Seminar Pariwisata | Tourism Days | 15-16 Oktober 2015 Museum Pasifika, Nusa Dua, Bali - INDONESIA
3. SEMINAR PROCEEDINGS
3.1. Thursday, 15 October 2015
3.1.1 Opening Session
The opening speaker, Mr. Bagus Sudibya, Vice President of the Bali Tourism Board, expressed his gratitude to the seminar conveners and hoped that this event would encourage a steady exchange
of information between France and Indonesia Bali, specifically in the field of tourism. Tourism is expected to be a means of great economic value exchange. France is well known for its efforts
towards cultural preservation and promotion – a value that distinguishes it from other countries.
France establishes international standards but does not seek to standardize the cultural diversity. As one
of the o ld’s leadi g tou is desti atio s, Bali ust safegua d its ultu al ha a te isti s. The participation of representatives from the tourism sector was appreciated. As a follow-up to this
seminar, it is hoped that educational institutions and tourism professionals will work together to jointly develop curricula.
3.1.2 Session 1: Presentation of existing structures
1. Mr. I Wayan Susila, Education Director, Provinsi Bali, raised the issue of the change in
administration of educational institutions. As per Law 232014, Vocational High Schools, previously administered by District Education Departments, are now the responsibility of
Provincial Education Departments. Elementary, pre-school and kindergarten schools are still administered by the districts, while Higher Education Institutions became the responsibility of
the National Education Department. This change included administration of personnel, facilities and infrastructure, as well as financing. The National Education Department also retains the
authority over the curriculum development. One matter brought to the attention of the audience is the fact that only 2 hours of English lessons are planned per week in most of the
schools. 2.
Mrs. Viviane Jamelin, Headmaster of the hotel school Jean-Baptiste Decrétot, and Mr. Hervé Beuvant, National Education Inspector, presented the curriculum used in vocational schools in
Normandy. The existing training links directly students with companies. The schools support
Seminar Pariwisata | Tourism Days | 15-16 Oktober 2015 Museum Pasifika, Nusa Dua, Bali - INDONESIA
training by jointly organizing events with other academies and companies to explore possibilities of cooperation for the future, including competitions and training exercises for the students.
Training is held at all levels, from the local context to the international stage. 3.
Mr. Christian Pouthier, National Education Honorary Inspector, highlighted a catering competition named 3S, in which vocational schools in Bourgogne cooperate with Indonesian
schools and companies. This brings diversity to each country, and will most certainly help in developing curricula in vocational schools.
4. Mr. Jean-Charles Le Coz presented the Bali Hotel Association in detail. He also mentioned the
difficulties faced by tourism in Bali, for example, changing regulations and a lack of communications related to these, leading to confusion about these new regulations, unfair
competition, complicated visa procedures, as well as administrative and customs issues. 5.
The presentation on SMK 3 Denpasar was delivered by Mrs. Nyoman Aris Suparni, S.Pd., M.Pd. He reminded participants about the constant changes in curriculum due to ongoing
technological developments. Character building is the main focus of the 2013 curriculum. A student is considered competent or successful if he masters: attitude, knowledge and skill. Also
mentioned was the importance of training internship in a professional setting. The main difference between the 2006 and 2013 curricula concerns the duration of the internship. The
2006 curriculum requires an internship of 5-6 months, while the latest curriculum requires only 3 months. The overall perception, however, is that this duration is considered insufficient.
6. Mr. Thierry Lextrait, in charge of Indonesian-French cooperation for educational matters, spoke
of the latest 4-year vocational program launched by the government of Indonesia to adapt the French vocational education system. There are around 10 selected pilot schools, and the
program implementation will start in 2016. The main objectives of the project include teacher training, workplace-based learning, internships, and curriculum assessment.
3.1.3 “essio II: Dis ussio de ate o Hu a esou e eeds of hotels a d estau a t a age s:
hi h jo s, hi h ualifi atio s, hi h skills? T ai i g eeds fo e ployees 1.
Representatives from
Indo-French Chamber of Commerce and Industry, Grand Nikko Hotel,
Novotel, Café Moka, Nusa Dua Beach Hotel and Spa, highlighted the challenges they face in fulfilling their
recruitment needs.
Seminar Pariwisata | Tourism Days | 15-16 Oktober 2015 Museum Pasifika, Nusa Dua, Bali - INDONESIA
2. Their strategy is to recruit employees with a service oriented mindset, who are subsequently
trained in-house. ACCOR and Nusa Dua Beach Hotel and Spa have set up in-house training programs.
3. The facilitator expressed his view about the educational system in Indonesia as a system that
does not always meet the tourism industry needs. As a consequence, employees are forced to take their own initiative by i.e. learning a foreign language.
4. All the speakers agreed that employees need to acquire soft-skills, such as team work,
communication skills and ability to work under pressure. 5.
Several speakers mentioned the difficulty of retaining employees, leading the company to establish a financing facility for selected employees, and carrying out job transfers promotions.
6. All speakers agreed that 6 months of training apprenticeship is the right duration, because this
period allows the student to gain the adequate experience and learning, while the company has enough time to evaluate the recruiting possibilities of each individual student.
7. The facilitator reminded participants of the fact that certain hotels and restaurants in Bali hire
interns as a means to access cheap labor. 8.
Mrs. Edvi Gracia Ardani, representative of Podomoro University, Jakarta, mentioned that many students undergo internships in Southeast Asian countries because of the corresponding
allowance and housing they are entitled to. 9.
