3.2 FA 2011 AR Mandiri English Version

REVIEW AND BUSINESS CONDITION CORPORATE BANKING Year 2009 included management of funds from Government Institutions, which is currently managed by Institutional Banking Directorate Annual Report PT Bank Mandiri Persero Tbk. CORPORATE BANKING Corporate Banking continued to expand the wholesale transaction banking services to corporate clients and including some of the largest companies in Indonesia. We also continue to expand the international network with the opening of the Shanghai branch to serve corporate customers better. In 2011. Corporate banking saw its low cost funding increase significantly by 49.0 to Rp28.2 trillion, early indications show this is the result of the development of Wholesale transaction banking initiative. CONTRIBUTION MARGIN Rp. Trillion 2009 2010 2011

3.9 3.2

3.2 2009 25 50 75 100 125 2010 2011 TOTAL LOANS Rp. Trillion Fx Rupiah 2009 3 6 9 12 15 2010 2011 LOAN YIELD Fx Rupiah 2009 0.5 1.5 2.5 3.5 4.5 2010 2011 NET INTEREST INCOME Rp. Trillion Fx Rupiah 2009 20 40 60 80 100 2010 2011 TOTAL DEPOSITS Rp. Trillion Fx Rupiah 2009 2 4 6 8 10 2010 2011 COST OF LIABILITIES Fx Rupiah 2009 2010 2011 FEE INCOME Rp. Billion 631.2 386.8 755.8 2009 100 200 300 400 500 2010 2011 OVERHEAD EXPENSES Rp. Billion General Administrative Personnel 2009 0.5 1 1.5 2 2.5 2010 2011 NPL Fx Rupiah ACHIEVEMENTS IN 2011 Bank Mandiri embarked on the second stage of implementation with the corporate plan 2010-2014, and the strategy of Integrating the Bank’s wholesale transaction banking continues to be developed as one strategy of 3 three focus areas of business strategy in the 5 years that constitute the second phase of Bank Mandiri’s transformation. To support this strategy, the Directorate of Corporate Banking in 2011 is aggressively optimizing the function and role of the organization as was established in early 2010 through the corporate transaction banking sales group CTBS Group. This work unit was formed in order to optimize the growth potential of the transaction business, the growth of low-cost funds and an increase in fee based income from the wholesale segment. This work unit also serves to explore the needs and provide the products, solutions and services that are customized, sophisticated and completely tailored to our corporate clients. The corporate banking directorate along with product development and IT support teams have developed several solutionsproductsservices to meet the comprehensive needs of the corporate customer transactions, which are: • Receivables solutions form host to host collection, aiming to improve the efficiency of the process of collection and process control over all customer accounts receivable bills through system integration. • Payment in the form of corporate solutions payable, aims to improve the efficiency and effectiveness of the customer payment process using an integrated management system. This solution allows customers to reduce the number of employees involved in the payment process. • Liquidity management in the form of interbranch notional pooling solutions and dual currency notional pooling, aiming to optimize the management of liquidity held by the customer. • Supply chain financing in the form of financing and supplier financing distributor aims to manage the cycle of a customer’s business operations in order to create financial stability and a healthy cash flow. To compensate for market and business development in Asia and Indonesia, which have an impact on the needs of cash management services and international trade transactions, the Corporate Banking Directorate has established a strategic partnership with Bank of America Merrill Lynch in the cash management area. This collaboration is an effort to improve banking services for customers, especially those with international business. Through this strategic partnership, Bank of America Merrill Lynch will provide optimum solutions to a variety of geographical coverage areas and a reliable infrastructure for Bank Mandiri, which can be used by customers of Bank Mandiri at the time of business expansion on an international scale. To further develop our international business, especially for domestic companies dealing in international trade, The Corporate Banking Directorate also continues to manage the overseas offices. This management is directed to increase synergies and integration between the domestic office head office and branches and overseas offices. The integration forms a synergistic relationship between headquarters, domestic branch offices and overseas offices which optimizes the distribution of foreign transactions for Indonesia-related companies which have a business or business partners abroad, among others: • Trade Services Issuing LC, LC advising, negotiating LC, LC confirmation, etc.; • Trade Financing Bills Discounting, Usance Payable At Sight, Forfeiting and Trust Receipt. • Ex Debit Authorization nostro management of HO. • Syndicated Loans and Working Capital Loan. • Other Income Based Transaction Fee Remittance, Collection, Paying AgentReimbursing Agent, SBLC, Bank Guarantee etc.. • Structured Finance according to customer needs tailor-made. In 2011 the Directorate of Corporate Banking expanded its office network marked by the inauguration of foreign operations in Shanghai, as branch offices abroad are ready to service Indonesian companies that have business dealings in China and vice versa, Chinese companies which have business operations and investments in Indonesia. Thus, Bank Mandiri has 7 offices abroad 4 of which are under the coordination of the Directorate of Corporate Banking. Shanghai branch offers added value as the first Indonesian- flagged bank and the only Indonesian bank operating in mainland China. This is a success story that we are proud of since it has not been easy for Indonesian banks to open branches REVIEW AND BUSINESS CONDITION CORPORATE BANKING Annual Report PT Bank Mandiri Persero Tbk. abroad. In line with the strategic development of foreign offices of Bank Mandiri, the Shanghai branch and overseas offices will develop a business strategy of “Follow