The reliance on unpaid informal LTC workers is unacceptable

Long term-care protection for older persons 29  For others, the need to provide informal care requires the decision to leave the formal labour market and forego related income. As a result, informal care giving has the potential to aggravate existing gender gaps. Further, it is most likely that informal care giving results in a divide of those who can afford to stay at home and provide care to their relatives and those who cannot and whose relatives might be challenged by severe gaps regarding needed services. Often the type of care provided by informal family care givers is very demanding, particularly if care is needed not only for activities of daily living such as dressing and eating, but for persons with mental disorders. In most countries, the majority of persons aged 65+ challenged by mental disorders are living at home and require very challenging support from informal care workers. This does not only have an adverse impact on the informal care workers, but due to the lack of professionalism also on those persons in urgent need of specialized LTC services: The related lack of quality in LTC services might increase the level of dependence of older persons in need. When assessing the high numbers of informal LTC workers, it is important to keep in mind that in the majority of the countries in all regions, no professional care is publicly financed and thus informal care is the only form of care available andor affordable. In other countries, the only alternative to informal care might be institutional care that is often of very poor quality and has a negative reputation. Thus, from both viewpoints – the informal family care workers and the persons in need of care – it is important to clearly set in legislation or regulation boundaries between tasks and responsibilities of formal and informal LTC workers and to develop successive chains of formal and informal care. Further it is important to define quality standards for formal and informal LTC workers and to limit work burdens that can be shouldered by formal and informal LTC workers.

3.2.4. The availability of the LTC infrastructure is deplorable

Access to needed LTC services is also hampered by absent infrastructure, in both developed and developing countries, particularly in rural areas. This concerns mostly the availability of services in settings that are person-centred and culturally responsive. Further, we find a large gap in infrastructure that is allowing for older persons to stay at home, to receive quality care in institutions and to live in enabling community environments including retirement communities such as in Florida or Spain. Unfortunately, globally all forms of LTC infrastructure are extremely scarce. The low availability of care institutions is particularly deplorable as institutional care remains a crucial backbone of LTC for those who cannot be cared for at home despite the fact that institutional care is often avoided as many LTC users and their families prefer home-based care. Table 5 illustrates the significant shortages of infrastructure for institutional and home-based care that exist in all regions:  Globally, publicly supported home care is even more restricted than institutional care. Where LTC infrastructure is available, it is rather in urban than in rural areas for example in Brazil, Colombia and China.  Extreme shortages of LTC capacities are observed in African countries, where capacities are close to non-existent, with only some very limited capacities in South Africa. The situation in Africa is worsened by the largely insufficient health 30 Long term-care protection for older persons protection coverage for older persons, particularly given the severe lack of trained professionals in geriatric care, such as in Nigeria Okoye, 2013.  Very limited availability of LTC infrastructure exists in most countries of Asia and Latin America and in some European countries with the exception of high-income countries. In Asia, particularly India faces most severe shortages and public services are only scarcely available. Further, in some countries of Asia there is no clear distinction between retirement homes for the poor and institutional care: For example in China no distinction is made between retired persons needing housing and those needing care Wong and Leung, 2012. As a result the quality of services is inadequate in terms of infrastructure, staffing and other resources. Among the Latin American sample countries, Argentina has the most developed infrastructure. The state, regions or private organizations provide services nationwide. Still, supply is rather scarce and only 2 per cent of the elderly population have the possibility to live in nursing homes, residential homes, or adapted housing Jauregui et al., 2011. In Brazil, the respective proportion is below 1 per cent and LTC institutions are relatively small, accommodating only 23.3 people on average. Moreover, the Brazilian institutions are concentrated in urban areas and in the North-east part of the country e.g. 34.3 per cent of the overall capacity is situated in São Paolo Gragnolati et al., 2011. Similarly, in Colombia LTC institutions exist almost exclusively in metropolitan areas and are mainly supported by religious institutions Gómez et al., 2009. In Mexico, a very limited amount of institutional services is available across the country, while home-based care is concentrated only in some communities:  No availability of nationwide services exist in countries that have legally established family responsibilities even if eligibility rules foresee LTC provisions in the absence of family members.  Nationwide services both in terms of institutional care and home-based care are only available in countries that provide universal coverage for LTC. As a result, most of those who have no legal LTC coverage, also suffer from a lack of access to both institutional and home based care. Table 5. Gaps in availability of quality services due to shortages in infrastructure, selected countries, 2015 Country Institutional care Home-based care Africa Algeria Very limited nationwide services – No nationwide services – No services in communities Ghana No nationwide services No nationwide services Nigeria – No nationwide services – Very limited capacities in communities – No nationwide services – No services in communities South Africa – No nationwide services – Very limited capacities, concentrated in two regions Gauteng and Western Cape – No nationwide services – No services in communities Long term-care protection for older persons 31 Country Institutional care Home-based care Americas Argentina Limited nationwide services Limited nationwide services Brazil – No nationwide services – Very limited capacities, mainly concentrated in urban areas and in the North-East – In some communities only – No nationwide services – Very limited capacities in communities Chile Very limited nationwide services Very limited nationwide services Colombia – No nationwide services – Very limited capacities, concentrated in urban areas – No nationwide services – No services in communities Mexico Very limited nationwide services – No nationwide services – Very limited capacities in communities Asia and the Pacific Australia Nationwide services Nationwide services China Very limited nationwide services In some communities only – No nationwide services – Very limited services, concentrated in urban areas India No nationwide services No nationwide services Japan Nationwide services Nationwide services South Korea Nationwide services lower availability in rural and “fishery” regions Nationwide services lower availability in rural and “fishery” regions Thailand – No nationwide services – Limited capacities mainly private ones, concentrated in the capital city Bangkok and some other cities – No nationwide services – Very limited services, concentrated in a few areas pilot areas Europe Germany Nationwide services Nationwide services Poland Nationwide services Nationwide services Russian Federation Limited nationwide services Very limited nationwide services Turkey – No nationwide services – Very limited capacities, concentrated in big cities in some communities only – No nationwide services – Very limited services, concentrated in municipalities such as İstanbul, Ankara, Kocaeli, Trabzon United Kingdom Nationwide services Nationwide services Source: ILO based on legislation and literature review. In conclusion, in addition to the tight eligibility rules, limited scope of benefits, and absence of a sufficient LTC workforce, access to needed LTC is significantly hampered by the large absence of infrastructure for institutional and home-based care.

3.3. The LTC financing crisis: Insufficient public funding results in intolerable high private

expenditure, access gaps and inequalities The choice of financing mechanisms for social protection including LTC defines the overall amount of funds available and creates different distributional effects. If LTC funds derive from taxes, governments often use progressive income taxes or sometimes revenues