The Vice-President of the Bali Tourism Board suggested to set a fixed duration for job training and to provide housing to trainees.
10. “ iss Co ta t Wisata’s ep ese tati e,
Mrs. Mercya Soesanto,
asked about the possibility that teachers in the field of tourism are also trained in hotels so that the information they have and
their abilities are always up-to-date. The facilitator provided an example from Switzerland, where teachers travel to observe the tourism industry abroad.
11. The facilitator expressed the need for hotel employees to possess certificates of competence
that refer to real qualifications, and are renewed every 3 years; however the current system in Indonesia does not allow for such certifications to be applied.
3.1.4 “essio III: Wo kshop P“MK“MKVEDC Tou is “a a ga Edu atio I stitutio s: A alysis
of ide tified eeds: de elop e t of u i ula, pa t e ships 1.
Mr. Hervé Beuvant stated that diplomas and certificates act as a bridge between education and the professional world. The acquisition of diplomas will affect the economy as it relates to salary
Seminar Pariwisata | Tourism Days | 15-16 Oktober 2015 Museum Pasifika, Nusa Dua, Bali - INDONESIA
standardization. In France, work experience can also lead to a diploma. Here diplomas play a role in providing information to employers regarding the skills of employees.
2. Mrs. Anne Rey from Angers University stated that the majors on offer answer the needs of the
professional world. To enter the workforce, strong professional education and curriculum studies at university are required. Therefore, Angers University offers courses in all fields and
carries out training programs every year. A variety of majors are offered, such as gastronomy and wine, an equestrian major in the sport and leisure department. There is also a department
of virtual tourism. In addition, there are cooperation programs in place with national and foreign universities, including one with the University of Quebec and another with the Udayana
University Bali. 3.
Mr. Christian Pouthier spoke about an international-level professional competition between schools as a way to build cooperation between the education sector and the professional world.
The competition in question has been running since 3 years ago and is called the 3S Competition. This competition is a collaborative effort between Indonesia and France.
4. Mr. Made Nova Buanaputra from SMK 3 Denpasar spoke about the challenge faced by schools
due to differences between the school curriculum and field practice. Schools try to overcome this by sharing the work experience of teachers. In the case of apprenticeships, these activities
are monitored for 6 months, and the school holds a follow-up meeting every two months. 5.
Mrs. Jeni J.P. Bhasarie, SE., M.Par., from SMK 3 Kupang delivered a presentation on her school, the only pilot school in East Nusa Tenggara. Courses available include hotel accommodation,
culinary studies, fashion, computers and body treatments. 6.
Mr. Drs. I Nyoman Urbanus, M.Si., CHT., gave a presentation on STPBI. This institution of higher learning works with hotels, invites experts in order to follow industry developments, changes
and innovation, sends students to hotels to observe the latest needs, and holds meetings with associations to ask for input on curriculum development.
7. The representative from Bali National Polytechnic, Mr. Dr. Drs I Ketut Budarma, presented his
i stitutio ’s o k i e gi ee i g fo tou is . The applied u i ulu follo s the IQF I do esia Quality Framework and refers to the Asia Pacific curriculum, aimed at enabling students to work
throughout Asian countries. He also mentioned the need to institutionalize fast reports from hotel agencies, government particularly in terms of policy-making, communities, ASITA, and
international business associations, as a bridge to curriculum development.
Seminar Pariwisata | Tourism Days | 15-16 Oktober 2015 Museum Pasifika, Nusa Dua, Bali - INDONESIA
8. Mr. I Ketut Sutapa, SE.., MM. from STP Triatma Jaya explained that his institution uses two
approaches, academic and vocational. Curriculum development follows the SKKNI Indonesian National Competency Standards, and the certificate issued is based on a profession, not a
package. 9.
QA session: Q: How can students become adaptable to needs that change all the time?
A: As providers, schools will not only educate the students to be employees, but also to be employers and entrepreneurs. The certification facilitates this: Diploma 3 for specialists and Diploma
4 for entrepreneurs. A: The representative from the Polytechnic added that, once the students enter the institute, they
follow school rules this teaches them to be adaptable. The students will have projects which encourage them to be innovative in creating their own business.
A: The representative from Podomoro added that entrepreneurship is part of the curriculum. The teachers are professionals. Two internship sessions are required, in the third and eighth semesters.
Comment: Mr. Bagus Sudibyo, added that the greatest problem in Indonesia refers to the instructors. 99 of teachers have no working experience in the tourism industry. Continuing on the
topic of entrepreneurship, he mentioned that entrepreneurship means more than owning a business; it is a way of thinking. Anyone can be an instructor, an artist, even a civil servant, but with
a e t ep e eu ’s ay of thi ki g. Discussion:
STPBI: We have to accept the fact that teachers do not have industrial experience. But then the s hool’s depa t e ts ill put i pla e st ategies to adapt to the eeds.
Podomoro: Teachers without experience will not be sufficient. So the solution is to send teachers into the industrial environment so that they will get up-to-date experience.
Swiss Contact: Instructors need to be sent into professional tourism environments. 3.1.5
Closing From the first day of discussions, the following main points were obtained:
1. The actual link between the educational and professional fields – the effort lies on internship
2. It is compulsory to listen to the industry needs
3. The need to focus on skills, hard skills and soft skills, in-house training, and language skills
4. The need for international experience
Seminar Pariwisata | Tourism Days | 15-16 Oktober 2015 Museum Pasifika, Nusa Dua, Bali - INDONESIA
5. The requirement for tourism industry experience among teachers
3.2. Friday, 16 October 2015
Kategori