The Duties and Responsibilities of Public Relations
8. Deal with guest and general public’s complaints and inquiries positively and promptly under the guidance
of the Sales Marketing. 9. Prepare advertising and media campaigns to actively
promote the property and submit to the Sales Marketing Manager General Manager.
10. Implement and maintain the Public Relations budget set out by the Sales Marketing Manager.
11.Work with Front Office and Guest Relations to determine VIP guests and assist with coordination of
in house guest receptions. 12. Coordinate guest lists and invitation for VIP
receptions, general manager’s corporate press lunches, dinners and other in house originating
functions. 13. Provide other department with relevant information
on activities that may be useful when dealing with guests.
14. Supervise and coordinate public relations and sub sections staff members accordingly.
15. Ensure that all intended print work prepared for the hotel is proof read and approved by the sales
marketing manager and the general manager prior to finalization.
16. Maintain all administrative activities including press clippings, mailing list and photo library requirements
according to standard. 17. Attend and participate in training sessions as
scheduled. 18. Follows all the hotel fire and safety procedures.
19. Obey all hotel rules and regulations. 20. Establish and maintain effective staff relations.
21. Implement related duties and special projects assigned by the Sales Marketing Manager.