Investigating the Moderating Effect of Hospital Public Image on Loyalty
Series: Advances in Economics, Business and Management Research Proceedings of the 1st Economics and
Business International Conference 2017
(EBIC 2017)Chair
Dr. Rina Bukit, SE, M.Si, Ak
USU, Medan Indonesia
Co-Chair
Dr. Elisabeth Siahaan, SE, M.Ec
USU, Medan Indonesia
Honorary Board
Prof. Dr. Runtung Sitepu, SH, M.Hum
USU, Medan Indonesia Drs. Mahyuddin K.M. Nasution, M.I.T.Phd
USU, Medan Indonesia Prof. Dr. Ramli, SE, MS
USU, Medan Indonesia Prof. Dr. Prihatin Lumbanraja, SE, M.Si
USU, Medan Indonesia Dr. Arlina Nurbaity Lubis, SE, MBA
USU, Medan Indonesia Drs. Hasan Sakti Siregar, M.Si, Ak
USU, Medan Indonesia
Secretary
Yasmin Chairunnisa Muchtar, SP, MBA
USU, Medan Indonesia Inneke Qamariah, SE, M.Si
USU, Medan Indonesia
Treasurer
Dra Nurzaimah, MM, Ak
USU, Medan Indonesia
Technical Committee
Dr. Yeni Absah, SE, M.Si USU, Medan Indonesia
Beby Kendida Hasibuan, SE, M.Si USU, Medan Indonesia
Dr. Khaira Amalia Fahrudin, SE, MBA USU, Medan Indonesia
Aisyah, SE, M.Si USU, Medan Indonesia
Drs. Coki Ahmad Syahwier HSB, MP USU, Medan Indonesia
Dra. Marhayanie, M.Si USU, Medan Indonesia
Drs. Syahrul Rambe, MM, Ak USU, Medan Indonesia
Yulinda, SE, M.Si USU, Medan Indonesia
Inggrita Gusti Sari Nasution, SE, M.Si USU, Medan Indonesia
Ishbir Mujahid Adha, SE, M.Si USU, Medan Indonesia
Dani Ramadani USU, Medan Indonesia
Dr. Endang Sulistya Rini, SE, M.Si USU, Medan Indonesia
Secretariat
Editorial Board
Prof. Dr. Azhar Maksum, SE, M.Ec, Ak, CA
USU, Medan Indonesia
Prof. Dr. Ade Fatma Lubis, MAFIS, MBA, Ak
USU, Medan Indonesia Prof. Dr. Erlina M.Si, Ph.D, Ak USU, Medan Indonesia
Dr. Iskandar Muda, SE, M.Si, Ak USU, Medan Indonesia
Dr. Jantima Banjongprasert Silpakorn University International College, Thailand
Wahyu Ario Pratomo, SE, M.Ec USU, Medan Indonesia
Prof. Dr. Wilson Cordova Kai Sek College, Philippines
Prof. Dr. Ritha F. Dalimunthe, SE, M.Si USU, Medan Indonesia
Assoc. Prof. Dr. Zuraidah Mohd. Sanusi UiTM Shah Alam, Malaysia
International University of Japan, Japan
Dr. Isfenti Sadalia, SE, ME USU, Medan Indonesia Dr. Murni Daulay, M.Si
USU, Medan Indonesia Prof. Wen kai Li
International University of Japan, Japan
Erlinda Nusron Yunus, Ph.D
PPM School Of Management, Indonesia
Arta Moro Sundjaja, SE, S.Kom, MM
Bina Nusantara, Jakarta, Indonesia Dr. Nurulnadwan Aziz
UiTM Terengganu, Malaysia Prof. Dr. Paham Ginting, MP
USU, Medan Indonesia Dr. Rosman Mahmud
UiTM Terengganu, Malaysia
Assoc Prof. Dr. Baharom Ab Rahman
UiTM Terengganu Malaysia Elvia R Shauki, Ph.D
University of South Australia, Australia
Assoc Prof. Dr. Abdol Samad Nawi UiTM Terenggannu, Malaysia Dr. Dedhy Sulistiawan
Universitas Surabaya, Surabaya Indonesia Prof. Dr. Armanu Thayib
Universitas Brawijaya, Malang Indonesia Dr. Fathyah Hashim
USM, Malaysia
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The Influence of Individual Characteristics and Transformational
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Corporate Culture as an Effort of Company Transformation
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Entrepreneurship as Career Choice for University Students in Medan
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The Role of Product Innovation in Mediating Market Orientation
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Leadership Assessments in Business Organizations in Indonesia
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The Reforestation through Oil Palm Plantation in Sumatra Island
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The Effect of The Political Environment and The Economic Environment on The Welfare of Community
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Financial Studies of The Development Project of Belawan Access
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Belawan's current access channel...
