.160
3.090

df