Institutional Repository | Satya Wacana Christian University: The Use Communication Strategies During Online Chatting by Indonesian EFL Learning in Dealing with Vocabulary Deficiencies

THE USE OF COMMUNICATION STRATEGIES DURING ONLINE
CHATTING BY INDONESIAN EFL LEARNERS IN DEALING
WITH VOCABULARY DEFICIENCIES
Hezky Charisma Budiono
112011010
Satya Wacana Christian University, Salatiga
Abstract
Computer Mediated Communication (CMC) becomes an effective communication
in globalized era, although it also has some communication problems just like in face-toface (FTF) communication. In order to deal with it, EFL learners who use English as L2
should have communication strategies. This study aimed to find out the communication
strategies (CSs) employed by the EFL learners, Faculty of Language and Literature, Satya
Wacana Christian University, Salatiga, Indonesia, to cope with the vocabulary deficiencies
as the communication problem faced during online chatting. Nature of CSs, CMC, and the
vocabulary dimensions become the theoretical framework of this study. Once the
participants did an online chat and recorded, stimulated recall protocol (SRP) followed the
data collection process using a semi-structured interview. FTF’s CSs taxonomy and CMCrelated CSs upon grammatical level difficulties are used to analyze the data. Out of 15 CSs
employed, two new CSs are proposed in this study. CSs in dealing with vocabulary
problems that exclusively occurred in CMC will also be discussed in this paper. The finding
may provide insight for teachers and EFL learners on how to overcome vocabulary
difficulties while communicating through online chatting and maintain an effective
communication.

Keywords: communication strategies, computer-mediated communication, vocabulary
deficiencies, stimulated recall protocol