another topic about the distance between French to Germany. This was the end of the gossip about customer. It was added that Will did not give any respond about the
customer. He continued fastly to talk about countries in Europe were very close each other.
4.2.2.8 To Create Harmony
It states a peaceful exsistence. An Indonesian interpreter and a Libyan’s
conversation shows the function of creating harmony. It can be revealed in excerpt 61.
Excerpt 61 Turn
Speakers Utterances
135 Roman
Ya, passed away. They already passed away.
136 Krista
Okay, I’m sorry. Amm, so you..you were arised by your other family or your sister
or..
It can be explained in excerpt 61 that Krista showed her effort to create harmony by asking a sorry.
When they was talking about Roman’s family, in unpredictable condition, Roman’s told that his parents already passed away. Krista as
the addressee thought that she needed to say sorry to touch about the news. Then, Krista created a harmony by saying
sorry.
An another way to create harmony can be found in the conversation between an Indonesian student and a German. It is revealed in the following description.
Excerpt 62 Turn
Speakers Utterances
61 Chris
Sometimes, when if students you are late, I don’tenjoy.
62 Veti
Laughing
Ow late, great aa..
It can be seen in excerpt 62 that Veti arouse harmony by making a joke. When Chris told that he did not enjoy if his students were late, as a student, Veti did not feel
good. To melt the situation,Veti created harmony in the conversation by making a joke and laughing so they could continue the conversation smoothly.
4.2.2.9 To Create Comfort
It shows pleasant feeling. From the conversation between an Indonesian employee and a Wales can be identified in the following details.
Excerpt 63 Turn
Speakers Utterances
13 Eva
Ya, ee.. I’m correct.
14 Will
Yes.
laughing It is revealed in excerpt 63 that Eva guessed something and she was correct.
She expressed happily. It motivated Will to give appreciation by saying yes then followed by laughing. This way is used to create comfort to the speaker since it is a
polite manner to respond topic discussed.
4.2.2.10 To Start The Talk
