v
TABLE OF CONTENT
Content Page No
Abstrak i
Abstract ii Dedication
iii Acknowledgement
iv Table of Content
v List of Tables
ix List of Figures
x List Abbreviations, Symbols and Nomenclatures
xii
CHAPTER 1: INTRODUCTION 1
1.0 Preliminary
1 1.1
Background of the study 1
1.2 Problem statement
3 1.3
The important of study 5 1.4
Aim and Objectives 5 1.5
Scope 5 1.6
Company Background 6 1.6.1 Company A 6
1.6.1.1 Product 6 1.6.1.2 Process flow 8
1.6.2 Company B 9 1.6.2.1 Product 9
1.6.2.2 Process flow 10 1.7
Expected Outcome 10
CHAPTER 2: LITERATURE REVIEW 12
2.0 Preliminary
12 2.1
Production Operation System 13
vi
Content Page No
2.1.1 Make-to-order MTO 13 2.1.2 Make-to-stock MTS 14
2.2 Classification of Make-to-order MTO and Make-to-stock MTS 14
2.2.1 Decision Making Tools 17 2.2.2 Step for Decision Making of MTO and MTS 18
2.2.3 Factors to consider When Evaluating the Prospect of MTO 22 2.2.4 The differences of MTO and MTS in terms of Customer
Relationship 22 2.3
Problems in MTO and MTS 22 2.4
Main operation Issues in MTO and MTS 26 2.4.1 Capacity Planning 26
2.4.2 Inventory Planning 28 2.4.3 Demand Forecasting 30
2.5 Summary 30
CHAPTER 3: METHODOLOGY 31