INTRODUCTION 1 LITERATURE REVIEW 12 Production Operating System A Case Study Of Make To Stock And Make To Order System.

v TABLE OF CONTENT Content Page No Abstrak i Abstract ii Dedication iii Acknowledgement iv Table of Content v List of Tables ix List of Figures x List Abbreviations, Symbols and Nomenclatures xii

CHAPTER 1: INTRODUCTION 1

1.0 Preliminary

1 1.1 Background of the study 1 1.2 Problem statement 3 1.3 The important of study 5 1.4 Aim and Objectives 5 1.5 Scope 5 1.6 Company Background 6 1.6.1 Company A 6 1.6.1.1 Product 6 1.6.1.2 Process flow 8 1.6.2 Company B 9 1.6.2.1 Product 9 1.6.2.2 Process flow 10 1.7 Expected Outcome 10

CHAPTER 2: LITERATURE REVIEW 12

2.0 Preliminary 12 2.1 Production Operation System 13 vi Content Page No 2.1.1 Make-to-order MTO 13 2.1.2 Make-to-stock MTS 14 2.2 Classification of Make-to-order MTO and Make-to-stock MTS 14 2.2.1 Decision Making Tools 17 2.2.2 Step for Decision Making of MTO and MTS 18 2.2.3 Factors to consider When Evaluating the Prospect of MTO 22 2.2.4 The differences of MTO and MTS in terms of Customer Relationship 22 2.3 Problems in MTO and MTS 22 2.4 Main operation Issues in MTO and MTS 26 2.4.1 Capacity Planning 26 2.4.2 Inventory Planning 28 2.4.3 Demand Forecasting 30 2.5 Summary 30

CHAPTER 3: METHODOLOGY 31