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Regional Development Based on System Integration Paddy Rice
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PPK-SKPD as Moderating Variable (A Case Study at The SKPD
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The Effect of Intellectual Capital Measurement on Profitability and Market Price
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details download PDF The Effect of Environmental Performance and Intellectual
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FINANCIAL STATEMENTS IN FOREIGN CURRENCIES: CASE OF PERTAMINA
Moenaf H. Regar Since 2011, Pertamina company has made a financial statement in US Dollar. However, it is unclear how Pertamina prepares financial statements in US Dollar, where the listing system still uses the Rupiah currency. The issue of this paper is that there is uncertainty and disagreement about the practice...
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Study Of Branchless Banking Business Model
Tetty Yuliaty, M. Fauzan Azhmy, Muslim Marpaung, Hendri Tanjung Branchless banking has the potential to revolutionize payment systems in emerging markets, to extend formal financial services to unbanked and to provide platform to connect MSMEs to the global economy. Three distinct models have been identified there are Non-bank/ Telecommunications company (Telco)-led,...
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Customer Value Co-Creation Behavior and Customer Loyalty: a
Case Study in The Mobile Application IndustryMr Mariyudi, Faisal Matriadi This research analyzes the relationship between value co-creation behavior, perceived service quality, customer satisfaction and customer loyalty, using a Service-Dominant logic (SD logic) theoretical framework. Using structural equation modeling, the study examines a sample of 350 online product communities...
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The Impact Of Innovation and Information Technology At Government Synergy Program On Micro, Small, Medium Entreprises (MSMES) Development In North Sumatra
Beby Karina Fawzeea, Ami Dilham, Fivi Rahmatus Sofiyah, Ilyda Sudardjat The purpose of this research is to know the impact of innovation and information technology at government synergy program On MSMES Development In North Sumatra. This Research is descriptively quantitative with the area focus such as: Medan, Binjai, Sibolga, Padang Sidempuan, Tebing Tinggi, Tanjung Balai,...
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Creative Industries Readiness to Support Tourism in Danau Toba
Prihatin Lumbanraja, Arlina Nurbaity Lubis, Beby Kendida Hasibuan Indonesia planned to create many of featured tourism destination to promote Indonesia as world's famous tourism destination. In relation with the given strategic plan, Danau Toba was chosen to be one of many featured destination in North Sumatera. In order to achieve the desired outcome, local government,...
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The Effect of Endorsement and Brand Image on Purchase Decision of Online Culinary Product
Mrs Lusiah, Djatmiko Noviantoro, Lorensia Tasya Halim The technology advancement nowadays affect the way people think and people's habit, especially in doing business through online channels by utilizing social media. In the online purchase, one of the many references leading in buying a particular product is from other buyers' review of a product, and...
