Bagaimana tanggapan anda terhadap kebersihan dan kerapian seragam dokter, perawat dan tenaga nonmedis Rumah Sakit Nur Rohmah ?
15 Bagaimana tanggapan anda terhadap kebersihan dan kerapian seragam dokter, perawat dan tenaga nonmedis Rumah Sakit Nur Rohmah ?
Correlations
Reliable_H
re1h Pearson Correlation
Sig. (2-tailed)
re2h Pearson Correlation
Sig. (2-tailed)
re3h Pearson Correlation
Sig. (2-tailed)
Reliable_H Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=re1h re2h re3h /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .817
Item Statistics
Mean Std. Deviation
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=resp1h resp2h X2H
Correlations
Correlations
Responsi
resp1h
resp2h
eness_H
resp1h Pearson Correlation
Sig. (2-tailed)
resp2h Pearson Correlation
Sig. (2-tailed)
Responsieness_H Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=resp1h resp2h /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .899
Item Statistics
Mean
Std. Deviation
resp1h
resp2h
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=ass1h ass2h X3H /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
ass1h
ass2h
Assurance_H
ass1h Pearson Correlation
Sig. (2-tailed)
ass2h Pearson Correlation
Sig. (2-tailed)
Assurance_H Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=ass1h ass2h /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .769
Item Statistics
Mean Std. Deviation
ass1h
ass2h
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=emph1h emph2h emph3h X4H /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
emph1h
emph2h
emph3h
Emphaty_H
emph1h Pearson Correlation
Sig. (2-tailed)
emph2h Pearson Correlation
Sig. (2-tailed)
emph3h Pearson Correlation
Sig. (2-tailed)
Emphaty_H Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=emph1h emph2h emph3h /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .754
Item Statistics
Mean Std. Deviation
emph1h
emph2h
emph3h
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=tang1h tang2h tang3h tang4h tang5h X5H /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
Tangibles_H tang1h
tang1h
tang2h
tang3h
tang4h
tang5h
Pearson Correlation
.621** Sig. (2-tailed)
100 tang2h
Pearson Correlation
.854** Sig. (2-tailed)
100 tang3h
.841** Sig. (2-tailed)
Pearson Correlation
100 tang4h
Pearson Correlation
.881** Sig. (2-tailed)
100 tang5h
1 .883** Sig. (2-tailed)
Pearson Correlation
100 Tangibles_H
Pearson Correlation
1 Sig. (2-tailed)
100 **. Correlation is significant at the 0.01 level (2-tailed).
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid 100
Excluded a 0 .0
Total 100
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .873
Item Statistics
Mean Std. Deviation
tang1h
tang2h
tang3h
tang4h
tang5h
Scale Statistics
Mean Variance Std. Deviation
N of Items
CORRELATIONS /VARIABLES=re1k re2k re3k X1K /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Reliable_K
re1k Pearson Correlation
Sig. (2-tailed)
re2k Pearson Correlation
Sig. (2-tailed)
re3k Pearson Correlation
Sig. (2-tailed)
Reliable_K Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=re1k re2k re3k /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .797
Item Statistics
Mean Std. Deviation
Scale Statistics
Mean Variance
Std. Deviation
N of Items
CORRELATIONS /VARIABLES=resp1k resp2k X2K /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
Responsi
eness_K resp1k
resp1k
resp2k
Pearson Correlation
Sig. (2-tailed)
100 resp2k
Pearson Correlation
Sig. (2-tailed)
100 Responsieness_K
Pearson Correlation
Sig. (2-tailed)
100 **. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=resp1k resp2k /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .794
Item Statistics
Mean
Std. Deviation
resp1k
resp2k
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=ass1k ass2k X3_K /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
ass1k
ass2k
Assurance_K
ass1k Pearson Correlation
.902** Sig. (2-tailed)
ass2k Pearson Correlation
1 .874** Sig. (2-tailed)
Assurance_K Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=ass1k ass2k /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .729
Item Statistics
Mean
Std. Deviation
ass1k
ass2k
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=emph1k emph2k emph3k X4_K /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
Emphaty_K emph1k
emph1k
emph2k
emph3k
Pearson Correlation
.868** Sig. (2-tailed)
100 emph2k
Pearson Correlation
.901** Sig. (2-tailed)
100 emph3k
Pearson Correlation
1 .875** Sig. (2-tailed)
100 Emphaty_K
1 Sig. (2-tailed)
Pearson Correlation
100 **. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=emph1k emph2k emph3k /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid 100
Excluded a 0 .0
Total 100
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .856
Item Statistics
Mean
Std. Deviation
emph1k
emph2k
emph3k
Scale Statistics
Mean Variance
Std. Deviation
N of Items
Correlations
Correlations
tang5k Tangibles_K tang1k
tang1k
tang2k
tang3k
tang4k
Pearson Correlation
.594** .761** Sig. (2-tailed)
100 100 tang2k
Pearson Correlation
.487** .770** Sig. (2-tailed)
100 100 tang3k
.606** .808** Sig. (2-tailed)
Pearson Correlation
100 100 tang4k
1 .670** .820** Sig. (2-tailed)
Pearson Correlation
100 100 tang5k
1 .845** Sig. (2-tailed)
Pearson Correlation
100 100 Tangibles_K
.845** 1 Sig. (2-tailed)
Pearson Correlation
100 100 **. Correlation is significant at the 0.01 level (2-tailed).
