In the Composite column, click a specific SOA composite application to access In the Logs column, click a specific log to access the Log Messages page with

Managing Human Workflow Service Components and Engines 21-7 4. Perform fault recovery through either of the following methods:

a. In the Error Message column, click a specific message to display complete

fault details, including the fault ID, fault time, fault location, fault type, and error message text. If the fault is recoverable, a Recover Now button is displayed that you can click to recover from the fault. Clicking this button invokes the human workflow audit trail page for the instance. The audit trail page has a link to Oracle BPM Worklist called Go to Worklist Application, where you can go to recover from the fault. The Oracle BPM Worklist link does not take you directly to the fault; you must manually locate the fault.

b. In the Recovery column, click a fault that is marked as recoverable to invoke

the human workflow audit trail page for the instance. The audit trail page provides the same link to Oracle BPM Worklist called Go to Worklist Application . 5. Perform the following additional monitoring tasks from within the faults table:

a. Click the Show only recoverable faults checkbox to display only faults from

which you can recover.

b. From the Fault Type list, select to display all faults, system faults, business

faults, or OWSM faults in the faults table. Click the Help icon for a description of these fault types.

c. From the View list, select Columns Fault ID to display the fault IDs for each

error message. The fault ID is automatically generated and uniquely identifies a fault. The fault ID is also displayed when you click an error message.

d. In the Component Instance ID column, click a specific service component ID

to access task details about the instance for example, the current state of a task. Note that rejected messages do not have a component instance ID.

e. In the Logs column, click a specific log to access the Log Messages page with

filtered messages specific to that instance.

21.5 Managing Outgoing Notifications and Incoming Email Notifications

You can manage incoming and outgoing notifications through email in human workflow, including testing messages, resending messages, and identifying messages as spam. Incoming and outgoing notifications are sent to and from human workflow. Incoming notifications are responses to actionable notifications. For example, an outgoing notification is sent to the manager of an employee requesting vacation leave. The manager approves the request by clicking the Approve link in the actionable notification email. This action sends an incoming notification to human workflow for possible additional processing. To manage outgoing notifications and incoming email notifications: 1. Access this page through one of the following options:

2. Click Notification Management.

From the SOA Infrastructure Menu... From the SOA Folder in the Navigator... 1. Select Service Engines Human Workflow . 1. Right-click soa-infra. 2. Select Service Engines Human Workflow .