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Effect Of Servicescape And Customer Experience On Social Location Marketing (Case Study At Caf, In Medan)
Syafrizal Helmi Situmorang, Hardi Mulyono, Ahmad Azmi Nowadays, a cafe is becoming a trend and growing rapidly in Medan. There are numerous people spend their time to socializing in cafes is part of the current life style. Therefore, cafe owners compete in offering new cafe concept to attract customers. To gain competitiveness and attractiveness, cafe must...
details download PDF The Role of Work-Family Conflict in Explaining The
Relationship between Workload and Employees' Burnout in Tijili
Hotel, BaliAyu Lisa Cevianita Sridana, Agoes Ganesha Rahyuda Burnout has become a crucial issue for organizations who pursue performance excellence and wish to achieve competitive advantage. Although its negative impacts have been known to the literature, only a few studies have investigated its destructive role, antecedents, and mechanisms in tourism industry,...
details download PDF The Effect of Entrepreneurial Marketing on Competitive
Advantage: Small Culinary Souvenir Industry in Jalan Mojopahit
Medan, IndonesiaNico Makmur, Yasmin Chairunisa, Inneke Qamariah This study aims to investigate the effect of entrepreneurial marketing dimensions namely: pro-activeness; calculated risk-taking; innovativeness; opportunity focus; resource leveraging; customer intensity and value creation on competitive advantage in small Medan culinary souvenir industry in Jalan Mojopahit...
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Improving Performance of SMEs through Social Media Marketing Training
Yeni Absah, Yasmin Chairunisa Muchtar, Inneke Qamariah This study aims to investigate the effect of social media training on SMEs performance. Thirty entrepreneurs are used as samples in this survey. Data analysis used in this study is Chi-Square Analysis. This analysis indicates that social media training positively effects SMEs performance.
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Evaluation of Location Aspect in Buyer's Decision to Purchase Elite Residence in Medan
Elisabet Siahaan, Khaira Amalia Fachrudin, Magdalena Linda Leonita Sibarani House is a basic need for human beings. Many developers prepare ready-to-live-in houses for the community. Selection of each individual on his dream house or residence is a personal need and preference. The developer prepares the housing in fulfilling individual's preferences and needs. However, there...
Economic Social Factors And The Effect of Criminality In North
SumateraRaina Linda Sari, Inggrita Gusti Sari Nasution, Wahyu Sugeng Imam Soeparno Economic development is inseparated from the increasing needs of society in every aspects such as consumption and other needs. This condition triggered by various problems such as economic problems, social conflict, and legal awareness. Therefore, this study conducted for analyzing social economic factors...
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Of The Company On Cost Of Debt In Manufacturing Companies
ListedCoki Ahmad Syahwier, Sri Amanda Fitriani Management of the tax is to apply rules tax with right and proper as well as business efficiency to achieve earnings and liquidity should be. The tax is twofold: tax avoidance and tax evasion. This research is a purpose to know the effect of tax avoidance towards the cost of debt in manufacturing companies...
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Are Men Or Women More Overconfident In Investment Decision-Making?
Khaira Rizfia Fachrudin, Prihatin Lumbanraja, Isfenti Sadalia, Arlina Nurbaity Lubis Stock investment decisions are actions that will generate the highest expected return. This study aims to determine the influence of gender toward overconfidence and investment decision-making and to test whether there are differences in overconfidence between men and women. The population is investors...
details download PDF The Study of Local Politics Effects on Capital Spending
Allocation of Regional Government (Case Study at 456 Districts /
City in Indonesia)Raden Yudi Prawira Anjaya The issue of this study was to examine the effect of political closeness between the executive-legislative and the period of political office of regional heads on changes in the allocation of local government capital spending in Indonesia. Data of samples were collected from 456 districts/cities in Indonesia...
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Partnership Model Study To Batik And Ulos Craftsmen In Dealing With Global Competition
Sari Bulan Tambunan, Linda Lores, Dhian Rosalina Partnership is the series of processes that begin with knowing the potential partners, the advantages and weaknesses of his business, building strategies, implementation, monitoring and to evaluate until the target is achieved This research aimed to find the right partnership model For Craftsmen batik...
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Correlation between Competition Law Cases and Corruption(Case Study: Indonesia)
Ningrum Natasya Sirait, Mahmul Siregar ASEAN member states enacted competition law in the legal system. The goals of competition law are consumer welfare, fair competition including access to market. Competition Law regulates prohibited agreements, conducts and abuse of dominance. Bid rigging (collusive tendering) is one of the prohibited...