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .859
Item Statistics
Mean Std. Deviation
tang1k
tang2k
tang3k
tang4k
tang5k
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=re1kp re2kp re3kp X1Kp /PRINT=TWOTAIL NOSIG
Correlations
re1kp
re2kp
re3kp
Reliable_Kp
re1kp Pearson Correlation
Sig. (2-tailed)
re2kp Pearson Correlation
Sig. (2-tailed)
re3kp Pearson Correlation
Sig. (2-tailed)
Reliable_Kp Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=re1kp re2kp re3kp /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .797
Item Statistics
Mean
Std. Deviation
re1kp
re2kp
re3kp
Scale Statistics
Mean Variance Std. Deviation N of Items 11.17 3.072
CORRELATIONS /VARIABLES=resp1kp resp2kp X2Kp /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
Responsi
eness_Kp resp1kp
resp1kp
resp2kp
Pearson Correlation
Sig. (2-tailed)
100 resp2kp
Pearson Correlation
Sig. (2-tailed)
100 Responsieness_Kp
Pearson Correlation
Sig. (2-tailed)
100 **. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=resp1kp resp2kp /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .794
Item Statistics
Mean
Std. Deviation
resp1kp
resp2kp
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=ass1kp ass2kp X3_Kp /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
Assurance_
ass1kp
ass2kp
Kp
ass1kp Pearson Correlation
Sig. (2-tailed)
ass2kp Pearson Correlation
Sig. (2-tailed)
Assurance_Kp Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=ass1kp ass2kp /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .739
Item Statistics
Mean
Std. Deviation
ass1kp
ass2kp
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=emp1kp emp2kp emp3kp X4_Kp /PRINT=TWOTAIL NOSIG /MISSING=PAIRWISE .
Correlations
Correlations
emp1kp
emp2kp
emp3kp
Emphaty_Kp
emp1kp Pearson Correlation
.866** Sig. (2-tailed)
emp2kp Pearson Correlation
.895** Sig. (2-tailed)
emp3kp Pearson Correlation
1 .885** Sig. (2-tailed)
Emphaty_Kp Pearson Correlation
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=emp1kp emp2kp emp3kp /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .858
Item Statistics
Mean
Std. Deviation
emp1kp
emp2kp
emp3kp
Scale Statistics
Mean Variance Std. Deviation
N of Items
Correlations
Correlations
tan5kp Tangibles_Kp tan1kp
tan1kp
tan2kp
tan3kp
tan4kp
Pearson Correlation
.491** .745** Sig. (2-tailed)
100 100 tan2kp
Pearson Correlation
.506** .792** Sig. (2-tailed)
100 100 tan3kp
.582** .802** Sig. (2-tailed)
Pearson Correlation
100 100 tan4kp
1 .637** .812** Sig. (2-tailed)
Pearson Correlation
100 100 tan5kp
1 .816** Sig. (2-tailed)
Pearson Correlation
100 100 Tangibles_Kp
.816** 1 Sig. (2-tailed)
Pearson Correlation
100 100 **. Correlation is significant at the 0.01 level (2-tailed).
