Monitoring Human Workflow Service Engine Active Requests and Operation Statistics

21-4 Oracle Fusion Middleware Administrators Guide for Oracle SOA Suite and Oracle BPM Suite Human task service engine faults identified as recoverable can be recovered from Oracle BPM Worklist. 3. Perform fault recovery through either of the following methods:

a. In the Error Message column, click a specific message to display complete

fault details, including the fault ID, fault time, fault location, fault type, and error message text. If the fault is recoverable, a Recover Now button is displayed that you can click to recover from the fault. Clicking this button invokes the human workflow audit trail page for the instance. The audit trail page has a link to Oracle BPM Worklist called Go to Worklist Application, where you can go to recover from the fault. The Oracle BPM Worklist link does not take you directly to the fault; you must manually locate the fault.

b. In the Recovery column, click a fault that is marked as recoverable to invoke

the human workflow audit trail page for the instance. The audit trail page provides the same link to Oracle BPM Worklist called Go to Worklist Application . 4. Perform the following additional monitoring tasks from within the faults table:

a. Click the Show only recoverable faults checkbox to display only faults from

which you can recover.

b. From the Fault Type list, select to display all faults, system faults, business

faults, or Oracle Web Services Manager OWSM faults in the faults table. Click the Help icon for a description of these fault types.

c. From the View list, select Columns Fault ID to display the fault IDs for each

error message. The fault ID is automatically generated and uniquely identifies a fault. The fault ID is also displayed when you click an error message.

d. In the Composite column, click a specific SOA composite application to access

its home page.

e. In the Component column, click a specific service component to access its

home page. Managing Human Workflow Service Components and Engines 21-5

f. In the Component Instance ID column, click a specific service component ID

to access task details about the instance for example, the current state of a task. Note that rejected messages do not have a component instance ID.

g. In the Logs column, click a specific log to access the Log Messages page with

filtered messages specific to that instance.

21.3 Managing the URI of the Human Task Service Component Task Details Application

You can add or remove the URI of the task details application used in human workflow. To manage the URI of the human task service component task details application: 1. Access this page through one of the following options:

2. Select the human task service component in the Component Metrics table.

3. Click Administration.

The Administration page shows the URI for the task details application.

4. Click the Add icon to specify the following details for the URI:

■ Application name ■ Hostname ■ HTTP port ■ HTTPS port optional From the SOA Infrastructure Menu... From the SOA Folder in the Navigator... 1. Select Home. 2. Select the Deployed Composites tab. 3. In the Composite section, select a specific SOA composite application. 1. Under soa-infra, select a specific SOA composite application. Note: If the SOA server is SSL enabled or disabled, then you must manually enable or disable SSL for any already deployed workflow task detail applications. Change the workflow task display URL to use the correct protocol and port number. To enable the use of the SSL HTTPS URL, ensure that the HTTP port setting is left blank. 21-6 Oracle Fusion Middleware Administrators Guide for Oracle SOA Suite and Oracle BPM Suite ■ URI

5. Click Apply.

21.4 Recovering from Human Task Service Component Faults

You can view and recover from human task service component faults. The human task service component is also known as the human workflow service component. To view and recover from human task service component faults: 1. Access this page through one of the following options:

2. Select the human task service component in the Component Metrics table.

3. Click Faults.

The Faults page displays the following details: ■ A utility for searching for a specific human task service component fault by specifying criteria and clicking Search. Click the Help icon for details. ■ Faults that occurred in the human task service component, including the fault ID, error message, whether you can recover from the fault, the time at which the fault occurred, the instance ID of the human task service component, and a link to a log file describing the fault. Human workflow service engine faults identified as recoverable can be recovered from Oracle BPM Worklist. From the SOA Infrastructure Menu... From the SOA Folder in the Navigator... 1. Select Home. 2. Select the Deployed Composites tab. 3. In the Composite section, select a specific SOA composite application. 1. Under soa-infra, select a specific SOA composite application.