The People, Follow The Trade”, which will follow the development of Bank Mandiri’s Indonesian based corporate customer’s businesses who operate outside the country. As “The Overall Best Managed Company In Asia, Banking and Financial Category “from Euromoney Asia’s Poll 2011, Bank Mandiri will not only serve the Indonesian corporations but also provide services for overseas counterparts. On December 29, 2011, the Shanghai branch office abroad signed its first loan agreement. Corporate Banking continued to optimize business expansion and the growth of Multi National Company’s MNCs in the spirit of “To Become your trusted domestic banking partner in Indonesia” with the view that MNC companies conducting business in Indonesia, despite having a global banking relationship still has required services within the country that must be addressed. The value proposition offered by Bank Mandiri is an extensive network that can service the interests of clients, the ability to provide comprehensive products and services including financing to employees and the supply chain, knowledge of key industry sectors and regionalprovincial development in Indonesia and Bank Mandiri’s name known as the service excellence and good corporate governance bank in Indonesia. In 2011, Corporate Banking managed to increase the customer base in the MNC segments by providing facilities for the equivalent of Rp6 trillion to eight companies, within a variety of industries, including consumer goods, mining and agro-based industries. This also included the operational support of MNC companies which provide financial support to distributors throughout Indonesia, providing petty cash and card co-branding for marketing personnel, implementation of MCM, payroll services, including product support and banking services to their employees. This provides confidence that Bank Mandiri will be able to continue to increase the volume of business with MNC’s in the future. In line with the strategic initiatives in 2011, the Directorate of Corporate Banking has made improvements to the organizational structure and the establishment of new business units. Among them is the development of the function and role of business units for the Syndicated Structured Finance SSF Group, initially just to manage the business of syndicated loans, and further developed to handle the growth in customer’s businesses that are engaged in the oil and gas sector and its value chain, both from the aspect of credit, funds, transactions, from upstream to downstream, including supporting services. Development functions and roles are followed by a change in the name of Syndicated Structured Finance SSF to become the Syndication, Oil and Gas SOG Group. Other work units that have optimized their functionality is the funding team unit which was formed to handle the business potential of non-debtor customers. The funding team was formed in each group under the coordination of the Directorate of Corporate Banking, except for the CTBS Group. For the purposes of the Directorate of Corporate Banking, the funding team aims to improve and optimize the REVIEW AND BUSINESS CONDITION CORPORATE BANKING 47.3 Current Account Growth Annual Report PT Bank Mandiri Persero Tbk. collection of funds, in particular low-cost funds current account - saving account - CASA in coordination with the CTBS Group. The Directorate of Corporate Banking does not only deliver products and services that fit the needs of customers, the group also proactively develops closer relationships with customers through the wholesale segment personal strategy approach with the implementation of national events including: Mandiri CFO Forum that is packaged in the format of discussions and seminars with present CEOCFO’s of corporations that have a respected leadership team and strong performance. The goal is to provide new information that can support customers’ business through good financial management; Independent Economic Forum “Building the New ASEAN Tiger” which aims to increase the sensitivity of prospective business leaders to the challenges to be faced as the global economic map shifts. This forum is intended for the second generation of entrepreneurs and corporate Indonesia along with the first generation business owners who remain active in business activities. Through the Mandiri CFO Forum and Economic Forum, corporate customers are given the opportunity to gain significant insights and inputs for business development. In the midst of efforts to implement the strategic focus on Wholesale Transaction Banking the Corporate Banking Directorate continually strives to maintain and improve its position in the corporate segment through maintaining a dominant loan portfolio, strong funding and fee based income. Throughout 2011 Corporate Banking increased both in terms of loans and deposits as well as growth in number of customers. Business volumes loans and funds Corporate Banking grew by 18.8 compared to Rp161 trillion in 2010. Growth was driven by loan growth of 24.5. Total loans increased to Rp106.5 trillion, which is obtained not only through increased use of existing credit facilities and customers, but also through the success of acquiring 102 new and well respected borrowers during 2011. REVIEW AND BUSINESS CONDITION CORPORATE BANKING 106.2 Tn Total Corporate Lending Annual Report PT Bank Mandiri Persero Tbk. In 2011-2012 the Commercial and Business Banking Directorate CBB implemented a capability building year in terms of the distribution network expansion, organizational development, readiness of competent human resources and wholesale infrastructure support service transactions, preparing to bring the Directorate of Commercial Business Banking complete solutions for Commercial Banking customers along with quick easy services to Business Banking customers. In 2011, the business volume of the CBB Directorate reached Rp158.6 trillion increasing 24.07 from 2010, and the acquisition of Fee Based Income reached Rp1.3 trillion, representing an increase of 30.46 from 2010 COMMERCIAL BUSINESS BANKING CONTRIBUTION MARGIN Rp. Trillion 2009 2010 2011

4.45 4.72