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .852
Item Statistics
Mean Std. Deviation
tan1kp
tan2kp
tan3kp
tan4kp
tan5kp
Scale Statistics
Mean Variance
Std. Deviation N of Items
CORRELATIONS /VARIABLES=kep1 kep2 kep3 kep4 kep5 kep6 kep7 kep8 kep9 kep10 kep11
/MISSING=PAIRWISE .
Correlations
Correlations
Kepuasan
kep1 Pearson Correlation
Sig. (2-tailed)
kep2 Pearson Correlation
Sig. (2-tailed)
kep3 Pearson Correlation
Sig. (2-tailed)
kep4 Pearson Correlation
Sig. (2-tailed)
kep5 Pearson Correlation
Sig. (2-tailed)
kep6 Pearson Correlation
Sig. (2-tailed)
kep7 Pearson Correlation
Sig. (2-tailed)
kep8 Pearson Correlation
Sig. (2-tailed)
kep9 Pearson Correlation
Sig. (2-tailed)
kep10 Pearson Correlation
Sig. (2-tailed)
kep11 Pearson Correlation
Sig. (2-tailed)
kep12 Pearson Correlation
Sig. (2-tailed)
Sig. (2-tailed)
kep14 Pearson Correlation
Sig. (2-tailed)
kep15 Pearson Correlation
Sig. (2-tailed)
Kepuasan Pearson Correlation
** Correlation is significant at the 0.01 level (2-tailed).
RELIABILITY /VARIABLES=kep1 kep2 kep3 kep4 kep5 kep6 kep7 kep8 kep9 kep10 kep11 kep12 kep13 kep14 kep15 /SCALE('ALL VARIABLES') ALL/MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE .
Reliability Scale: ALL VARIABLES
Case Processing Summary
Cases Valid
Excluded a 0 .0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha
N of Items .784
Item Statistics
Mean
Std. Deviation
Scale Statistics
Mean Variance
Std. Deviation N of Items
Regression
Variables Entered/Removed b
Variables
Variables
Model Entered
Removed
Method
1 Tangibles, Emphaty, Assurance,
. Enter
Reliable,
Responsieness a. All requested variables entered. b. Dependent Variable: Kepuasan
Model Summary b
Adjusted
Std. Error of
Durbin-
Model R
R Square
R Square
the Estimate
a. Predictors: (Constant), Tangibles, Emphaty, Assurance, Reliable, Responsieness b. Dependent Variable: Kepuasan
ANOVA b
Sum of
Model
F Sig. 1 Regression
Squares
df Mean Square
.000 a Residual
a. Predictors: (Constant), Tangibles, Emphaty, Assurance, Reliable, Responsieness b. Dependent Variable: Kepuasan
Coefficients a
Unstandardized
Standardized
Collinearity Statistics Model
Coefficients
Coefficients
Tolerance VIF 1 (Constant)
B Std. Error
.425 2.352 a. Dependent Variable: Kepuasan
Collinearity Diagnostics a
Variance Proportions
Condition
Responsi
Model Dimension Eigenvalue
Emphaty Tangibles
.10 .08 a. Dependent Variable: Kepuasan
Residuals Statistics a
Std. Deviation
Predicted Value
Std. Predicted Value
Std. Residual
a. Dependent Variable: Kepuasan
Regres
sion
Variables Entered/Removed b
Variables
Variables
Model Entered
Removed
Method
1 Tangibles, Emphaty, Assuranc e,
. Enter
Reliable, Responsie a ness
a. All requested variables entered. b. Dependent Variable: Absresidual
Model Summary
Adjusted
Std. Error of
Model R
R Square
R Square
the Estimate
a. Predictors: (Constant), Tangibles, Emphaty, Assurance, Reliable, Responsieness
ANOVA b
Sum of
Model
F Sig. 1 Regression
Squares
df Mean Square
.116 a Residual
a. Predictors: (Constant), Tangibles, Emphaty, Assurance, Reliable, Responsieness b. Dependent Variable: Absresidual
Coefficients a
Sig. 1 (Constant)
B Std. Error
.405 .686 a. Dependent Variable: Absresidual
NPar Tests
One-Sample Kolmogorov-Smirnov Test
Unstandardiz ed Residual
100
Normal Parameters a,b
Mean
.0000000
Std. Deviation
2.94650376
Most Extreme
Kolmogorov-Smirnov Z
.602
Asymp. Sig. (2-tailed)
.862
a. Test distribution is Normal. b. Calculated from data.